I had a small crack in my screen. Brought it to Tech one. There was a problem getting screen…read morehowever after a month and half it was fixed... then it wouldn't power on when I received it back Brought it in. They fixed the problem and tada... my laptop is up and running. They gave me a big discount on labor as It took so long to get a screen ... I will say communication with customer is key.... I had to call several times or email to get a response about my laptop but they did the job! I definitely recommend them

Terrible. I brought a computer with a virus to Tech 1. They "fixed" it. It booted up once at…read morehome and died. They told me it was Facebook and that using Facebook installs something called "Frogware" on your computer. I brought it back and insisted they fix it again. They did, but it didn't work. Called back - they wanted another $50 to look at it. I gave up and went to Suzor. Problem fixed.

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

We called Brian and made an appointment to bring in my old desktop. I explained what I saw…read morehappening with the power button not always working, the machine sounding like a jet engine, and shutting down randomly. Also, ran so slow, I could go and do something (such as washing dishes) and come back before it would be up and running. Brian gave me some possible scenarios including a mother board. Fortunately for me, he found the broken fan that would stop and start, and other fans tried to accommodate for the issue and heat buildup. Brian called me, told me timeline and pricing and got the go ahead from me. Was able to pick up the next day with additional tips to make it run better. Before I had tried many, the machine was much faster, quieter, and no "not responding" messages or shutting down. My brother confirmed how much take down and putting back was required to make the repair. So happy I did. Can have multiple tabs open and do multiple thing at same time without issues and taking up my whole day.

Berto and crew were punctual, professional, and very informative throughout the process. They've…read moreseen everything with computers and can properly diagnose your pc for repair. They also know the market, and can help you build out a new computer for your specific needs and budget. If you want expert help with customer service that'll be upfront and informative with you, I recommend this place over any other I've dealt with.

I called and explained what was needed, I had new parts for a broken laptop and was quoted $140 for…read morethe repair, and it was estimated the repair would take a few days, a week at most. I brought in the computer and parts, the intake was quick and professionally done. So far, so good. I received a call that my laptop was ready for pickup less than a week later. When I arrived, I was told that I didn't have all the parts needed to repair it correctly. The laptop functioned, but the hinges didn't attach correctly and were rubbing against the motherboard. If I kept the laptop open it would be fine, but if I repeatedly opened and closed it, it could break. But isn't that the purpose of a laptop, it's supposed to be portable, it's not a desktop. The technician was under the impression I was in a rush, so there was a little miscommunication, that said, a call only takes a few minutes to let a customer know there is an issue. So I do appreciate that the technician was polite, that the repair labor estimate was correct, and that it was ready within the window provided. However, it doesn't work correctly and since I didn't get a call during the repair process, letting me know additional parts were needed to do the job correctly, I couldn't make an informed decision. It was neither the best of times or the worst of times. Will I return? I'd probably check out another place first.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

Amazingly helpful! My old PC wouldn't fully boot up and I needed my files. With one call, Jake…read morepicked up my desktop, recovered the files, and brought them back to me on an external drive the SAME DAY!! I highly recommend!

Jake was very prompt and knowledgeable. He showed up on time and looked at my project. He ran. Home…read moreto get his laptop and came back hat my network's switch up in working in a hour would highly recommend him and his company very polite and fair priced thanks Jake.