I came by with my toddler in tow looking for a cinema 70 series 2. They just came out about a week…read moreago and I didn't think anybody would have one in stock. I was right they did not have one in stock although they were getting them in soon. They even called their distributor to see how close they were to arriving in case I wanted to have one shipped to my house so they could give me an accurate ETA. I was too impatient to . They did however, have a cinema 50 floor model in perfect condition that they sold me out at a really nice discount since it's technically a discontinued model now. I spent some time talking to an employee who I assume was the owner and he was clearly very knowledgeable and very friendly. There's a really good selection of audio components from used budget items all the way up through top of the line. Some stuff you don't see in person very often as well as the things you might expect to find at any dealer. I'd highly recommend stopping by. I'm not sure what happened with that one star review but I didn't see any of that treatment. Im definitely coming back.

AVTherapy has been my go-to audio dealer for decades, well worth the drive from Boston. John has…read moreset me up with such high quality gear at amazing prices that I haven't found a need to buy anything for some time, but will be going back soon. He has an unimaginably deep knowledge of optimal matching of equipment for the best sound and value. Always gives great explanations of how stuff works, and no rushing me when I'm auditioning equipment. He often has access to amazing used equipment that might not be in the showroom at the time. The attention and service is way beyond any dealer in Boston area.

100% HONEST UNBIASED CUSTOMER REVIEW. BEWARE: Gagnon Electric has truly DISHONEST PRACTICES and has…read moreFOUL BUSINESS WAYS. SAVE YOURSELF IN ADVANCE! BILL IS WAY TOO OLD OR LAZY TO CARE FOR CUSTOMERS AND REALLY SHOULD JUST RETIRE/QUIT/END. UNSAFE TO HAVE A GUY LIKE THAT WORK FOR YOUR ELECTRIC. Listen to this true story: I had the absolute worst experience, first phone call I called them with full confidence if they could help make an estimate to install my Tesla Y. He hurriedly says to me on the phone when I ask if he's sure he can make it: "Listen maam, if I SAY I'm gonna be there, I'm gonna be there! That's my WORD." Hangs up. On the day of the appointment, he is supposed to arrive between 10-1 that time I took off from work for the appointment. Not only does he never show up, when I call at about 2pm asking what happened, he make some fake excuse IN HIS VOICE that "this isn't bill, he isn't here right now and can't make the appointment because something came up suddenly", then when I ask to reschedule or why they didn't tell me in advance, they YELL "we can't come today! go to another person! " and HANG UP, noted again on me. Without rescheduling or anything, so I think that's that and I book with someone else and forget them. Then in the morning TWO DAYS AFTER their missed appointment and getting hung up on when following up, they randomly call and leave a message at 8am saying "We will be there in about 15 minutes" WHAT??!?!?! My appointment was TWO DAYS AGO and they just decided to schedule me in whenever they felt like it without telling me, or even knowing if I was available or interested still. Mind you, this is MULTIPLE DAYS CALLED OFF OF WORK TO WAIT FOR THEM. Thousands of dollars stolen by these days. No regard whatsoever to other people's schedules and lives and literally assume they can CHANGE THE TIME of the appointment to whatever THEY PLEASE without even CONFIRMING with the customer. Then when I called them that morning, they IMMEDIATELY started talking over me while I started speaking my issue, and CUT ME OFF MULTIPLE TIMES and when I asked why can you listen to your customer speak they literally said "Fine we're waiting for you hurry up" when I was voicing my complaint ABOUT BEING TWO DAYS LATE WITHOUT EVEN NOTIFYING ME OR RESCHEDULING. Not only did these guys cost me my days off time of thousands of dollars, they lied multiple times on the phone, made multiple calls to the WRONG CUSTOMER, mixed up peoples appointments, then didn't even apologize and HUNG UP multiple times when I confronted them about it. There is no slander here but THE TRUTH, the business is foul and the bill gagnon guy is WAYYYY TOO OLD to be working in business or electric. He FORGOT my appointment I called out of work for, didn't reschedule, then had the nerve to randomly show up mornings after without confirming anything or even seeing if I have availability. RUDE, DISREGARD FOR CUSTOMERS IF ITS A FREE ESTIMATE THEY DONT CARE ABOUT YOU OR YOUR TIME AND THINK THEY CAN ARRIVE WHENEVER THEY PLEASE WITHOUT CHECKING THE CUSTOMERS SCHEDULE AND CONFIRMING, AND TREAT REAL SUPPORTIVE TESLA CUSTOMERS LIKE CRAP. Even after all that; no responsibility, no accountability, constant lies and excuses to make up for their failures. DO NOT GO WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY AND WANT GOOD WORK. THEY WILL FAIL PEOPLE THEY MAKE PROMISES TO THE DAY BEFORE, without even letting them know! They are quick to make excuses or blame the customer and don't try to make things right and will try to RANDOMLY show up at your house completely not acknowledging missing your appointment and the customer being upset!

I was quoted a $ for the work to be done. Then before Bill left he presented me with a bill for…read more$150 more. I was pressured to pay the higher amount. And, NO SENIOR DISCOUNT as advertised. When I went downstairs to see the work they did, there was a missing ceiling tile, a hole in another tile and debris all over the floor. Very Unprofessional! DO NOT HIRE. FIND SOMEONE ELSE!!! Susan H Nashua NH work done on July 2021

I bought a Weber gas grill here, $10 cheaper than Lowes. AND, they assembled it for free, delivered…read moreit for free, and hauled away the old grill for free! They will be my goto guys for appliances from now on.

Updated Review: 07/21/2015*** I hired Brian Mason Electric…read moreto come again today to install our Pool Heater, Hayward Pool Panel Connections, including two Pool lights (LED) for Creative Edge Pools (Wilmington MA) as they did not have a licensed contractor for NH and we wanted to use our own electrician. Some one WE trusted. Between jobs Brian made sure he prioritized us so we could get the pool water moving and also make sure we were able to have our kids swimming fast. Throught this process Brian has been the one contractor we can always count on to make sure the job is done right, on time and on budget. Thanks Brian! =============================================================== Updated review: 9/2/2014*** I had contracted BM Electric again for a electrical work for our oversized gunite pool install. They worked fast due to a tight timeframe and their work according to our pool contractor was done; 'extremely high quality'. We ran 100Amp service from our home to our pool are for pool mechanicals and future poolhouse/pavilion. =============================================================== 05/05/2009 - I worked with Brian and his team for two jobs and I thought this worthy of a review. I purchased a brand new home and he worked with our builder to wire our home, we had some unique wiring requirements and 2 years later Brian returned recently to install an Interlock Generator kit for if and when when we lost 'grid' residential power. He has a technician named "Wes" (from Litchfield) who is an amazingly good at communicating the project, I would whole heartly recommend Brian Mason Electric (and especially Wes) to anyone requiing ANY electrical work, Commercial or Residential. They are a wonderful partner and I highly recommend them. Contact me directly for a reference. Cheers!

I have a brand new home in Nashua, which was originally wired by Mason Electric when it was built…read more My wife and I wanted a few additional things added after we'd been here for a few months, so Mason was the first place I called. We had his team install several ceiling fans in brand new (no existing fixture) ceilings, as well as some recessed LED lighting in our kitchen. We also had them install a couple of extra fixtures in the house and replace an existing cheap dining room light. All of the work came out absolutely top notch. The ceiling fans (5 of them) are centered and balanced perfectly. The LEDs in the kitchen look fantastic, and they even expanded an existing switch box to add a new switch with a dimmer. The other lights came out great as well. Brian's team was extremely professional - the crew that came to my house was a great bunch of guys that explained to me what they were doing when I asked, cleaned up everything when they left, and even dealt with my overly curious dog being underfoot most of the day. I am definitely glad that I called Mason first - the job was done exactly the way we wanted it at a price that was extremely fair. A great company with a solid crew that did a spot-on job at the right price. Edit: Following up a year later, I'll take the high road. One good experience, one less than stellar. I'll say this - if you can get this company to come to your house, I'm sure they'll they do a good job. Just don't expect them to respond to you in a timely manner. Tried to hire again, waited 9 days between emails, got the brush off. Too bad.

AUDIO VISUAL EXPERIENCE IN HAMPTON IS THE PLACE TO GO FOR HIGH END A/V equipment and Super-clean,…read moresophisticated, and honest installs! John S. & Gary are extremely experienced members of the team and we have entrusted them with our home and professional needs for over a decade. We have tried the others and these guys are the BEST!! Thank you!

I hired Audio Video Experience to convert the downstairs room of my split level house into a home…read moretheater. Originally, I had asked them about wiring some in-wall speakers to my upstairs room. Andy, the owner of the company, came out and gave me a free quote for the job. He then suggested I come to their showroom to hear the various speaker options. He offered to show me a short movie in their theater as well, and I immediately thought I wanted the same thing in my house! Andy was great to work with on what would work best in the room. He was always willing to exchange emails or talk on the phone for however long it took to make sure I was comfortable with the decisions we made for the room. Andy made some excellent suggestions for laying out the room as well. He really knows his stuff. The actual installation itself was nearly flawless, and of high quality. All of the people we worked with at the company were very friendly too. When we had a small issue with the project bouncing when people walked on the floor above, they didn't hesitate to spend time coming back out and adjusting the mount. The cost for the whole project was a bit more expensive than other quotes I had gotten, but I got a very good impression that AV Experience would do a clean, professional job on the project - and they did.

We had a very complicated install of three flat panel screens - two above fire places with very…read morenice wood paneling in place. Matt and Byron worked extremely hard to make sure that no unnecessary holes were cut into the panelling and the result was excellent. No visible wires, clean install of TV's and Soundbars and centralized infrastructure in the basement. Very professional. I'd absolutely recommend Matt and team as they did a great job for us and I am certain they will for you as well.

Innovative solutions recently installed a sound bar that need to be replaced due to it failing…read more Matt is a true professional from start to finish! He takes that time to listen, the time to install correctly and after the job is finished, and the job site will be left immaculate. I urge you to support a local small business that does a fantastic job!

Matt does a great job…read more A single man shop, he came highly recommended. I had been using a family friend for decades. He was good, but I just couldn't reach him lately. Matt came during the height of Covid. He was able to replace all of my outdoor light fixtures for a very reasonable price. Great work, worked quickly, couldn't have done a better job. We look forward to having him back to do more work here. So glad we found him. You can't go wrong giving him a call.

Matt is simply a first class electrician and person. I had a panel box problem and when I called,…read morehe responded quickly , came to my house and fixed the problem. I would recommend him highly.

I live in East Tennessee and this business some how got my debit card information and took my pay…read moreout of my personal checking account in my state. I called the manager and asked for him to contact his bank to return the money and I have filed with my bank about a frauld transaction and he did nothing! Beware of theives scammers that somehow get your card information!

My Phone screen was completely cracked other estimates way to high I called Pedro cellular his…read moreestimates was a lot lower He was quiet pleasant and helpful .Anyone need help go to Pedro...