Excellent, courteous and professional care... I made an appointment to have my "Great White" 1974…read moreCadillac Eldorado Convertible towed just a couple blocks to my mechanic. I have used another company several times in years past, but I asked my mechanic which company he might recommend; without hesitation, he said "South West Towing!" I was still nervous about having "my baby" towed (first time!), but Pablo put my fears to rest and we got her safely at the mechanic's garage in a matter of minutes. What a relief to find a business that DOES what they SAY they do!!! Don't ever hesitate to use them...I won't!!

Southwest Towing was around when all the other guys weren't. This is a highly professional company…read morewith many many years in this valley. I would call them before anyone I did business with here in the Coachella Valley.

I am so grateful for this company…read more Another towing company lost my brand new rx glasses (300+ $) 2 weeks new... Mojica Towing..... , found my new rx glasses. So I am beyond grateful!!! I pray you read this. Blessings & Love, Michelle Thanks getting me safely home !! God bless you ad your family.

Dani is such a great driver and awesome, he got me and my 3 dogs off the street on a rainy day and…read moremade sure my car got to the auto mechanics safe and sound

*The Mohica Trifecta*…read more That dreadful moment arrived on the way out for Funday Sunday -- the "check battery" alert appeared on the dashboard of wifey's magic carpet. But have no fear -- AAA & Mohica are here: 1) AAA customer service rep mentioned she needed roadside assistance last week and Mohica was sent and she was extremely happy with them. 2) seconds later we received a text alert that they'd be at our home within 15 minutes 3) 12 minutes later, Robert arrived sportin' a LA Dodgers hat which made me even happier :) Robert was thorough, very friendly and professional. In less than 30 minutes -- mission accomplished. The price is pretty standard for an Interstate Battery replacement...but having a AAA Membership makes the entire experience twice as seamless. Hopefully you get lucky too and AAA Dispatches Mohica and Robert. {{{Big High Fives}}} {{{Fist-Bump}}} Grandslam Game Ova

Truly the BEST! Mohica was referred to us by the Exotic Auto Service…read more I called and a representative - Walker (amazing) arrived within 20 mins. He was professional and beyond helpful...resolved our problem. Highly recommend!!! Thank you Walker and Mohica!

I got stranded in my work parking lot because my battery died. I called Alfonso Towing and Evelyn…read morequickly took my information to send out a driver, and answered some questions that I had. It took about 30 mins. and Luis showed up. I instantly felt better. He popped the hood and gave me a jump that worked immediately. He was friendly and assured me that I would be safe driving to AutoZone for a battery. He also assured me that if for some reason they couldn't install my battery, to call back and he would help me get back on the road. I recently moved to the Coachella Valley, and the hospitality has been amazing here. Luis made this challenging situation better, especially knowing I could call back to get my battery situated. It meant so much to me and I would highly recommend Alonso Towing for your towing needs or a jump. Thank you!!

My husband and I were camping with our grandchildren in Idlewild and there were problems with my…read morehusband's transmission on the truck so we had to call AAA to have someone tow our fifth wheel back down to Desert Hot Springs. The first place AAA gave us was not equipped to help, but the second place they gave us was Alfonso's. They were absolutely amazing! Luis kept us updated every step of the way. He was upfront with his billing. He arrived with his father, who is also very very experienced in the industry, and they took very good care of us. What an amazing experience. It's a family company and they're just an absolute delight to work with. Through talking with Luis, he has put us in touch with other people in his industry that can help us with other aspects of our fifth wheel. 100% recommend them and I'm 100% thankful that they took care of us!

Smog Express is also Express Towing. My truck transmission…read morewent out when I was at Walmart in Palm Desert, Ca. I called AAA and I told them the problem and that it was a tight area for a flatbed tow truck they need to send a wheel lift tow truck. AAA said Palm to Pines towing would be their in 45 min. They showed up with a large flatbed, the drive told me it was to tight of an area for him to pull my truck out, he said they could do it around 10p.m. when their would be less cars in the parking lot and it was 11:30 a.m. I told him your joking. He left. I called AAA and told them again the problem. AAA said they will call me back in ten minutes after 30 minuets no call from AAA. I called Petet's Auotmotive and they told me to call Epress Towing, I called them and told them the problem. The owner Mario Lopez told me they are not AAA member but they could be their in 10 minuets. Whith in10 minutes Express Towing was at my location with a wheel left tow truck. Kris the driver was a professional and had great customer service attitude. If I ever need a tow truck, THE HELL WITH AAA, I will call Express Towing. Thank you Express Towing. Bob Green Lend A Hoof Equine Rescue 12/27/2017

Through my insurance, they sent out a person from his shop to jumpstart my battery and it turns out…read morethat it was the alternator. So I contacted Mario and took the car in. The work was done timely and was less expensive than the shop I normally go to. Planning to have some additional work done there as well.

I needed a non-runner Jetta to be towed 75 miles from Palm Springs VW to my VW dealership in…read moreMurrieta... and I didn't want it to cost me an arm and a leg. Russell's price was reasonable, and he delivered the car as promised even when the Palm Springs dealership gave him trouble when picking up the car. Overall... no issues, and I'd use again if I had to.

I'd be surprised if this place gets any business other than local police calling to have cars…read moreinvolved in accidents be towed from the street. That's how my car ended up here and each time I had to reach out, it only added to the trauma of being in a car crash. When I first called to ask about fees and having my car moved to the spot I planned to store it, the inconsiderate jerk that answered the phone told me he was surprised I was even around (i.e. alive) to make that phone call (presumably because of the state of my car). After making that "joke," he was trying to charge an extra date of service until I repeatedly pointed out that there was no way my car had been there since July 29 because my accident happened the next day... Most recently, I called to ask if the invoice for the towing could be emailed to me and the jerk was very annoyed at this. He said he'd have to find it (clearly, it's an unorganized "office") and snail mail it, so I said I would explore other options as that would take too long. That upset him for some reason and he said he didn't have time to be sending the invoice out to begin with (maybe if he found a magical way to email these, it'd save him the post office trip/time). The poor guy seems to hate his life, but that's no reason to joke about others' or for him to get so emotional about doing the paperwork aspect of his JOB.

My roadside assistance request was assigned to E&C. They arrived much quicker than the estimated…read moretime, communicated with me during the wait, and it was overall an excellent response. The driver was friendly and polite and got me on my way quickly.

Supposed to show up at 11am. Received numerous messages throughout the day that they would arrive…read morein 30 minutes. Never showed. Our car was in our garage with the door open and we were home the entire time. They said they showed up and no one was home. Even our front gate confirmed there was no tow truck. Last time they were supposed to arrive was 3:15 pm. Finally received a call from them at 4:30pm after we had cancelled the order with onstar. Thank goodness we were home vs stuck on the highway in the California desert.