Open on Sunday and they were able to replace the screen on my iPhone and had my phone like new…read morewithin 1.5 hr. Friendly and very professional staff. Thank you Justin.

Excellent friendly service - the man working there was extremely helpful and fixed my phone ! Would…read morehighly recommend

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

Such great customer service, specially the young worker Rudelbys such a wonderful kid.read more

Bytefixx has always been a great tech service provider. Unfortunately for me they moved to Lawrence…read morewhich is one hour from Newburyport.

EBAY sale was fantastic. They packaged my laptop expertly, gave me knowledgeable technical support…read more(Steve) that was immediate and they keep their word about helping when needed.. Machine was as described and they were there to back it up with any question. Wish other EBAYers were as good. I now have another source for dependable computer help.

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

Having been a client of Visiting Geeks for more than 10 years, we are clearly fans of the business…read more Management/ownership has changed during our tenure, but quality of service has not. The company offers home/office service visits, but we frequently drop off our towers/laptops for maintenance. Turnaround is very speedy. Visiting Geeks delivers sage advice on upgrades (when needed) and does solid repair/maintenance what's more, they can do the research/shopping for you and will tailor a system appropriate for your personal needs/use. Visiting Geeks is happy to recycle (for you) older/disabled systems so you don't have to wait/take to your town's 'computer/monitor' recycling day, and even refurbishes newer systems for resale (perfect and less expensive solution for school aged kids or the casual computer user not requiring the latest and greatest in technology). Travel to Merrimac, MA (should you live a distance away like we do) should be figured into overall repair costs, but we are very satisfied with the service, advice and support we get from Visiting Geeks. When/if something goes wrong (which frequently happens with computers/technology), Visiting Geeks fix it to the best of their ability. They offer sage advice on solutions, upgrades, software, etc. We're happy with the service the company has delivered and would absolutely recommend them.

My favorite place to take a computer when it turns out the computer is smarter then myself. They…read morewere able to fix whatever I did to make it run really slow and all at a reasonable price and time frame. They give a break down of what they did. They staff was helpful and nice to work with and don't make you feel dumb for breaking a new laptop pro computer