We want to express our heartfelt thanks to the entire team at Foothill RV in Menifee, California. Every time we bring in our Tiffin Phaeton for service, we receive care that consistently goes beyond five stars. The staff listens carefully to our concerns, addresses our service needs thoroughly, and goes the extra mile by checking our coach from front to back to ensure everything is safe and in top condition. Their professionalism, attention to detail, and genuine care make all the difference. We wouldn't trust our motorhome with anyone else. Thank you, Foothill RV, for your outstanding and dependable service--we truly appreciate everything you do! Trisha Eifert read more

Chuck, initial sales promised multiple items to repair and upgrade. For months we texted and called Herman to find out the status of repairs. I would occasionally get ahold of Herman & he would promise text into a of updates. Herman stated he was short staffed and was unable to get the items repaired due to staffing but they were "working on it". My texts were often ignored. He did not send photos or videos as promised during these months. From Dec 2020 to Oct 2022 we had very little Communication as to what was happening with the rig. During this time we relocated about 4-5 hours away from their location so it was of significant hardship to just "drive on over". Finally Herman stated that the RV was done around end of September after repeated unanswered messages. Luckily the day he said the date that the rig was "available" I happened to have employees in the area to pick it up. I offered this as a quick solution since they had taken since dec 2020 to work on this Fifth wheel. Herman stated that the employees would have to come with cash, they were closing too soon to when they would arrive, and he couldn't gale payments on phone or business card. He proceeded then to change the terms and state they only take cash and I needed to either send employees with cash or be there in person with cash. Taking a day off with a helper for a several hours day was a slight task. Halfway through the following weeks Herman calls and states if I don't pick up AsAP he will charge $75 a day storage fees. Of course, this is absurd as they have held the RV hostage for 22 months now, and suddenly they are "rapidly done" and need this $$$$ and picked up with SWIFTNESS? Okaaaaay. So, we get a day together, give Herman a weeks notice, (he promises it will be washed and ready) make the drive annnnd lo and behold.. Repairs are NOT done. Herman stated he admits he didn't do a walkthrough prior to having me drive down. Not only are the punch list items not completed, there is new damage due to them leaving the RV sitting in the sun for almost two years. We get a punch list for repairs he should have done, damages he will repair, and fixes. He also tries to tell me they "changed the counters" out? When they clearly just sanded and lacquered the original counters. I went back through my Phone and it's the same counter, just lacquered. Sink isn't sealed and lacquer was painted over the edges so obviously they did not cut a new counter and drop a sink in. We almost leave him To the repairs, but on second thought and reviewing their online reports we decide we will just take it home and get repairs done at another place. So... This escalated quickly because they now come back and argue they will hold the RV and lien the vehcile if we don't pay the invoice ... for repairs that weren't done? Herman then brings in Chuck, his wife, some Kid, an enter life who call my repair issues "piddly", and that I'm full of poop because the tires are "new" even though they are 2019 tires and have been sitting in the sun for two years. Herman got extremely shady and started backpedaling on the "punch list" as being a "free" doing me a favor list, although they are damages from their shirt staff and repairs that weren't completed). My wife states she will be writing a review and they say, we will just sue you for defamation of character, so good luck. I'll be waiting for that lawsuit. Meanwhile my driver is asked to leave because he's calling bullshit; so they call PD. Mind you, the officer states "he can't get involved in civil matters"; however, we are absolutely correct. Services were not rendered. They are holding property hostage for payment for services and repairs not completed. I am now hours into this, have been up since 3am to get the rig and back to home at a decent hour. Kids are melting down with my wife extremely upset. Under duress I have to pay them for more than is even should be right, so they will let me take the Fifth wheel at all. So we finally "settle" (not); and Herman then won't release the fifth wheel unless I sign a "release of liability" releasing them of all Claims. Like what?? Lol. Chuck. Good ol' chuck. Chimes in its "an automotive law". that states if there are disputes you release liability. What. So i call a dealership and they've never heard of that "law". I ask chuck if he can look up the law and he just shakes his head. *NO! Lol. Ok chuck. So, in order to get the fifth wheel I have to pay you for repairs you didn't do (thousands and thousands and thousands ), and sign this liability waiver under duress or you threaten to lien my RV and sell it ... Forgot to mention the "repairs" (tires and suspension and a terrible caulk job) are warrantied for ... THIRTY DAYS!! Hopefully a wheel doesn't fall off after 30, but if not we can just hike on back 8 hours round trip and hope they will honor the repair ... Not. read more

Foothill RV Center - Rusting fridge from 22 months of neglect in their backlot while they supposedly did "repairs". - Body Shops Near Me - Moreno Valley, California

We've been to Foothill RV Center multiple times, and have always had a great experience! Chuck, German, and the crew are absolutely amazing! Chuck always spends time explaining the bells and whistles, and we always walk out feeling more informed. As a former Forest River employee, Chuck knows all the odds and ends of our Georgetown motorhome. He's so knowledgeable that when we travel from our home in Northern Washington, we make it a point to go see him in Southern California for anything that is needed for the rig. We've been doing business with them for years now, and have never been disappointed! In fact, I'd say that they have become great friends/family to my boyfriend and I. I highly recommend their services! read more

Foothill RV Center - German (L) & Chuck (R) Great guys!!! - Body Shops Near Me - Moreno Valley, California

Best RV shop in socal hands down. Best prices and very quick service. Chuck and german are awesome

No. No. No. The worst decision ever!! Crooks, thieves and hacks. Do not bring you RV here ever. They said they completed work that was not done. The work they did do was terrible and unfinished. And they lied about parts they had and where supposed to order and never did even after 6 months; called multiple times. They also have a pest control problem which infested my RV. They provided no write list of work to be performed and nothing itemized; no details at all and when I questioned and requested, they tried to intimidate me and suddenly required collateral, & then stole silver bars, used as collateral! didn't finish multiple repairs and failed to install parts that I previously paid for. Took to court and Germain A. (O) owner lied and I wasn't granted continuance to properly present case, but have pile of evidence (278 pics) and def would have won case without question. They should pay me $3600 for work I had to have done elsewhere and $1200 for work they charged for and didn't compete and compensate for trip delays and additional lodging expenses; and return my silver they stole. Owe me $7800 dollars! (pics taken on my old phone sorry) 278 pics of evidence why you should not go there; provided upon request! RV traveler, heed my warning Terrible place run by terrible staff Feel free to contact me J. Beach read more

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One day work(8hr) , charged double labor(16 hr) Charge storage fee? Don't recommend Foothill RV Center anyone else, I'm not bonded yesterday, At least compared 3 different place. To avoid overcharges( ripoff), Don't trust them. Better check yelp first/ reviews Trash ,rude read more

THIS PEOPLE AT THIS SHOP ARE DISHONEST AT BEST! I'd advise my worst enemy to stay far away from a shop like this. Chuck and Mike come across as no more than used car salesman. They will use the cheapest materials they can find to maximize their profit. They don't care if it leaks or fails a week later, they have their money. The workmanship is horrible. It's all about getting you in and out as quickly as possible. Most of what they did on my rv was wasn't done correctly. They take and recycle old parts that they have in their shop even though the insurance companies pay them for new parts. It should have been a simple fix for my rv if they would have just been honest and done the right thing. I never asked for anything more than for my rv to be fixed the correct way with the correct parts, but even that seems to be impossible to get from these people. Now a year and half later I'm still fighting to get my rv fixed correctly. I WOULD STEER CLEAR OF DOING BUSINESS WITH PEOPLE LIKE THIS! read more

Came in to have the shop order a new set of propane hoses. They were fast to order a part and faster to take my money. After being told I'd get a call once parts arrived I ended up calling. Once I received the parts they were the wrong size. Once I was finally able to get ahold of them, it seemed they were trying to give me the run around. I came in to resolve the problem but I was simply trying to be bought off with a smaller regulator and smaller hoses. Not sure if it matters or not but after waiting 40 minutes with my daughter I decided to push for the refund. The refund took about 20 minutes. Looks like I'll be looking for another RV dealer to work on my RV that can be reliable. I read more

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Not responsible, had appointment for repair brought RV in at scheduled time waited a hour to see someone and then was told they had no place to put my RV. Told me they would call me when they got room. Never called back after two weeks, I called them back receptionist said they would call me right back. Still no call back. Owner talks a good game but does not deliver. read more

As a new RV owner I needed a quick overview and class about being a motorhome owner, one of my friends recommended this place and said they do a very detailed walk through of everything in which they did for $400 for 2 hours of their time. I was told they would wave that if I requested some services from them and went ahead and picked out a residential refrigerator for a total cost of $1800, take in consideration I went there to learn about RV's and had no idea nor did they have a catalog of what I was getting, on the day of pickup I showed up to see a Home Depot 5' hotpoint refrigerator that costs $300 and told German (the owner) I was not about to pay $1800 for a $300 refrigerator. I was threatened with a Lien being placed on my Motorhome and the owner was very rude at this time. The rest of the guys attempted to de-escalate the situation and were understanding of my opinions but the owner was not having it. I paid the initial walkthrough class given by them and can say I would not go back due to the owners demeanor and treatment of its customers. All this would have been fixed by simply having a products catalog of what they are selling and not surprising their customers with cheap Home Depot refrigerators and/or products. read more

By far the worst service I have ever had in my life. Not to mention a complete scam. I took my 5th wheel here in Dec. of 2020 for some repairs and upgrades. I was told these were minor and simple things and they could absolutely do them promptly. Weeks turn into months, then years! I call constantly and I am always given the run around as to why it is not ready. Now let's remember these are minor repairs. They say I cannot pick it up as it is not done. I wait 22 months while staying in communication and consistently being told it will be done soon. 22 months later I get a call that the trailer is ready and I have 24 hours to pick it u before they start charging me rent. I have moved out of the state since I dropped it off almost 2 years ago and they were aware of this. I obviously need more than 24 hours to arrange. He threatens me and tells me if I don't pick it up in 3 days he will charge me or sell it. I change my entire life around to go get it. I am told it will be ready to go and bring cash. I arrive and the owner notices upon doing the walk through that none of the work was actually done. He says that he did not do a walk through before having me drive 4+ hours and he was not aware all of these things never got done. I am in shock when I see the condition of my trailer as well. It is beyond disgusting what they let happen to it in their care. It has a ton of new damage. He says he will fix every thing and I am to give him $4000 cash now. I give it to him and go to lunch. At lunch I decide I am just going to take it even though they didn't do any of the work that I now paid for and that I will fix the new damage else where and take the loss. I come back and let the owner know my decision. He says he will not give me the Rv. He says he will sell it. He threatens me and tells me that if I give him $1000 more dollars cash he will let me take it. I call my attorney and we basically decide that I should take the additional $1000 loss and call it a day. I give the owner the additional $1000. I expect he will be walking me to the RV after because I gave him exactly what he wanted when he did zero work. He then says he will not give it to me. He will only give it to me if I sign something saying he did all of the work and I was given a discount. What! Again, I am forced with do what he says or he doesn't allow me to have my property and says if I leave he will sell it. I wouldn't recommend this company to anyone, not even my Ex Sister in Law and that's saying a lot. It has cost us thousands of dollars and I have been told by another company already it will be thousands more to fix. read more

Our 5th-wheel trailer needed work done, the staff was very informative and knowledgeable.

Chuck, Herman, and everyone at Foothill RV are super. We had our tile replaced with wood floors, added fireplace, clear coat the outside, and bins fixed. Very professional and knowledgeable. The workmanship was perfection. I wouldn't have anyone else work on our motorhome as trust and honor can't be matched. We came in as customers and left feeling like real friendships were made. Thank you, Foothillrvcenterinc.com read more

Foothill RV, German and Mike especially, did a fabulous job on our brand new RV door latch system. They were prompt, proactive, and really helped us out with this on-the-road emergency. We were back on the road before we knew it! We really appreciated their extra efforts to get us fixed up fast so my disabled husband and I could get back on the road safely. They even fixed up some minor things that needed repair while we waited. Thank you, German and Mike! If we're ever in So-Cal again and need a repair, you will be our place. read more

I had a wall fall and damage my rv on driver side . While in the process of reinstalling the wall i moved my rv out to the street a drunk driver decided to side swipe the other side. The point is after Foothill rv service in Moreno valley was through with repairs there was not a sign that my pusher Rv had ever been touched They went above and beyond what was required. Mr Herman and his crew were more like family to us than a work shop. VERY Professional. read more

Foothill RV Center is the beauty shop for your RV. I have a vintage trailer that was in need of a paint job and I wanted someone to handle her with care. Herman was recommended to me by my insurance agent and I couldn't find anything on Google or Yelp to see what others thought. So we went for a visit and met Herman. A very nice guy, Herman showed us around and we saw his crew working on some huge movie industry rigs that he was building custom on semi bones, amazing. Once we started talking details I knew that he could do the job, he worked with us to make decisions along the way and we were very happy with our beautiful tin can. The location is a little odd to find, no good signage but they operate out of the Toy Locker space. Just give Herman a call. He does mostly big 5th wheels but can certainly handle a vintage with care. I think they were just as excited as we were. Custom paint and repair, really well done designs by hand were impressive. It's an easy stop off the 10 frwy if you just bashed in your rig and you want her fixed up for the next trip. We also had a Fantastic Fan installed and I know he can get all sorts of parts for RV's. read more

Foothill RV Center - Blue Heaven with her new paint, thanks Herman and the guys! - Body Shops Near Me - Moreno Valley, California

Don't look any further guys, this is a one stop shop for your RV paint and body shop. These guys will preform a miracle on your RV. My clear coat was pealing on the top perimeter of the my RV. They repaired it and it look terrific. This is a big shop to get your big rig into. We have a 40' RV and they can get into the shop so it will be safe and secure. They will take their time and do it correct the first time. We are so lucky to have them in our city. read more

Foothill RV Center - Body Shops Near Me - Moreno Valley, California

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I took my motorhome in Foothill RV to get a quote for new flooring. Chuck told me that they have done many floors and was working on one now. I ask about the removal of the title, Chuck said they would not have to remove the floor they can adjust the rollers. What he did not says is that they would cut (jagged) 1 1/2 inches from the bottom of the cabinet and pull away the face of the cabinets. I took pictures and sent them to Chuck and he sent out Herman out to our house try to repair. After seeing the damage, Herman's words were sorry that we messed-up and we will be fixing it. I had to bring the motorhome back to the shop have it fixed. I made a list of issues that needed to be corrected and while it was there, I had them additionally repair the fiberglass in the back. When I went to pick it up, only the back had been repaired, none of the damage that they did. That's when Herman stood in front of Chuck and told him this was done somewhere else and he did not tell me anything. I could not believe the lies Herman just told. Then Chuck went along with it and said that Tiffin shipped the motorhome that way. They refaced the bottom of the cabinet, but when sitting on the couches you can see outside from under the cabinets which also lets in cold air and wind. Now I have to go to another company fix the mess that Foothill RV as done. Chuck's parting words to me was that if they did it right the first time, I would not have a reason to come back. Well if they did it right or even fixed the damage they did, I would have a reason to give them all my business. But I cannot recommend this company to anyone and if you do go please take pictures of everything in your motorhome. This by far is the worst company I have dealt with in all my 20 years of RVing. Update, still waiting to hear back and to receive me bathroom trim which I was charge $140 for back in Dec. . read more

My wife's brother recommended Foothill RV to us after he had some work done on his RV. We started with having solar installed and due to them doing such a great job we had numerous other things done! German (owner) is the nicest man you will ever meet--he stands behind any work his men do and if something is wrong, they will fix it. They are always busy but he will take the time to sit down with you to listen to your concerns. We are having issues with our door and he has been working on it without charging us!! Our rig was cleaner (inside and out) when we picked it up than when we took it in!! He treats his customers with respect but he also treats his employees with respect. It's nice in today's world to see an owner treat employees this way. One Friday we were in there and he was cooked them lunch!!! Most rigs stay inside their shop so they are safe and secure--and if they have to stay outside they are guarded by a fence and his 2 guard dogs!! I would give him 10 stars!!! read more

We were not satisfied with the communication, we do not feel they did the work as they said they would, we were told they would have pictures of all the work as they were doing it, they didn't send but two pictures so we will not be recommending anyone bring the vehicle here. Not to mention the ridiculous price we paid for the shotty work. read more

Foothill Rv did an excellent job on my rv. My rv had been sitting for years and they got it up and running no time. The owner paid attention to all the details and did an excellent job repairing all the work that was needed. I felt as if he only worked on my rv;he immediately called me and talked about various options to repair the problems from the least to the most expensive. He would then give me his professional opinion on these issues. He familiarized himself throughly with my rv and what I wanted done and I really appreciated that aspect. The new roof is phenomenal. It's very well done with good quality workmanship and the price was reasonable. Foothill rv will now be the only rv repair shop I will go to. . read more

Great customer service! With patience and expertise, Herman carefully listened to our needs and made sure that the job was done "just right." Not only did Herman and his team do a beautiful paint job on our vintage trailer, they also checked and sealed the seams to ensure the trailer was weather tight prior to the paint job. To top it off, Herman did a quick electrical and propane check to make sure everything was in working order. read more

Foothill RV Center - Our Daisy with a fresh coat of paint! - Body Shops Near Me - Moreno Valley, California

German is the perfect example of a traditional, honest and straightforward service technician. Highly recommend Foothill RV!!!

If there were more than 5 stars that I could give, Foothill RV Center would be more than deserving of them. They provide excellent service, and they genuinely care about their customers. My husband and I were camping in California from Arizona pulling our fifth wheel. While leaving the campsite we experienced some problems with our hitch that needed to be taken care of IMMEDIATELY​. I made several​ phone calls to try and see if someone could get us in to look at what was going on. The places I called said they were just too busy. We even stopped into​ one location just to try to speak with someone and they turned us away. We decided to call Foothill​ Rv where we spoke with Herman. Even though they were busy themselves, he did not hesitate and told us to come on in so that they could take a look at the problem. Herman and the staff were extremely knowledgeable. Parts had to be ordered so we needed to spend the day hanging out with their crew. They took care of us and made us feel like family!! They are AWSOME!! read more

Amazing service! We were headed out in our RV when we noticed we had a water leak. Called them at 7:30 am and they were open! They fixed our problem within minutes and we were on our way. Super friendly service, they'll have my business in the future for sure! read more

I just picked up my 5th wheel. Herman kept his word all the way through the process. He sent photos like promised during the repairs and the quality of work is top gun. I definitely recommend Foothill RV Center. read more

Herman was unable to come on the day I needed his help, but still took my call and tried to help me troubleshoot my RV issue over the phone. He was very knowledgeable and went out of his way to help. Even though the problem had to be fixed by another mechanic due to availability, He was on the right track with his assessment of the issue. I will definitely call Herman when I need assistance with my RV in the future. read more

Foothill RV completed my installation job same day, and allowed me to avoid having to stay in a hotel for the night. Once they knew my situation they were quick to say it would be no problem to do it same day and have it back before sundown. The owner is a genuine man and the price was very fair. read more

I just had my fifth wheel worked on and the work was outstanding and came in on budget. German and his staff were great and under promised but over delivered. This is the first time I have ever had work done on an RV or car that exceeded my expectations. Great job, German. read more

Beware of this RV repair shop! The owner Herman talks a good game but when it came down to it he DID NOT KEEP HIS WORD. I took my trailer in for repairs after it was involved in a collision and it came home with new damage due to the careless nature of the workers at this shop who decided to cut a "project car" in half right beside my toyhauler causing damage to my windows and gel coat all along the side of my trailer. In addition to this, pieces to my air conditioner unit were missing (even though there was no work done to my ac unit) and holes were left in the interior of my trailer exposing poor workmanship. After communicating with Herman for 6 months regarding these issues and concerns, he did nothing but give me the run around and make empty promises that he would turn it into his insurance. He also claimed to have mailed out the ac pieces multiple times which I never received. Herman finally gave me some old broken ac unit pieces (which I assume are from someone else's trailer). I could go on and on to share more about my dissatisfactory experience with Foothill RV Center, but you get the idea. I will not be returning to Foothill RV Center and I do not recommend this place to anyone who values their RV. read more