1. Bayview Auto Sales

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Waipahu, HI

Bayview Auto Sales

2.9 (53 reviews)
Closed • 9:00 am - 5:30 pm

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Cracked radiator put a new one in still can't start

From day 1I took my car home it overheated also battery died no I can't start it it stuck at my Dad's house not e en 3 days and I can't do anything with the car I dealt with the owner who sold me the car nice guy real down to earth staff very friendly I hope get another car that works I pray you guys can do something I really want to give 5 stars after Update I got to switch cars liloa and Ed is da bomb

I got 2014 dodge Durango. I been pay perfect and early. and end up I have move away for family reason. but they refuse to shipped my car unless I pay 7k which i can't afford bc of my one of my family have cancer so. I can't just spend on my car when. I had spend on my family. I little pissed off but it's fine I respect their rules and I keep pay for it. so I pay them almost 9k and it's got over heat so they didn't fix my car for almost 2 months. I still pay monthly. and for some reason they stop contact me and I been try contact them. millions times. See those pics not say delivered texts. I have pictures and evidence. that I did call them and they don't even bother me to answers it. so apparently they decide to repo it and resell to other when. I literally have money to pay and they not even let me know. it'a basically they steal my money. so, I am going to get lawyer. so if anyone though same thing please dm me. I can make more cases to suing them. Bc it's not ok. And it's not acceptable. They def manipulation you. So I beg you don't buy there. They will just eat all your money.

The break pad for the Pilot pt1

I normally don't do this but i can't just keep my mouth shut about this!! If you are thinking about getting a car DON'T EVER I REPEAT DON'T EVER GO TO BAYVIEW AUTO SALES IN WAIPAHU!!! They are the worst people ever they gave me a Nissan Armada my first week of having it the breaks needed to be changed, not even a week after there was a problem with the tires both back tires were going to blow because of the dent that was on the car (due to previous owners) caused the axle to mess up the tires!! Few months later there was a problem with the armada it wouldn't start, and now the transmission mind you i have warranty for the armada and with the warranty they have me pay 100$ deductible for the car to be serviced now it's been 1 month without the armada they told me that it would be 18 weeks to have it fixed due to them having to order the parts and what not and not only that they want me to pay 1800 for it to be serviced and to be making car payments while it's being serviced!! But they offered me temporary car a Honda Pilot the car needed an oil change i told them if they do the oil change I'll take it he goes and tells me no because it don't effect the driving so i take it home anyways luckily my dad knows how to fix cars he changed the oil added transmission fluid cuz that was low and to top it off the breaks were bad so he also changed the breaks we had the car for not even a full 3 days and the car starts driving weird all these lights come on i call them up and lost my cool told him the worker at Bayview (Lailoa) that the car they gave me is a piece of shit and he just laughs what a fucking shame i put up with them for a year for a shitty ass car and to be treated like that hell no!! The pilot tho the safety sticker wasn't for the right plates, the interior was shit and to top it off i demanded a refund on the repairs for the car and they tell me no what is your opinion on this here's some pictures and videos of both cars tell me what you think

Proof of mileage
Julieannjoan G.

I brought a 2013 Ford Fiesta S in July 2018 from Bayview and the car was working fine minus the fact no A/C and back passengers right window is broken but couple weeks later I had to change my tire because one got bald (went to sams club to get a new one $80) Then transmission needs maintenance in August 2018, had to take my car to Honolulu ford to get it fixed and I had to rent a another car on top of that which I had to pay $300. Went to Honolulu Ford January 2019 they had told me that my odometer was messed around with so I checked out the car fax (posted the picture for evidence)in March 2018 before I got the car the mileage read 99,188 but when I got the car the mileage was at 61,651. On top of all these other repairs my airbag light came on recently would cost me $500 to get it repaired. Will never come back to Bayview and will not recommend Bayview to anyone.... very upset because now I'm left with paying a car loan of $9k I owe to the bank (always on time with payments to the bank). I'm expecting soon (march 19,2019) and baby has to suffer in this car that's suppose to be our family car!!! I haven't had this car for a year yet I'm very very upset with all the problems I'm facing pretty sure I'm gonna be facing more problems in the future, worried for baby to come in this car.

There she is, good car though!
Elaine L.

OMG! OK, so let me start off by saying that the salesperson that helped me he was friendly, funny, good customer service, his name is Liloa. So for months my husband and I were "sharing" one vehicle to where he would drop and pick me up from work and he goes work when he can. Eh, i got my taxes and i was like i am getting me my own car. I have heard of this place from friends that had financed cars from them and being that my credit wasn't so great, i just went straight to this dealership. My main point aside of having a vehicle to get to work and then some was to build my credit. Prior to going in i spoke with, (i am not sure if it was Liloa but i think it was) on the phone and he asked how much down payment will i be able to put down, i told him the amount and he was like oh OK that should be good. The day came when my husband drove me there and i already knew what car i wanted because i viewed it online but Liloa told me that it was used as a loaner car or something like that so right away i was like oh OK show me another car. So he showed me 2 cars, forgot the other car but i ended going with the car i have now and been having for just about a year. I did express to Liloa that i wanted to build my credit and he told me that i will be with in house financing so i was good. Then down payment came, bruuuuhhhh he went in the back office came back and even though i told him what i could only put down, he asked for more, anyways i ended putting $500 more than i originally told him, ugh. I just found out about a month or two ago that this car i am financing hasn't been reported to the credit bureaus and so my credit hasn't been building since i got this car up until today. Yep i surely was pissed off. I called bayview and this entire time making my monthly payments, which is higher than i wanted it to be, i had great customer service from their finance manager, yeah shes really nice. She told me that in house financing doesn't get reported to the credit bureaus so i asked her so if i don't make my payments and the car gets repossessed will you guys report that to the credit bureaus and the answer was, YES they will. Now listen, what in the tard world is that? I mean you guys will report a repossession of a vehicle on in house financing but not report that the person/customer is making their payments on time? That is some bs!!! Gosh darn it that is so not fair and when I was told that my credit will be building up, WOW!!! So now i am going to be turning in this car, even though i love this car and it gave me NO problems (knock on wood) I am getting another car that will start to help build my credit. Whether it was a mistake or overlook, we in Hawaii, everybody is struggling here, why you going rip people off like that? It is what it is. I won't, don't ever recommend anyone to get a car from here, unless you OK with in house financing to where it won't do crap for your credit. I guess i should've done research or have someone that knows about car financing come with me. (my sister is probably saying, yep, you should've called me) LOL :) So for customer service i will give Liloa and the in house finance manager, Kekau 5 stars. Also i was on time with most of my payments although i was charged $50 late fee then started paying $150 a month because my rent increased and i did communicate that with the finance manager too but she couldn't change my monthly payments, oh well!!! Lesson LEARNED!!! and i will carry on...Have a blessed day

Super happy with purchase price and the staff that help me get there
Jason R.

This is the best purchasing experience I've ever had. I have purchased 20-30 cars in my lifetime. I have even purchased cars from Ed and Dayle previously before they had their own business. They offered me the best deal and the best financing options. I can also talk for days about their awesome customer services. If anyone has any questions you can just message me.

I think it goes without saying don't touch your customers personal items that don't belong to you!!

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9 years ago

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Kekaulike N.

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2 years ago

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3 years ago

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2 years ago

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5 years ago

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4 years ago

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

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10 years ago

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7 years ago

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5 years ago

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11 years ago

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10 years ago

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9 years ago

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8 years ago

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9 years ago

Never going there again to get a car. Unprofessional, rude and over priced. And if you do the servicing is not great.

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9 years ago

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6 years ago

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9 years ago

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9 years ago

Liloa was awesome he was super cool from the start and made this buying process super simple and quick!

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Kekaulike N.

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8 years ago

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6 years ago

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10 years ago

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Ask the Community - Bayview Auto Sales

Review Highlights - Bayview Auto Sales

“Ed & Liloa of Bayview Auto Sales are top notch professionals and excellent Ambassadors of Bayview Auto Sales.”

Mentioned in 9 reviews

Read more highlights

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My experience at TCA Auto was amazing! Ed did a good job at being responsive and giving me constant…read moreupdates on the status of my deal. I was looking for a car that was in the price range and one that looked cute and this 2019 Corolla Hatchback in smoked paprika metallic was PERFECT!!! Thank you Ed and Brandon for making my car buying experience easy and great! I love my new car.

I would leave zero stars if i could! Take your business…read moreelse where. I came a month ago to look for vehicle that was listed online for sale. When i came to look at the vehicle i noticed the vehicle tags were expired. Firstly, the vehicle was not even ready to be sold none of the paper work for the truck was ready. Went for a test drive and notice the AC was out. So then they needed to fix the AC before i even considered buying it. They do not let you get up to highway speed when test driving it BTW so be careful when purchasing. They offered financing there DECLINE it if you can my credit was ran through a poor company called Westlake. I offered a significant amount of employment verification for them to still turn down the loan because "of fraud and inconsistency" even though i had already signed a contract of what i would be paying. While i was doing that i was also trying to get a loan through my bank to see if i could get a better loan amount. Because of that Westlake decided they needed a million things from me because i was wanting to get a loan through my personal bank. Anyways. I signed all the paperwork paid the down payment paid for the insurance and the vehicle was released to me. I had the truck for a month !!!!!! And now TCA IS DEMANDING IT BACK BECAUSE THEIR LENDER WAS A FLUKE!!! They sold a truck with broken headlights which i paid to be fixed , i installed window tint because i had THOUGHT I WOULD BE PAYING THE CONTRACT I SIGNED!!!!!! SO NOW IM OUT OF A VEHICLE AND A LOWERED CREDIT SCORE TRYING TO PURCHASE A VEHILCE FROM THIS SLIMY COMPANY There way of trying to make up for this was doing a "in house loan" at $515 a month with a 23% APR NO THANKS $30k for a $18k truck RIP OFFS

Serve Auto Group

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Kalihi

Was looking for a car while staying in Waikiki and found Serve Auto Group on google. They were very…read morehelpful and great with communication on providing information about the car along with a full car fax report which made me feel better. Great deal on the vehicle, would highly recommend.

I waited a long time to post this review thinking maybe the situation would work itself out. Maybe…read moremy car could be repaired and maybe this man would do the right thing. Short answer: No. No he did not. I bought a 2011 Golf GTI from this dealership (hence forth referred to as SCAMMER) and for 7 days it was fine. On the 8th day the transmission started acting up. I thought, maybe it just needs some service as it was an older vehicle and the fluids in the DSG had probably never been changed. I was correct, the fluid was quite filthy and hadn't been changed. This did not fix my issue though. The transmission would not shift above 3rd. If you came to a stop it wouldn't shift above 1st or second. Sometimes it would come out of gear altogether. This indicated a failing transmission or a failing mechatronic unit. So, I reach out to the scammer and told him what was going on. Instead of offering to take a look at it, like he said he would be happy to if anything came up when I purchased it, he blamed me saying I probably drove it too hard and broke something or that I just don't understand the DSG transmission in these cars. Since this is the 5th car I have owned with a DSG and I knew how to diagnose this issue, I immediately assured this asshat that I was not the reason for the failure and that he had clearly sold me a car with a transmission that he knew was on the way out. So, he offers to bring it into his shop, phase 2 of his scam, and says they will repair it for free. He not only runs a stealership containing cars that should be in a junkyard, but also owns a repair shop. This shop apparently has one mechanic, who only works on Fridays or Thursdays or whenever he feels like. No one really knows. He claims he pulled my transmission out and replaced the whole thing. This was a lie. He also claims they changed the clutch packs. Lie number two. The only thing I can confirm they did was remove the transmission, put it back in, over torque ever bolt they touched, and attempted to have the transmission reprogrammed. This obviously didn't work. And all of that took them 3 months to do. Every time I asked for an update I would get some answer like, oh it's all buttoned up, we're just installing a new clock spring. (Another issue the car was sold with.) Or "It'll be done next Friday." (I heard that one 3 weeks in a row. So I finally just go and get the car back, seeing that no work is actually being done, and they are NOT going to fix it. I paid $8k for a car I have driven a grand total of 8 times and can no longer drive because the transmission is shot. Oh, the scammer's website also offers a $500 military discount that he doesn't actually include in the final price. Furthermore, no military member should be doing any work with this guy. Whether it's buying a car or repairing one. Commanders and SELs should tell new arrivals not to do business with this con artist. All the positive reviews you see on this page or elsewhere are either friends or family. I didn't see one single car on this asshat's lot that looked road worthy. Yet they all seem to be able to pass safety inspections. He's an idiot at best and a thief at worst.

Bayview Auto Sales - usedcardealers - Updated October 2026

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