Our experience at Servco Toyota Honolulu was exceptional. We would like to thank Rodel Election…read morefor the great service as a car salesman. He provided information for us to make our car buying decision without doubt. He outweighed the pros and cons of the two car options we were deciding on - he pretty much was transparent about them and it definitely made our decision to buy our new family car much easier. In addition, he was like family - he likes to make conversation to make us feel comfortable. He has a lot of experience in what he does and would highly recommend him to our family and friends. I would also like to thank Mark Nakanishi, the Financial Services Accountant, for helping us finalize our purchase. He was also helpful on giving us tips to care for our car by recommending cleaning products. He definitely knew the ins and outs of his department. We also met Keiko Inouye from the business office and she welcomed us so warmly. Sheʻs like family! Thank you to the general manager, Brian Lee for being a great leader, as your team definitely provided very exceptional customer service on our purchase day, from the time we arrived until the moment we left with our new car. MAHALO!

Shopping for a vehicle at Servco Toyota is super easy with their online Shopping Express!…read more My daughter and I checked out Tacomas online, and she found one she loved. We filled out the credit application and got a call from Shane Yuen, the salesperson, who asked us to put down a $500 deposit to hold the truck. It only took about 4-5 days for the truck to get to the Servco Mapunapuna lot, and we were called in to pick it up and sign the papers. The whole signing thing took less than two hours, and she drove off with her new taco!

Late review. Nikola was very informative, responsive, and accommodating. He made selling my vehicle…read morea breeze and I would definitely work with him again. He made it so easy as I transitioned to move out of Hawaii. Thank you again Nikola, and I look forward to working with you again should I return!

Exceptional Experience Buying Sight Unseen -- Trustworthy, Honest, and Seamless!…read more I had been searching for months for a used SUV with third-row seating within a specific price range here on Maui, and it felt like I kept hitting dead ends--until I found a Land Rover Discovery Sport listed by Auto Connection LLC on Facebook Marketplace. I sent a message, and to my surprise, Dragan responded within seconds. We scheduled a call for the next morning, and from that very first conversation, I felt at ease. Dragan was kind, patient, and not at all pushy. He answered every one of my (many!) questions with calm professionalism and total transparency. I was skeptical at first since I live on Maui and the vehicle was on Oʻahu. I had never purchased a car without seeing or test-driving it, but Dragan walked me through every step and made the process incredibly smooth. He helped me get a great interest rate through HOCU, found a warranty that gave me peace of mind, and even had his mechanics inspect the vehicle. He explained the entire process clearly--including shipping to Maui--and when I got nervous, he gave me space to think without any pressure. When I picked up the car at Kahului Harbor, it drove smooth as silk, the AC was ice cold, and all the paperwork was neatly organized in the glove compartment--just as promised. The car was exactly as described, with no surprises at all. Dragan went above and beyond to make this the best car-buying experience I've ever had. He's sincere, trustworthy, professional, and clearly holds high standards for the vehicles he sells. Even after the sale, he offered his support if I had any questions in the future. If you're looking for a quality vehicle and a dealer you can trust--whether you're on Oʻahu, Maui, or anywhere else--Dragan at Auto Connection is the person you want to work with. I'm so grateful I trusted my instincts. You can buy from Auto Connection with complete peace of mind. Mahalo, Dragan, for everything!

Awesome, great guy! Check em out! Carlos is awesome! super cool guy went smooth and no hassleread more

Carlos was extremely helpful and honest and more than anything made a stressful situation much…read moreeasier. Currently I'm moving for work and had to sell my car quickly and fairly and Carlos was the best. He was helpful, asked questions, made sure I was all prepared and then made a great offer. Beyond that, he was a personable guy that connected and made the whole transaction feel like talking with a friend Lastly, to reiterate, the offer was more than fair, my car was not an easy undertaking and the speed, the process, the clarity all made this an exceptional value for me. Hit up Carlos whenever you need to get your car sold.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

Arvi R's service was top notch. Turned someone's missed opportunity to a satisfied win for me…read more Communication is great, easy to work with, and fast to process everything same day test drive before noon. I now have a reliable car and reliable salesman to fall back on. Even after the purchase, he maintained communication and made sure every thing was good with the car. Mahalo to Arvi again for the excellent experience. Highly recommend this dealership and agent!

I was completely satisfied with all phases of this appointment -…read more- Jona went over all aspects of the services to be performed on my Subie, including discussion on what additional services were recommended now or next time. - the "pau time" for services to be completed were spot on - in fact, about 10 minutes earlier than promised. - At pickup, Jona explained all of the services performed that were listed on the invoice. - All of the other staff I had contact with were very friendly and courteous, especially the service staff and the older gentleman who works outside to greet customers upon arrival. As usual, this was an awesome visit to the Kaimuki Subaru dealership!|

Thank you so much Jason Thai! You made this such an enjoyable experience.I appreciate your patience…read morethroughout the process. I wish I came to you when I first purchase my car. You explained everything so easily in terms that I understood better. I don't normally have a good experiences with sales rep because I felt pressured or shy to ask but I was very comfortable and not pressured at all. You definitely went above and beyond. And thank you for sharing your travel experiences and all the tips. Will definitely see you again in couple years. I can't thank you enough!!!

Conveniently located. Ok parking. Many sales agents. The…read morebad: no competition. Only act in town.

Patrick at BMW Honolulu is hands down the best salesman on earth. He's assertive, a straight…read moreshooter, and delivers outstanding customer service from start to finish. No games, no pressure--just honest guidance and total professionalism. Patrick is a true asset to BMW. He made the entire process smooth, efficient, and actually enjoyable. I drove off in a 2026 BMW Z4 Convertible, and it was the best decision ever!!!! Absolute dream car and an even better buying experience. If you're looking for someone you can trust who knows their stuff and respects your time, ask for Patrick. You won't regret it.

Buy a premium car and expect to pay a premium price to maintain your car…read more They renovated their waiting room and restrooms. I don't agree paying $300 for a 15 minute work, like reinstalling the back seat (to access the battery) is reasonable. I previously removed the seat before having my car checked: so that it would be faster for the mechanic to diagnose my problem. I agree with the price of the parts. I don't agree with some service prices. The maintenance prices are fair. However, rounding off the service price to the nearest hour is outrageously unconscionable. 15 minutes of work does not constitute an full hour worth of service. There are better independent BMW shops in Hawaii. Yes, the renovations to BMW Honolulu looks very posh. However, the service and reasonable price rates are more important. Support the independent BMW shops and save your money. Unless you want to pay an unreasonable price for service. Go somewhere else. It's not worth your time and money.

Go see rima. They are first class people. Ultra friendly staff. Cater to your needs always. Super…read morenice cars and trucks. Sp happy with my car.

Twice - A couple years ago I reached out about a car. I said I'd like to do what I can in advance…read moreand try financing and get things going before traveling, so I applied and I was told someone would call me back. Never got any calls back, the car sold two weeks later when they could have sold it within one day to me. I got a hard credit inquiry and was never called back. I decided to just keep my car and be on the lookout for something else that may pop up. Second, I finally decided to try again after a couple of years because I never got a new car. The unfortunate part is the one I wanted was at Autosource, I was hoping after a couple years things may have changed. Same thing, was told someone will call me, I made sure this time I had my own financing secured ahead of time. Got a couple of junk emails, couldn't get anyone to talk to me, and a few weeks later the car sold when they could have had the sale in one day. The Cutter dealership was the best to deal with, was quick, and the car is perfect especially for pre-owned. Please don't waste your time and listen to others.

Just recently bought a used Mazda and needed to have my 2 tires replaced. Found out no wheel lock…read morekey was ever left in the vehicle so the tires could not be replaced. Made an appointment with Mazda to have them remove the "aftermarket lug nuts" and replace with Mazda lug nuts, including to purchase the wheel lock package. Kristel checked me in and handled all the paperwork needed to have my car worked on. She was so sweet, very pleasant and she really cared! She kept me abreast of what was needed to be done in regards to the lug nut replacements, gave me a quote as a heads up and was very efficient in calling me as soon as my vehicle was done! She went above and beyond to have my vehicle out as soon as possible for she knew I had another appointment to have my tires replaced. She made my first appointment there a very good lasting impression! Thank you Kristel for all your help, you are truly an exceptional employee! Keep up the great work! I am a very happy customer because of YOU! Please commend her for me at your next staff meeting! Thank you!

I only went there to buy antifreeze. I had some leaking smell at the front of my car. I changed a…read morefew hoses and needed antifreeze. I could've went to Walmart, but for a little more and piece of mind I bought the dealer Mazda product. I called in advance and asked for the parts department. The guy that answered was a cool guy and knew cars very well. He had the right questions and even recommendations what he would do. He told me when and where. I visited the store the same day, it's kind of by the Medical School, back roads are faster than waiting at each stop light on Ala Moana Blvd. When I arrived, I was quickly greeted and directed to the parts guy. He remembered our conversation. I was in and out in less than 10 minutes. There is plenty of parking. Overall I enjoyed this easy experience of buying a needed OEM Mazda Part.

I bought a 2022 Civic through Megan, she helped me perfectly. she will get you right and out with…read morea vehicle same day with a smile. please look for her and you'll have the same review as me.

-Don't go here!! -You'll have to come back 2 days later…read morewith a new problem!! -They're skeemy. The only nice person there is the lady cashier. - They rip you off! -Sold my car and went somewhere else. -I regret coming here ever.Not as good as they were 20 years ago. They rip you off and don't wanna help you. -No!!!!