Had and emergency! Furnace was not going on The on call…read moreservice person called back and told me they were Not taking on new customers! I had used them in the past

I live in Milford NH and had my furnace fail last week. They took the time to explain the issue to…read moremy wife in detail and go over options. We decided to replace it. They again walked through everything with us and offered reasonable options. The installers were also very professional and knowledgeable. I will use them in the future and will be recommending them to my friends in the area.

I needed a new furnace and when Bryan came to give a quote, he was prompt, courteous, and…read morepatiently answered all my questions. He was also great about encouraging me to do some research so I'd know better what I was getting. The price was excellent, and the work was done cleanly and efficiently. He then took time to show me everything and explain what he'd done. I was dreading this whole ordeal, and it was so easy - and the outcome was excellent. Highly recommend!!!!!!

During the 2023 polar vortex, at 1AM of course, our plumbing pipe burst sending water along the…read morewalls down 2 flights. Luckily we were home and cut the main water off but needed a plumber first thing in the morning on a Sunday. We were striking out. No calls back. Voicemails upon voicemails to several companies and local plumbers. We were fairly new to the home and area and did not establish any plumbing service with anyone. Some companies were only responding to established customers first. We found several people on social media (FB) had recommended David's Plumbing on local community pages. We gave it a try. He picked up but you can tell he was moving from job site to job site. He squeezed in a visit to our home that same day in the early afternoon. The pipe ran along a very poorly insulated and tight crawl space. In about an hour, the pipe was repaired. He released the air and pressure from the entire system. He examined the basement and the system. He tested and ensured all worked properly. David was kind, knowledgeable, and professional. He showed up in his company vehicle with everything needed to complete the job on site. We found his rate to be extremely reasonable given the repair, the location of the burst-pipe, and the same-day service call. We highly recommend David Plumbing and will be using him moving forward for all our plumbing needs. He is fully licensed and certified.

We were a long time customer of Demelo Plumbing, Heating & Air Conditioning. Over the years we have…read moreused them for drainage issues, plumbing repair and hot water heater maintenance and until recently delivered a reasonable service. On our request, Demelo came to our house on June 7 to clear a clogged kitchen drain. The technician worked on it and declared the problem fixed. We were charged $230. About a week later the drain was clogged again. On June 17 Demelo returned to clear the same clogged drain. A different technician "fixed it" and charged us another $370. In a weak moment I paid. So after paying $600 and one more week, the drain was clogged again for the 3rd time. On June 28, we called Ari's ProDrain Cleaning to clear the same clogged drain that none of the Demelo technicians were able clear. Ari charged us $250 and gave a 30 day warranty. The drain is working well now. I contacted Demelo several times to complain and I requested a $300 refund (should be all $600). After several calls the Demelo business person told me that the owner can only authorize a $60 credit on THE NEXT SERVICE. Demelo does not provide a warranty on their work even though their website states under plumbing services: "Demelo Plumbing, Heating & Air Conditioning is there to fix those problems, making sure your day-to-day routines, whether at work or home, continue unabated. Need an installation or repair? Call us. We'll have one of our team members out to appraise the situation and get you up and running, leaving you with the confidence of knowing the job was done properly." In other words empty words. The charge time and materials whether they fix the problem or not. Clearly a company to avoid.

this this the best company!! nicest people always there wen I call and come when needed. thank you…read moreKathy and Adian!! highly recommend

Always fast, efficient, competitively priced and quality work..!! I will use Riverside any time I…read moreneed plumbing or furnace repairs.

Had these guys come out to clean my boiler, after the previous guy lost his business to covid. They…read morecome out cleaned it, pointed out items that need replacing and told me to call the shop for ordering and pricing. He double charged me and fixed nothing. Called the shop today and the receptionist said we had to order the parts and let them know when it needed to be installed. Didn't give us a list of these parts or numbers to order it. I won't be using them again. I don't care if times are tough. I don't get to use that excuse when you come to my intensive care unit. Find a company with some customer service. We also waited months for our cleaning / called back in October when our furnace wouldn't start with no return call.

I had a gas leak coming into the house. Jeremy was here in 10 minutes (before the Eversource Gas…read morerep had left.) He immeditely diagnosed the problem (not a joint, but a corroded pipe coming into the house) and fixed it. I can't say enough about the speed, efficiency, and professionalism of Jeremy. The "& Son" on the truck should be much larger!

I lease a water heater and it went on friday. The leasing company sent the service request to…read moreGiard. I got a call saturday afternoon they would come Monday, When I pushed to have it sooner, with lots of tone, he told me IT WAS THE WEEKEND. He then said they couldn't get my type of water heater. So no hot water, all weekend. They came today (Monday), after he installed it he asked me to sign. I said, the water is not hot yet, so how do I know it works before I sign. (Don't people want to know things work before they sign?) His response was "you will sign or I will make SURE it doesn't work." Reluctantly, I signed. Also, they drained the old one. There was already water there from the leaking but they left it much worse than it was. I would think a plumbing company would shop vac their mess up? Not a great experience. Seems others have had a good experience given their comments.

We had a sewer pump cease and were unable to use our plumbing. Derek gave me a quick quote, got the…read moreparts and had the repair completed in under 24 hours for less than the original quote. Great service!!!

Water pressure was low and they came to resolve the issue right before my wife decided to threaten…read moreme with a divorce if it's not fixed.

I had an issue with our sediment filter. Located hanging from the ceiling. Difficult for me to…read moreclimb a ladder and get it opened to change the cartridge. John came and got it moved down to 5 feet above the ground. Took less than an hour with all the proper shutoffs. Extremely reasonable price also. Highly recommend them!!

We had a small issue John Came to the store and helped us out. He was very knowledgeable and…read moreunderstanding. As we explained the issue, he right away knew what the problem was and resolved it quickly and in timely manner. I would highly recommend if you needed any plumbing work done call Mainline. They were the best value for the money we spent and was worth having them to help us out.

I was referred to Vaughn Plumbing & HVAC by a contractor friend. Mike and his team: Angelo and Sam…read moreare responsive, respectful, punctual and often early (what??!!) and they clean up after the job has been completed. They take the time to carefully explain the issue and process to resolve in an easy to understand way. I've used Vaughn Plumbing & HVAC multiple times for separate issues in my home. I highly recommend them to you and yours.

I reached out to Mike this morning for an urgent shower leak. They were here hours later, fixed it…read morequickly, and most importantly - only fixed what was needed. It was a minor, inexpensive leak and they were so honest about it! I appreciate working with a Mike because I trust him, and he is always quick to respond and help.