I'd like to give a huge mahalo to Felix and the entire team at MINI of Hawaii in Kapolei! Their…read morerelentless effort and hard work made a big difference for me. They helped reduce my negative equity and got me approved for a lease on a band new car, something I didn't think was possible. Felix went above and beyond by educating me on the benefits of leasing while showing genuine compassion throughout the process. His professionalism and care made the experience stress-free and enjoyable. I'm truly grateful for the exceptional service I received today. Thank you, Felix, and Mahalo Nui Loa to the whole team!

I hadn't been to a dealership in almost 20 years, but in this case MINI Of Hawaii had an almost…read morenew, year old car I was looking for at a price comparable to private party sale, in better condition than those I had seen and with less milage. I found salesman Gage to be professional and efficient. I paid for the car in cash do I didn't need their financing. One of the nice things about the dealership is they do detail the car and put it through an inspection process. It was an electric so they provided a brand new charger that would have otherwise cost me money. They waived the doc fees as part of the negotiation. I still had to pay taxes which I wasn't thrilled about but in the end it was a solid deal. They price their used cars pretty good here. I would definitely purchase another car from this dealership. I will always look at private party first, but I would not hesitate, if the price was right to give Mini Of Hawaii by business again.

Thank you CJ for being very honest and upfront with me and my family. We really appreciate your…read moretime and effort and doing all that you could to help us -Mahalo

Applied online for a car I really wanted, Cj got back to me the next day, helped me through…read moreeverything and very upfront. Thank you so much for giving me this chance to start over. Car is great! Thank you Cj

I love Mr Penny. He's fair and honest. I've purchased four vehicles from him. If you are looking…read morefor an affordable car with good rate's, call mash auto sales.

John Penny is awesome, I've known him almost 20 years,he will not BS u,he will go out of his way to…read morehelp u

We had a service recall appointment today at 11:00 a.m. I scheduled it about a week ago with…read moreAshley, who provided excellent customer service and found an appointment time that worked perfectly with my schedule. I arrived around 10:50 a.m. on Friday, pulled into the service area, and was greeted by Michael B. He answered all of my questions, explained the recall service, gave me an estimated completion time, and reviewed all of the paperwork with me before I signed. He was friendly, professional, and communicated everything clearly. At around 2:30 p.m., Michael called to let me know my vehicle was ready for pickup. When I arrived, he went over the completed service paperwork and even walked me out to my car. As a nice bonus, they gave my Kia a complimentary car wash. My car looked fantastic--the exterior was spotless, and even the wheels were clean and dry. This was by far the best experience I've ever had at Kia Waipahu. Unfortunately, I've had disappointing service visits in the past (as I mentioned in a previous review), so this visit was a refreshing change. Michael mentioned that he's new, and I'm so glad he was the one who assisted us. His professionalism, communication, and customer service made a huge difference and completely changed our experience. We're born and raised here in Hawaiʻi, and we truly appreciate being treated with kindness, respect, and clear communication. Thank you, Michael, for providing such outstanding service. Keep up the great work!

Go see my guy, Ian Jackson. Never owned a Kia before and now my family is the proud owners of a…read more2027 Telluride Hybrid SX-Prestige all thanks to him. Originally went in to look at the Carnival as my family will be growing. Found good things about it, but the wife still wasn't convinced with the van. Ian ended up showing us the EV9. Still unsure about all electric. Then he showed us the newly designed 2027 Telluride. Wifey fell in love immediately. Long story short, we reserved the Telluride we wanted and ended up picking up in May 2026. Its only been about a week, but we love it. Communication and negotiations were great with Ian. We were close to not getting the trim we wanted, but Ian made it happen. So far so good with the service and products. I still keep in contact with Ian. Only time will tell with future servicing.

Efficient, reliable, and fast work for my annual vehicle servicing today. Craig, my service rep,…read morewas very kind in reviewing all the recommended car checks, anticipated costs, and expected future services my 10 yr old vehicle may need. After an hour half - all pau (: . Finally remembered to bring cash for payment too. Thank you Servco Toyota!

5/29/26 @ 8:15a - Brake fluid flush 2 hrs. 15 min. Excellent service provided by Matt Beatty and…read moreTech 12197. 6/9/26 @ 8:00a - Oil change 1-1/2 hrs. Requested no tire service. Excellent service provided by Reid Shimabukuro and Tech 13406. Felt valued as a customer. Service advisors provided satisfactory explanation of service and price. Wait time for both appointments reasonable. Person checking vehicles in efficient and appreciated courteous and friendly service when paying.

Had found a nail in my tire and they scheduled me right on the spot…read moreDropped off my car and they notified me when it was ready for pick-up Really helped put my mind at ease and I was relieved

They did at least take me for their mandatory oil change for their can that they loaned to me right…read moreat 7:00 am on Saturday and it was done in around 30 minutes. So I am thankful for that.

Truly an exceptional experience with Collin & Shanelle. My…read morefriend/coworker recently bought a Mazda and referred me to Sze. Unfortunately, he doesn't work the weekends but Collin & Shanelle provided exceptional service from start to finish. I decided on a CX-5 and they both went extreme lengths to make it happen. Initially, I made a deposit on the base model, which had just finished production, but I wanted something sooner. I called 2 weeks later and decided to purchase a higher trim for just a bit more. However, I am extremely happy with my decision! The extra bells and whistles I didn't think I needed came in handy. I am truly thankful for their efforts ensuring they could meet my car buying needs. I will always recommend Mazda Waipahu to anyone searching for a new car! Great experience, service and quality car! Mahalo Sze, Collin & Shanelle!

We had an amazing experience working with Shanelle! As first-time parents, finding the right…read morevehicle for me, my wife, and our newborn was a big decision, and she helped us determine that it was the perfect fit for our family's needs. This was also my first time leasing a vehicle, and Shanelle made the entire process simple, stress-free, and never intimidating. She was incredibly knowledgeable, patient, and genuinely cared about making sure we were comfortable and informed every step of the way. She answered all of our questions thoroughly, and the trade-in process was completely painless. We truly appreciated her kindness, professionalism, and attention to detail throughout the experience. We couldn't be happier with our purchase and would highly recommend Shanelle to anyone looking for an honest, caring, and knowledgeable salesperson!

Thank you Justin Ludwig - you made the process easy for my son's 1st purchase of his own Truck…read more Amazing service and hospitality, if you need a Awesome salesman ask for Justin . Mahalo for help

On May 5, 2026, I instructed my staff to select a company vehicle suitable for work purposes. Our…read morecompany acquired two Tacoma trucks from Servo, located in Mapunana, with the other in Leward. She was assisted by Mr. Mike Gomez, who exhibited discourteous behavior and lacked professionalism. She contacted me by phone to inform me of her experience, and I advised her to visit another dealership. She expressed her interest in the vehicle and indicated her intention to pay in cash. However, her negative experience has led her to consider alternative dealerships. This morning, upon noticing the new vehicle while having my Tacoma serviced at the same location, I asked her to inspect it. She has stated she will not return to that dealership, which has caused me to reconsider the possibility of purchasing company vehicles from that location.