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    Crest RV & Trailer Supply

    3.6 (54 reviews)
    Open 8:00 am - 5:00 pm

    Services - Crest RV & Trailer Supply

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    RV repair

    Crest RV & Trailer Supply Photos

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    Hole in sunroof

    Let me start out by saying that everyone at Crest RV were more than nice and easy to work with. Most of our complaints are with the condition of the Cruise America RV. This 19 foot unit should NOT have been rented to us. We have rented RV's for years from other companies, and have never had any issues as this. Probably because this being an older unit with over 114,000 miles on it. The main issue is there is a large fresh water leak in the bathroom that loses water into the grey tank so you have to turn off the water pump after each use. Due to this leak, with a conservative water usage, we were only able to get 1.5 days out of the fresh water tank until we needed to refill. When using city water the leak is so bad that the grey and black water valves need to be left open or toilet will overflow at night (YUCK!). Safety Issues: The Fire Extinguisher was EMPTY (we didn't find out until we were cleaning it for return). Windshield wipers are useless making driving during a surprise storm difficult. We know that camping is not a germ free experience, but come on; the fresh water hose was stored with black water dump hose which is completely unsanitary. The dump hose didn't fit in its compartment and the plastic lock did not work on that door anyway for proper storage. Black mold present in bathroom. The unit needs some kind alignment (wheel or frame) as is unsteady driving. Steering is difficult to keep going straight with a lot of play in the steering wheel. The smoke alarm had been removed. Bathroom issues: Grey water indicator shows 1/3 full even after dumping, black never shows any level at all. There was a hole in the sunroof allowing rain and bugs to get in. We had to put duct tape over it. Annoying Issues: We were given the unit with the L.P. gas turned 'OFF' and told it would take 6-8hrs to cool down. During the walk through we were told that the reason the refrigerator was blinking 'CHECK' is we were not on level ground. After a day, due to zero cooling in refrigerator and many blocks of ice, we had to call Cruise America: The L.P knob is not labeled for open/close, so it wasn't obvious. The stove starters do not work, so we had to buy a lighter. There was dog hair everywhere, even in cabinets & drawers. Extremely heavy in rollup curtains and the upholstery was dirty w/body or animal fluids & spills, not just dog hair. With a picture of a dog on the window I assumed there would be some mess, but this was really excessive. The right speaker hisses making the sound system unusable. The 2 dump handles were not labeled which one was grey or black.

    Break light wires dangling, the tape and fishing wire "fixes" clearly didn't work

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    4 years ago

    These people really do a great job. They are honest and trustworthy. Praise God.

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    6 years ago

    They were very kind and showed us one of the rentals and answered any question we had.

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    8 years ago

    Even when we had a issue that wan't in their scope of work they found someone who could. Great customer service!

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    9 years ago

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    8 years ago

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    6 years ago

    Great staff and service the RV was great didn't have any issues at all easy check in and out overall good time!

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    Page 1 of 2

    Ask the Community - Crest RV & Trailer Supply

    Review Highlights - Crest RV & Trailer Supply

    I was actually able to get it to Larry at Crest Rv Repair with little issues.

    Mentioned in 7 reviews

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