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    Joyce Cooling & Heating

    4.1 (48 reviews)
    Open 7:00 am - 5:00 pm

    Get pricing & availability

    Response time

    3 hours

    Response rate

    100%

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    Services - Joyce Cooling & Heating

    Bathtub installation

    Bathtub repair

    Circuit breaker installation

    32 More Services

    Circuit breaker repair

    Doorbell installation

    Doorbell repair

    Drain installation

    Drain repair

    Electric installation or replacement

    Electric panel installation

    Electric repair

    Wire installation

    Wire repair

    Faucet installation

    Faucet repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Light fixture installation

    Light fixture repair

    Outdoor lighting installation

    Outlet installation

    Outlet repair

    Plumbing installation or replacement

    Plumbing repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Switch installation

    Switch repair

    Toilet installation

    Toilet repair

    Water pipe installation

    Water pipe repair

    Joyce Cooling & Heating Photos

    Recommended Reviews - Joyce Cooling & Heating

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    Back of furnace showing ease of replacing capacitor shown in lower left section of photo.

    March 6, 202 I had a Joyce technician come out on Sunday to repair our Lennox furnace. The cost to just come out and diagnose the problem was $159. I do not have a problem with that, as it was considered an emergency. As part of the diagnosis, the technician removed a capacitor from the blower motor housing and determined it to be faulty. He was then able to replace it in less than 5 minutes and then waited a few minutes to see that the furnace was working well. The technician was very professional and excellent. The problem is that the company charge for the capacitor was $99, a price I thought to be very high. When I researched the capacitor online with a Lennox parts dealer, I found that the retail price of that capacitor was just $18.99. Joyce charged me more than 5 times the retail price. I spoke to a company manager at Joyce today and was told that the $99 dollars included the replacement part and installation time. If that was the case, then the company charged me $80.01 labor for a job that took less than 5 minutes to complete. Imagine, a part costs $18.99 but the installation of a few mins cost $80.01 . The total for the whole job would be an equivalent of $960 per hour. Now to me, that labor cost is outrageous. When I asked the manager what their hourly labor charge was, I was told they didn't have one. Their prices are based on the cost of a part and the average industry time to install that part. With that being said, customers would never know if they were being overcharged for a service. As another good example, I asked the technician for the cost of the blower fan motor in the event that it might fail. He looked it up and said that Joyce would charge $617 for the motor and installation. Online, I found that the retail price of the motor was $315.10 If a diagnosis determined a faulty motor, I don't think its replacement would take more than 1 hour, since I saw that the whole motor blower assembly slides out easily after removing 2 screws. If that is the case, then I would be paying $302 an hour for the labor to replace the motor, and that's if it really took a whole hour to complete the job. This too, would be outrageous. It is apparent to me that pricing a part and installation together in a bundle is an excellent way to make a huge profit. How are we as consumers not to feel overcharged or taken advantage of by a service contractor when separate information concerning both the labor times and parts are not provided in an invoice. Al & Vivienne P.

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    2 months ago

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    5 years ago

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    Montana D.

    Thank you so much Jay!! This review made our day :)

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    3 years ago

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    Montana D.

    Thank you so much Andrew!!

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    Montana D.

    Thank you Stella!! I'm glad we were able to help you out :)

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    Montana D.

    Thank you so much Scott!

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    Page 1 of 2

    Ask the Community - Joyce Cooling & Heating

    Review Highlights - Joyce Cooling & Heating

    Josh S came over to the house today and did an inspection of the heating system that Joyce installed two years ago.

    Mentioned in 7 reviews

    Read more highlights

    All Drain Services - We are ready for all of your high-pressure water jetting needs!

    All Drain Services

    (60 reviews)

    We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

    Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

    Joyce Cooling & Heating - hvac - Updated May 2026

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