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    Auto Connection

    4.5 (46 reviews)
    Open • 10:00 am - 6:00 pm

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    30 minutes

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    Reviews With Photos

    Jenely S.

    I purchased a 2014 Toyota Sienna from Auto Connection about two weeks ago. Dragan and Nikola made the process sooo easy! I took the van for a couple test drives (once by myself and the second with my husband). I believe they gave me a reasonable price (based on comparisons from KBB). Then when it actually came to purchasing the vehicle, we went in to put a down payment, sign papers, and they handed over the keys- it took only about 10-15 minutes. They took care coordinating financing with my bank (they offer financing but I chose to use my own bank), as well as transfer of title and registration. They really took the stress out of buying a used car. The van has been running very well so far. My only issue is that there is a small piece missing from The front bumper (as seen in the picture), but it's purely cosmetic and expected from a van that's almost 10 years old. Another odd thing is that the trunk won't open all the way- it opened fine when we test drove it, but about the second day after we bought it, it started getting stuck. Had I been more through when test driving it, I might have caught the issue (or not). It seems like an easy fix and it doesn't really bother me, which is why I still give them 5 stars. I still feel like I got a good vehicle for a decent price and easy purchasing process.

    Joe L.

    If you are looking for any car, these are the guys to go to. Even if they don't have it in stock, they will find the vehicle for your needs and budget. Quick, fast, and responsive, Nikola and Dragan are the most professional gentleman I have had the pleasure of working with. Auto Connection is perfect for the first time buyer or the genuine car enthusiast! 10/10 will definitely go here again for my next purchase. Keep up the great work guys!

    Joseph D.

    Where do I even start. BEST EXAMPLE OF HOW BUYING A CAR SHOULD FEEL!! I have owned 7 or 8 cars in my life where I have had the "opportunity" to sit across a table from a car salesman and hated every moment, until this one. I knew exactly what I was looking for, I knew what I had to trade, and I knew what I could afford was shy of what I needed for Jeep I wanted. The gentlemen that helped and sold me my new Jeep were fantastic! They knew exactly what I could afford and helped get the price down to that mark. I am forever great full, you will always get a referral from me. Mahalo, Mahalo nui loa. Edit: so you know it's a real review.. Parking can be, difficult. Multiple businesses share the same street so parking is almost nonexistent. Even with this 5Stars all day!!!!

    Robert L.

    Service was good, but they failed to show me a lot of things while giving me a tour of the vehicle. The Carfax was provided, but when I checked it later it was different from what it said ( I had the copy of the carfax from Autoconnection and compared it with the carfax I received later). When I bought it from the dealer it was one owner, but when I looked at it later it was two owners. The owner was really good and helpful, but I feel skeptical about the dealership (if they actually checked the car for any issues).

    Check Engine light on absolutely can't question that Nikola!!
    Sc O.

    Recently I moved from Oahu to the Big Island and unfortunately my car was stolen after being there 7 months. It was a beautiful car that I special ordered and there wasn't another on any Island that I could find to replace it. I looked all over the Big Island for something I would accept as a replacement but was unable to find the right car. Eventually I started trips to Honolulu I felt that I had a better chance finding something there. My first two trips I looked at so many vehicles and still didn't find the right one for me. I got home I started to just look for brand new cars and decided to go with the new Nissan Kick. I started making arrangements to see and test drive the car in Honolulu the next week but that same day I was browsing and came across this sporty looking convertible and I couldn't get it off my mind so I sent a message to Auto Connection inquiring about the 2011 BMW 135i and received a immediate reply from Nikola. I was told it was a beautiful car with very low miles 38000 and in excellent condition. l told Nikola I wanted to come see it next week he said not a problem call him when I arrived. As the plane hit ground in Honolulu I called Nikola and told him I was on my way. I arrived in the evening and the car was inside the garage with the top down and my heart started racing it was love at first sight! They asked for my license I gave it to him and I was handed the keys and told have fun! I was off and the car handled and preformed amazing I was so excited but I noticed one big issue!! "The Check Engine Light Was On!!!" When I returned I know Nikola new I liked it I couldn't hide it but I informed him of the issue and he said he didn't see it before but it will be taken care of i'm sure it's something minor. It was getting late I had a appointment in the morning to see and drive the Nissan Kick so I told Nikola I was going to sleep on it and go see the Kick in the morning and would get back to him before I leave he said he would be waiting. Next morning I picked up a former coworker/friend so I could get her point of view on my choices. We arrived at the Nissan dealer and started looking at the Kicks, We both agreed they were nice but agreed they weren't really my type so I decided to take her to see the BMW. I parked the car and started walking to the entrance and I saw the BMW in the driveway that is when my friend looks at me and says now that car is you it has your name written all over it!! She says don't even think twice just get it! We walked in and met with Nikola I told him as long as you get whatever needs to be fixed so that engine light isnt on I will take it. Nikola promised me and gave me his word it will be taken care of before he put it on the ship! I paid nearly the full asking price for the car and Nikola threw in the shipping. I returned home I gathered all the necessary paperwork needed to purchase and ship the car(insurance binder,cashier check) and was getting ready to send it off when i realized both times I saw the vehicle they had the top down so i never got to inspect the condition of it and that concerned me due to the extreme weather conditions here. I sent a email to Nikola right then inquiring about the condition of the top and that I was concerned that I never had the chance to inspect it. Nickola assured me other than a little fading in the crease from when the top is put down it was in good condition for the cars age so i said great I didn't want to worry about that it rains a lot on my side of the Island. I received the car the following week. I was so exited that it was here I didn't even look or notice the top at first. My first issue happened the day it arrived i was unable to lock or unlock the doors and trunk with either one of the remotes so I messaged Nikola he told me they had worked prior and to check the batteries they probably need to be replaced. I replaced the batteries in both remotes and unfortunately one has never worked but luckily the other did. I got in the car started it up and proceeded home and I looked down at the gauges and no way this can't be right Nikola promised and gave me his word that engine light would be fixed and I would have no problems! This is the start of my worst nightmare!! I notified Nikola of the situation as well as letting him know I was extremely upset and they needed to have it fixed asap!! Nikola assured me it was not on when he took it to the ship but the absolutely would have it fixed as promised. When I got home I started inspecting the car, as i took a closer look my heart just sank and i got sick to my stomach! Nikola flat out lied to me!! The top was in horrible condition when you looked at it closely the top was very worn and coming apart. Going up/down it rattled turns out back window was coming apart from the top which they had tried to glue back on unsuccessfully. Sadly he never tried to resolve the check engine light or the top! No integrity! Broken promises! Stay Away! Con artist!

    Marko M.

    Auto Connection again delivers the best deal on the market. 2015 BMW X5 with 3k miles for $$$ below market value, a deal I couldn't pass on. Fast service and super low financing just made this transaction Ultimate experience. Thank you Dragan. P.S. This car has ambiance light that you can change, loving it.

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    Page 1 of 2

    Ask the Community - Auto Connection

    Review Highlights - Auto Connection

    “I was looking around for a Mercedes Benz S Class and I saw the two models 2011 and 2016 that Nikola had on the showroom floor.”

    Mentioned in 3 reviews

    Read more highlights

    Autosource - Awesome selection!

    Autosource

    (327 reviews)

    I'd like to thank Malu for helping me choose a car.He was very patient with me and helped me every…read morestep of the way.I would also like to thank Rima for all his help too.I would definitely recommend Autosource to anybody looking for a reliable luxury car at a good price.

    I am one of those people that doesn't like to leave reviews, but this dealership deserves they…read morereview it gets. While this is a long review, if you're seriously considering buying a car from this dealership, please read to the end. I purchased a used car (5/25/2026) on the condition that the dealership would address the check engine light, the taillight that was out, and detail the vehicle (the car was sitting in the upstairs showroom, not prepped for sale and filthy). It wasn't ready until 5/29; however, while on its way to be delivered, the check engine light went on again -also, that day, sales guy, Skylar, informed me the lender wanted an additional $599 for down payment. I told Skylar I no longer wanted the vehicle because I realized I'd continue having issues and I wasn't going to pay more down. The owner, Rima, called, assured me I wouldn't have any major issues moving forward and that they'd write off the extra $599. I begrudgingly agreed to take the car against my better judgment, based on his assurances. Within a week, the taillight was out again... took half a week approximately to get Skylar to provide information about having it fixed. They sent me to their "sister" shop, who replaced the bulb. The following day, light was out again. That shop discovered the light assembly was damaged due to water intrusion and had to order a part (estimated three week ETA). On July 2nd, I took the vehicle in to an independent shop for a standard oil change since the dealership told me, after the fact (of the purchase) that they don't usually change oil on used vehicles prior to sale. Would've been great to know that in advance. During the oil change, the threads pulled out with the drain plug which, according to the shop manager, is caused by the last person to change the oil because of either cross threading or over torquing. Now I'm hit with a $752 bill to replace the entire oil pan (aftermarket part... had they used an original part, it would've cost over $1000). This is more than 10% of what I currently own on the vehicle. I made repeated attempts to reach Rima through both text and email on the 2nd. He finally reached out that night, just before 8pm. He asked that I take the car to the dealership to have their people "verify (my) concerns" and he was informed it couldn't be since it's undrivable. He asked what the symptoms were... I told him none because I was simply being proactive by engaging in basic maintenance. His response? "With no symptoms, this may be outside of our parameters to try to assist". I sent three more texts after, all went ignored. Rima, you are the owner. What do you mean it's outside your parameters to "try to assist"? After two unsuccessful attempts to have this situation rectified via email, and no direct response from Rima (as a reminder, he is the OWNER) (and only one text from his shop guy, Dennis, to tell me Rima wouldn't work with me), I filed complaints with both BBB and DCCA. This dealership and, more importantly, the owner, is shady as hell. Check out all the other reviews and come to your own conclusions. I'd strongly suggest looking for any other dealership if you're hoping to have a functional vehicle - keep in mind that I had the vehicle for a total of 1 month and 3 days before it became unusable. I made the mistake of not looking at the reviews prior to walking into this dealership. Don't be like me and save yourself unnecessary stress and headaches. For anyone else who has had issues with this dealership, feel free to reach out to me. It's time Rima be forced to face the consequences of fraudulent business practices.

    New City Nissan - Earl. Tell him I sent you.

    New City Nissan

    (350 reviews)

    Kalihi

    I reached out ahead of time and met Earl. I told him about me going around shopping for a midsize…read more4x4 truck. We went out for a spin, he went over the truck, and allowed me to go through the features of the truck. Back at the dealership he presented his number and since he knew I was shopping did not pressure me to sit and negotiate right then and there. After a few days of back and forth Earl and his team presented a fair price. Sat on it for a day and was fortunate enough to swoop this up before anyone else did. Very happy with my truck. The buying process has me feeling good about my purchase. If you buy a vehicle let them know I sent you.

    Recently had an issue with my Nissan when the "red light car sign signal" remained on. It has to do…read morewith the security system. Usually when you start the car, this will turn off, but it didn't and I was unable to get my car going for several days. I read the user manual and tried to troubleshoot it and even charged my battery to make sure that was not an issue. But when there was no avail, I called the dealer to make an appointment. They did not have anything that week, but told me that if I had the car towed to the dealership, they would "work me" in that week. A whole week went by. I heard nothing from them. I called them a week later to see where we were and to inquire if they found out what was wrong with my car. I was surprised to find out that they hadn't even looked at my car. On speaking with the head of the service department, I was told they would try to see if they could look at my car by the end of the week. I told them that was not really acceptable as I wouldn't have had a functioning car for two weeks and I needed to go to work. After that conversation, they suddenly had an opening and was able to fix my car that day. When it comes to actually servicing the car, there's no issues with that, but I've noticed that their customer service has definitely dwindled over the last several years. When I first bought my car, they had such excellent service as you can see from my prior review, which I gave them 5/5 stars. They also had a shuttle service and could drop you off so you didn't have to wait at the dealership, but ever since Covid six years ago, that was never brought back. Kind of wish they'd bring back their award-winning customer service. Definitely missed.

    JN Chevrolet - Window that won't roll up

    JN Chevrolet

    (293 reviews)

    Let me start off by saying J in sales definitely changed the game for us.!!!…read more My husband and I truly appreciate how much they helped and us today. From J walking out to greet us as we pulled in to the parking lot to the last second walking out the door at 840 pm in our brand new family silverado. They dont push the sale they dont make you feel like you need to have $ for a vehicle or credit isn't an issues they honestly changed how we feel about a car dealership.! They helped us work to find a number that worked for us. J definitely pushed his finance mgr to help us get the best deal and value for our trade in including incentives on our new truck. And let me also say he definitely smiled the entire time so we didn't know if it was good news or bad.! Each time he came back with better news than the first time. I can truly say JN CHEVROLET definitely OUT DOES Servco & cutter in my eyes and speaking from experience from buying with both those companies they pushed for a deposit of $3k or more.!!! NOT AT JN WE LITERALLY PUT $0 DOWN and still walked out with a brand new truck. So when looking for your first car or a work car/truck or even a family vehicle definitely consider my review and drop by their office and ask for J .

    Fuck this dealership, they take my truck that they sold me and then serviced. Rotated my tires and…read morethen while driving the truck one of the tires lug nuts were not tightened all the way and fell off as it was being driven. Took it back to the them asking to just make me whole and just fix the truck, didn't want to take any other legal action. They decided to not help me out whatsoever, they blamed it on a freak accident and basically told me to take a hike. Worst dealership ever to do business with as soon as they realize you're not a customer to them anymore they give 0 fucks about you. This dealership is trash. Their general manager Jason is a fucking snake and I hope that karma comes for him

    A1-Auto Sales

    A1-Auto Sales

    (356 reviews)

    This was by far the worst car rental experience I've ever had. I booked a rental online and, upon…read morearrival, realized their hours conflicted with my early morning flight. I asked to return the car one day earlier, but they refused to adjust my reservation even though the payment had not yet been processed. When I called to speak with a supervisor, instead of helping resolve the issue, he gave me an explanation that made no sense, became irritated when I questioned it, called me "ignorant," and hung up on me. The customer service was completely unacceptable. On top of that, getting to the rental location requires finding a shuttle that only comes about every 15 minutes, making the process even more inconvenient. Save yourself the frustration. Whatever money you think you're saving is not worth the poor service and hassle. I would not recommend this rental company and will never use them again.

    TL;DR - choose any other company!…read more Upon arrival, she. You go to rental transpo, the car rental shuttle driver will tell you, they have never heard of this company.... --- clue 1 your walk to the offsite shuttle will take you to "pre-arranged 4" and then to the center isle to wait for your shuttle. Which comes every 15-30 minutes. While you wait in the heat and humidity, you will be dreaming of an air conditioned shuttle. That will be dashed comely. As they pull up, in an unairconditioned van. ---- this is clue 2. In the van, the van drivers encourage conversations about politics! On vacation, with strangers. I wanted to throat punch my fellow passenger and driver by the end of the ride. It was already a long day, not, sweaty and uncomfortable physically and now this Bs? Let do something simple, like talk about the weather. And not open with are you republican or democrat....----- annoyed point 5 The sign by the driver. "Drivers only work for your tips, Venmo and Zelle accepted" ----- clue 3. A company that doesn't even pay its van drivers. Arrival to rental facilities. No ramp, not Ada compliant. Leave roller bags outside, as you go in to pick up your car...As a traveler, traveling along, this makes me feel total sketch. But, hey it's the local way. the lot is all gravel, so not easy to move those roller bags around. Inside, as you are away from your bags, and feeling vulnerable. You explain all the insurance you carry, yet none of them are "good enough". And the feeling that if you do not get "their" insurance, these fools will find anything to bill you for later. They even... take your phone and cancel the prepaid insurance you had. And all the documents are in a different same then the place you "rented" from online. I wonder why, oh cuz the fools have to keep changing their names to run from honest reviews and keep getting tourists to rent cars... clue 4-10 They bring you a car with 115k miles on it. No usb plugs, but a lovely cd player. And you think how the AF am I going to navigate if I cannot "see" or "hear" mapping instructions??? Don't worry they will upsell you in the lot from a 12 yr old car, to a 10yr old car "new car", which btw is not on the list inside when picking out the car... and try to charge you $30 more a day. Which still barely has modern car amenities. Then try to drive that piece of car... turns like a Mac truck, reds an oil change, was not cleaned out, sand on everything, no washer fluid. One highlight- the car looks local and I got waved thru a road where they would gave Gould a tourist to turn around. And maybe your car won't get broken into. This rental experience started wretched, and continued to be the top 5 most worst travel decisions I have ever made. Learn from me. Use real car rental companies. You'll save money, frustration and time in the end.

    Lucky Owl Auto Sales - My "new to me" Range Rover

    Lucky Owl Auto Sales

    (14 reviews)

    After looking at several cars on Facebook Marketplace, my biggest concerns were the vehicle history…read moreand whether the asking prices were fair. Before visiting Lucky Owl, I went to another dealership where I found a car at a great price and took it for a test drive. Unfortunately, the salesperson was evasive when answering questions and only informed us after the test drive that the vehicle had a rebuilt title. I was concerned about potential insurance issues and the vehicle's future resale value, so I decided to keep looking. My significant other had previously purchased a car from Lucky Owl and worked with Alex, so we decided to check them out. We had already found three vehicles online that we were interested in, and after letting Alex know, all three were ready for us to view and test drive when we arrived. From start to finish, the experience was excellent. Alex was friendly, honest, and never made us feel pressured. Once we decided on a vehicle and completed the paperwork, the process was quick and incredibly easy. I am so grateful that I was able to purchase my car from Lucky Owl. This is the second vehicle our family has bought from them, and both experiences have been outstanding. Alex's kindness, professionalism, and commitment to making the buying process smooth and stress-free are why we keep coming back. I highly recommend Lucky Owl to anyone looking for a quality vehicle and a hassle-free car-buying experience.

    his was the most seamless car buying experience I have ever had from start to finish. If you are…read morelooking for a used car and want honest and quick service, this is 100% the place to shop. Alex went above and beyond to help make our son's first car buying experience smooth and efficient. I fear our son will struggle the next time he purchases a car if it's not from Lucky Owl, because they spoiled it for everyone else by being so amazing.

    Auto Connection - usedcardealers - Updated September 2026

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