these guys do first class service. They installed a new wiring harness for my hitch and their service guy was very knowledgable and helpful. read more

Rick's Trailer Supply - RV Repair Near Me - San Clemente, California

Been using Ricks Trailer Supply since the beginning of time. From trailer parts for boat, dump bed trailers, wheel bearings, axels, brake lines, hydraulic master cylinders, complete disc or drum brake assembly's, spare wheels + tires, running and tail lights , you name it. Also have had trailers completely re wired, winches installed and trucks wired for electric trailer brakes. Always been very happy with the parts and service, wouldn't change a thing. Not only that but there's really nobody else in the vicinity anyway. read more

Rick's Trailer Supply - Ricks Trailer Supply Showroom (proof) - RV Repair Near Me - San Clemente, California

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Went to Rick's today, 9/19/24, and the sign on the door said permanently closed. Save yourself the trip.

I can't say enough about James and his crew ... they worked on troubleshooting an electrical issue with my rig in their parking lot after hours, finally finding a 30A fuse had blown in a very hidden and unknown-to-me fuse box. Popped a new fuse and and I was on my way. Rick's is my GO TO local repair shop for my RV. Gregory read more

Rick's Trailer Supply - RV Repair Near Me - San Clemente, California

Very professional and kind. Did exactly what they were supposed to do and then explained it all to me.

I needed 2 new tires for an older tent trailer. Brian not only found them for me, the first set came in with an older mfg date, so he sent them back and ordered new ones, all within a day or 2. He kept in contact and got me on my way quickly. Great experience! read more

We go out of our way to bring our RV to Rick's every single time. Always honest and up front. Very fair on prices. There's a reason they're always so busy and hard to get an appointment--they're quality. All the people crying over the mask thing need to get a grip. If you wear your own mask isn't that supposed to "protect" you? I'm relieved and thankful to see a strong American business like Rick's! read more

They used to be great. I recommended them to everybody. But over the last couple years I've had to take my RV back because it wasn't fixed right. You used to work directly with the owner but it seems he has given the responsibility to others. There is a person there named James who has very poor people skills. I find him rude and and not helpful. They used to be so good that I drove over 60 miles one way to get there because I knew that my RV would be fixed right the first time and I would be treated respectfully. I hope we go back to the way they used to be. read more

I've owned many RV's over the last 20 years and one thing every RV owner knows is things will break. When they do; it's good to have a place to go for the repairs. I've been to Ricks Trailer Supply several times. I've had Solar Installed, electrical issues repaired and resealed caulking. Every time, Ricks Trailer Supply does quality work, they are professional and repair the problem in a timely fashion. If you need parts or have a repair you don't want to deal with i highly recommend this business! read more

Rick's Trailer Supply - RV TRUCK CAMPER - RV Repair Near Me - San Clemente, California

James was very knowledgeable and kept me informed every step of the way! The only RV repair shop I will use! read more

Such a great bunch of folks here. I always have a particular liking for family owned businesses. When you first walk in it's a bit deceiving how much there is to this place. The facility itself is large with multiple bays to accommodate a variety of RV needs. I went there to buy a portable braking unit and ended up having them install an electrical brake wiring harness for my Jeep. The job was well done - a nice clean install as they say! Highly recommended for sure! read more

Was in a pinch and time crunch Saturday. I needed help sorting out why my U-Haul tow cable wasn't getting any juice from my connector. John at U-Haul sent me here and said if it isn't factor wiring problem these guys are magicians and will sort it all out. They were right! James was working. He found the fuse that was burnt and one I had unplugged by mistake. I was in and out fast... reasonable price too. Thanks so much for the help! Sincerely appreciated it. read more

Rick's went above and beyond in helping get my furnace operable, working me in when I didn't even have an appointment. We don't live locally and were camping in 42 degree overnight weather. What a godsend Rick's crew turned out to be. HIGHLY RECOMMEND! read more

Don't even have to go here to know they will not get my business. The Yelp reviews say it all. No Mask....No Me.

We have always had a great experience with Rick's Trailer Supply. Fair pricing, quality work, what more do you need?

James helped guide me in the right direction to get my commercial box truck fixed and recommended a great job to use. Great customer service! Very friendly. read more

I had an appointment to drop of my pop up trailer for heater / furnace issues. While dropping it off I was greeted and asked to go check out the trailer. We were able to isolate the issue sans any repairs and I was able to take my trailer home without a bill. Most shops would not show this type of customer service. I've found my new shop. Thanks Rick's!! read more

Summary: Courteous, helpful, professional, competent and no mask wearing. Charged $200 to get my bearings repacked and took them about an hour. Good experience. read more

I have been taking my trailers to RTS for many years & I can recommend them without any hesitation. They are honest, priced fairly & stand behind their services & products. Very knowledgeable with years of experience. read more

I write reviews for work, and I don't have the ambition to spend my personal time on them. However, my experience at Rick's Trailer Supply compels me to do just that. I wanted to give this a one-star rating, but usually those ratings come from people angry with a single issue, and are easily discredited and/or lacking foundation. That's the ONLY reason for the second star. On to my experience: When I got there, I immediately liked the location: everything looked well kept, modern, and professional. Open the front door: from the first time I spoke with either Tom or Brian, I never got the feedback of 'how do we best tackle your project', but more of 'how much are you going to generate for the business'. Since the shop was recommended, I went against my gut instinct, and gave them the job to install an LP tank including LP plumbing to a stove and portable heater, and to correct a problem with a previously installed compressed air system. I expected to talk to their mechanic to bounce off ideas, but they are very protective of their service personnel (reasons unknown), and since I am new to the RV world, I thought they simply knew their stuff and my Sprinter was in good hands. After a 2 day delay with no proactive updates (I had to chase them for info, with several phone calls not being returned, to finally find out that a mechanic 'had doctor appointments' and that's why my project got delayed) - 2 days in a row. Let's pretend I believe that story. Job completed: the first thing I noticed was the gas line inside the living compartment. I had marked a spot on the wall where I wanted my 2 quick-connects, and it never crossed my mind that the line would not be installed inside the wall. But the hose came in through the floor and right up the wall to the spot I marked. - A little bit of a ghetto look I had not anticipated. Positive: the LP tank installation and air tank installation are solid. Moving on: Tested the stove the day after picking up my van: one of the quick-connects didn't work. A damaged fitting, with the replacement already next to it in a box, - apparently someone dropped the ball, and nobody had performed a function test. Back to the shop, repaired. More time spent on the freeway... A couple of days later I noticed that my compressed air tank had gone flat. After a few minutes under the van, I found a cracked T-connector. Rather than spending another 3 hours for the round trip to, and waiting time at the shop, I replaced it myself. Since I had a leaking system to begin with, and it was their task to overhaul the installation, this is not acceptable. I still hadn't learned my lesson, and had a few more projects on my to-do list: mainly an inverter, shore power, water heater, outside shower, etc... - I requested an estimate. This is where it gets hilarious: after I suggested that I would supply a couple of my own parts (water heater, inverter), I was told that they would have to charge me an extra $130 each for the installation, because they needed to maintain a certain profit margin with their location in South Orange County. Say what?!? By this logic you'd have to pay extra if you just have a repair that doesn't require any parts. Imagine going to a car wash and you get charged extra because you already have an air freshener... - after that, I gladly spent over 4k in conversion work (labor alone) somewhere else. Comedic footnote: after I suggested that he must have been joking with the $260 add-on (naturally I was already done with Rick's at this point), owner Tom suggested I might be better served elsewhere: - he was right. This could be a potentially good service center, but be prepared to pay top rate mechanic rates and get apprentice workmanship, and be treated as a number, not as a client. read more

Made appt to have dish installed and add 4 6v batteries along with adding a solar panel. They did a few other minor things as well. Brian was easy to talk too, polite and answered all my questions. They kept in constant contact with me while my 5th wheel was there etc. Little pricey and could have saved a few hundred bucks but I'd rather pay a little more for great service and quick turn around. read more

We had a great experience at Rick's. We dealt with Brian. Brian went beyond anything we expected in dealing with the insurance company and we could not be happier. They are worth the drive !! read more

Without a doubt the best RV shop in SoCal. I've experienced them all! I took my 45' Entegra Cornerstone there 3.21.17 for some water heater work that needed to be done as a result of a Technical Service Bulletin. Ricks was the only authorized service dealer in SoCal for Aqua Hot Systems. So for me, it was a stroke of luck I found these guys. A great bunch of people who basically met me at front door, immediately took coach into their service yard and began the work. They called me with updates and by noon the same day, they were finished. Ricks is much much more than a "trailer supply" business. They are a Class A service shop for RV's. They have a fantastic supply store on-site with everything you could possibly need. Their service bays are so clean you could eat off the floors. The owners and their people couldn't have been nicer. Their shop is tucked away on the top of a hill in San Clemente, not the easiest place to get to from Huntington Beach. It's in a newer building with plenty of area and parking to maneuver my 45' RV. Highly recommend this place. The best I've ever experienced in 20 years as an RV'er read more

Needed a grease seal for an old trailer. Ricks was very helpful in helping find the size i needed and they had it in stock.

Rick's has serviced my waverunner trailer for 5 years now and I've always had a great experience. I'm paranoid about the trailer because every summer we drive all over the Western USA and into Canada too. I always bring the trailer into Rick's for a check up around this time each year. They've also done different welding jobs to adjust the bunks when we bought new jet skis and to accommodate different size gas containers. 100% happy. read more

I visited Rick's for the first time today. Brian was absolutely amazing, extremely kind and patient. He went above and beyond to make sure I was satisfied 100%. The shop is sort of in middle of no where(up a hill surrounded by million dollar homes). They now have me as customer for life, I will be coming back in the future even though it's 40 miles from my house. Thank you Brian!!! read more

This place was a great find for me, who knew it was even there? They have a nice store and large workshop, I brought my pop up trailer in to get the lift system fixed, and also for general service/minor fixes. They sourced a difficult to find part for my trailer which had to be shipped from the mid west. They fixed my problem without any trouble, and were up front early about the cost of the part and labor charges, which seemed very reasonable. Friendly, courteous and informed staff, will definitely be back for any future needs with my pop up camping trailer. Thank you RTS! read more

We just purchased a new travel trailer and I went to this business to purchase a good deal of supplies to outfit the trailer. When I walked in the place was empty and an employee walked out from the back. He was not wearing a mask and I had to ask him to keep some distance. I wasn't looking to get into a mask debate. I let him know that my wife is a cancer patient and immune compromised and asked him if he could please wear a mask. He replied that he didn't even have one. He went on to say that they are anti mask and that most of their customers thank them for not wearing a mask. I left and will never return. read more

Rick's Trailer Supply serviced my Class A diesel pusher. They serviced the engine and on-board generator and so much more, including adding air (120psi) to the 22.5 size tires mounted on the rig. They were quick to get it done, and to get it done right! I live in North San Diego County and found this location to be convenient. Found the price to competitively fair. And the staff to be honest and trustworthy. And to conclude, they have a retail area of their office for new and up-to-date RV parts and fixtures such as LED bulbs, and other miscellaneous camping/ RV'g items. read more

After years as a customer and thousands of dollars spent with my camper and my old boat... today the woman owner made me not ever go there again. She absolutely disrespected me as a customer and honestly I found it a little racist the way she would not talk to me or even look at me. Not to mention her terrible attitude towards customer service. I would rather drive to another place than ever give them my business. I'm appalled by the way I was treated there today. Shame on you !!! Don't go there ! The following day I went to El Toro RV, they greeted me with a smile, two people helped me out and they warranty exchanged my faulty battery no problem. No attitude, No rude people, All smiles. I ended up spending some good money there and I will go back for any future purchases... even though the drive is longer. read more

Just Dropped off my Mercedes Sprinter off there. I was referred by a friend of mine. Everyone was so friendly and helped me with understanding what I need, to outfit my Van for future adventures. I stopped in to check out how the after market windows looked and they had it already installed and looks great. I read more

I've been taking our Class C Chinook Motorhome to Tom at Rick's Trailer Supply for almost ten years. I found them accidentally one day driving to work when I used to work in San Clemente. His crew and staff have always been fair and honest with pricing, advice, etc. I wouldn't take my rig anywhere else. They are the best I've found in South Orange County, CA. Bob S. read more

Very pleased with the level of service and expertise both Tom and Brian provide. They have helped me out twice now and got me in quickly to take care of some immediate trailer needs. I'm a big fan of RTS and grateful to have them as a resource. read more

Took my motorhome here for an electrical issue and problems with my Aqua-Hot system. These guys are very friendly, professional and efficient. They had me back on the road the following day. For the service they provide pricing makes for a good value. Would not hesitate to bring my coach back and would highly recommend them to others. read more

In the interest of full disclosure this review dates back to 2011. I brought my Lance camper to Ricks for a regular maintenance on the roof, at which it was brought to my attention that a bracket which suspends my Fantastic Fan had broken. I had them repair the bracket and I thought all was well. When I got home I took a look at the fan and tested it, only to realize the fan is, now, not working at all. My camper was 2 years old, and had been regularly maintained, by myself and by Rick's. I immediately called them back, spoke with Tom personally, and notified them of the problem. Tom instantly became confrontational, rude, and insisted he'd fix the problem, but never to bring anything back to him. I was floored by his lack of customer service, and his unwillingness to, at very least, consider the idea that his staff might have something to do with the fan not working. Especially, given the fact that it worked before I delivered the camper, and didn't work when I received it back. Having owned a local business in San Clemente for 18 years, I couldn't believe anyone in business would treat their customer in this manner. It was especially shocking considering this was my second RV I had his shop work on, I had never had a problem before, and the fact I bought several other items from his showroom. In short, I was hugely disappointed. Fast forward 5 years. I thought I'd try Rick's out again, hoping that was an isolated event. I brought my RV in for furnace maintenance and repair. I had disassembled the furnace because I had to replace some hoses, so it was already accessible and ready for servicing. Long story short, when i got the RV back, they didn't even bother to reassemble the furnace. I suppose I never emphatically stated i'd like it done, but I'll admit, I assumed they'd automatically reassemble, or at very least ask me if I'd like it done. Again, I called them, and again, I received hostility and an unwillingness to understand the position of their paying customer. I'll never go back, and I'd never recommend them to anyone. read more

Risk's team took care of my last minute one day trailer repair with class and optimal service!!!

I have a cabover and it was leaking. I also needed to have my 7 pin re-wired and my reverse camera relocated. They did a great job. It was done fast and it was really reasonable. The camera relocation they did was ingeniously done. I don't write reviews often but they are worth the effort. read more

I have had my 36' Carriage 5th wheel serviced by Rick, Debbie and Brian for several years. I was referred to them by a friend that also had exceptional service. Their attitude has always been pleasant, informative and their schedules realistic. One weekend on a return trip from Borrego Springs, we had a blow out on a trailer tire that tore up the side of the rig before we got it stopped. After getting it moveable, Tom waited for us to arrive at their office well after closing time on a Friday evening so we could have our rig repaired without having to come all the way home and then back on Monday. No complaints, extra cost or attitude...just plain good service! Thanks and keep up the great work. read more

Tom is an awesome guy. He goes above and beyond every time Ive brought a trailer in. I am happy to recommend him and his team.

Excellent service. Thank's for filling my LP tanks.