Joe is a total professional and works very efficiently. I had a few things around the house that…read moreneeded fixing, and he did them all in under an hour. He is also friendly and goes out of his way to do what's best for the homeowner. Highly recommended!

Costello electric is the way to go. He is very friendly and a hard worker. He gets the job done in…read morea timely manner and I will definitely not go elsewhere for electrical work.

Where can I start, a few weeks ago we lost power at our 5 unit private condo association on a…read moreSaturday.....of course. After a visit from a local electrician, we determined it was some bad fuses in our very old main breaker outside. To no fault of the first guy, he could not get the parts until Monday because no electric supply shop was open. That's when I made the best decision to call Gagnon Electric. After giving him the fuse information that we needed provided by the first electrician, Bill senior was able to call a supplier to open to get us the parts we needed and able to come right over to put them in and get us up. I wish could say that was the end of the story but sadly, due to the age of our electric stack it was not. While there, Bill stressed the poor shape of our whole stack using phrases like "borrowed time" and "real bad shape of it were to go completely". He did this with a friendly disposition all while stressing the urgency of the situation and I felt no pressure from him at all. I thought we'd have some time to weigh our options but I received a call from bill a couple days later reiterating his obvious valid concern of the state of our electric panel. We don't have a lot of money in our association and he very reasonably offered payment options for us. Ultimately I could have gone and looked at other quotes and options, but given his years of experience and straight shooting, and my basic understanding of the technical aspect, we decided to go with Gagnon for the work. From there bill went to bat for us with the electric company as they were trying to have us take on an unreasonable amount of additional work that we could not afford due to their "change in standards and requirements". After a couple weeks of seemingly insufferable back and forth with the electric company (and a few threats of going to the PCU), Bill was able to get them to cooperate and agree to a reasonable solution. From there it was scheduling a date which occurred as planned with no delay and a timeframe of when we'd be out of power for on that day which also couldn't have been more spot on. Although the work was extremely difficult and challenging (even the electric inspector asked him why he took on something so difficult) bill was able to complete this making it seem like just another day in the office. I can not express how highly I recommend Gagnon electric and I will use them again and continue to recommend them from here on out.

100% HONEST UNBIASED CUSTOMER REVIEW. BEWARE: Gagnon Electric has truly DISHONEST PRACTICES and has…read moreFOUL BUSINESS WAYS. SAVE YOURSELF IN ADVANCE! BILL IS WAY TOO OLD OR LAZY TO CARE FOR CUSTOMERS AND REALLY SHOULD JUST RETIRE/QUIT/END. UNSAFE TO HAVE A GUY LIKE THAT WORK FOR YOUR ELECTRIC. Listen to this true story: I had the absolute worst experience, first phone call I called them with full confidence if they could help make an estimate to install my Tesla Y. He hurriedly says to me on the phone when I ask if he's sure he can make it: "Listen maam, if I SAY I'm gonna be there, I'm gonna be there! That's my WORD." Hangs up. On the day of the appointment, he is supposed to arrive between 10-1 that time I took off from work for the appointment. Not only does he never show up, when I call at about 2pm asking what happened, he make some fake excuse IN HIS VOICE that "this isn't bill, he isn't here right now and can't make the appointment because something came up suddenly", then when I ask to reschedule or why they didn't tell me in advance, they YELL "we can't come today! go to another person! " and HANG UP, noted again on me. Without rescheduling or anything, so I think that's that and I book with someone else and forget them. Then in the morning TWO DAYS AFTER their missed appointment and getting hung up on when following up, they randomly call and leave a message at 8am saying "We will be there in about 15 minutes" WHAT??!?!?! My appointment was TWO DAYS AGO and they just decided to schedule me in whenever they felt like it without telling me, or even knowing if I was available or interested still. Mind you, this is MULTIPLE DAYS CALLED OFF OF WORK TO WAIT FOR THEM. Thousands of dollars stolen by these days. No regard whatsoever to other people's schedules and lives and literally assume they can CHANGE THE TIME of the appointment to whatever THEY PLEASE without even CONFIRMING with the customer. Then when I called them that morning, they IMMEDIATELY started talking over me while I started speaking my issue, and CUT ME OFF MULTIPLE TIMES and when I asked why can you listen to your customer speak they literally said "Fine we're waiting for you hurry up" when I was voicing my complaint ABOUT BEING TWO DAYS LATE WITHOUT EVEN NOTIFYING ME OR RESCHEDULING. Not only did these guys cost me my days off time of thousands of dollars, they lied multiple times on the phone, made multiple calls to the WRONG CUSTOMER, mixed up peoples appointments, then didn't even apologize and HUNG UP multiple times when I confronted them about it. There is no slander here but THE TRUTH, the business is foul and the bill gagnon guy is WAYYYY TOO OLD to be working in business or electric. He FORGOT my appointment I called out of work for, didn't reschedule, then had the nerve to randomly show up mornings after without confirming anything or even seeing if I have availability. RUDE, DISREGARD FOR CUSTOMERS IF ITS A FREE ESTIMATE THEY DONT CARE ABOUT YOU OR YOUR TIME AND THINK THEY CAN ARRIVE WHENEVER THEY PLEASE WITHOUT CHECKING THE CUSTOMERS SCHEDULE AND CONFIRMING, AND TREAT REAL SUPPORTIVE TESLA CUSTOMERS LIKE CRAP. Even after all that; no responsibility, no accountability, constant lies and excuses to make up for their failures. DO NOT GO WITH THIS COMPANY IF YOU VALUE YOUR TIME AND MONEY AND WANT GOOD WORK. THEY WILL FAIL PEOPLE THEY MAKE PROMISES TO THE DAY BEFORE, without even letting them know! They are quick to make excuses or blame the customer and don't try to make things right and will try to RANDOMLY show up at your house completely not acknowledging missing your appointment and the customer being upset!

Highly recommend. Quick response and accurate diagnosis of the problem Courteous and Excellent…read moreservice. A+!

When my oil tech came to fix my "broken" furnace, he finagled with it for about 15 minutes and…read moresaid,... "you have an electrical problem, I'm out of here". I had a sick feeling in my stomach. I didn't know of a electrician with experience in ancient furnaces. I asked for a referral (glad I did). He said "I have heard good things about Councilman Electric". I can see Why he heard good things. Steve came over and was laser beam focused.. Worked like a scientist for 25 solid minutes.. figured it all out, and fixed the burner and wiring better than I ever could have expected. I would recommend Councilman to anyone and everyone. GREAT People, from the person who answers the phone right up to Steve.

I'm of the 8600 lucky few affected in the gas outage in the Merrimack valley. When I found out…read moreservice Wasn't expected to be restored for a couple of months, I thought its time for an electric hot water heater. Called Steve on Sunday, and he answered the phone! Added me into his schedule for Tuesday. I was thrilled!!! He contacted my plumber, they coordinated services to install the tank. Brett Canty was very professional, efficient and provided excellent customer service. He left the area clean so you wouldn't even know he was here. Not to mention he was in and out in an hour. It's hard to find good honest tradesmen!! I recommend their services highly!!! PS if you're looking for a good plumber, use Bill Brogan.

We've used Juba for two wiring (and re-wiring) efforts over the past few years. They are fast,…read moreneat, and professional, getting exactly what we needed done quickly and with great respect for our home. (For reference, we installed coax and new/replacement outlets one time, and Ethernet wiring and multiple RJ45 jacks another time - both times with difficult wall wiring involved). Pricing has been reasonable both times, as well.

These electricians have been to my house several times over the years and they are always…read moreprofessional, fair in their pricing, and a pleasure to have in the house. Today they rewired a switch/outlet (GFI) and installed two other outlets in the kitchen. They did an excellent job, knew exactly what to do, and cleaned up after themselves....professional from start to finish. Of all the individuals who have worked at my house, they are just about the best.

i called and got a quick response about my needs. excellent responce and service. i highly…read morerecommend

Matt does a great job…read more A single man shop, he came highly recommended. I had been using a family friend for decades. He was good, but I just couldn't reach him lately. Matt came during the height of Covid. He was able to replace all of my outdoor light fixtures for a very reasonable price. Great work, worked quickly, couldn't have done a better job. We look forward to having him back to do more work here. So glad we found him. You can't go wrong giving him a call.

Matt is simply a first class electrician and person. I had a panel box problem and when I called,…read morehe responded quickly , came to my house and fixed the problem. I would recommend him highly.

I've used them for years. They are great. Great service and great price. Very knowledgeable and…read moreprofessional.

We had Fitzpatrick come out to the house on three separate occasions. They replaced a sink faucet,…read morea broken pipe and were supposed to do some major bathroom installation. The first two jobs were relatively small and painless. For the installation my wife and I set up three different occasions for them to complete the work. Each time was canceled by Fitzpatrick for one reason or another, the last being because the son wanted to spend time with his girlfriend instead of fulfill the job. On the day they did show they were supposed to be at the job by 9am. 2pm they finally arrived, informed me it would take 5+ hours to complete and when informed he couldn't use a certain door he then informed me it would take an additional 2 hours. I also let him know I had 5 indoor animals and I needed assurance that they wouldn't escape if I allowed him to use the door he wanted. He told me it wasn't his job to make sure pets didn't escape. After telling him he couldn't use the door he decided he didn't want to complete the job and told me to get another plumber. I was then charged $250.00 for them walking off a job. No dependability, customer service or tact. Do yourself a favor and choose a plumber that doesn't get so emotional when speaking with the homeowner.

This is the 2nd time I have had service from Mike-both for very different things. I can not say…read moreenough good things about him. So friendly and professional. Very Prompt response.... I can't ever imagine using anyone else for my heating/hot water needs.

Outstanding friendly service! Mike has always taken care of my heating issues promptly. I would…read morenever consider using anyone else. Highly recommended!