Went there on a Sunday morning. The gentleman was very helpful. I got a good price for the wheel and some broken studs for my trailer. Thank you very much. read more

I can't thank the employees enough for all their help whenever I bought my trailer and for all the help they have given me over the last couple years. They always answer my question and have never made me feel like I was bothering them. Jack and Javier are top notch! I won't have my Mermaid Lounge Boutique without you! read more

Lacy Willis. Amazing lady. Got me a rim and really understood the fact that I was sitting on the side of the road with two blown tires and a damaged rim. Found us a rim and sent us on our with with a smile and really made us feel better. We need more caring business like this one. This business really deserves the pat on the back and a big thank you. Amazing and understanding a really fair prices. What more could a stranded old lady want. Thank you guys your amazing. read more

Carson Trailer - Beaumont - Trailer Dealers Near Me - Beaumont, California

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This place is really nice and quality job I done my two project this place, Javi provide Estimate some work on my little dump truck. I m really happy with my new dump truck and Truck now. I highly recommend this place Carson trailers Thank you read more

Got the trailer, Tommy and his team are great! Looking forward to working with then in the future read more

Carson Trailer - Beaumont - Maxxd Drop N Load - Trailer Dealers Near Me - Beaumont, California

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Has anyone else have this happen to a Carson trailer?! I Bought it brand new from Carson in Beaumont 11/24/20, after 1, 2 hour, road trip here in Wisconsin this happened. After talking with michel@carsontrailer.com she informed me that it was out of warranty being more than a year old and claimed it was road conditions from here without looking at the pictures. She also stated that, Carson, being a Southern California production company, their materials wouldn't hold up in other climates. Even though Southern California has coastal and mountain places that could have similar effects on road vehicles. I'm just informing other consumers to be cautious. Paying $3200 for a brand new trailer I think buyers would expect a longer life of paint and/or a better response from the builder. Not what I expected from a well reputable trailer company. read more

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We purchased a new trailer. We ended up needed a new spare tire. We drove over an hour to get there and then an additional 2 hours just to find out the tire they gave us was incorrect. We really needed this for our long trip. So, on the way home we stopped in and we were informed they have two sizes and they just failed to inform us. The woman at the counter was careless and nonchalant. Her behavior is unprofessional and rude. We're honest customers, the least you could do is be helpful and advise a customer of what options we have. Do better, and if you're representing the business, remember you're being paid for customer service. Act like it. read more

My boat trailer needed some welding done on a critical part last summer due to rust. I took it there and they ordered new metal and did some welding on the frame. I picked it up and they charged me hundreds of dollars ($500 if I'm not mistaken) for their work. When I took it to Corona Marine for some axle work, they showed me the work that Carson Trailers had done and sent me pics. They removed all the bad welding and put it in a bucket. Then they sent pics of the way it SHOULD have been done. They said they shouldn't have welded my trailer like this and sent me out onto the road at all. They sent me pics of the work that Carson Trailers did and charged me for and they went back and re-repaired the work they did. So pretty much I paid for a dangerous and faulty welding job...I paid for nothing. Corona Marine had to take all their work out as soon as they saw it. It took me a while to complain about the work they did because Corona Marine took forever to do THEIR work (but thats another issue) and send me pics. When I asked for a partial refund, they told me that it was my fault for accepting their work and I should have known that they were welding to rust that one could poke their finger through. Terrible customer service and a complete disregard for the safety of drivers and myself on the road. I do not recommend. read more

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High quality service, faster than expected. Exactly as quoted for price. No hidden agenda or unnecessary work. They fixed up - and got my utility trailer road Worthy again. They welded on a new stabilizer Jack, and did a full electrical.check as well. It did not cost an arm and a leg -like the Trailer place in Redlands wanted to charge - which is where my parents bought it in the first place. That trailer place- added unnecessary and expensive service last time I took it in. I'm highly impressed with their work here. read more

I am so happy with my trailer! I was searching for a grooming trailer with on a very tight budget. I called in and Tommy was very quick to respond to all my questions. I spoke with wag'n tails and they were way overpriced. I spoke with gryphon trailer they have nice trailers but you don't get to choose where anything is placed. I must have asked Tommy 100 question but he was always very fast to respond. And they worked with my budget to build exactly what I need and the way I wanted it! When they finish I went to pick it up they hooked my trailer up to my truck for me and showed me how to do it. They walked me through and showed me all the details of my basic operation. They even installed a few more things I had with me in the trailer! Thank you Carson Trailer! read more

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Salesman was very rude short in his answers and just a jerk. I'm a doctor and know how sales person should respond to clients. Such a shame. read more

Would of given no stars if that was an option. Sold me the incorrect axle knowing full well that it wouldn't fit on the Dump Trailer purchased from them. Wanted mechanic to install the incorrect axle, also knowing full well that it would risk the safety of the operator of the Dump Trailer. Horrible and dishonest customer service. Would never do business with again. read more

I was in a bind to get a hitch installed for a camping trip coming up. I was calling around 3 weeks prior to the trip and NO ONE ANYWHERE had an opening before my camping trip! I was panicking because the whole reason I wanted to do this was to avoid renting a truck ($1200 right now for a week, including the insurance). Someone on Facebook mentioned this place so out of desperation I called and they did have an appointment before the trip. They were so professional, courteous, and efficient. Everyone I interacted with was really fantastic. I had purchased my own hitch, so I brought it in and they had no problem installing it. I would highly suggest going here because they know their stuff. My parents had a TERRIBLE experience at Uhaul with hitch installation. They completely messed up the electrical system on their car because they happened to get someone who didn't know what they were doing. Thank you Carson Trailer for everything! You have a repeat customer. :) read more

I bought a Utility trailer and the process went fairly smooth accept there were shortcuts taken and questionable customer service. I bought a spare tire and had to remind him twice to put it on?? To top it off he gave me the wrong size and claimed the trailer had an upgraded size?? Can not confirm that through research yet. They did not have the size of spare I needed in stock. I traveled close to 100 miles to get there so I took the undersized tire. The shortcut was a ground wire which was not connected so my lights were going in and out on the trailer. Luckily I noticed and made them connect the ground before leaving. They had a chance to score a possible 5 but they have room for better customer support for sure. read more

Had two issues, one with my air bags on my tow vehicle and the other with my weight distribution hitch. These guys took really good care of me and got both issues fixed before my trip. Even though they were pretty busy in the shop, they managed to squeeze me in and get my problems handled. Really good guys over there and I'd recommend them for trailer repairs for sure. read more

This place sucks. I had to dispute transaction with my credit card company because they didn't process refund. I can't believe this sketchy place is still in business. Next step is the Better Business Bureau. read more

I found myself in a bad situation, I had taken a horse trailer in for service before a long haul, found out that the trailer needed all new wiring. I called several places who were all unable to get my trailer in for weeks. Carson Trailer was able to fast track the work, I was able to move the horses on schedule. (I'd give 10 stars if I could!) (It has taken a few weeks to schedule the initial service, putting me behind once we found out about the old wiring.) read more

Jack is the man. I saw his ad for the trailor on offer up. It was the size and price range I was looking for and i message him. His response was fast he was polite and took my offer. Then the next day went to look at the trailor. Very polite and answered all our questions. It was a smooth transaction we bought the trailor I would recommend this place to anyone. Thank you Jack. Your customer service was outstanding.... read more

I'm so thankful to the folks at Carson Trailer in Norco, CA. I bought a really nice trailer for a great price AND they went above and beyond to help me. After the trailer was hooked up and I was ready to go, they had me run through the hazards, turn signals and brakes to check that the trailer lights worked. Turns out they didn't. I was surprised because I had just purchased and installed a brand new, no-splice wiring kit two weeks earlier, so it didn't make sense that it was anything on my vehicle. They grabbed their tools and traced it back to the wiring kit module that I bought. It was a defective 'converter' box. They were able to get my wiring working right on the spot. I definitely recommend them for both their trailers AND their awesome customer service. read more

The easiest and fastest buying experience I have ever had. Tommy and Javier made my trailer buying experience quick and painless (under 25 minutes) from the time I arrived and drove off with my new trailer. I have a toy hauler and needed a smaller trailer to haul my side by side on for day trips, these guys gave me a great trailer at a great price along with superb customer service. read more

Carson Trailer - Beaumont - Perfect match! - Trailer Dealers Near Me - Beaumont, California

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You just can't beat their customer service. I have to admit, hauling my trailer all the way to Beaumont is a long schlep, but it's absolutely worth the time and effort. I know I can always count on Tommy Jacobsen and the rest of the crew. read more

Super helpful employees! Went in for some parts on a trailer I'm working on. The guy working the desk was extremely helpful

Had a great experience at Carson trailer Inc. With Tommy Fast response time answered all my questions quickly great customer service definitely got the best deal Around read more

Worked with "Alex" and she was outstanding. She was nice, helped me find what I was looking for, and went beyond what she needed to do to help me find my trailer. She is the reason I recommend buying a trailer here vs anywhere else. If you ever see this, thank you Alex. read more

UPDATE: Here we are a week later, schedule to pick up our trailer and again, more excuses and lies. Take your money somewhere else, don't waste your time with these guys. There are plenty of other trailer dealers out there. Let's see what they come up with tomorrow! read more

Once again Carson trailers comes through for me! I broke a leaf spring on the side of the 10fwy at Hargrave around 3:30 in the afternoon. All I could think was how difficult it would be to disconnect my trailer have it towed home and then have it towed again in the morning to the shop and have it repaired. Before I called for a tow truck, I called Carson to see if there was any way they could help. Tommy answered the phone and unfortunately couldn't help me personally, but told me he'd have Mo's Mobile Truck Service come to my location and repair my trailer. I never did get the number to Mo's as Tommy handled everything from his end. It wasn't 20 minutes later that Mo's pulled up and told me that Carson had rush delivered a new leaf spring for my trailer to their yard, allowing them to get to me so quickly. It was only one hour from the time that I initially called Carson, until the repair was completed and I was back on the road. Tommy, I'm extremely grateful for you and the help you provided me. You turned a horrible experience into something I could have never expected. I appreciate you taking the time out of your day, to help make mine easier! If you're in need of trailer repairs or looking for a new trailer, these are the guys! I'm forever a loyal customer to Carson trailer and highly recommend them. Thanks again Tommy for everything you did for me today! read more

These guys are great !! I lost an axle on my trailer on my way to Phoenix and they were more than helpful. They were able to replace the axle a lot quicker than I expected and for a lot less then I expected. They even called one of their competitors to see if they had a trailer I could rent, which they didn't so they directed me to the nearest Uhaul rental. Very helpful and professional, and no B.S., I will gladly make the 90 minute drive to give them my business again. read more

I've used Carson Trailer several times over the past few years, but what really makes these guys great is how they go above and beyond, when my work trailer breaks down unexpectedly. Three month ago, I discovered a broken leaf spring on my axle just as I was heading off to work. I called Carson Trailer and was told to bring it down. I met with Nick back in service and he had me back up and running withing 1 hour and I was able to make it to my first appointment on time! Yesterday I spun a bearing a few miles from Carson Trailer. I was able to limp my trailer back to the service area, and when I get out of my truck I hear someone call me by name. As I look to see who it was, I see Nick peaking out from behind a trailer, as he asked me what's wrong. I was surprised he remembered my name! Nick came over and, after looking at my axle, knew exactly what he needed to do to repair my trailer, and again, had me back on the road within an hour. Thank You Nick!! I highly recommend Carson Trailer!! read more

Had this company build me a trailer to run my pet grooming business out of (knowing I would have alot of water and moisture)! They did a horrible job! The trailer is a year and half old and we have had to re do everything! Once we opened the walls, the wiring wasn't enclosed in anything and were bent and nicked which caused a few wires to short out. Floor was like 1/2" untreated particle board and fell through! The screws they used were not stainless steel and rusted out with in months as well as all the sealer peeled out. They sold me a crap generator for commercial use but then told me not to tell warranty I'm using for commercial or my warranty would be voided. Then only refunded me the wholesale price what they paid for the generator, not what I paid for it! We've used the other trailer repair places in my area for repairs and they can't believe I paid 14k for what I received! 1 star is ok with me as this nightmare has giving me the experience with trailer sales and repair, and I won't be taken advantage of again! read more

Our experience today was fantastic. I want to thank Jack for guiding us to the correct trailer for our usage. He was knowledgeable he didn't push us. Offered us several options for payment. Thank agent we will recommend you to our friends.-Sharon read more

Carson Trailer - Beaumont - Sweet new trailer - Trailer Dealers Near Me - Beaumont, California

Don't buy a trailer from Carson, picked up my new trailer Racer Deluxe 4 weeks late from promise date in El Cajon the first of August 2019. Now it's been over four months no registration and incorrect VIN # just excuses and lies. Carson has no problem taking the money for the registration. Dave D read more

I was having trouble finding a tire for my trailer. I thought to myself, I am going to the first place that seems to want my business and treats me like a customer, not a girl. I went to five, seriously, 5 places and finally called Carson. The guy was very nice on the phone, asked me all the right questions, gave me sound advice and what do you know they got my business. Everyone there was very helpful and even helped me to feel comfortable doing some of the work on my own. Of course, I bought all the parts there! Will continue to take my business there anytime I need trailer help. Thanks for the great customer service! Of course I have been back several times for a spare tire holder, then I recently bought a Sprinter van so had them install a hitch. Every time, the work was superior and at a good price. Last week decided to have a new fan (no hole, they had to cut and wire) installed. Fast work, Ray seems to be meticulous about his work and Tommy was vary fair on the price. They go it done sooner than anyone else in town could. Very satisfied. read more

Purchased an 18ft car hauler and when I picked it up one of the fenders had deep scratches in it so I told the guy and he said " just spray some black spray paint on there that's all it is anyways" so after spending 4K on a trailer they wanted me to spray paint it. I asked him if they could please fix it and he said "yea bring it in we have black spray paint" really? So I take it home and I immediately get a warning on my dash that says trailer connection failure. I pulled over to find out my running lights are not working so I give Carson a call and they said "it's probably your truck" again really? My truck is 2 months old. After a trip to the dealer and another trailer place I find out that my fender running light on the trailer has no wire boot or anyanything the wire was touching the metal and causing a short. Just be careful and inspect right. Unfortunately I paid before inspecting. Maybe the owner will see this and make it right. read more

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What a great staff! Everyone was super friendly and helpful, even on a rainy day when I'm sure they didn't wanna be standing out in the rain showing me trailers. I was given a very fair deal so I ended up buying a 36' Iron Bull with a hydraulic dovetail. Very nice trailer and I'm sure I'll be back for any other needs. Highly recommend this place! read more

Bought 14' landscape tandem axle trailer, drove off the lot after being told it's ready to go - arrived home with stripped bolt/missing lug nut. Probably stripped before I ever left Carson Trailer - also one of the threads behind the stripped part was mangled. Tire pressure was wildly different on each tire. I returned the next day to have bolt replaced was told you could use an impact wrench to "rethread" the bolt. I mentioned the mangled thread - how would that be fixed? Was told by Steven he was just trying to help me - yep bum/dangerous information sure is helpful. Told Steven this was bull...s! When I mentioned the different tire pressures Steven waved his arm eastward down 6th street to a gas station whereby I could go and check the air pressure myself. I mentioned I didn't realize you must bring a tire gauge/grease gun(trailer squeaked as well) when you buy a new trailer from Carson. When I called Customer Service/Michelle was told she was out for the day and would get back to myself. No call forthcoming to date - I did receive a call from Tommy(manager) who apologized and offered to paint the top rail scrapes on trailer(I did not get the trailer I had seen on the front of the lot but one they had in storage for a few months). I drove 500 miles east with a bolt/nut missing - alone - not wanting to take a chance on Steven's "fix" of possibly having no way to remove the tire should it need removing enroute. I would suggest going elsewhere for your trailer needs. read more

Definitely professional caliber work and products! I had Tommy entirely rebuild a boat trailer several years ago for me and it's still going strong! Then we recently bought an enclosed trailer for our business and it was a painless experience. They had what I wanted, gave me a great price, and made it quick and easy. I wouldn't go anywhere else! read more

Tommy helped us he has Great Customer Service we needed a trailer hitch crank and even after giving us our options he even went above and beyond to make sure we were satisfied. Looking forward to going there more often in the future for excellent service. read more

Thank you Tommy and Carson Trailers for making my dreams come true. I finally own my own business . I love my grooming trailer read more

Carson Trailer - Beaumont - Trailer Dealers Near Me - Beaumont, California

Went in today to try to ask some questions about switching my current really old 5th Wheel hitch to a modern universal rail system. I have issues with things welded to my frame so the cost to fix the problems were going to be more than I wanted to spend (not their fault). Customer service was very very good , and for any future needs I will come here for sure. read more

My friend and I purchased a used horse trailer. We took it to Carson trailer to get inspected. Tommy and Ray went above an beyond to help us understand what needed to be fixed. We left the trailer there to get the brakes fixed and a sway bar put on. They did a great job and spent a lot of time with us adjusting the sway bar for two different cars. They also fixed little things they did not have to and make sure our trailer was safe before we hitched up. Tommy and Ray have a lot of pride in their work, are trustworthy and do a great job. We are not local but we will take our trailer there to be repaired. read more