Work was done efficiently. Costed $650 for 20 minutes work and $75 in parts ( I looked it up )…read more This included the time to look at the job , quote it , do the work and pack the truck. It worked out to $800 an hour labor which was really a DIY job if you had the tools ( I didn't ) You get charged $99 for the quote if you don't have them do the work. I'm not sure if all plumbers have become this expensive but I'm sure willing to try someone else next time

Rating: 1/5 Stars Title: Aggressive Upselling and Misleading…read moreTechnical Advice - Beware I recently had a technician (Matt M) from Paul The Plumber come out for a simple warranty repair on my furnace's igniter. While the warranty repair itself was completed, the rest of the visit was a masterclass in aggressive and dishonest upselling. The technician presented me with estimates totaling nearly $1,800 for "Peace of Mind" replacements that were completely unnecessary. The Main Issue: Misleading Code Requirements Most concerning was the technician's attempt to charge me $639 to replace my existing flexible gas lines with hard piping. He claimed that "gas code requires" refitting the water heater to 1/2" iron piping and that my current setup could cause pressure issues if other appliances were running. This is factually incorrect. Standard flexible gas connectors are rated for significantly higher BTU loads than a residential water heater draws (often up to 180,000 BTU, while a tank heater pulls a fraction of that). Using code compliance as a scare tactic to sell a $600+ pipe refit is unethical. Unnecessary Upsells The upsells didn't stop there: Thermostat: Even though he tested my Google Nest thermostat and admitted it was working properly, he tried to sell me a $608 Ecobee thermostat replacement, claiming Nests have a "history of problems." There was no reason to replace a functioning smart thermostat. Expansion Tank: He also proposed a $550 expansion tank installation to "prevent the water heater from bursting," another high-priced add-on for a system that was functioning fine. If you call Paul The Plumber, be prepared to double-check everything they say. Turning a standard warranty visit into a $1,700 sales pitch based on bad technical information is not "Service with a Smile," it's taking advantage of the customer. Pros: The igniter (warranty work) was fixed. Cons: Dishonest claims about gas code requirements. Aggressive attempts to replace working equipment (Nest thermostat). Exorbitant pricing for simple upgrades.

Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.

We had a very hard project that needed to be completed. Everyone from staff to owner went over and…read moreabove expectations to get the job done.

Rougly June of 2025 the came out to fix 2 6 - 7 inch pipes for my well to the well tank. $600.00…read moreand it still leaked then cane back and fixed 1 of the pipes and left. It still leaked called and said he'd come back that day and never showed up.

My water heater suddenly broke. I called Shawn's plumbing. He came out that day to assess the…read moresituation. He was back the next morning at 10 AM with a new water heater. Installed everything by 1 PM. I had a shower by 130. Less than 24 hours later I was all set. Very competitive pricing. My basement was not easy to get in through the bulkhead and he managed to get everything in Shawn was professional, courteous, reasonable prices. I definitely recommend.

Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

They gave a quick and reasonable quote, was prompt with their scheduling. Showed up on time and did…read morean excellent job. I converted from an oil boiler to a gas combi unit. They did not pressure me in any way just gave me all the options and answered any questions I had. The owner did the on site estimate and even showed up on day 1 to see if we had any questions. Steve and Shane handled the install and were prompt, responsible and knowledgeable. Highly recommend their service.

I have been using Southern NH for years. They are always so reliable and honest. I made the mistake…read moreof going with someone else when I was in a bind a year ago. I have regretted it every day. Southern NH came through for us and they were so accommodating. Great value and so friendly!

I needed a new furnace and when Bryan came to give a quote, he was prompt, courteous, and…read morepatiently answered all my questions. He was also great about encouraging me to do some research so I'd know better what I was getting. The price was excellent, and the work was done cleanly and efficiently. He then took time to show me everything and explain what he'd done. I was dreading this whole ordeal, and it was so easy - and the outcome was excellent. Highly recommend!!!!!!

During the 2023 polar vortex, at 1AM of course, our plumbing pipe burst sending water along the…read morewalls down 2 flights. Luckily we were home and cut the main water off but needed a plumber first thing in the morning on a Sunday. We were striking out. No calls back. Voicemails upon voicemails to several companies and local plumbers. We were fairly new to the home and area and did not establish any plumbing service with anyone. Some companies were only responding to established customers first. We found several people on social media (FB) had recommended David's Plumbing on local community pages. We gave it a try. He picked up but you can tell he was moving from job site to job site. He squeezed in a visit to our home that same day in the early afternoon. The pipe ran along a very poorly insulated and tight crawl space. In about an hour, the pipe was repaired. He released the air and pressure from the entire system. He examined the basement and the system. He tested and ensured all worked properly. David was kind, knowledgeable, and professional. He showed up in his company vehicle with everything needed to complete the job on site. We found his rate to be extremely reasonable given the repair, the location of the burst-pipe, and the same-day service call. We highly recommend David Plumbing and will be using him moving forward for all our plumbing needs. He is fully licensed and certified.

Connected new water softener and replaced water heater relief valve. Service was on time and done…read morewith a professional manner with quality workmanship. Reasonable priced for the job!

Kyle came out when he was supposed to be going home for the night and got the job done quickly at a…read morevery fair price. I hope he gets your business because he deserves it. I would not call anyone else. Very happy