This is such an overdue review. I got a car back in 2023 and ran into some issues with the engine. I always felt intrusive when I would call them about the issues, but they were always there to help. Adam decided to give me a loaner to figure out what was going on. Months passed and come to find out, they were scammed in trying to purchase me a new engine. So Adam ended up helping me find another car that's been my go to ever since. They go out of their way to make sure you get your money's worth, and I will forever be thankful this is where I got my first car. Top tier service and experience. read more

Went here to get a safety, lady that does the safety is really rude and the tall white guy had an attitude from the get go. Born and raised Wahiawa and I don't support this shop. read more

Amazing people and an amazing sales department. Full marks to Peter Martino as the sales manager, he will help you obtain the car of your desires and help in a completely non pressure way that encourages the buyer to go out and get the car off there dreams. read more

I dealt with Pete at TVA. He made buying a car a wonderful experience. I needed help understanding how financing was going to work and he made it a so I understood how we and I was going to buy the car of my dreams. I would buy a car there again and would recommend this establishment to anyone who is buying a car. read more

This place is shady don't buy a car from them. We purchased a vehicle and the odometer read 66k miles. But once we got home we looked at the bill of sale they gave us and it said actual mileage 130k. We also found another bill of sale left in the car the seller being the dealership and the date was only a month before we purchased this car. We looked up the car fax and found out this dealership sold our car twice before us. We called to ask about our registration and the manager said there was a mixup with the mileage and the car is worth more so we have to bring it back. We already signed a contract agreeing on a price we should not have to bring it back for a mistake YOU made. We contacted the owner who purchased the vehicle one month prior to us and she said after she left with the car they notified her that they lost the title and she has to bring the car back. This place is super sketchy and the staff isn't friendly at all. read more

They took my car after it was payed off. They have people there that is trained to scam you. Worst customer service i have ever experienced! Be aware these guys s crooks! They'll squeeze every dime out of you! read more

I came here the other day to try and sell one of my vehicles and out of all the car lots top value auto offered me the most for my vehicle. Brett was working and was really nice to me, I was feeling really down cause I needed to get rid of my truck for some sad reasons but Brett made this process feel a lot less worse. He also had called Adam for some advice and I was referred to a different lot. They made sure to not leave me clueless or hanging. They also offered me a lot of options as well. Luckily I found a private buyer but I'm glad I went to Top Value Auto. I will always trust this place for my vehicles, I've went to other car lots and had HORRIBLE experiences. This is the only place I'll always keep coming back to. Thank you guys for always making me feel comfortable and confident in choosing Top Value Auto. read more

Just purchased a vehicle from Top Value, and I couldn't be happier! The sales people are all so helpful and knowledgeable about every single car. I had no idea what I wanted when I got there, but I was able to leave with the perfect car for my and my family! Huge upgrade from the last, and at a crazy good price! I've never had such an easy time with financing. Their team made it so simple. I really felt like they cared about me, and not just my business. Will definitely be coming back in the future! read more

Adam is suuuuper professional and gives greeeeat customer service! Has helped my family out and I would highly recommend Top Value Auto to my friends and family! read more

I've got to say TVA has been a great place to work with twice. If you're looking for a used car without the big dealer hassle, then I highly recommend checking this place out. VERY laid back environment(it's the country) with staff who have your best interest at the front. They also let you view the numbers they see straight off their screen when going about financing and that shows they have no hidden agenda. Adam was great when it came to browsing the cars and finalizing everything. And Amanda has been great at helping in the process also and even going beyond! They literally helped me when nobody else would. Can't thank them enough! read more

Looking to purchase a used car. Stan was very responsive and also answered all my concerns. Will definitely looking forward to purchase a vehicle in the near future. read more

Every time I need a car because of bad credit I always come here and never do have any problems. Adam is awesome , made the experience fast and easy. I highly recommend this place for a first time buyer , bad credit , okay credit as long as you have a small down payment they definitely could help you ! Thank you so much read more

Top Value Auto - TOYOTA VENZA - Car Dealers Near Me - Wahiawa, Hawaii

Top Value Auto is a family owned business, known for their outstanding quality, honesty, and integrity. I have bought multiple cars from this dealership and l've enjoyed doing business here every single time. I am in the military with 6 years of service and I have been on island for 5 years already and the pricing on the cars it's outstanding. You will never get a better deal anywhere else. Your trade in will be fair and you will get Top Value for it. The buying process is easy and the staff is really respectful and responsible. I always leave satisfied, they are truly the best! read more

I love this company. Everyone is kind, caring, and everyone, especially Amanda, is extremely responsive to the needs of the customer. They have been an absolute lifesaver for me and my family. They have also treated me like family and come through every time I have needed them. I will always recommend this company, & I will always come here for every car I purchase. read more

Bought my car here in 2016. My car never had problems. You did not even need the warranty. They did not yet to sell me 29 other warranties or services the dealers do. read more

Good dealership. I have had mixed experiences buying cars but as far as used car dealers this is one of the best I have worked with. They got me financed and into a reliable car. Eric is the man, thanks for the help. read more

I just wanted to take some time to say how grateful We are to the staff and owner of top value auto. You went above and beyond my expectations. Especially during these times when money is tight, people are being not very understanding and just plain out rude we received the total opposite there. My wife and I felt like home. I know it's not much but please know you helped us tremendously. Mahalo nui loa a Hui hou. Until we meet again take care. read more

They were absolutely amazing and just when we didn't think we could find something, they got us into a awesome car with a very reasonable payment, super friendly, almost family like and very very helpful, I have never experienced such hospitality before and I even worked for a dealership in the past, if anyone is looking to buy a vehicle you wanna go to top valley, I promise you won't look back, I had such an amazing experience I brought back two of my friends who have both bought vehicles as well read more

The salesman there are very professional about what they doing , they are able to help me find the car that I need , since there are shortage of new car at many other dealerships read more

It was a pleasure coming to this place of business. We needed a car and had a budget in mind...not only did they helped us they got us below the budget!! Just amazing and the customer service was superior. I have some friends that are in the military and they also specialize in servicing them too! Come down & check them out! read more

I got a great trade for a good price because of Romeo Carr. He was patient and persistent on making sure we sealed the deal. I highly recommend this place. The environment and people are friendly and welcoming. read more

I was very pleased with the services they provided. Eric was responsive and professional. Love the car!! 5 star all the way

Got a good deal on a van I wanted to get and was able to bring home my grand caravan and they offer fairly decent finance options that fit any budget! The staff was very professional and helpful and They also have a in house mechanic on staff for any mechanical upgrades needed! The location is very easy to find off the main road leading to north shore opposite of Schofield barracks base right on the lake cliff of wahiawa lakes! I would suggest They paint the sales office bright colors so it's easier to find! read more

Top Value Auto - Grand caravan 2014 - Car Dealers Near Me - Wahiawa, Hawaii

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While we were able to get into truck with no issues, I will say we should've checked the truck a bit more before agreeing to purchase. We realized there was a MASK in the truck, and an almost empty drink from Starbucks shoved under the back passenger seat. Along with this there were plenty of receipts stashed in various places. You guys should for sure clean the vehicles FARRR better. In addition to this, most places offer to fill up the gas tank when you purchase from them, but nope. We got to drive off the lot with literally 1/4 of a tank of gas. read more

If you're looking for a dealership with salesmen who really work with you to get the best deal, regardless of your credit, top value auto is the one. It doesn't look like much at first, but you really can't judge a book by its cover. When you go, you need to ask for ERIC. My family and I were in a jam and really needed a reliable vehicle to get to work and just live life... Eric was so accommodating and helpful. No bullshit, straight to the point is how we like it and he was great. My credit sucks but I was able to leave with a vehicle. I'm so thankful because I went to 5 other dealerships and was told that they couldn't do ANYTHING for me. But just as I was losing hope, I met Eric and he came through. Thanks so much Top Value Auto! Eric especially. read more

New location in Wahiawa has more room and selections than the Previous location. Excellent used car lot for those with less than perfect credit or military because everyone is approved! They do their own financing in attempt to keep everyone happy. Amazing customer service! Family friendly business where everyone is welcome, animals included. At the end of every month, the owners invite everyone, staff included, over for a BBQ or jet skiing adventures. Definitely didn't get the feeling of sneaky car dealers. Great family to work with! My friend left with a car and happy as a clam with a hamburger in hand. read more

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This car dealer is awesome. I got my Acura and Honda civic in this place the price was excellent. Adam, bryan and cody they provide outstanding service. They customer service oriented with great attitude. I highly recommend this car dealership with my family, friends and colleauge. Guanrantee no ripoff, they are honest and reliable. Come and get your car at top value auto. read more

Top value auto is the best place here in oahu if you want to buy a car.Let me tell you guys a story before we came here we went to a lot of dealership and all of them are not good. So when we arrive here eric help us to find a car that we want he doesnt have the pressure tactics like the other dealership people. he said like "guys take your time no pressure" this is the first time i heard this words from a dealership place. I know for some reason we will get our second car here and tah dah we got it..me and my husband are so happy and beyond grateful.thank you guys for giving people a chance to get the car that they want. Mahalo read more

Top Value Auto - Top value auto - Car Dealers Near Me - Wahiawa, Hawaii

Wasn't really into yelp much before but I bought a car from Stanley Ma and his team about five years ago for a friend of mine who needed some wheels to get to work. I'm glad I did. Often times in Hawaii when you get a used car there are underlying issues that are the customers responsibility to fix. The car broke down after about 3.5 years and because all monthly payments had been paid on time he helped with the repair even though he diddnt have too. Worth the drive to Wahiawa!!!! read more

Came here and as soon as I pulled in I got out to ask a question I was met by a darker gentleman with glasses I didn't see his name he was absolutely rude worst customer service ever Never again would I come here or recommend this place. Take your business else where read more

Awsome locally owned excellent service. I got a 2.9 rate on my Infinity with low miles car still smells brand new 4 months later thanks to the local boy i forget his name and stanley. read more

Fast, friendly, and caring! Last night we got approved for a 2016 Nissan Altima with less than 20k miles!!! I am so happy the car is in wonderful condition thank you soooo much Top Value Auto I will be sharing how awesome you guys are! Go see Adam! read more

The vehicle I purchased was very reasonably priced and well taken care if I'm happy that I was able to talk to the owner and that he was able to help me pick the right vehicle for me. I'm a tall guy and there is lots of leg room and head space. Will be referring friends and going back for any other vehicle needs. Took an Uber in drove a great vehicle out. read more

This dealership is underrated. I had a car that was not that reliable and was overheating. After trying a few things to fix it I decided to look for a new one. I went in and saw Eric and he was able to hlp me find a car and helped me finance it with no stress. They even let me trade in my old car. Now I get great mileage and never have to worry about pulling over to let the car cool down. Would definately reccomend this dealership to others. read more

"" SIMPLY INCREDIBLE "" place to buy from, My family has purchased 7 superb cars from TVA over the years and they are very friendly and helpful, unlike other profit only dealerships that treat you like a bulls eye target an see you with the words SUCKER on your forehead when you drive onto the lot. TVA is a family owned an operated that treats you with respect. I've purchased a 2004 Toyota Corolla for my parents, my 2 brothers purchased a 2009 Toyota Prius, 2000 Lexus GS400 Platinum Edition, 2012 Lexus HS250h. I also indulged and bought a 2001 Acura CL Type S, 2002 Nissan Maxima SE Meridian Edition, 2012 Acura TL Tech Package, haven't had any problems with these cars, and if i did i can bring it to the full auto care shop w rim / tire alignment facility TVA has on the lot. I will be coming back for many years and my kids will too, cause ain't no way daddy buying them new for there 1st car. Truly lives up to its name read more

I went here randomly and talked to Adam, he was awesome honest and comfortable talking too. I would go again and recommend coming to this dealership. This place is the place to buy sell or trade. Thank you braddah Adam!!!! read more

I must say very nice people, very welcoming however I bought a car from these people a few months ago and it already broke and it came with no warranty...its a lemon...a term I learned through these months of research after i bought this car. Its when a car you buy doesn't even work and breaking down as soon as you buy it they just fix it up good enough until someone buys it and it breaks. Wasted A LOT of time and money. This is located in wahiawa...new location. read more

This started off as a 4-5 star experience. Downhill from there. After finding a very nice Mercedes C300. Took home on temp registration (vehicle registration and safety not current). Next morning went to crank. Battery dead. Texted dealership salesman and no response. So texted again after getting new battery installed for $210. No response. After finalizing financing I came in and was told had an approval. Asked if I needed to bring anything said to just call prior. I did and different person there. Showed up with copy of invoice for battery and they made a copy. The was told I needed thousands of dollars down for car or trade in mine (for huge loss). 2012 Honda Civic Ex with 31k miles. They offered payoff haha. Which was 7900 for a 10k plus vehicle. Ridiculous. Posted on CL and sold for asking in three days. Called and told it was sold. Came back now to original salesman and had approved for decent rate with no money down. Car still out of date registration and safety because they didn't have the title. Apparently sold the vehicle prior to actually owning it outright. Called floating a car. After calling two weeks after getting the Cecile to find status of the vehicle registration so car would be street legal.. Was referred to Amanda. She said the equivalent of just deal with they don't have the title and she would write a letter to police/court for me since I had been pulled over THREE TIMES FOR EXPIRED SAFETY AND REGISTRATION. Then was told I was offered a vehicle to drive...I'm not kidding...a Kia Rio that hasn't been washed in a year. This a replacement offer for a Mercedes c300?!!! Ridiculous. After the following week being told registration is in and car can be safetied and registered I show up and they say they need the actual insurance cards. Not proof of insurance but the cards themselves. Yet didn't tell me to bring in these. Although they have proof of insurance already. I have owned maybe 15-16 cars in my 38yrs and everywhere from NC to CA to Japan and even Hawaii and this was the absolutely worse car buying experience I've ever gone through. Not reimbursed for the cost of battery (not even and offer of a portion of it), no discount on car and had to come back and forth to dealership 5 times just to have a drive-able car. Don't bother going to this place. Bought a second car 2015 BMW 328i the week after this car and it took 4hrs and completely done at AutoSource. read more

My family had the best experience here. The staff members here are extremely helpful and friendly. We recently purchased a car and in the process we were going back and forth with other dealerships. The other dealership were really trying to haggle us but when my husband called the guy he spoke to at Top Value told him everything about he car, he also waited for us to drive over from Honolulu on a Sunday afternoThen then I went back to register my car, Amanda Ma was so helpful. She went above and beyond by helping us register our other car( not purchased here). If we are ever in the market for another car, I will most definitely go back to Top Value. The customer service is simply the best. read more

Fastest Car transaction ever! Adam is awesome! Very helpful and beyond. Adam is not pushy like how other salesman at other dealerships are! Ever need a vehicle go see him at Top Value Auto. You will leave there with the biggest smile read more