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    Big Tex Trailer World

    3.3 (73 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Big Tex Trailer World

    Trailer rental

    Trailer repair

    Big Tex Trailer World Photos

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    This is my 2026 14GN  trailer.

    My experience was great. My sales representative was Francisco Angelito. He was very patient with me with the certain needs that I was asking for, he would return phone calls and emails within 24 hours. I required personal details for my flatbed gooseneck trailer. when it came down to the day of purchasing the trailer, I drove up to their lot even though it was 130 miles away and I have a big Tex trailer yard in my city, they lacked common courtesy. Francisco and the team at big Tex trailer world in Beaumont were extremely helpful in hooking up my trailer and getting me on the road in a professional manner. I would recommend this company to everyone.

    Crushed wires from the Mega Ramp.
    Judy J.

    Since buying my 20' trailer from this company one year ago, I have had nothing but problems. First, the wiring was not properly secured and the Mega Ramp destroyed it. Needed to get the entire wiring harness replaced. Second, the pin came out holding the ramps up, allowing the support bar to drag on the ground, ruining it. Multiple - and I mean multiple - calls to the Service Department went unanswered and my messages went without response. My trailer is still under warranty, but the lack of responsiveness leaves me cold. I will NEVER buy from them again, and neither should you.

    Brandon C.

    This place was very good. I called looking for a trailer and Hailey helped me and reserved the one I was looking for. I drove 60 miles to the dealer and was in and out quick. It's nice to see a business where the employees get along so well. Brandon was great also. I got a 14' trailer for my Polaris Razor. I will definitely be back when I need another trailer.

    Handle rubbing on the frame. Causing it to be extremely tough to raise and lower the Jack's.

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    3 years ago

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    2 years ago

    Great place and great people. This is the 2nd trailer we purchase from them. Great prices for good quality.

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    11 years ago

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    Page 1 of 2

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    Review Highlights - Big Tex Trailer World

    I called looking for a trailer and Hailey helped me and reserved the one I was looking for.

    Mentioned in 7 reviews

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    Utility Trailer Direct

    Utility Trailer Direct

    (5 reviews)

    Absolutely worst experience ever.......I went into this place over a month and a half ago to…read morepurchase a new dump trailer I researched online and found they are a local to me dealer..... upon arrival it started off bad the salesman tried selling me a red dump trailer "quoting" the trailer we were looking at was orange......... I'm glad I'm not color blind it was burnt red we were looking at he was trying to pass off as orange ........after agreeing to a price and special ordering the trailer I wanted and paying cash I had to wait a few weeks to get my orange heavy duty dump trailer and that's perfectly acceptable when you get a quality product but....that's when things went even more wrong besides having the lying salesman from the beginning.... which I should've taking that as a note to step away once my trailer came in........doing a visual inspection it was all bad the hydraulic dump did not work the bulldog coupling did not work the doors did not open worth a dang. After all these issues the dealership knows and agrees to fix them they order the parts for me I take my trailer back a week later after the parts come in they have to send my trailer out to get the part welded on because they are not an actual repair facility......when they sent my trailer out to get the part welded on they grabbed and installed the wrong trailer hitch coupling they install the wrong size and non- heavy duty one on a heavy duty trailer so after waiting another week or so for the manufacture to send the proper one out and to get that cluster F fixed I need to get some touch up paint and I also need to get the actual dump trailer fixed since there was a wiring problem and it was not working I took the trailer twice to the dump and both times it did not work I end up having to install a new grounding strap on the trailer myself to make proper contact for the pump to work it's just bad quality control not the dealers fault BUT THE WAY THE DEALER HANDLED THE SITUATION IS.....AND SHAME ON THEM. Yes it was a bad experience from the dealership and it was bad experience from the salesman every which way was a bad experience from this place I spent close to $10,000 cash which they were happy to take but good luck trying to get any customer service any follow-through any communication or any customer service they completely lack I will never buy a piece of equipment from utility trailers direct again or for banning RV which is their parent company I hope this stops other people from spending their hard-earned money from this place because they are just crooks and they do not stand behind their products or there services be WARNED go somewhere else

    Was making an attempt to find a nice reliable trailer to haul our buggy back and fourth from…read moreCalifornia to Arizona for this upcoming winter. On a trip home from Arizona we saw the utility trailer direct directly off the 60 in Beaumont, and stopped in to shop and price out what they had. We were helped by Owner Zach Smith who helped us buy the perfect car hauler for our family.

    Bob Miller RV - TorkLift Fast Gun Stainless tie down.

    Bob Miller RV

    (21 reviews)

    POOR REPAIRS AND DID NOT FIX THE PROBLEM Heater problems…read moreSuburban NT 12S. last October I took it in and they replaced the parts in the picture shown and cost almost $600.00. They told me it would be cheaper to repair than to replace. A new one is $1,500.00. It only blows cold air. took it back and they said there's another part that needs to be replaced. When I questioned the first repair RICHARD kicked me out of his shop not to come back. Blessing in disguise. They stole money from me. I also showed them a part I needed on the back of the toilet. They said they had to take toilet out and it would take 1-1/2 to repair. It just needed a washer coming from the plumbing. I bought a washer for .35 and spend 10 minutes on the repair. BEWARE OF THEIR UNETHICAL BUSINESS PRACTICES.

    Our after sales support was a very poor experience…read more After one outing, we took the trailer back for repair under warranty which was prearranged with the manufacturer. After a 7 hour drive to get there, they spent 10 minutes looking at the unit and said bring back another time and we will repair. We pleaded with them to leave it there so that we didn't have to make another 14 hour round trip just to drop it off. (Their lot is giant and had acres of space) We were very polite and respectful. The service manager was beyond rude and after we escalated to the manufacturer and had them talk to the service manager, he agreed to let us leave it, but was rude about it. We picked the unit up repaired several months later and they charged us to fill both our twin propane tanks which had been filled when we purchased it and we had only used the two burner stove once. Apparently he felt we had to pay for something. The older owners while they seemed nice, didn't seem to have much of an interest in customer service.

    Big Tex Trailer World - trailerdealers - Updated May 2026

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