We had Fitzpatrick come out to the house on three separate occasions. They replaced a sink faucet, a broken pipe and were supposed to do some major bathroom installation. The first two jobs were relatively small and painless. For the installation my wife and I set up three different occasions for them to complete the work. Each time was canceled by Fitzpatrick for one reason or another, the last being because the son wanted to spend time with his girlfriend instead of fulfill the job. On the day they did show they were supposed to be at the job by 9am. 2pm they finally arrived, informed me it would take 5+ hours to complete and when informed he couldn't use a certain door he then informed me it would take an additional 2 hours. I also let him know I had 5 indoor animals and I needed assurance that they wouldn't escape if I allowed him to use the door he wanted. He told me it wasn't his job to make sure pets didn't escape. After telling him he couldn't use the door he decided he didn't want to complete the job and told me to get another plumber. I was then charged $250.00 for them walking off a job. No dependability, customer service or tact. Do yourself a favor and choose a plumber that doesn't get so emotional when speaking with the homeowner. read more