Decided to make the trip up to Nashua, NH to buy a new camera…read more I wanted to purchase the camera in person & this Best Buy location was the only one that had the camera I wanted in stock! Luckily, I was able to get the last one they had & tax-free is always a win. I got the Sony A6400 with just the kit lens and I'm super excited to open & try it out. The staff at the front were very nice and greeted us. It was easy to get help & checkout was smooth. Parking: lots of free parking available in their parking lot!

Came in for one item specifically that online said was in stock at this location. Now the First…read moreGentlemen looked annoyed as the DSLR camera section alarms all going off from customers trying to look at the display cameras. Don't know where he went after helping a customer grab a vlogging camera. We did ask another gentlemen Jose? For help and he immediately helped us out, grabbed the key and got our Sony camera the lady was looking for. Quick and easy. Apparently it's not his home store but he was A1. Thanks for the help! Overall BB's overhaul in their stores look nice. This trip was quick and easy overall. Plus no tax on a 1k+ camera! 15% restocking fee if returned so make sure it's what you want. No fee if defective of course.

My phone stopped working today and I needed to buy a cell phone asap. I phoned the apple store in…read moreNashua to ask if they had the iphone 17 pro right now and the man who answered the phone said that i look at the website and that he does not have any info. The website said pickup was 7 days out. I said that to him and asked him if he could tell me more. He repeated the message like a robot. Either its Apple's terrible policy of making prospective customers run around to buy their products or this guy was generally unwilling to help-not sure which! I hung up and finally decided i should not switch to Apple. I am a long time Windows computer & Android phone user and thought today would be the day that I would switch. I finally have my answer. I will write to Apple and let them know this.

I ordered a custom MacBook Air and got the notification that it had arrived. Before driving nearly…read morean hour, circling for a parking space, waiting in a line to get into the store, and then another line to pick it up, I figured I'd call to confirm it was actually there. I had a good reason for doing that. Not long ago, I made the same trip to pick up a work laptop, only to be met with a blank stare and, "We can't find it. Looks like it's at a different store... my bad." This time, I had the order number ready. All I needed was someone to pick up the phone, take ten seconds, type it in, and confirm it had arrived and was in the store. Martha answered the phone. She had that old-school Mac store vibe, the kind where being helpful or even mildly friendly was considered uncool. You don't see many of them anymore, but apparently one remains, and her name is Martha. And Martha? She wouldn't check. Too bad. Everyone else I met that day was great. I guess there always has to be one.

Showtime rocks!!!!!!!!!!!!!!!!!!!…read more I dropped my computer and could not fix it myself. Showtime was my first place to go to. They fixed it and were able to save all my files. They are and forever will be "my geek squad". They are the best

MAJOR FAIL! I called for a custom build, talked with Kowan,…read moreexplained I wanted to shop local and keep business in the community. Went in to see him to confirm, he said they could clone my existing drive to the one they're building. Offered a cloned drive I made for backup. Said to preserve drive D partition above all else as it had necessary work files. He accepted it. Heard nothing. Then heard they waited for parts. Said I'd be gone for a week+, gave them a date I'd be back. Wasn't ready. Told they were having trouble with drivers and updates. Again explained to preserve drive D partition above all else. I could install software, but D had all my work files. Called again. Still issues. Two weeks+ go by. Finally am told they have the machine ready but Oops! They reformatted the my entire drive. You mean the drive you were going to clone from? The one I called several times and repeatedly said to preserve drive D above all else? Yes, that one. Got to the store and, oh, my gosh, nobody knows nothing. Kowan claims he just took the order, didn't do any work on it, yet every time I called somebody else was working on it, including Bill, their top tech guy, who admitted yeah, they made a mistake. A MISTAKE? Nobody kept notes? You didn't call to confirm what I wanted when you didn't have notes from the last person to work on it? You didn't have the customer's original work order to build from? You just passed the machine around and slapped things in but nobody kept notes on what was suppose to be done? Final tech to touch it knows nothing. Said "I was just given a drive. I didn't know I wasn't suppose to use it." Worse, they said I could bring in my working system and they'd clone it to the new build. WHAT? I'm going to trust the cabbage patch crew with a working machine with necessary files on it? Worst, they didn't make any attempt at making things better other than the above offer (which I couldn't trust them to do at this point). Just refunded my money, and I had to ask for my now worthless disk back. I'm sitting here shaking my head as I write this. I rarely find this level of incompetence in a business. STAY AWAY! FOLLOW UP TO BRIAN G'S RESPONSE: Sorry, no, I never gave verbal approval to wipe and reload. I gave approval to put in a new drive and copy over what could be copied over. If apps could be copied, great, and preserving the data on D was paramount. Nice rebuttal on your part, but also inaccurate on your part: I contacted Showtime several times for updates, Showtime never reached out to me with questions or concerns. At one point I was informed there was a problem with the drivers, but I never gave verbal approval to wipe and reload the drive I brought in. This is another example of a communications failure on the techs' part. Combine that with the techs passing the buck attitude when I went in to find out what happened and this remains a MAJOR FAIL!

Had helpful employees and well displayed items Great sale…read moregoing on when I walked in Good deals and great people

Quick and easy, you get what you pay for, and the people working are honest and fair…read more Thank you, good deeds!

Best Business Systems HP Printer Repair…read more380 Burncoat Street Worcester, Mass (508) 755-1077 I needed a business grade HP Laser Printer Repair. I just wanted to share that my experience was most Excellent! This business was responsive, value priced & knowledgeable They & Brian expertly brought this Business Printer back to health and reliable productive performance. This Business is very knowledgeable, talented and a valuable resource for any business or residential customer. The service I received was top notch and value beyond what one would Normally experience. "Highly Recommended"!

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience