It's not every day you end up needing three tows in 24 hours, but that was exactly our experience…read moreduring a Thanksgiving trip to Big Bear. After going off-roading in Fawnskin, our car died deep in the woods--truly the middle of nowhere. We called AAA, who sent Kevin from A-Performance Towing, and he arrived quickly. He immediately diagnosed the issue and assured us it wasn't the alternator, as I had suspected. With it being a holiday weekend, only one shop was open, and Kevin recommended we tow it there. He was right--our battery was completely done. An hour later, with a new one installed, we were back on the road. Feeling confident, we went off-roading again... and four hours later, the truck stalled again. AAA dispatched A-Performance Towing once more. We were much farther up the mountain this time, and my signal was so spotty that my location was pinging miles away. The owner, Corey, personally called me, knew the trails well, and still managed to find us. He navigated rough terrain, got us safely out, and provided incredibly helpful insight. It was clear the issue was more serious than a battery. Corey recommended towing to a dealership since no local shop could likely diagnose it over the holiday weekend. He even called the Dodge dealership in Moreno Valley himself to coordinate and make sure we could speak directly with the service manager. The level of professionalism was truly outstanding. This morning, their driver Reyes towed my truck to the dealership and was an absolute pleasure to work with--friendly, professional, and knowledgeable. Most people don't expect exceptional service from towing companies, but A-Performance Towing is in a league of its own. From Kevin to Corey to Reyes, every one of them went above and beyond to take care of us, offering guidance, support, and genuine care when we needed it most. I'm incredibly grateful, and every time I come back up the mountain, I'll make a point to stop by and thank Corey, Reyes, and Kevin personally. Using this company is a no-brainer--truly elite service from start to finish.

Worst towing company I've ever experienced! Timothy was the most unprofessional tow truck driver!…read moreWhat grown man balls his fist up in approaches a woman who calls her a stupid female dog! Pretty sure he was high or something !

Called R&D for a dead 12V car battery. Dominic responded quickly, testing then replacing the dead…read morebattery. R&D was professional and efficient, at a reasonable price.

Dominic was friendly and efficient. What more could you ask for when stranded on the side of the…read moreroad with a flat tire. Highly recommend his services.

Mo came through big time. We were stuck on the freeway after our tire popped. with no way to use…read morethe spare he came and saved the day. He was very fast and extremely helpful. Without his help we would have been stranded. Thanks so much!! for very highly recommended to use Mo.

Highly recommend good service Very fast service and…read moreprofessional thank you mos tires

Alkhalifa road side assistance was excellent. Prompt, efficient, knowledgeable, and prof sooner…read morefrom beginning to end. They handled everything and could answer any questions that I had pertaining to my recent car trouble.

Prompt and helpful. There was a bit of a delay but given…read morethe situation it was great to feel they were on my side.

I would highly recommend this company and Armando picked me up, collected my stranded car and was…read morebeyond helpful in getting to tire shop and assisting. Beyond pleased, not that I want to call again, but if ever needed I would only call R&R and hope to get Armando again.

Awesome tow company if you are ever in need. Do t hesitate to call R and R. Fair pricing and great…read morestaff

24-hour roadside assistance. Great service, professional and effective with getting my truck…read moreback-up and running. Daniel was very friendly and willing to help me-out regardless of the amount of work required. Time of arrival was quick.

Daniel at Desert Cities is helpful, on time, practical, and friendly. Went the extra mile to make…read moresure I was getting back on the road safely. Has a truck full of well-maintained gear and knows how to use it. Reliable. Recommended.

Very fast response time and reasonable pricing for being on Hwy 74. Great service and I recommend…read morethem if you're stranded. They have a nice flatbed and very clean inside. Thank you for great service!

Dispatch was terrible. The truck arrived over an hour later than the already long 1.5-hour promised…read morewindow. On top of that, they tack on a so-called "convenience fee"--which feels more like a penalty for not carrying cash during an emergency. The staff were unnecessarily aggressive about collecting personal information that wasn't relevant to the service. Their tone and approach added to the frustration. In addition to the $6/mile charge, there are surprise add-ons like a "hook-up fee." How else would they tow the car if not by hooking it up? These charges feel like nickel-and-diming during a stressful situation. And if you don't have a wad of hundreds in cash because of your poor preparation, I'm not anticipating a car breakdown you get to pay a "convenience fee" of 35$ for using a credit card. Overall, the experience was late, overpriced, pushy, with worrisome collection even demanding of your personal information. (Beware and be vigilant) and to deal with an unpleasant attitude in the process. Woolf have been cheaper and faster to get a friend to rent a U-Haul trailer and pull you to the shop

reliable and fair! 5 stars!!!! thank you rts towing!!! these guys saved the day and got us back on…read morethe road.

The driver showed up on time and not only got the car open, he got it started due to a dead…read morebattery. Great price, too - beat other estimates by $40 to $80.

My husband and I have used Alpha a handful of times. Great service with friendly dispatchers and…read moredrivers. Very reasonably priced. Hopefully we won't need another tow... but we know who to call again if we do!!

These folks are amazing!!! Local San Clemente people, and a Veteran. Love them, highly recommend…read morethese guys. If you need a move in a pinch cuz you're stuck or in my case moving your classic car. They take every measure to ensure your vehicle is move safely and efficiently. Thank you so much, y'all Rock!!!

Just replaced another battery after 45 months Thankfully, the car would not start in our garage…read more Marken arrived much earlier than expected. He was efficient and informative. A pro-rate charge of $102 and our car is raring to go. This company has plenty of coverage out here, and I am glad they are utilized by AAA.

All Customers, please be aware of doing any business with Palms 2 Pines Towing. They are…read moreresponsible for breaking a tie rod on my vehicle. I had to pay out of pocket 456.00 for parts and labor to repair my vehicle. Spoke to the Manager/Owner(Brian) he refused to reimburse me for the damages done. Really disappointed with this company, they take no accountability for mistakes and damages occurred. No matter if Customer has actual physical proof such as photos and invoices for out pocket expenses. Palms 2 Pines very good at covering mistakes with poor excuses, instead responsibility for horrible workmanship made by employees...