This place gets a 1 star for customer service, Zach is a joke of a salesman. The dude is half asleep most the time, just looking for the money not your interests. I sent in my photos to Zach for my warranty work, this guy knows exactly who I am. I called him 1 week later since I hadn't heard back via email or phone call. I can't get through to him so I leave a message with the receptionist. Another week goes by, I finally get ahold of Zach via phone, he didn't seem to give a rats A$$ about me and my warranty issues. He said he emailed my information in, so I waited 2 days then called Diamond C. They had no information about my warranty claim. So now almost 3weeks wasted since Zach is incapable of doing his very simple job. Piss poor business management, won't be buying anymore trailers from this clown. read more