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    Carson Trailer - Beaumont

    4.0 (45 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Carson Trailer - Beaumont

    Trailer repair

    Carson Trailer - Beaumont Photos

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    Maxxd Drop N Load

    Got the trailer, Tommy and his team are great! Looking forward to working with then in the future

    Bad paint job

    Has anyone else have this happen to a Carson trailer?! I Bought it brand new from Carson in Beaumont 11/24/20, after 1, 2 hour, road trip here in Wisconsin this happened. After talking with michel@carsontrailer.com she informed me that it was out of warranty being more than a year old and claimed it was road conditions from here without looking at the pictures. She also stated that, Carson, being a Southern California production company, their materials wouldn't hold up in other climates. Even though Southern California has coastal and mountain places that could have similar effects on road vehicles. I'm just informing other consumers to be cautious. Paying $3200 for a brand new trailer I think buyers would expect a longer life of paint and/or a better response from the builder. Not what I expected from a well reputable trailer company.

    The steel they welded on.
    Ron S.

    My boat trailer needed some welding done on a critical part last summer due to rust. I took it there and they ordered new metal and did some welding on the frame. I picked it up and they charged me hundreds of dollars ($500 if I'm not mistaken) for their work. When I took it to Corona Marine for some axle work, they showed me the work that Carson Trailers had done and sent me pics. They removed all the bad welding and put it in a bucket. Then they sent pics of the way it SHOULD have been done. They said they shouldn't have welded my trailer like this and sent me out onto the road at all. They sent me pics of the work that Carson Trailers did and charged me for and they went back and re-repaired the work they did. So pretty much I paid for a dangerous and faulty welding job...I paid for nothing. Corona Marine had to take all their work out as soon as they saw it. It took me a while to complain about the work they did because Corona Marine took forever to do THEIR work (but thats another issue) and send me pics. When I asked for a partial refund, they told me that it was my fault for accepting their work and I should have known that they were welding to rust that one could poke their finger through. Terrible customer service and a complete disregard for the safety of drivers and myself on the road. I do not recommend.

    Alecia W.

    I am so happy with my trailer! I was searching for a grooming trailer with on a very tight budget. I called in and Tommy was very quick to respond to all my questions. I spoke with wag'n tails and they were way overpriced. I spoke with gryphon trailer they have nice trailers but you don't get to choose where anything is placed. I must have asked Tommy 100 question but he was always very fast to respond. And they worked with my budget to build exactly what I need and the way I wanted it! When they finish I went to pick it up they hooked my trailer up to my truck for me and showed me how to do it. They walked me through and showed me all the details of my basic operation. They even installed a few more things I had with me in the trailer! Thank you Carson Trailer!

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    6 years ago

    Super helpful employees! Went in for some parts on a trailer I'm working on. The guy working the desk was extremely helpful

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    Page 1 of 2

    Ask the Community - Carson Trailer - Beaumont

    Review Highlights - Carson Trailer - Beaumont

    Went in today to try to ask some questions about switching my current really old 5th Wheel hitch to a modern universal rail system.

    Mentioned in 3 reviews

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    Big Tex Trailer World - Quality trailers.

    Big Tex Trailer World

    (73 reviews)

    We went camping and had a weight differential kit sitting in the back of the truck. Of course on…read morethe way down the trailer was swaying and pushing the bed down. On our last day as we were getting ready to head home I tried to install it myself and didn't have the tools to loosen the bolts. I looked up a few trailer places and found Big Tex which was down the street. Julio got me setup and Ernie (technician) got it installed and guided me to a new ball that fit the kit. Ernie was super nice and helpful. They wouldn't let me pay for the labor and sent me on my way. Very appreciative as a dad of 4, this alleviates the hook up process on the way home. Will definitely check out the Big Tex in Reno when I get home as we need some other things for our trailer.

    I'm leaving a one-star review because I feel I was taken advantage of through lack of disclosure…read morewhen purchasing a derated trailer for my for-hire business. At the time of sale, Big Tex staff knew I was operating commercially and for hire, yet did not clearly explain what derating the trailer would mean in practical terms -- specifically how much it would severely limit usable payload, despite the trailer being physically capable of more. As a business owner, I relied on the dealership's expertise to explain the implications of the product they were selling. After realizing the impact this has had on my operations, I reached out multiple times by email seeking guidance or a solution. I was eventually told the trailer could not be re-rated, leaving me stuck with equipment that does not meet my business needs -- something that could have been avoided with full transparency at the time of purchase. I'm not accusing Big Tex of doing anything illegal, but I do believe they failed to properly inform a commercial customer about the real-world consequences of buying a derated trailer. This has caused unnecessary financial and operational hardship for my business. I strongly recommend that other business owners ask very detailed questions and get everything in writing before purchasing a derated trailer from this location.

    Utility Trailer Direct

    Utility Trailer Direct

    (5 reviews)

    Absolutely worst experience ever.......I went into this place over a month and a half ago to…read morepurchase a new dump trailer I researched online and found they are a local to me dealer..... upon arrival it started off bad the salesman tried selling me a red dump trailer "quoting" the trailer we were looking at was orange......... I'm glad I'm not color blind it was burnt red we were looking at he was trying to pass off as orange ........after agreeing to a price and special ordering the trailer I wanted and paying cash I had to wait a few weeks to get my orange heavy duty dump trailer and that's perfectly acceptable when you get a quality product but....that's when things went even more wrong besides having the lying salesman from the beginning.... which I should've taking that as a note to step away once my trailer came in........doing a visual inspection it was all bad the hydraulic dump did not work the bulldog coupling did not work the doors did not open worth a dang. After all these issues the dealership knows and agrees to fix them they order the parts for me I take my trailer back a week later after the parts come in they have to send my trailer out to get the part welded on because they are not an actual repair facility......when they sent my trailer out to get the part welded on they grabbed and installed the wrong trailer hitch coupling they install the wrong size and non- heavy duty one on a heavy duty trailer so after waiting another week or so for the manufacture to send the proper one out and to get that cluster F fixed I need to get some touch up paint and I also need to get the actual dump trailer fixed since there was a wiring problem and it was not working I took the trailer twice to the dump and both times it did not work I end up having to install a new grounding strap on the trailer myself to make proper contact for the pump to work it's just bad quality control not the dealers fault BUT THE WAY THE DEALER HANDLED THE SITUATION IS.....AND SHAME ON THEM. Yes it was a bad experience from the dealership and it was bad experience from the salesman every which way was a bad experience from this place I spent close to $10,000 cash which they were happy to take but good luck trying to get any customer service any follow-through any communication or any customer service they completely lack I will never buy a piece of equipment from utility trailers direct again or for banning RV which is their parent company I hope this stops other people from spending their hard-earned money from this place because they are just crooks and they do not stand behind their products or there services be WARNED go somewhere else

    Was making an attempt to find a nice reliable trailer to haul our buggy back and fourth from…read moreCalifornia to Arizona for this upcoming winter. On a trip home from Arizona we saw the utility trailer direct directly off the 60 in Beaumont, and stopped in to shop and price out what they had. We were helped by Owner Zach Smith who helped us buy the perfect car hauler for our family.

    Bob Miller RV - TorkLift Fast Gun Stainless tie down.

    Bob Miller RV

    (21 reviews)

    POOR REPAIRS AND DID NOT FIX THE PROBLEM Heater problems…read moreSuburban NT 12S. last October I took it in and they replaced the parts in the picture shown and cost almost $600.00. They told me it would be cheaper to repair than to replace. A new one is $1,500.00. It only blows cold air. took it back and they said there's another part that needs to be replaced. When I questioned the first repair RICHARD kicked me out of his shop not to come back. Blessing in disguise. They stole money from me. I also showed them a part I needed on the back of the toilet. They said they had to take toilet out and it would take 1-1/2 to repair. It just needed a washer coming from the plumbing. I bought a washer for .35 and spend 10 minutes on the repair. BEWARE OF THEIR UNETHICAL BUSINESS PRACTICES.

    Our after sales support was a very poor experience…read more After one outing, we took the trailer back for repair under warranty which was prearranged with the manufacturer. After a 7 hour drive to get there, they spent 10 minutes looking at the unit and said bring back another time and we will repair. We pleaded with them to leave it there so that we didn't have to make another 14 hour round trip just to drop it off. (Their lot is giant and had acres of space) We were very polite and respectful. The service manager was beyond rude and after we escalated to the manufacturer and had them talk to the service manager, he agreed to let us leave it, but was rude about it. We picked the unit up repaired several months later and they charged us to fill both our twin propane tanks which had been filled when we purchased it and we had only used the two burner stove once. Apparently he felt we had to pay for something. The older owners while they seemed nice, didn't seem to have much of an interest in customer service.

    Carson Trailer - Beaumont - trailerdealers - Updated May 2026

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