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    On Site Electronics

    4.9 (9 reviews)
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    3 years ago

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    8 years ago

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    7 years ago

    Excellent service and commitment to ensuring our electronic devices worked properly. Always responsive. Thank you.

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    Computer Doctor

    Computer Doctor

    2.3
    (6 reviews)

    Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.

    I called Ron Elkin to inquire about a possible home visit. We spoke twice on the phone as he was…read moredriving. He offered a few suggestions, just about all of which I had tried before and none of which helped at all. In the end, he told me that it did not sound as if he could help with this problem. There was no discussion of charges for the discussion. Neither did he ask me for contact information such as an address. A couple of days later, the mail brought a bill from him for his time. He added no value and did not pretend to. The transaction fails the basic business principles of being forthcoming and above board.

    Experimax Middleton

    Experimax Middleton

    4.6
    (19 reviews)
    $$

    A couple of years ago I purchased an Apple laptop from Middleton Experimax and repairs were made to…read moreanother. Service was excellent and I posted positive comments. Last week I needed advice regarding one of my older laptops; I was also giving consideration to purchasing an IMac. After speaking with Henry, I bought a 27-in. IMac. Took it home, opened the box; there was a glitch. Details are not important; it was a minor miscommunication, mistakes happen. What is important to me is how a problem is resolved. Henry and I worked together to make it right. No waiting in line, no arguments, or "I'll get the manager". It was a simple, polite and professional business transaction. In the end, we shook hands. Though I did not buy another IMac that day, I will return again to Middleton Experimax in a few weeks to do so. Consumers have choices. On-line, big box, Amazon, the Apple Store etc. The above, sterile and impersonal and resolution can be difficult if a problem occurs. At Middleton Experimax you walk in and talk to the owner. My choices are based on relationships. Henry will listen (much better than I do) and work with you to meet your needs. Whether you are buying a box of screws, family gift, or computer, spend your money locally and support the businesses in your community. Middleton Experimax has earned my trust; it is not often I purchase a computer or need repairs, but when I do I will return to Experimax to work with Henry.

    Amazing experience with Experimac in Middleton. Brought an old…read more Macbook in that had a corrupted solid state drive and within hours it was fixed. Great prices as well! Couldn't recommend them anymore!

    On Site Electronics - itservices - Updated June 2026

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