If you want your stuff stolen use this storage place. My storage was broken into and all my…read morepersonal valuables were destroyed. When I went to see cameras they were super blurry and only record 10 seconds of footage. They broke the lock and took it but since they didn't leave evidence they wouldn't pay the claim, even with pictures of all my personal stuff destroyed they still didn't want to pay my claim. I only used this place cause it was the cheapest now I know why.

Filthy. Train dust coats everything in the units. See images, both those items were clean when…read morethey went into the unit. My unit was not close to the tracks. Insult to injury, when moving out they asked that I sweep out the unit. None of the filth inside was mine, it was entirely because the owner refuses to seal up the buildings. Evidence of rats too. Almost 20 years here. Just saw that online pricing is less than half what I was paying. Expect your storage fees to go up significantly every year. It is a dishonest policy. The last staff was rude and inept. The new guy seems organized and nicer. Processed my move out professionally.

Rick and Kathi have served us now on two occasions. The service requested for storage was…read moreimmediately available and the space requirement was perfect that served our needs. They run a clean operation and are the nicest folks you'll ever want to meet, I recently had to clear my storage since I moved to another state, they were very accommodating while checking on me to ensure I had water and asking if I needed assistance in any way....I appreciated the gesture! I give them a 5-Star for their customer service, storage availability, and the value was spot on. That makes a difference when dealing with businesses. Thank you Rick and Kathi, we won't forget ya.

Beware! Do not put any of your valuable things in these units. Our lock was picked and things…read morestolen from our storage unit. It had been at least a year, possibly more, that we had last been in the unit. When we arrived Sunday, we realized our key did not fit the lock and that the lock was a different make, than what we had. We got the manager to cut the lock for us and when we opened the door, we realized things had been taken. We actually found our old lock inside the unit and yes, our key did fit our lock. IT HAD NOT BEEN CUT OPEN. We will be emptying our unit because we no longer have confidence in the Security here.

I've never had a problem with this facility until now. The payment system was changed without…read morenotification. I called on the first when due and property management hadn't even been informed of the change by the owners of the company. I tried multiple times over several days to just make a payment. No payment allowed over the phone and the new payment site wasn't working. I waited for a call back that things were remedied. Now on the 15th I get a bill with a late fee. I asked to be put in touch with the business owner, but was told multiple people with the same complaint and nothing could be done. Then informed the online payment option wasn't a guarantee. So how do I pay if no payments over the phone and I cannot access the new system that wasn't working? This truly should be remedied and customers reimbursed that called on the first, that there was a problem. Very unprofessional of the owners!

moved in yesterday, had a great experience thus far. Clean and secure and very friendly staff.read more

Very friendly staff!! Great pricing. We have had our boat…read more stored there for the last 1 year & half. If you need a place to store a Boat or RV this is the place. They even have great pricing on the storage units as well.

Bitter sweet day as I move out of my storage unit. I have been with storewise for over 2 years and…read moreI have had an exceptional experience. Veronica and Nelly are absolutely amazing and very reliable and communicative. I have been through every situation here from losing the key to my lock to moving into a smaller unit and beyond and every step of the way they have been great. Highly recommend this facility. The value is great, the convenience is even better, and the management is really the icing on the cake.

DO NOT RENT FROM US STORAGE!!! Gate was constantly broken at the first location I had my vehicle…read moreat. They sent me notices for rent increases, up to a 40% increase every couple months (once two months consecutively)! When units were broken into, I was the one who would have to call the police to make a report and wait for the cops to come. The only reason they have any business at all is because they're buying up all the mom and pops so when you need storage they're the only option for miles. When I called to ask what notice they needed for a move-out, I was told to just let them know when I had vacated as long as it was: "by the 5th". I said, "so if Im out before the 5th of the month I don't pay for the next month?" to which I was told "Yes!".... Go figure I move out on the 4th, send notice and am told that I owe the "pro-rated" amount for each day which is practically another month of rent. Nicole who was at the Banning location knew what I was asking when I called to ask but was intentionally vague so I would have to pay the exorbitant pro rated amount. Also they have an "insurance" they make you pay which isn't really insurance, its just another little fee scheme to juice the tenants. Not to mention a sign up fee which I had to pay again even though I was moving from one location to another. Worst company I have ever dealt with. On par with the worst internet provider you can imagine. DO NOT RENT FROM US STORAGE!!!

From the owner: Our Banning, CA self storage facility offers RV parking. Rent or reserve your storage unit online…read moretoday!

I've had my property there going on 6 months, the best storage company I will recommend. Good…read morecustomer service and security, very clean and never no issues with my lock. And the prices are reasonable.

They are reasonably priced and occasionally offer discounts. They are located in a safe area.read more

This place is perfect! The app to enter and exit is a great feature. It's clean and well kept…read more Customer service is top notch! I'm glad I picked them for my short one month storage needs.

Christine office manager was not discreet and gave out my personal information , they raise pride…read moreon rental with no notification started at 90 went up to 160 in a year