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    Autosource

    2.8 (327 reviews)
    Open • 9:00 am - 7:30 pm

    Autosource Photos

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    KBB price
    Byung M.

    I visited to sell my car Employee said $12,000, after talked to manager, smacked down to $8,000 then I left. KBB was $ 10,128

    Auto Source 0 stars
    Reenie R.

    They stole my car. And then repossessed the new used car that I paid for. All because of payment was late a few days. I never got my other car back or was paid any money even though they stole $7,000 from me. Totally carless it's a total scam.

    Not replaced seatbelt
    Ashlie C.

    I typically write positive reviews, but my recent experience with this dealership was disappointing enough to warrant an exception. Initially, I was impressed. I found a car online, called ahead, and they had the vehicle ready for me to test drive alone. The absence of pushy sales tactics was refreshing, and I was able to negotiate a deal that suited my needs despite being in a bit of a rush. However, the post-sale experience has been nothing short of frustrating. In our purchase agreement, the dealership committed to three things: an oil change, a detailing of the car (which was dirty and had a strong dog odor when I first test-drove it), and a replacement of a broken seatbelt. Unfortunately, none of these promises were fulfilled. I dropped off the car on July 5th and didn't pick it up until August 18th, with no work done. Although I was provided with a loaner vehicle, it came with its own issues--a near-empty gas tank, non-functional AC, and a windshield wiper that was falling apart. Communication with Tim, the point of contact for the repairs, was inconsistent, often leaving my messages unanswered. When I was finally informed that my car was ready, I arranged to pick it up the following Saturday due to my work schedule. After driving all the way from Kailua, I was told upon arrival that no repairs had been made. The manager, Remi, got involved and mentioned that there was confusion and finger-pointing among the staff. He assured me that the car could be fixed within an hour, but I didn't have the time to wait. Instead, I was given another poorly maintained loaner vehicle and told to reschedule the oil change and detailing. I agreed to have my car delivered to me after the repairs were completed, however last minute they stated they didn't have anyone to drop it off. The following morning I arrived to pick up my car but when I finally got it back, it was far from what was promised. The car was not detailed, there was no oil change, and while the seatbelt strap was replaced, it appeared to be a used part from another vehicle. Moreover, the car, which I had left with a full tank of gas, was returned to me nearly empty. Overall, this experience has left me deeply dissatisfied, and I would not recommend this dealership to anyone. This was my first time purchasing a car from a dealership, and it will likely be my last from this business . Save yourself the hassle and take your business.

    Mahalo for buffing my car
    Janine L.

    I dont know why so much negative comments about this place. My experience was not that. I walked in knowing exactly which car I wanted and out of all the 400 cars there I picked the one being worked on (thats how I knew that was the one). When I left I was missing a fob, small minor dents (that I didnt mind), and the safety was expired 12/24. The next day the dents were taken out (really great job), the other fob was found, and the safety was done. After reading these comments I did have buyers remorse that first night but sometimes you have to have a litte FAITH and hope that things just work out. But today, I absolutely LOVE LOVE LOVE my purchase. The car was CLEAN CLEAN CLEAN and for the year it had low miles. Tomorrow when I take it to my mechanic I hope he says everything is good. Mahalo Malu at Autosoure and Autosource. Much appreciated.

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    12 days ago

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    3 months ago

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    7 months ago

    Business owner information

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    Rima B.

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    1 year ago

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    11 months ago

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    6 months ago

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    1 year ago

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    5 months ago

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    2 years ago

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    2 years ago

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    11 months ago

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    2 years ago

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    6 months ago

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    2 years ago

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    5 months ago

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    1 year ago

    Smooth process in purchasing a car, not too much of a smooth process trying to get a hold of appointments, changes, or just them period.

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    2 years ago

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    11 months ago

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    1 year ago

    Steer clear of this place. They overpost tons of ads and they are not accurate. None of the cars are what they are representing.

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    2 years ago

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    1 year ago

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    7 months ago

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    11 months ago

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    2 years ago

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    5 years ago

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    2 years ago

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    Page 1 of 9

    Ask the Community - Autosource

    Review Highlights - Autosource

    “Thanks to Taeho's tenacity and devotion, I now have a car that makes me feel good every time I drive it.”

    Mentioned in 19 reviews

    Read more highlights

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    Servco Toyota Honolulu - New 2024 RAV4 !

    Servco Toyota Honolulu

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    Buying a car is usually such a long, tedious process, but Shane Yuen over at Servco Toyota Honolulu…read moremade the whole experience fly by! Right from the start, Shane was so warm and welcoming. His no nonsense straight-forward approach is really what sold us, we could tell that he wanted us to get what was best for us. Shane explained all of our options for add ons without pressure and was super informative. Although we planned on just getting the bare minimum we actually left with some add ons. Even while juggling multiple customers, he never made us feel rushed or wonder where he was. He made sure every single detail was taken care of. It was obvious that Shane has a passion for Toyotas and is extremely knowledgeable. We also loved working with Jaidie our financial rep, although we weren't with her for as long, she was super efficient and helped answer our many questions about add ons. We are so grateful for this experience and will definitely purchase from Honolulu Toyota again.

    The service provided for my car was excellent, and the entire process was handled professionally…read moreand efficiently from start to finish. I truly appreciated how organized and timely everything was, making the experience smooth and stress-free. The staff was courteous, knowledgeable, and kept me informed throughout the service, which gave me confidence that my vehicle was in good hands. One of the highlights of the visit was the comfortable waiting lounge. It was clean, relaxing, and thoughtfully set up for customers while they waited. I especially enjoyed being able to partake in a hot beverage, read the newspaper, and watch TV in a calm and welcoming environment. Small touches like these really make a difference and show that the business values customer comfort and satisfaction. Overall, this was a very positive experience, and I would gladly return for future service and recommend them to others looking for reliable and professional automotive care.

    Servco Subaru Kaimukī - 2011 Acura TSX wagon

    Servco Subaru Kaimukī

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    If you're in the market for a Subaru, I highly recommend going to Servco Subaru Kaimuki and asking…read morefor Alika. We went in person to look around and test drive a few different models and series. Instead of a high-pressure sales pitch, Alika took the time to listen to our needs and wants so he could match us with the absolute best option for our lifestyle. He was exceptionally accommodating, answered all of our questions, and demonstrated a deep knowledge of each vehicle's features and performance. Shopping for a car can easily feel overwhelming, but working with Alika made the entire experience seamless and stress-free. Mahalo, Alika!

    We had a great experience working with Arvi and Reid at Kaimuki Subaru. Arvi was super efficient,…read moreknowledgeable, patient, and not pushy at all. Reid assured us they took care of registration. They made the whole process quick and stress-free. We wanted to add tint to the windows and our car needed a bit of detailing on pick up but nothing that wasn't handled with professionalism and responsiveness. We were given some advice on tint gradient which is helpful in sunny weather-you can get a different color on the back and sides-be sure to ask about options. Arvi helped to coordinate our appointment for tint application with the car detailing and it turned out nicely. Highly recommend visiting Kaimuki Subaru and asking for Arvi! This was honestly one of the most straightforward and efficient buying experiences. Thank you to this team!

    BMW of Honolulu

    BMW of Honolulu

    (434 reviews)

    Kaka'ako

    I had a great car buying experience at BMW of Honolulu. Advisor Claude Cantin was very patient and…read morehelped me find the right BMW that fit my criteria. He explained all the necessary information I needed to make a great decision. I look foward to seeing Claude around the showroom when I take my vehicle in for services.

    Best experience I've had at any dealership on Oahu getting into a lease. We were so lucky that…read morePatrick Dillard was our advisor. No pressure, no sus games. Patrick was extremely knowledgable about everything BMW and well versed on similar options from competitors. We were blessed by his constantly pleasant attitude and abundance of patience and grace. Any questions and follow up questions were explained as elaborately or simply as we needed. When we needed space and time, it was granted. When we wanted more guidance, it was provided. We were never lost in the mix of what was being discussed, and what the next steps were. As many cars as Patrick must lease, the experience still felt personal and custom to what we were looking for. When we were handed over to Issac Castro in Finance he was equally as pleasant. At no point did we feel pressure to add something we weren't comfortable with. Issac explained their options in detail, we got to ask questions, and land on agreements we felt good about. Additional shout out to their tint team and detail team. When we needed these services, it was done swiftly and beautifully. BMW Honolulu staff are attentive as ever no matter the day of the week (and weekend) or the time of day.

    Cutter Chrysler Dodge Jeep Ram Fiat - As you enter the service dept. you will see this sign by the gate.

    Cutter Chrysler Dodge Jeep Ram Fiat

    (555 reviews)

    I've always gone to this place because I purchased my Jeep from them 3 years ago. With the…read morepurchase, there were a lot of perks like free Safety Checks, Basic Service (warranty), and among other things. My experience has always been average; in fact, there was an incident that was not very pleasant. However, all issues were addressed-that's the important part. Anyway, last Wednesday I dropped my vehicle for another safety inspection and I am truly blessed to have had Marshall as my rep. He was very courteous and pleasant to work with. He called me in time when my vehicle was done (way ahead of schedule) and he even helped move all the vehicles in front of mine when I was picking it up for it was buried all the way inside (which would have been 15 minutes more waiting). Lastly, he asked me a question if there's anything else i need or if I have any questions. He didn't push to ensure to give him 100 for possible survey. He just did more than what is expected and that deserves more than a 100 in my opinion!

    So where do I begin. I have service appointment scheduled with them for next Monday, 31 August. I…read morecalled last week to get an estimate on what my first service will cost. I was told by the young lady on the phone that she would have someone contact me with that information. this was on Tuesday and I never heard from anyone all last week. I called back a few days later, and an automated message said to leave a message, and someone would call me back. You guessed it, NOTHING! I called yesterday, got the same automated message, I left a message, still NOTHING I have owned many cars over the years, this is my 1st DODGE, and I've experienced the occasional hiccup here and there. This one IRK's me the most, especially since I work in a similar industry and taking care of your customer's is a high priority. After reading some of the reviews on this dealership, I am seriously thinking I should cancel this appointment and take my business elsewhere. I bought this car recently from another car lot in February with 2300 miles on it. I'm approaching 5000 mile and want to make sure it is serviced by a dealer, but if this is the kind of service I can expect, then I may as well go to an independent shop

    Autosource - car_dealers - Updated October 2026

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