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    TCA Auto

    4.6 (37 reviews)
    Closed 11:00 am - 5:00 pm
    Updated 1 month ago

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    Response time

    2 hours

    Response rate

    100%

    Services - TCA Auto

    Auto loan

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    Reviews With Photos

    Marie Kris P.

    My experience at TCA Auto was amazing! Ed did a good job at being responsive and giving me constant updates on the status of my deal. I was looking for a car that was in the price range and one that looked cute and this 2019 Corolla Hatchback in smoked paprika metallic was PERFECT!!! Thank you Ed and Brandon for making my car buying experience easy and great! I love my new car.

    Jerrica M.

    My boyfriend and I went car shopping for the first time ever. We were honestly so scared we didn't know what to expect. You always see on tv how the sellers are aggressive and pressure is at an all time high. So the experience we had at TCA had to be the most easiest process we ever been through! I saw a post of the Infiniti Q50A on a Craigslist ad and immediately fell in love. Booked an appointment with Brandon, who responded immediately after via text. On the day of our appointment, my boyfriend and I walked into TCA (it's also a Vape store!) and met Brandon for our appointment. Right off the bat, he was very easy-going and friendly. He handed us the key to check out the car. No pressure, no signing of papers, he just needed a copy of our Drivers license. We checked out the car and fell in love! The car was nice and clean. We were told it was just detailed. After taking it out for a nice test drive, we got back to Brandon to further discuss. Still no pressure. We had 2 more car appointments with other dealers for that day to make sure that this was the right car for us. Brandon was super chill about it and he gave us the estimates for everything just so we had something to compare. He was very helpful with the numbers and gave us wiggle room w/ the price and we were able to get it within our budget range. Which is what every car buyers first priority! Thankfully Brandon yet again put our minds at ease and came in clutch. While at the other 2 appointments I couldn't stop thinking about the Infiniti at TCA. It was about 8:30pm after our last car appointment and I immediately texted Brandon. He responded within minutes happy to have us back to fill out the paperwork and take the car home! Signing papers was a breeze! Along with signing he gave us a brief description of what each page was about so it was easier to comprehend lol. We came in for a car, but came out with a car, a new friend, AND a lifetime discount at TCA Vape! Lol! How great is that?! All together, we had an AMAZING experience at TCA auto. Thanks Brandon for the great first impression. You seriously changed our perception on car buying. You the best!

    TCA AUTO
    Lasharae B.

    I highly recommend buying from TCA Auto and asking for Ed ! He helped us buy a a car with the best available loan and he's super easy going and made us feel like we knew him forever. Ed's super patient and he takes his time with his clients !! If you're interested in buying a car without the pressure head down to TCA AUTO ASAP BEST EXPERIENCE EVER ! Don't forget to ask for Ed ! You won't regret it !! I'm a first buyer and I'm only 23 he helped me get this beauty for such a great deal.

    GLA 250

    Let's say the people at TCA auto was nothing but helpful n great people that I ever dealt with. Was upfront with every and anything. They were able to work with my situation and to give me the best deal. I would 100% recommended to anyone that needs a good car. Best decision I made

    2018 Blue Hyundai Elantra

    Recently just purchased a second hand vehicle from over here and let me just be frank about the amazing service the sales representative, Brandon, gave to us. We applied 2 days ago online for a used car and at first was a bit sad as we submitted the application after they had already closed and we wanted the chance to submit it as soon as possible with the hopes of speeding the entire ordeal a long a lot faster so submitting it after business hours was kind of like "damn ok now we're gonna have to wait to hear back till tomorrow when they open" - however this was not the case with Brandon. We submitted the application maybe 30-45 minutes after their closing time (we thought they closed at 9PM and then realized after googling 'TCA auto in waipahu' that they actually close at 6PM) and within a few minutes we received a text message from him stating that he got our application as was more than happy to process it for immediately without any hesitation which already made us feel very hopeful. The next day comes and he tells us to come around 10AM and he can go ahead and help us with the rest of the paper work and even allowed us to test drive the car for about 30 minutes. What was really cool was his dedication to helping not just me and my boyfriend, but also another costumer at the same time as well! You could clearly tell customer satisfaction is a top priority for him and delegating his time between us and another customer SEAMLESSLY was very much impressive to say so the least. He was welcoming, professional, funny, and most importantly to me, local. If I'm gonna commit to buying a car, having the candor and rapport with another local/Hawaiian really eases the anxiety and stress for me because I don't feel like I'm talking to a sales person, it feels like I'm talking to one of the boys I grew up with on the westside. He was very thorough with the paper work and also very fast with it as well ( you can tell he's been doing this for a while) everything paced along tremendously well and before I knew it we were driving back to Waianae in a beautiful blue Hyundai Elantra. If you're looking for a car to get you around the island and you want someone who's not going to beat around the bush with you, Brandon's the guy and TCA auto in waipahu is where you can find him. Did I mention the entire process from walking in the door to walking out with the keys in hand only took 2 hours? Girllll, talk about get in, get out, and get ahead! 5 stars 10/10 would recommend endlessly

    I saw an ad online for a 2010 Mercedes & I sent an inquiry about it. Within 10 mins I got an email with a text from Brandon! He was very informative & helpful. I needed to buy a car for my dad & I was paying in cash. I wasn't able to see the car on the same day, so Brandon texted me the next morning letting me know the car is on the lot & let him know when i'll come by. We got there to TCA Auto & immediately Brandon helped. Took the car on a test drive through Waipahu. Came back & there was no pressure at all from Brandon - he offered to let us discuss it & think about it. But, I had to buy the car. The process took about 15 mins & next thing you know...we drove off with the Mercedes. Awesome experience & super quick !! We will definitely be back for vape stuff too!! BUT, we didn't even the car for a full day & the car battery is dead & the marker lights went out

    Mercedes Benz 350 ML

    Jave Rosales, Sales Manager provided us with excellent customer service. He was patient and took the time to listen and share his knowledge and experience about the 2014 Mercedes Benz ML 350. . Working with 1 person from start to end has made this experience very comfortable. Jave was able to ease our concerns by going above and beyond the call of duty to ensure we were comfortable with our purchase. The company provided us with a copy of the CAR FACTS to validate that the vehicle was not damaged or had a salvage title. This is important because Some times owners selling their vehicles on other Social Media may not provide. The greatest part is he does not pretend to know everything about the vehicle but he helped us figure it out. Something that you may not find in a big box dealership. We highly recommend purchasing your next used car from TCA Auto because the inventory is hand selected to ensure the best for potential buyers. TCA auto does offer the opportunity to finance your new/ used vehicle with options to meet your financial needs. FYI, we financed through HOCU. To benefit from the low interest rate, each person on the registration must open an account with a membership for a nominal fee. We were a bit surprised but that's what happens when you are looking at the deal. Salamat Jave and his team at TCA Auto

    Kristelyn O.

    My boyfriend and I are first time buyers with new credit and Chase pushed for the best possible price and monthly for us. He was very informative, honest, and patient, couldn't have asked for a better salesperson. Big plus We were able to test drive the car by ourselves without anyone else with us. If you're in need of another car check out TCA Auto. I promise you will not regret it!

    John V.

    TCA Auto is an outstanding dealership! I came in here trying to get a bigger car/family car and traded in my old Acura RSX. Chase was very helpful and knowledgeable! He helped us throughout the whole process and not like other dealerships TCA Auto doesn't pressure you on buying their car! I also want to add that I have a low credit but Chase did everything he could to give us the best deal possible. I would highly recommend this place if you are looking for a very professional staff and great auto buying experience!

    2009 Subaru Impreza outback sport so clean

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    6 months ago

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    Chris F.

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    4 years ago

    Brandon at TVA was extremely helpful and patient. Needed to seek my van asap and he helped out. Very professional and friendly

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    They gave me the highest price for my trade-in and the best price for the car I bought. See Jave!

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    Ask the Community - TCA Auto

    Review Highlights - TCA Auto

    Recently just purchased a second hand vehicle from over here and let me just be frank about the amazing service the sales representative, Brandon, gave to us.

    Mentioned in 14 reviews

    Read more highlights

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    Cutter Mazda Waipahu - Service personnel Micah K.

    Cutter Mazda Waipahu

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    Shanelle did it again! We are so thankful to announce that we secured another vehicle from Cutter…read moreMazda Waipahu. Unfortunately, our family got into a car accident, just 2 days after picking up our car from the port- as it was shipped from WA. Our CX-9 was totaled & being that we just moved here- this debacle really took a toll on our spirits. We got back in touch with Shanelle, as she sold us our first vehicle weeks prior, when we arrived on island. She called us that day- providing us with options. We asked about a CX-9 (it's our favorite car) that was located at the Honolulu dealership & Shanelle went the extra mile, picked it up & brought it our way to view! We left the very next day with it & we are so thankful! Shanelle, thank you again for making it happen! If you need REAL support (someone who listens to your needs & provides solutions) & a quick turnaround time, Shanelle at Cutter Mazda Waipahu will take especially good care of you!

    We had a great experience here getting a car. They worked with us on a variety options regarding a…read moretrade in and we looked at options for both new and used vehicles. The staff was great and once we had an idea of what we wanted they worked out the numbers for us. We actually looked at financing with them and they use a long list of banks in the area for financing and so there are plenty of options. Lastly, they used digital signatures for a lot of things, which made the finance portion of the sale much easier. It only took 5 hours and much if that time was looking at different options, discussing the trade in amount, and they even took over the loan that we had prior so that we don't have an extra car loan. The staff here was awesome and their customer service was great in making this a smooth transition! Buying a car is always stressful, but dealing with a dealership is always a little less stressful since you're dealing with professionals. I've bought plenty of used cars in private sales over the years and there are way too many scammers and liars doing private sales. I didn't feel cheated when I left or even a week later, because this dealership has trustworthy employees.

    Aloha Kia Leeward

    Aloha Kia Leeward

    (248 reviews)

    Go see my guy, Ian Jackson. Never owned a Kia before and now my family is the proud owners of a…read more2027 Telluride Hybrid SX-Prestige all thanks to him. Originally went in to look at the Carnival as my family will be growing. Found good things about it, but the wife still wasn't convinced with the van. Ian ended up showing us the EV9. Still unsure about all electric. Then he showed us the newly designed 2027 Telluride. Wifey fell in love immediately. Long story short, we reserved the Telluride we wanted and ended up picking up in May 2026. Its only been about a week, but we love it. Communication and negotiations were great with Ian. We were close to not getting the trim we wanted, but Ian made it happen. So far so good with the service and products. I still keep in contact with Ian. Only time will tell with future servicing.

    Tried to get my trucks safety inspection, as I always have here, but suddenly there's an issue with…read morethe Insurance Card provided by Progressive that they just cannot accept. Spent the next hour trying to track down my agent and get a digital soft copy sent to my email. After downloading the insurance coverage declaration page, which includes all of my information and coverage, I thought we'd be good to go, but no.. As a matter of fact, NO! Not even the full declaration page could satisfy them, so I just asked for my truck back and left. - I was a loyal customer who used to always speak highly of them and refer everyone too.. I plan on doing just the opposite going forward from now on. All over a lousy $26 safety inspection, Thank for the wake up call.

    Auto Supreme

    Auto Supreme

    (5 reviews)

    My terrible experience began with a simple request. To make a deposit to hold a vehicle I was…read moreinterested in while it was undergoing repairs in the dealership. I provided my information and paid with my debit card. After processing my card, I was told I would receive an email with a transaction receipt and a copy of the sales contract for review and approval, and that once the repairs were finished, I would be contacted to return to the dealership and complete the sale. However, on my way home, I received messages saying "Congrats on your new car loan." Confused, I checked my email and saw that the application had been signed electronically without my knowledge, leaving me with a loan on a vehicle I never even sat in. I went back the very next day and expressed my disgust that this contract was e-signed without my consent. Finally, two hours later, he said he would cancel the loan and that we could start a new contract once the vehicle was serviced and the safety check was completed. Ten days later, and eight phone calls to the finance company asking for the loan to be canceled for fraud, I received a text message from the dealership stating that the loan had been canceled, and "I will fix the paperwork for you. Please take your car today, it is ready." Soon after, I received another text saying, "Congrats on your new car loan." Shaking my head in disbelief, I checked my email, and sure enough, there was another sales contract e-signed by the dealership without my consent. In the end, Im stuck with a loan on a vehicle that I was never given the chance to inspect or test-drive.

    They sold me a truck either a oil leak and said they was going to fix it in house. The next the…read morecheck engine light came on and low oil pressure warning came on. Went back they scanned the code and said they will order the parts and fix it. One month later no parts and zero fallow up with the situation. They scammed me saying 90 day in house warranty and will fix everything but don't do anything. They just stalling time so the in house warranty runs out. DONT BUY ANYTHING FROM THIS PLACE THE MOST DISHONEST PEOPLE..... I just reported them to the BBB I have recorded phone calls and tex messages from han the salesman hope they get what they deserve.....

    TCA Auto - car_dealers - Updated May 2026

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