1. The Computer Store

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Cumberland, RI

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The Computer Store

5.0 (6 reviews)
Open • 12:30 pm - 7:00 PM

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5 years ago

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2 years ago

Timely, responsive, knows what they're doing. Was very happy with their response to my laptop problem.

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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Sharp Solutions - Our retro computer meseum

Sharp Solutions

(15 reviews)

When my laptop decided to do its best impression of Sleeping Beauty, I found myself in search of a…read moreprince... I mean... solution to its inability to awaken. Sharp Solutions came highly recommended to me by a friend and I am enthusiastically passing this recommendation on. Each and every one of my interactions with the folks at Sharp Solutions was a pleasant one. Positivity reigned; when I walked in with my self-proclaimed "dead" computer, they were quick to remind me there was still hope. When ultimately my issue turned out to be an unavoidable but expensive one, they were helpful in discussing all the options open to me. Supportive in whatever I chose to do, Sharp Solutions was there until my new computer was stocked with all my old files. More of a lifesaver than they may have realized as my recent wedding photos were amongst the data saved. Their quoted prices and deals for the work rendered were more than fair. Communication was clear, open, and honest. Staff are friendly and responsive. This is certainly a "go-to" location for your electronic repair needs. Drop in! You will not regret it!

I dropped off my computer before Christmas, and Andrew called with an estimate. He told me to pay…read moreright away if I wanted it completed before the holiday, so I did. Unfortunately, after taking payment, he completely stopped responding. I made multiple calls and received no answer. Three weeks later, I went to the store in person only to find a sign on the door stating they wouldn't be back until September. At that point, there had been no communication, no updates, and no way to reach anyone. It has now been four months. I still do not have my computer, no clear explanation of what's going on, and no way to get in touch. My kids have been asking about it, and it's incredibly frustrating to be left in the dark after paying upfront. This has been a very disappointing and stressful experience.

First in Service

First in Service

(6 reviews)

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

The Computer Store - itservices - Updated November 2026

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