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    Broadway Communications & Multiservices

    5.0 (1 review)

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    3 years ago

    Such great customer service, specially the young worker Rudelbys such a wonderful kid.

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    Microtime Computers

    Microtime Computers

    5.0
    (3 reviews)

    Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

    Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

    Computer Doctor

    Computer Doctor

    2.3
    (6 reviews)

    Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

    I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

    Overnight PC & Gaming

    Overnight PC & Gaming

    3.7
    (3 reviews)

    Nestled away in a small corner of Methuen is one of the best Magic: the Gathering stores I've seen…read more The selection is impeccable, with sets of packs dating back to Mirrodin. The back wall is packed to the brim with so many sets that I've lost count - I think the Time Spiral block. Their single selection is also one of the best in the area, with many cards of all rarities. The owner's a nice guy too, and their prices are fair. If you're into Magic, you have to go.

    I recently ran into a dire situation where my Mac laptop failed to turn on. My job as a real estate…read moreagent depends on having access to countless documents and files necessary to conduct daily work. To make matters worse, I was facing a closing in two days and all the documents I needed pertaining to that closing were on my computer. I purchased a new laptop at the Apple Store but was told they could do nothing about repair or data transfer. The option Apple suggested after spending over $1,000 was to ship out both my new and old laptop for data transfer to providers out of state, which could take days or weeks to reconcile. I didn't have that kind of time. I needed my laptop back ASAP. I was referred by a friend to Overnight PC Repair in Methuen, where I promptly stopped in to explain to Sean, the owner, my predicament. He was calm, professional and reassuring, telling me he would take a look and get back to me within a couple hours. When I spoke to him later that day, he told me that while he couldn't salvage my original laptop, he could indeed do a data transfer to my new one. He said he would need the night to do it but as promised, the next day, I picked up my new laptop containing all my existing documents and data. I was able to make my closing without missing a beat. I am extremely grateful to Sean for the quick turnaround and professional service he provided. I would absolutely recommend Overnight PC Repair in Methuen to anyone who experiences problems with their computer. Within a day or so I was able to get back to my normal work routine with minimal downtime. Plus, the cost was very affordable for the miracle he worked. Thank you!

    Broadway Communications & Multiservices - itservices - Updated July 2026

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