moved in yesterday, had a great experience thus far. Clean and secure and very friendly staff.

I've never had a problem with this facility until now. The payment system was changed without notification. I called on the first when due and property management hadn't even been informed of the change by the owners of the company. I tried multiple times over several days to just make a payment. No payment allowed over the phone and the new payment site wasn't working. I waited for a call back that things were remedied. Now on the 15th I get a bill with a late fee. I asked to be put in touch with the business owner, but was told multiple people with the same complaint and nothing could be done. Then informed the online payment option wasn't a guarantee. So how do I pay if no payments over the phone and I cannot access the new system that wasn't working? This truly should be remedied and customers reimbursed that called on the first, that there was a problem. Very unprofessional of the owners! read more

I have used this storage facility several times within the last 5 years and they never disapoint. They have the best prices in Beaumont and Banning area!! The staff is alway very friendly! read more

Needed a storage right away and they were fast, kind and very helpful. Gave me a good price too.

Sharon was great at giving out the necessary information regarding the rental. We were able to view the size of the unit prior to renting. So far everything has gone well. read more

This is the second time I'm renting a unit with them. Sharon and Bud are knowledgeable and personable. Like others have said, it's a clean and well-kept facility - no evidence of rodents or spiders ever, the price is appropriate, and the gate hours make for easy access to your unit, every day, and into most evenings. I highly recommend this location. read more

First this service was AMAZING the customer service is top shelf. The place is clean and secure I was show ed a unit sand the paperwork was quick. I also took advantage of the special this saved me money. Aware self storage is the place to come for all of your storage needs. read more

I had been calling Aware Self Storage all week, asking what size units they had available and prices. I even went in a couple of times to find door locked with no one there to help. I went in again today ready to rent a unit. Door was again locked, then a man inside unlocked door and let me in, he asked me what I needed help with. He was very rude. I told him I was there to rent a unit. I mentioned that I lived in the trailer park across the street from their building. He then got really rude and said that he was not allowed to rent a Storage unit to anyone who lives in the trailer park across the street. Per the owner. I guess the owner had a problem with some who either lived or still lives in trailer park. I don't understand what that has to do with me. So I was discriminated against because of what someone else did. I went to Aware Storage because it is close, just right across the street. I am a female senior citizen with a few aging disabilities and I don't have transportation. I'm in the process of getting my yard cleaned up and need to store a few totes, boxes and miscellaneous items. read more

We been renting from them for 3 years. Our storage had rats spiders and it was dirty. Not only that we got locked in had to stay the night in this place. Will never use them again. They never called to check if we are ok. They didn't answer the emergency number either. read more

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Do be aware of these people! The service is horrible! I just mentioned to the lady at the desk I drove a 100 miles to find the gate was closed at 5pm and usually open until 7:45. She didn't even (apologize) and said I quote "were not sending 1000 text out"! She also said no one else complained. I never seen such unprofessionalism that I'm paying for. How much would it cost to bother to inform your customers of such a inconvenience. Good luck! read more

I recently used the services of Aware Self Storage in Banning. Upon my first call, I spoke to "Bud" over the phone to check availability. Bud was very professional and nice over the phone. I wasn't sure of the storage shed size and Bud told me that I could look at the units when I arrived which took some pressure off me as far as making a decision over the phone. Upon arrival, Bud kept his promise and allowed me the "eyeball" the units which really helped me. I eventually picked a unit with no pressure from Bud but he did help me. Bud proceeded to sign me up and held a great conversation with me during the process. Sharon also assisted and she was nice and easy going. Whoever owns this facility needs to recognize that they have two employees who take pride in their jobs and have very positive attitudes that make customers feel welcome! Kudos to Bud and Sharon... keep being you!! Thank you for being positive people! (Review from Frank Aguirre since my dad doesn't have yelp) read more

EXCELLENT CUSTOMER SERVICE!! Sharon and Bud are wonderful. They are very informative, super friendly, and accommodating. The facilities are very clean and well kept as well. I highly recommend this storage facility. Thank you Sharon & Bud. read more

I want to start out by saying Sharon is amazing!!! She is always polite, professional, and understanding!! She always has a positive attitude and the sweetest heart!! Folks, if you're going to store your belongings anywhere it should here at this specific location!!! I promise they will be well taken care of and watched carefully!! Thank you again, Sharon for being nothing less than an amazing sweet heart!!! read more

Golf bag, tvs, and couch mysteriously splattered with mud and water, I tell the people that work there and they say nothing they can do about it. If that's the case I would just store my stuff outside. I was recommended this place by various people, in my storage experience it's the worst place I've used. Stay away! read more

Aware Self Storage - Bag in "storage" - Self Storage Near Me - Banning, California

The couple that run this facility are by far the sweetest and most professional people I have ever met. I have dealt with other storage facilities before and this is the best place to ever do business with. They made the whole experience so nice. Sharon and her husband are so funny and sweet, there are not enough words to describe how awesome they are. The prices are very fair and to rent from them is such an easy and quick process. Facility is very well maintained, super clean, great security, a great place that will give you peace of mind knowing your belongings are well taken care of. I will always do business with them. HIGHLY RECOMMEND read more

I have used a few differant Self Storage places before. I have to say that Aware Self Storage in Banning has been the best. Cutomer Service has been great. Always Nice and friendly. The grounds are well kept and Security of the Complex is great. Five Stars from me. Thanks read more

The staff is both friendly and very helpful. The prices are reasonable, the facility is very secure and it has to be the cleanest self storage facility west of the Mississippi. This self storage is the best. 10/10 read more

Awesome customer service. Sharon is great. Friendly and very helpful in helping me chose the right size storage unit. Can't beat the price too!! Glad to be doing business with Aware. read more

This review is for Joseph who is an exemplary example of professionalism and heart. Engaging and courteous on the phone, you can hear the smile in his voice. In person, he goes beyond measure to see that your needs are met, and when I left, I left feeling more secure and lifted up. As I saw him working with other tenants, his demeanor remained the same. He is a face that represents this company and he does it well. I hope upper management sees and acknowledges that great employees don't just happen. Greatness comes from within. read more

Great experience during a tough move. Will let my neighbors know if they need storage go here.