I thank Sean my salesman for everything he has done for me to get me where I am today if it wasn't…read morefor him my integra would not be possible. Thank you, Sean! Please go to him for all your needs, he really takes the time and energy out of his day to insure everything you want and need is there. Not biased because he was my salesman, he really is someone you want; understanding, patient, and honest. I hope he gets a raise soon! Thank you wouldn't be enough, Sean!

Update on my Acura of Honolulu had an appointment @ 9:30am on Saturday and I'm still waiting for my…read morecar to be serviced it's 2pm hmmmm . I just needed an oil change and alignment and it's like over 5 hours . I wonder if other customers had appointments or they just kept on accepting appointments than it puts everyone behind. With my experience in the past it shouldn't take more than 3 hours . Oh well let's see on my next service if they improve.

We went to Jerry V's Honolulu Hyundai on Mothers day and from the minute we walked in, you could…read moretell this place was on it. The environment was clean, welcoming, and full of positive energy. Eric greeted us right away and made us feel comfortable from the start. He worked with to help us get the best price possible while respecting our strict non-negotiables. Then we met Sam, and it took the experience to a whole other level. He was kind, compassionate, helpful, and truly listened to us. He fought for us every step of the way and made the entire process feel easy and stress-free. Sam made us feel like part of his family. I'm not joking when I say it felt meant to be. The first dealership we went to was such a discouraging mess, but finding Jerry V's right around the corner completely changed everything. Huge thank you to the team for such an amazing experience!

Service is horrible. U cant fet in touch with anyone when I call…read more It takes them forever to get a registration to me.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

Worked with Viviana to trade in and purchase a new vehicle , she was patient and friendly which…read morecreated a great buying experience

Beware of this place; the sales folks are kind and helpful all the way up until they make that…read moresale. I bought my 2019 Highlander from this dealership back in may 2026 and mind you I paid over $1300 for registration and so called documents fees. This thing has been expired since aug 2025 so I'm almost certain they put me on the hook from that date until 2027. Problem is; it's now sep and I still have no updated registration; the safety expired the month after the purchase; the title has not been sent to my bank and my loan is in danger from my bank to be transitioned into a private loan with a higher interest rate. Despite multiple attempts to contact them via calls, text and emails to get a clear answer on this issue; all we get is, we'll push it up and call you back; and yet still no call nothing. Now I have the most expensive paperweight I've ever had.

We decided to head down to Honolulu Volkswagon to look for a Ford Transit for my business. Upon…read morearriving, Ryan greeted us at the door and was very friendly. He searched up what we were looking for and luck would have it, we found exactly what we were looking for. During the process, his associate Malachi took over and helped us find a great deal on our Transit. At the end of the day, we were very satisfied with the service and we will gladly recommend others to find their dream car at Honolulu VW. Oh...and a fun side note, they have an amazing offering of Teas and they even have Starbucks Coffee Machine. Snacks too if you get hangry

I've been coming here for six years, but today was my absolute last straw. I came in for a simple…read morebattery swap and service, and while waiting, I actually considered trading in my car. Instead, I got hit with a multi-hour runaround, vague numbers, and a completely absurd, inflated repair estimate that felt like a deliberate scam. The overall environment was appalling. The entire staff in the room was just staring at their phones and eating cupcakes, completely ignoring waiting customers. When I finally said I wasn't going to pay their outrageous prices and just wanted my car and my battery handled, the service advisor gave me major attitude and literally threw the paperwork/estimate at me. It's painfully obvious this place caters primarily to military or mainland clients who they think they can squeeze for top dollar, while completely writing off locals who know what things are actually worth. If businesses in Hawaii want to keep their long-term, loyal local customers, they need to actually respect us instead of treating us like cash cows or an inconvenience. Take your business anywhere else.

A million times better than Leeward. Service rep Mana is a blessing! Very courteous and…read moreprofessional. Was initially told it would take a 4 hour wait but my Kia was done in 1.5 hrs. 5 stars out of 5!!

I give Kiet a 2.5 stars. As a business owner, I don't have time to waste. I had a goal of…read morepurchasing a car that day as I have other obligations to attend to. I let them know I rented a car for only 1 day and that I need to return the car by 2:30pm. I asked him to give me their best number on a new 2025 Sorento because I don't have time to waste and that number will determine if I buy or not. They didn't listen and so I left to go to Honda. While I was at Honda, Kiet text me that he spoke with his manager and they will agree to my number. I was happy but frustrated because they didn't hear me when I said I don't have time to waste. So I left Honda to extend my rental car another day. Since we wasted so much time, I took my son to grab a late lunch before purchasing the car. After lunch I had the clarity of mind that since I extended my car rental; that I don't have to rush now since I had already rescheduled my viewings with my real estate agent. It was a blessing in disguise because I ended up going to a few more dealerships and landed at Jerry V's just down the street. I told them the same thing I told Kiet. I don't have time, and I asked, if you can give me this SUV for this price out the door, I will buy it right now. The manager came out to speak to me directly and asked if I had any wiggle room. I said no. As a result, I was able to buy my son a brand new 2026 Santa Fe with black leather interior for the same price cash out the door for what I would have paid for on the 2025 Sorento. So lesson for all, not every set back is a bad thing. Kiet is a good salesman as he does follow up, he just needs to work on his listening skills and understanding exactly what a customer needs.

Every car I've ever seen from auto land is borderline clapped out, a junker or a rust bucket. They…read moreask top dollar for vehicles that are not even close to good condition. No disrespect to them. Just my experience.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

This was by far the worst car rental experience I've ever had. I booked a rental online and, upon…read morearrival, realized their hours conflicted with my early morning flight. I asked to return the car one day earlier, but they refused to adjust my reservation even though the payment had not yet been processed. When I called to speak with a supervisor, instead of helping resolve the issue, he gave me an explanation that made no sense, became irritated when I questioned it, called me "ignorant," and hung up on me. The customer service was completely unacceptable. On top of that, getting to the rental location requires finding a shuttle that only comes about every 15 minutes, making the process even more inconvenient. Save yourself the frustration. Whatever money you think you're saving is not worth the poor service and hassle. I would not recommend this rental company and will never use them again.

TL;DR - choose any other company!…read more Upon arrival, she. You go to rental transpo, the car rental shuttle driver will tell you, they have never heard of this company.... --- clue 1 your walk to the offsite shuttle will take you to "pre-arranged 4" and then to the center isle to wait for your shuttle. Which comes every 15-30 minutes. While you wait in the heat and humidity, you will be dreaming of an air conditioned shuttle. That will be dashed comely. As they pull up, in an unairconditioned van. ---- this is clue 2. In the van, the van drivers encourage conversations about politics! On vacation, with strangers. I wanted to throat punch my fellow passenger and driver by the end of the ride. It was already a long day, not, sweaty and uncomfortable physically and now this Bs? Let do something simple, like talk about the weather. And not open with are you republican or democrat....----- annoyed point 5 The sign by the driver. "Drivers only work for your tips, Venmo and Zelle accepted" ----- clue 3. A company that doesn't even pay its van drivers. Arrival to rental facilities. No ramp, not Ada compliant. Leave roller bags outside, as you go in to pick up your car...As a traveler, traveling along, this makes me feel total sketch. But, hey it's the local way. the lot is all gravel, so not easy to move those roller bags around. Inside, as you are away from your bags, and feeling vulnerable. You explain all the insurance you carry, yet none of them are "good enough". And the feeling that if you do not get "their" insurance, these fools will find anything to bill you for later. They even... take your phone and cancel the prepaid insurance you had. And all the documents are in a different same then the place you "rented" from online. I wonder why, oh cuz the fools have to keep changing their names to run from honest reviews and keep getting tourists to rent cars... clue 4-10 They bring you a car with 115k miles on it. No usb plugs, but a lovely cd player. And you think how the AF am I going to navigate if I cannot "see" or "hear" mapping instructions??? Don't worry they will upsell you in the lot from a 12 yr old car, to a 10yr old car "new car", which btw is not on the list inside when picking out the car... and try to charge you $30 more a day. Which still barely has modern car amenities. Then try to drive that piece of car... turns like a Mac truck, reds an oil change, was not cleaned out, sand on everything, no washer fluid. One highlight- the car looks local and I got waved thru a road where they would gave Gould a tourist to turn around. And maybe your car won't get broken into. This rental experience started wretched, and continued to be the top 5 most worst travel decisions I have ever made. Learn from me. Use real car rental companies. You'll save money, frustration and time in the end.

I intended to shop at the craft store and didn't realize the parking was right by the lemon lot…read more How fun, no bothersome salesmen. You can browse at your leisure and contact the auto owner at your convenience. Everything from Lexus, Cadillac, Audi, you name it. So if you buy and sell cars, there's all kinds from luxury, SUV, sport, hooptie beach cars, and even motorcycles. *As the name suggests, this is on base.

Located about a block inside the back gate of Hickam just past the car wash and next to the…read moretheater. It is located in a great location and the paperwork on each vehicle is very detailed. At any point in time there can be not only cars, but trucks, SUVs, motor boats, sail boats, trailers, four wheelers, motorcycles, etc. The reason why I give it a 3 is because this is the most expensive resale (aka: lemon lot) I've ever seen and it seems as though vehicles sit there for long periods. I have been here quite a few times over the past few years for various reasons and it's over the top. If a vehicle is priced right it either goes fast or people wonder if there is a problem. Very strange. I also notice a lot of notes on vehicles for people wanting to buy, haven't answered calls...and aren't stopping by to see the notes. Good luck buying or selling here. I gave up, but that doesn't mean it may not be good for someone else. Just be aware of my observations.

Jay was very informative, professional and thorough. I was dreading the experience and suggest…read morepeople go here before large dealers for a better offer and respectful transaction when selling their cars.

Devon was my salesman and was fantastic. I was moving back from the mainland and he made the…read moreprocess very easy. The car looked even better in person and I was in and out of the dealership in less than 30 minuets; Devon even picked me up from the airport!