Do not use Chambers. We reached out to Chambers last winter initially to service our system that was making a weird noise. They only text, not call. This made communicating with them extremely difficult the entire time. The morning they were supposed to arrive at 9 am so I took the day off from work. They didn't show up until several hours later with no communication regarding that. The man who serviced our heater had never seen our type of system before. He tinkered with it for a couple hours and finally "fixed" it. A few days later we were without heat. We called them several times, leaving them a message, but they did not get back to us. We were about to hire someone else to come, but the next morning they finally said they would come take a look, free of charge. The man came back and ended up replacing a part. We got an invoice in the mail for that part despite the free of charge promise. Shortly after that our heater broke again so we ended up calling a different company. After their last visit and the previous invoice for the part, we received ANOTHER invoice in the mail for a much larger charge than the previous. We reached out to Chambers several times trying to figure out what that invoice was for, as their last visit was free of charge. To this day we have not heard back from them even after writing them a letter to remind them of what happened. They continue to send us delinquent payment invoices and will not respond to us when we reach out to them. read more

Quick, helpful, and reasonably priced. They helped me out big-time with no heat during a very cold week. Will be calling them again for future needs. read more

These guys are great! They've serviced my HVAC system and installed a new hot water heater for me in the past. They do a superb job, are fair and are super nice guys. I highly recommend them! read more

Clearly, they do not want any business. We were one of those people who suffered a nasty burst pipe over Valentines Day weekend when the temperature took an awful dip. It ruined our couch, rug and floor in our den. Our cast iron baseboard heating was shot.. We finally got Chambers to come out when so many others were not available. A big gold star for that. He was very nice in telling us what needed to be done and in re-piping our system so that we could get heat in the rest of my condo. They took lots of photos and measurements for the repair work that would be needed for that room - we would need new baseboard heating to replace old cast iron baseboard registers. Whatever. They never followed up. So, I called them back and made an appt. for them to come back out and really take another good look to get me an estimate for my insurance company. AND ...They never showed. I called and got a return call two days later. They said they called another number and didn't get an answer so they didn't come out. When I talked to them - for quite a while- they agreed to review the photos and measurements to get us an estimate for the repair. I was reassured. AND ... They never did get back to us. In fact, I never heard anything at all and we still have a check sitting here for the initial work! I guess they are doing so well, they don't need the work/money. Must be a nice position to be in. I'll drop the check in the mail for the initial visit, cuz I'm nice like that. Meanwhile, I trying to get the job done by somebody else. Go elsewhere. UPDATE: Guess they need the cash after all. We never heard from them but they did call my neighbor in the condo looking for the $$$. The check was still sitting on my hall table; I guess my mailing skills are up there with their customer service skills. read more

I have split units in my townhome that were not functioning right. Chambers was super responsive, came out the same afternoon I called and had it fixed by the next morning. We had another company in before Chambers and they said they were unable to fix it. Chambers never gave up and fixed it for a reasonable price. Thank you so much! We are staying cool! read more

A bit disappointed in Chambers. They were great in the beginning. My appointment got scheduled quickly. Kevin arrived on time and was super polite and nice. He seemed very knowledgeable and quickly diagnosed and fixed a few minor issues with our central AC. Sadly, the system was still not funtioning properly. Unfortunately, that is where the praise for Chambers ends. They were unable to figure out what was wrong. He "tried" to put freon in the system but said it didn't take any. After he couldn't get any freon in, it was time for him to leave. He told I would hear back after he talked to his brother to figure out next steps, but I never heard back. I gave them a week to call me with some options for a fix. When I never heard from them I called another company who put 6lbs of freon into the system and got the low pressure switch from activating. I was hoping Chambers was going to be our new AC contractors, but I guess our job wasn't worth their time. read more

We needed to replace our heating system in our Condominium building this year and contacted Chambers Heating & A Service. We were nervous at the beginning because it was a very expensive job and we did not have any previous experience in this business. Stephen, the owner, came 3-4 times to meet with our trustees and explained all details, answered our multiple questions. The guys did a wonderful job. You can see the photos of the system they installed on their website. Kevin was the best. He was at the site every day. He is very friendly and very knowledgeable, loves what he does.. He still comes to check on the system periodically. The guys were so professional we did not even notice the transition from old to a new system. I would highly recommend this company. They are very responsible, the best workers you can trust. read more

We hired this company to repair our faulty central air. We found them to be very responsive and Kevin diagnosed a difficult to solve problem. He went above and beyond to help us, including texting us on the weekend to see how it was doing and showing up multiple times at our house when various problems were discovered. In addition, we found him to be very personable and friendly. We are very happy with the service we have received. read more

I called them in the morning to look at my AC unit in my ceiling and they came early afternoon and fixed the problem. Great service and I can highly recommend them. read more

I am very satisfied with recent service from Chambers Heating. My next door neighbor uses their services so I thought I'd give them a try when my a/c began to cut off intermittently. Kevin Chambers returned my initial call the same day, we texted back and forth about my a/c problem and he said he would try to get to my house the next day, although couldn't guarantee it because of existing customer appts. On the following day he kept in touch with me and by early afternoon committed to coming to my house that day, which he did. Because Kevin had done some preliminary diagnosis the day before via text with me he brought parts he might likely need to fix my unit. He was in and out in about an hour during which time he installed a new thermostat, visually inspected my entire system, and gave me several tips to keep it running efficiently. The invoice for parts and labor was very reasonable and I was happy to pay it. My system continues to run beautifully. What a pleasure to work with such a customer focused company as Chambers. I found them very responsive, reliable, clear communicators, solid technical knowledge, and friendly. read more

I made an appointment with these guys at least 3 weeks in advance of the date I wanted, which they confirmed. Day of the appointment comes, I have to stay home from work because it's a 9am appointment, which would have been fine if they actually came. 9:40 comes, they're still not there. No phone call, no nothing. I call them, they basically say they're busy and not coming. If they knew they would not be able to make the appointment time, I would have appreciated a call saying so. I understand and appreciate that HVAC jobs can be very long and complex and calling a customer in the middle of a job takes time, but that doesn't excuse a company from not at least letting customers know if they can't honor an appointment time. They're running a business after all. Their website looks good and it looks like they do good work, and I'm sure they do, so I was actually excited for them to come give me an estimate. However, I'm not doing business with a company that will not honor appointments with no notice. Needless to say I canceled the appointment and will never contact this company for business again. read more

I live in Lawrence and was effected by the Columbia Gas disaster. No one in South Lawrence and Parts of North Andover had gas. I was fortunate to have all my appliances electric except for my furnace. This happened September 13,2018. We were told that everyone who had appliances that were attached with gas needed to be replaced. Columbia Gas said this should be a week to two week project (that turned into 3 months) I called Stephen Chambers on a very early Saturday morning. I found him on yelp and he had excellent reviews. He contacted me right away and came the same day to see the damage. Now I was very lucky that day that he even came considering how many people were in my same situation. Once he came just talking with him I knew he was very good at what he did. He took his notes and measurements and emailed me his estimate promptly. We hired him the same day. He had to order my furnace which took about a week. Not bad. Our old furnace was only 3 years old and never really kept the house warm. I explained that to Steve and he said that our duct work had pinches in it and that we were not getting the full effect of heat. Any way. He fixed my duct work and installed the furnace and went above and beyond with a few extras. He fixed my gas pipe which I guess was zig zagging and made it less of an eye sore at no extra charge and he also installed a safety feature for security in case of fire. I couldn't be more happier with Stephen chambers Hvac. He answered all my questions, returned all my calls and text immediately and did everything and more that he said he would. Today, we have heat and you can definitely feel the difference. I will be using Stephen Chambers from now on and referring him to all my friends and family. A very honest guy. read more

Great Guys! Called in the morning and they said they would be there by 1pm. Arrived ON TIME and fixed the issues right away! I would recommend using them in your home any time!!! read more

I need to have our 61 year old oil tank replaced. Stephen Chambers came out looked at the system, even underneath, which others didn't do, gave me an estimate way lower than the other companies. We scheduled the day and time, and he was on-time, professional and very courteous. I would recommend them highly. read more

Knowledgeable about heating and cooling, extremely friendly, prompt, and professional. They did a great job fixing my AC and made sure to follow up with me to ensure it was still working well. More over, they are appropriately priced! read more

I've used them several times - always extremely responsive, come by the same day, are super helpful and reasonably priced! Great company, their staff is very friendly. I highly recommend Chambers. read more

We were very happy with the responsiveness and information we received upon our first meeting. Stephen was very honest and knowledgeable, and we were very pleased with the install of the new HVAC system in the condo. I would highly recommend Chambers heating and AC services. read more

I scheduled a service call for Friday. But my gas furnace went down on a Monday night. So I called on Tuesday and they fit me into their busy schedule. They came Tuesday afternoon. Explained everything to me. They fixed my furnace temporarily and ordered a part. So we have heat again! I would recommend this company to anyone in Wakefield town area. They will send me a bill for 1 hours work and for the part. Very fair company in my opinion. read more

The Guys did a great job replacing my central A/C system in my home. I needed my very old central A/C system replaced, they did an excellent job removing the old system and installing a new high efficiency system in my home in West Peabody. They were very friendly, very knowledgeable, paid a lot of attention to details, got the job done fast and for a very reasonable price. I would highly recommend Chambers Heating and A/C service. read more