Where can I start, a few weeks ago we lost power at our 5 unit private condo association on a…read moreSaturday.....of course. After a visit from a local electrician, we determined it was some bad fuses in our very old main breaker outside. To no fault of the first guy, he could not get the parts until Monday because no electric supply shop was open. That's when I made the best decision to call Gagnon Electric. After giving him the fuse information that we needed provided by the first electrician, Bill senior was able to call a supplier to open to get us the parts we needed and able to come right over to put them in and get us up. I wish could say that was the end of the story but sadly, due to the age of our electric stack it was not. While there, Bill stressed the poor shape of our whole stack using phrases like "borrowed time" and "real bad shape of it were to go completely". He did this with a friendly disposition all while stressing the urgency of the situation and I felt no pressure from him at all. I thought we'd have some time to weigh our options but I received a call from bill a couple days later reiterating his obvious valid concern of the state of our electric panel. We don't have a lot of money in our association and he very reasonably offered payment options for us. Ultimately I could have gone and looked at other quotes and options, but given his years of experience and straight shooting, and my basic understanding of the technical aspect, we decided to go with Gagnon for the work. From there bill went to bat for us with the electric company as they were trying to have us take on an unreasonable amount of additional work that we could not afford due to their "change in standards and requirements". After a couple weeks of seemingly insufferable back and forth with the electric company (and a few threats of going to the PCU), Bill was able to get them to cooperate and agree to a reasonable solution. From there it was scheduling a date which occurred as planned with no delay and a timeframe of when we'd be out of power for on that day which also couldn't have been more spot on. Although the work was extremely difficult and challenging (even the electric inspector asked him why he took on something so difficult) bill was able to complete this making it seem like just another day in the office. I can not express how highly I recommend Gagnon electric and I will use them again and continue to recommend them from here on out.

100% HONEST UNBIASED CUSTOMER REVIEW. BEWARE: Gagnon Electric has truly DISHONEST PRACTICES and has…read moreFOUL BUSINESS WAYS. SAVE YOURSELF IN ADVANCE! BILL IS WAY TOO OLD OR LAZY TO CARE FOR CUSTOMERS AND REALLY SHOULD JUST RETIRE/QUIT/END. UNSAFE TO HAVE A GUY LIKE THAT WORK FOR YOUR ELECTRIC. Listen to this true story: I had the absolute worst experience, first phone call I called them with full confidence if they could help make an estimate to install my Tesla Y. He hurriedly says to me on the phone when I ask if he's sure he can make it: "Listen maam, if I SAY I'm gonna be there, I'm gonna be there! That's my WORD." Hangs up. On the day of the appointment, he is supposed to arrive between 10-1 that time I took off from work for the appointment. Not only does he never show up, when I call at about 2pm asking what happened, he make some fake excuse IN HIS VOICE that "this isn't bill, he isn't here right now and can't make the appointment because something came up suddenly", then when I ask to reschedule or why they didn't tell me in advance, they YELL "we can't come today! go to another person! " and HANG UP, noted again on me. Without rescheduling or anything, so I think that's that and I book with someone else and forget them. Then in the morning TWO DAYS AFTER their missed appointment and getting hung up on when following up, they randomly call and leave a message at 8am saying "We will be there in about 15 minutes" WHAT??!?!?! My appointment was TWO DAYS AGO and they just decided to schedule me in whenever they felt like it without telling me, or even knowing if I was available or interested still. Mind you, this is MULTIPLE DAYS CALLED OFF OF WORK TO WAIT FOR THEM. Thousands of dollars stolen by these days. No regard whatsoever to other people's schedules and lives and literally assume they can CHANGE THE TIME of the appointment to whatever THEY PLEASE without even CONFIRMING with the customer. Then when I called them that morning, they IMMEDIATELY started talking over me while I started speaking my issue, and CUT ME OFF MULTIPLE TIMES and when I asked why can you listen to your customer speak they literally said "Fine we're waiting for you hurry up" when I was voicing my complaint ABOUT BEING TWO DAYS LATE WITHOUT EVEN NOTIFYING ME OR RESCHEDULING. Not only did these guys cost me my days off time of thousands of dollars, they lied multiple times on the phone, made multiple calls to the WRONG CUSTOMER, mixed up peoples appointments, then didn't even apologize and HUNG UP multiple times when I confronted them about it. There is no slander here but THE TRUTH, the business is foul and the bill gagnon guy is WAYYYY TOO OLD to be working in business or electric. He FORGOT my appointment I called out of work for, didn't reschedule, then had the nerve to randomly show up mornings after without confirming anything or even seeing if I have availability. RUDE, DISREGARD FOR CUSTOMERS IF ITS A FREE ESTIMATE THEY DONT CARE ABOUT YOU OR YOUR TIME AND THINK THEY CAN ARRIVE WHENEVER THEY PLEASE WITHOUT CHECKING THE CUSTOMERS SCHEDULE AND CONFIRMING, AND TREAT REAL SUPPORTIVE TESLA CUSTOMERS LIKE CRAP. Even after all that; no responsibility, no accountability, constant lies and excuses to make up for their failures. DO NOT GO WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY AND WANT GOOD WORK. THEY WILL FAIL PEOPLE THEY MAKE PROMISES TO THE DAY BEFORE, without even letting them know! They are quick to make excuses or blame the customer and don't try to make things right and will try to RANDOMLY show up at your house completely not acknowledging missing your appointment and the customer being upset!

I came by with my toddler in tow looking for a cinema 70 series 2. They just came out about a week…read moreago and I didn't think anybody would have one in stock. I was right they did not have one in stock although they were getting them in soon. They even called their distributor to see how close they were to arriving in case I wanted to have one shipped to my house so they could give me an accurate ETA. I was too impatient to . They did however, have a cinema 50 floor model in perfect condition that they sold me out at a really nice discount since it's technically a discontinued model now. I spent some time talking to an employee who I assume was the owner and he was clearly very knowledgeable and very friendly. There's a really good selection of audio components from used budget items all the way up through top of the line. Some stuff you don't see in person very often as well as the things you might expect to find at any dealer. I'd highly recommend stopping by. I'm not sure what happened with that one star review but I didn't see any of that treatment. Im definitely coming back.

AVTherapy has been my go-to audio dealer for decades, well worth the drive from Boston. John has…read moreset me up with such high quality gear at amazing prices that I haven't found a need to buy anything for some time, but will be going back soon. He has an unimaginably deep knowledge of optimal matching of equipment for the best sound and value. Always gives great explanations of how stuff works, and no rushing me when I'm auditioning equipment. He often has access to amazing used equipment that might not be in the showroom at the time. The attention and service is way beyond any dealer in Boston area.

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

I've found them to be quite good. they were right on budget (which was a tad lower than most! They…read moresaid what they would do, and did it, right on time. AND they showed up when they said they would. Communication was great. More importantly, they explained everything that needed to be done and why. They were quite friendly and approachable, which is important when you don't really have a good sense of things electrical. I will definitely use them again!!!

I've used David Electric since I first bought my house. Buying an old house meant lots of updates…read more New outlets, phone jacks, lighting, upgrading the box to handle larger capacity so that I could use the toaster and the coffee maker at the same time. Lots of work! The guys at David Electric came & did me up. The cost was well under the price I had expected to pay. The employees were prompt, neat, polite and cleaned up after themselves (yay!). In the years since I've had them out for a few other lighting changes. My beautiful expensive dining room chandelier had some manufacturing issues. The hooks used to hold up the chandelier would break. Yeah always fun to look into the dining room and see the chandelier hanging by two out of three arms! But the boys at David Electric replaced all the bad hooks once I got replacements. Next big job is to replace some seriously old wiring. Got a great price on the job. Now I'm just saving up my pennies so I can afford it. No doubt as to who I am gonna call when I'm ready though!

Easy to work with, east quote for work required, REASONABLY PRICED, efficient, pleasant, timely…read more Plenty of previously happy customers. Will use him again!

David has always shown respect for me (single woman home owner/engineer). I appreciate his…read morestraightforward explanations of next steps and advice. Very responsive and documents his work well.

The installation of the generator with it's electrical work was very professional. John did…read moreoutstanding quality work. I would strongly recommend Gallagher Electric for any work you need done. RL Hollis, NH

Excellent service. I had a Tesla charger installed in my garage. The electrician was very…read moreresponsive, informative, and a great communicator. He was efficient and was able to get the job done quickly and affordably. Would recommend!

Forest Appliance Is Customer Friendly, Very Professional, Has An Outstanding Service Department,…read more Always On Time For My Appointments Always Have A Good Stock Of Parts. I Will Highly Recommend Forest Appliance To Famliy, Friends And General Public.

Called to get a speed queen dryer repaired. They are an authorized speed queen repair dealer…read more They called back, and told me that they were too busy, to go elsewhere. I asked if they could put me on a waiting list, as I could wait, they said no. Completely uninterested in doing any business or providing service.

Updated Review: 07/21/2015*** I hired Brian Mason Electric…read moreto come again today to install our Pool Heater, Hayward Pool Panel Connections, including two Pool lights (LED) for Creative Edge Pools (Wilmington MA) as they did not have a licensed contractor for NH and we wanted to use our own electrician. Some one WE trusted. Between jobs Brian made sure he prioritized us so we could get the pool water moving and also make sure we were able to have our kids swimming fast. Throught this process Brian has been the one contractor we can always count on to make sure the job is done right, on time and on budget. Thanks Brian! =============================================================== Updated review: 9/2/2014*** I had contracted BM Electric again for a electrical work for our oversized gunite pool install. They worked fast due to a tight timeframe and their work according to our pool contractor was done; 'extremely high quality'. We ran 100Amp service from our home to our pool are for pool mechanicals and future poolhouse/pavilion. =============================================================== 05/05/2009 - I worked with Brian and his team for two jobs and I thought this worthy of a review. I purchased a brand new home and he worked with our builder to wire our home, we had some unique wiring requirements and 2 years later Brian returned recently to install an Interlock Generator kit for if and when when we lost 'grid' residential power. He has a technician named "Wes" (from Litchfield) who is an amazingly good at communicating the project, I would whole heartly recommend Brian Mason Electric (and especially Wes) to anyone requiing ANY electrical work, Commercial or Residential. They are a wonderful partner and I highly recommend them. Contact me directly for a reference. Cheers!

I have a brand new home in Nashua, which was originally wired by Mason Electric when it was built…read more My wife and I wanted a few additional things added after we'd been here for a few months, so Mason was the first place I called. We had his team install several ceiling fans in brand new (no existing fixture) ceilings, as well as some recessed LED lighting in our kitchen. We also had them install a couple of extra fixtures in the house and replace an existing cheap dining room light. All of the work came out absolutely top notch. The ceiling fans (5 of them) are centered and balanced perfectly. The LEDs in the kitchen look fantastic, and they even expanded an existing switch box to add a new switch with a dimmer. The other lights came out great as well. Brian's team was extremely professional - the crew that came to my house was a great bunch of guys that explained to me what they were doing when I asked, cleaned up everything when they left, and even dealt with my overly curious dog being underfoot most of the day. I am definitely glad that I called Mason first - the job was done exactly the way we wanted it at a price that was extremely fair. A great company with a solid crew that did a spot-on job at the right price. Edit: Following up a year later, I'll take the high road. One good experience, one less than stellar. I'll say this - if you can get this company to come to your house, I'm sure they'll they do a good job. Just don't expect them to respond to you in a timely manner. Tried to hire again, waited 9 days between emails, got the brush off. Too bad.