KC was great, I asked a question about my pc and they answered the question without hesitation, so…read moreI was able to fix my issue myself, with no charge, I even asked a follow up question and they were just as helpful. They are awesome. Others wanted to charge me. They did not

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

OUTSTANDING SERVICE!!! Hilario was a very nice, clean…read morecut young man Trying to make his Business get off the ground. I had a Mac book that needed some work done to it along with a cleaning of sorts! Hilario came to my house, spoke to me about my needs and took home my Mac book and brought it back to the next morning! And it is working great!!! PLEASE, PLEASE Remember you get what you pay for in this world! The cost was I think maybe a little bit too high seeing that I gave him something he could use, but it was $260.00. Sense I've gotten it back it has been working great. I would definitely recommend him!!!

From the owner: With experience in Apple & Microsoft certifications North Andover IT Solutions is your one IT stop…read morefor all your needs. We provide 24/7 6 days a week Support: Home & Small Business Networking, computer repairs, back up and more.

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Open on Sunday and they were able to replace the screen on my iPhone and had my phone like new…read morewithin 1.5 hr. Friendly and very professional staff. Thank you Justin.

Excellent friendly service - the man working there was extremely helpful and fixed my phone ! Would…read morehighly recommend

First I have to say that I normally do not go on here and put down reviews for any business. I am…read moregoing to write a review for this place though. I walked in here not to long ago and asked David to fix a problem I had on a computer of mine. I needed a lot of work because I have a Desktop from the archaic period. I searched everywhere and checked out other local businesses in the area for expertise, cleanliness, friendliness, and prices. David not only beat their prices, but he explained everything to me in layman terms ( I am not computer savvy) . He fixed it quickly, and even did an awesome clean-out job of my desktop P.C. I highly recommend David over the "BIG BOX" stores and others in the area. Guaranteed.

I had a spill on my laptop on Monday - I was hoping after everything dried off it would be fine,…read morebut the keyboard was not OK. In a panic, I looked up places to bring it for repair, and found Laptop Universe....and what a great find it was! David had my laptop fixed within 2 days (and could have fixed it faster had I needed it right away). He's extremely knowledgeable, fast, and very reasonably priced! I am so happy that I did not end up at one of the big chain stores, nor will I ever go to one again if I need any kind of help with my laptop. I highly recommend Laptop Universe for all your computer repair needs!

So, I was having a problem with my laptop. When I logged on I couldn't get to my home page. I only…read moregot a picture that was in my laptop and it was frozen. I did all the usual things, log off, remove the battery, pull the plug then reboot to no avail. Then I googled the problem. It said to hit escape numerous times while the unit powered on and it would give me the option to reset the laptop. I got three options. I chose the one that said "This option will keep all your files, folders, email and personal files. I did it. When it finished I could indeed get to my home page. I opened my email and found it had deleted every single one of my sub folders. I have put every single personal and professional email in these sub folders for the past 20 years. I was devastated. I took it to Showtime Computer in Hudson NH. They absolutely couldn't have cared less. They didn't even want to turn it on and look at it. Didn't even want to try. Then I went to Best Buy Geek Squad where I bought the unit. They tried but couldn't figure it out. Then I googled Computer repair and saw that Apex got good reviews. Well let me tell you I couldn't be happier. Wicky Chan was patient with me, listened to my problem and said he felt he could get my sub folders back. His employee Maurice worked on it. In one day he had all my sub folders back and got me the software I need to back my info up automatically so this never happens to me again. These guys are honest, professional, talented and priced very reasonably. 25 years in the business. I absolutely couldn't be happier with the service I received. They have a customer in me for life!

They don't fix TV's the information that you gave me was totally incorrect.they don't do the work I…read morewas looking for.

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

I worked with Brian and Armand on getting a new printer set up…read more They consulted on the viability of fixing my old printer vs getting something better in place. I gave them a price range to work with and they worked to get me a great printer at a great price with all the features I was looking for then applied a credit they gave me on their first visit to putting in the new unit. There are still professionals out there, these guys are just that. professional. Thanks Brian and Armand Pete Berkland North Andover

From the owner: Look to CMIT Solutions for local, friendly IT specialists who are always close by and ready to take…read moreyour business anywhere you want to go.

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

Kevin fixed my old computer. The hard drive went and he put in a new one and kept the old version…read moreof xp done i needed that for this application. He had whatever version of windows there was. Very fast and great guy.

This guy tries. My impression is that he knows his stuff, but the prices are too high to bother.read more