We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

The $89 initial "diagnosis and estimate" fee seems unavoidable, as scheduling is handled by a…read morechatbot that repeatedly provides the same generic, pre-recorded responses regardless of how much information you share. The two technicians who came to my house were young, knowledgeable, and very friendly. Unfortunately, the quotes were rather salty: $1,100 for a combustion analysis (diagnostic testing, not repairs) and $950 for an annual furnace tune-up and cleaning. I really appreciated the technicians' professionalism, but the proposed prices seem highly excessive for the services described. I'll be seeking a second opinion.

we needed a shower valve replacement. Called Potvin plumbing and heating and Jeff Potvin was…read moreawsome to work with , he had one of his technicians (Shawn) come out and fixed our issue. They couldn't be any nicer , super knowledgeable, great to deal with. Just a great company. Thank you Jeff and Shawn

this plumbing service was truly amazing called and within 30 minutes they were at my door! they…read moretook 5 minutes to fix my toile! thank you guys so much for a quick and excellent job! I will be recommending you to everybody I know! and on top of their amazing service and how quick they were. They were extremely polite and very personable, which is very hard to find in a plumber!

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Great workers and owner was here also to To get me a new…read morewater heater . Would recommend them to anybody

Joe is very knowledgeable about all things plumbing. We have hired him to move a gas lines,…read moreradiators, and hose lines. He has fixed the boiler, faucet leaks, updated bathroom plumbing, and will be replacing a boiler in the next week. We have hired him countless times over the years and will not go with anyone else. He is reliable, affordable and trustworthy. Joe is just a great guy with many years of experience behind him and is a locally owned business.

Installed a dishwasher for me. Brian was great! Removed and installed the dishwasher in under 1…read morehour! While at my house Brian checked my hot water heater to make sure it was OK. Gave me some advice on what to look for when the water heater begins to fail and then call them for a replacement. I appreciated that! Reasonable rates, honest, dependable, on-time.

Paul Martin is the best! He's a man of integrity and does great work. Whenever I have any…read morequestions plumbing related I call him. He's always been my go-to plumber and he's gone out of his way to help my family last minute when they needed a plumber ASAP. He will always stands behind his work and he's extremely trustworthy. Paul is fair and transparent when it comes to cost and is always out to help those in need. I highly recommend Paul E Martin Plumbing!

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

I had this company install a full ducted system the employees were very informative and did great…read morequality work 100% will use them in the future ac is working great.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

Much can be said about demeanor. Exactly one year ago…read moretoday, on Valentines day, the water pipes leading to our second floor condo unit burst and sent a deluge gushing into our kitchen and worse, through the floor and down into the first floor unit below us. -11° degrees with a 30° below wind chill tends to engage such a burden on older households. Dana Ursillo of Ursillo plumbing was quick to respond and remediate the rupture with a series of PEX tubing. The damage had been done but the need to get water back online was practically immediate thanks to Ursillo. That particular day, from what I am to understand, created havoc on many, many houses in the region. Because of this, naturally insurance companies were inundated with claims and therefore dragged their feet in accommodating their clients. When it all settled, Ursillo and his team demonstrated their professionalism and unique care in the long-awaited repair job to our outer wall, lower cabinets and drainage. He provided a perfectly fair quote and remained right on target with costs. New insulation and drywall facing the north has provided an extra level of comfort in knowing that it's not likely to ever happen again. He used the latest in code approach and provided the best materials. There will no longer be a need to consider a plumbing contractor in the event of future needs. Ursillo Plumbing wins all bids. Getting back to demeanor - Dana Ursillo is a calm and amicable journeymen who has an uncanny ability to detail what might be best for the circumstances surrounding the problem. He walked me through his plan and rationalized his thought process and did so with confidence. When the insurance coverage was finally provided, Dana was right on top of scheduling the work. He and his coworker took extra care in partitioning off the area with zip-walls and finished the work in the time he presented. If you've got the need for quality plumbing in the Merrimack Valley and surrounding areas, Ursillo is the way to go.

Heat went out this morning they were there extremely fast. Having two young kids and it being…read morereally cold out this was greatly appreciated. Excellent work and service. Would highly recommend.