I contacted R.H. Young after a heat pump in which they had installed a new motor and serviced…read morenearly a year ago stopped heating. The motor replacement had been done on their recommendation, as my 14-year-old heat pump was beginning to get loud. I was told that after the repairs I could then get many more years of service out of the heat pump, and paid $1840 for the work. They sent out a service technician to check why it wasn't heating. He determined the freon had leaked out and I'd have to schedule any additional repairs with the office. He also said that he would never have repaired a 14-year-old heat pump and would just have recommended replacing it. There was an $220 service charge for his work. When I called the office they said it could take an additional $1000 to track down the source of the leak, (I had never had a leak previous to their work on the heat pump) and provide new freon. I asked to speak to the manager to see if there was a better solution than paying another $1000, when I had already paid them over $2000 for a repair I had gotten very little value for. The manager called when I was out, but said he would call again in the next two days. I called back at his number and got an answering service where I left a message. I never received another call back from him. Apparently RH Young's customer service ends when the customer's check clears. I went ahead and installed a new heat pump, but not through RH Young.

I wish I didn't have to be this guy dropping this review, but with what I just experienced, I have…read moreto let everyone know. Context ******** Paul had helped fix our furnace in the past, this year, it was cold and I gave them a call. Call went to voicemail, tldr, a lady called back and was just rude, saying Paul couldn't understand what I was talking about in my voicenote. This is when I should have realized it was going to be a disaster, she asked for my information and said they couldn't find my account. Cut to the point, she tried booking an appointment but didn't have any immediate available times, and said they charge $159 just to diagnose and book the appointment, I tried being reasonable/negotiable and said the price was a little too steep for me (esp seeing how they didn't have any available times immediately and that I had to wait for 2 days). The minute I said "steep", the lady got mad and hung up the call, here's the kicker - she accidentally didn't drop the call fully and I overheard her saying I'm so annoying and complaining about steep fees and I should go somewhere else, and the most shocking part was when she said "they" are now becoming the minority (talking to someone in the background). Wow just wow. I'll let you make out your interpretation of that. I'm trying to make light of the situation - While she basked in her rudeness, I kept the line open and got to hear some terrible humming to Michael Jackson - The way you make me feel. Ultimately, I never expected that statement from you guys. I can confirm you've lost my business, thanks for not having availability because if I knew that's the kind of people you are, I wouldn't want you in my house anyway. Great job!!

100% recommend. Called the day before a heat wave when our…read moreolder Bryant AC stopped working. John came out same morning. (I know that was lucky - YMMV). Fortunately we only needed a capacitor but he also did a quick inspection and replaced the stem to preserve our refrigerant. Point is- he kept our older until running without any hoopla. Super customer service. Fairly priced. Clearly experienced and I'm happy to say now we've found Conway - "we got a guy" when our AC needs work or replacement.

We've had Conway come out twice in the past six months, once to fix our AC and once for our heat…read more Communication was quick and easy, I called the number on their site and had a call and text from John same day (a Sunday). We arranged for Jay to come by the following day, not only was he there on time but he resolved the issue quickly and for a fair price. Today our heat went out and I texted John at 8am about sending someone over. Got an immediate reply and two hours later, Jay was here to fix the heat. Again a prompt job for a good price. I cannot recommend Conway enough.

Great company! It has the brightest and hardest working people. They are great problem solvers and…read morecan troubleshoot any problems you might have.

Steve went above and beyond helping me with my issue. He took the time explaining the issue as well…read moreas what caused it and what to look out for in the future. As a first time homeowner this extra time, answering all questions showed me what truly top notch service AMT HVAC provides! I will be using him again for all my HVAC maintenance needs. Thank you!

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Have utilized New Age for AC maintenance on regular basis- great response always. Bill and staff…read moreare diligent, on time and reasonable! Don't hesitate to call New Age they are consistent and really knowledgeable . Great service!

New Age was highly recommended to me and I am so glad that I contacted them. Bill and his son are…read moreknowledgeable, professional and extremely honest, their pricing was more than fare. I will use them for all of my HVAC needs going forward and would highly recommend them to my family and friends.

Do not use Chambers. We reached out to Chambers last winter initially to service our system that…read morewas making a weird noise. They only text, not call. This made communicating with them extremely difficult the entire time. The morning they were supposed to arrive at 9 am so I took the day off from work. They didn't show up until several hours later with no communication regarding that. The man who serviced our heater had never seen our type of system before. He tinkered with it for a couple hours and finally "fixed" it. A few days later we were without heat. We called them several times, leaving them a message, but they did not get back to us. We were about to hire someone else to come, but the next morning they finally said they would come take a look, free of charge. The man came back and ended up replacing a part. We got an invoice in the mail for that part despite the free of charge promise. Shortly after that our heater broke again so we ended up calling a different company. After their last visit and the previous invoice for the part, we received ANOTHER invoice in the mail for a much larger charge than the previous. We reached out to Chambers several times trying to figure out what that invoice was for, as their last visit was free of charge. To this day we have not heard back from them even after writing them a letter to remind them of what happened. They continue to send us delinquent payment invoices and will not respond to us when we reach out to them.

Quick, helpful, and reasonably priced. They helped me out big-time with no heat during a very cold…read moreweek. Will be calling them again for future needs.

They denied service unless I signed a contract with them, no one time delivers, so if your a home…read morewith 3 daughters and have no hot water, they say "nope u need to sign a contract so we know you will use us again". This should be illegal!!!! Hey cubby how bad is your service that your service that you have to give costumers an ultimatum just for a delivery.. fn joke

I was in desperate need of a new heating system as mine died during the big snowstorm and frigid…read morecold. To make matters worse, my 94 year old mother was discharged from the hospital, after heart surgery, on the same day. They attempted to get the heat running and they did a great job. Two days later, they showed up with a new system and it took most of the day to install. Not wanting to leave my mother without heat during the frigid temps, they stopped and purchased 3 electric heaters for us to use. I highly recommend CUBBY.

They installed an entire system- Condenser, vents, air handlers in our condo in Boston, but now…read morerefuse to service. Have decided that they no longer want to drive that far. They will take your money , but will not support their work or equipment, if they feel that its inconvenient for them. Terrible Customer service

Needed a quote for a new AC. Betty-Jo came out and looked in the attic and recommended a heat…read morepump. Then after waiting a few weeks for a quote she called and said their Project Manager would not work in my attic, and we needed to create a utility room in a bedroom, which was ridiculous. Three other companies laughed at this, and one got my heat pump set up with ease. There was nothing wrong with my attic for your competitors, and my heat pump is running without issue. Thanks for nothing.