The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

responded quickly, showed up in time showed me the error in my ways very friendly price very…read morereasonable

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

I had severe internal damage to my external hard drive and went to Resquoo. I met with Bill, who…read morewas very pleasant and assured me that they would do the best they could to repair it. I got constant updates from Will who was the gentleman repairing the drive. Dang - Will is a wizard. He was able to recover almost all of the data and updated me along the way with what issue he came across during the process. Would definitely recommend for IT needs!!!

I was so upset when my phone got water damaged on the way back from a day trip to Capri, Italy on…read moremy honeymoon. I lost all of my photos and videos from that day because they hadn't backed up to the cloud yet. I tried bringing my phone to a repair shop but it couldn't be fixed but I still wanted my photos recovered and Apple recommended "Drive Savers" to me. Drive Savers gave me a price range that was 1.5 - 8x higher than what Resquoo ended up charging me. My brother was the one who had recommended Resquoo to me as he had used them previously and had a great experience. Will was very nice and communicated with me through every step of the process and I was so happy to hear that they were able to recover my photos!! They were even able to mail a USB drive to me with all of my data so I didn't have to drive back over there and it arrived super fast! I hope I never lose data again but if I do, I know where I'm going! I couldn't recommend Resquoo enough!

I've been a frequent customer here for years now. Without question, this is THE place for all of…read moreyour IT needs! Their service and knowledge base are outstanding, but let me tell you why Beverly Computer is unique and incredible. 1. Confortable Familiarity. Unlike most businesses today, every time you call or stop by you will see the same faces. After awhile, they are like an extension of your family and they are part of the local neighborhood. That's the way it was years ago, and we've lost that personal touch as a society. It's always Paul and Steve and never some "new kid, fresh out of school," who has no clue who you are and could care less. You won't find this anywhere else today. 2. Honesty. I became a devoted customer when years ago I went running in to by something and instead of making a rather substantial sale, they were truthful and told me I did not need it and saved me hundreds. They earned both my business and my appreciation after that. See if you get that treatment at a major chain store? lol 3. Integrety and Trust. You can be assured that your equipment will be safe and cared for and ANY information that you may have on your machine will be kept private and between you and Beverly Computer. Again, this is from personal experience. They are 100% trustworthy. Would you have the kind of faith with a technician that you did not know and had not developed a personal/ business relationship with? I met Paul and Steve, when a virus crashed my computer and I was panicked and terrified. I didn't know where or who to turn to, up here on the North Shore. I am so glad that I went down to Bev. Comp. They saved my machine and recovered all of my data. You can be assured that they will do the best they can for you at a very resonable and fair price. Even if I move from the North Shore, out of state or anywhere...I would travel back to Beverly Computer and would go any distance to deal exclusively with Paul and Steve. I have that much faith in their service. Lastly, if you're reading this now...do not hesitate, get down there today, or give Paul a phone call. You'll sleep much better knowing your IT needs are in the hands of the best and most trusted service on the North Shore.

I used beverly computer for my dell xps computer. the technician arrived at my house without the…read moreproper tools, then took computer with him, called a week later, and told me he could not do anything, I should probably just get a new computer. also told me i would not be able to recover any data from my hard drive. I got my computer back, sent it to dell, who repaired it for 120 dollars. all data is still there and computer is working fine. I am glad i did not listen to this person's advice. the worst part is that I was also charged 75 dollars to be given wrong information. i just wish he had said he couldn't help me from the beginning.

A couple of years ago I purchased an Apple laptop from Middleton Experimax and repairs were made to…read moreanother. Service was excellent and I posted positive comments. Last week I needed advice regarding one of my older laptops; I was also giving consideration to purchasing an IMac. After speaking with Henry, I bought a 27-in. IMac. Took it home, opened the box; there was a glitch. Details are not important; it was a minor miscommunication, mistakes happen. What is important to me is how a problem is resolved. Henry and I worked together to make it right. No waiting in line, no arguments, or "I'll get the manager". It was a simple, polite and professional business transaction. In the end, we shook hands. Though I did not buy another IMac that day, I will return again to Middleton Experimax in a few weeks to do so. Consumers have choices. On-line, big box, Amazon, the Apple Store etc. The above, sterile and impersonal and resolution can be difficult if a problem occurs. At Middleton Experimax you walk in and talk to the owner. My choices are based on relationships. Henry will listen (much better than I do) and work with you to meet your needs. Whether you are buying a box of screws, family gift, or computer, spend your money locally and support the businesses in your community. Middleton Experimax has earned my trust; it is not often I purchase a computer or need repairs, but when I do I will return to Experimax to work with Henry.

Amazing experience with Experimac in Middleton. Brought an old…read more Macbook in that had a corrupted solid state drive and within hours it was fixed. Great prices as well! Couldn't recommend them anymore!

N E Computer Techs is the best computer and electronics store in New England, and I'd claim,…read morenationwide. G**k Sq**d, or any other help desk, has nothing on N E Computer Techs. I first came in 10 years ago, where I was introduced to Kyle, the master engineer, and Kym, the master office manager. Kyle has provided top of the line service from our first encounter, and every time I have come in with an issue, whether it was a hardware or software issue, or I needed some accessories. Their service fees are extremely reasonable (less than anywhere else for better service, and less than they should be quite frankly), and you always know exactly what you're getting. Kyle has been an engineer for over 40 years, and he can give you the answer or solution to any problem you have with any electronics, and can fix practically anything. I've returned here dozens of times, for different issues with laptops, computers, external hard drives, videos, internet connection, phones, screens, passwords, and the list goes on. So I'm extremely confident in their ability to help you with absolutely any technological issue, whether you're a beginner or more advanced. Their motto is "Technological Superiority," which can be proven easily. Their office is very clean and orderly, there are no wires out of place, and they provide commercial printing services as well as selling laptops and many accessories. I'm grateful that they have been in Beverly, very convenient location, and I recommend them to anyone in New England. They do provide mobile services and will come to your home or business if the job requires. They are located downstairs now in the old RMV building, so although there is no store front, give them a call or stop by any time you have any questions or concerns. As I said in my first review, it still stands: "High-end customer service and very reasonable pricing. Business done right: with integrity, honesty, and easy-going help."

N E Computer Techs is the best computer service business on the North Shore. Kyle and Kym are…read morefriendly and easy to work with. They are more than willing to accommodate your needs. I found them to be very reliable and honest. Price was reasonable with super fast turn-around time. I wouldn't hesitate for one moment to use them again for all my computer and electronic needs. And they make house calls!

They were quick and efficient in repairing my cracked iPhone screen. It's like new. Great customer…read moreservice.

Discovered problem with phone not starting but ordering part was too expensive to be practical…read more Better to buy a new phone than repair.

I was so skeptical of getting my computer fixed, I mean I used the geeks, the family 'computer guy'…read moreand a small shop near my house. My pop ups were gone for a day or two and then they would come back, so annoying. Well my friend used professional computer and she said they were good and cheaper than just about everybody else. So I called, and they picked my computer up for free and brought it back the next day! It ran like the day I bought it and all the popups were gone! They never came back, and they even installed some microsoft security software for me for free. I would recommed this company's repair services to everyone!

From the owner: At Boston Professional Computer Services LLC, we offer great Peabody, MA Computer-Repair. We have a…read morevariety of outstanding services and will promise to fix any problem.

KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience