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Servco Toyota Leeward

3.9 (464 reviews)
Closed 9:00 am - 6:00 pm
Updated 1 month ago

Services - Servco Toyota Leeward

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Servco Toyota Leeward Photos

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Recommended Reviews - Servco Toyota Leeward

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Kaleka V.

Highly recommended! Worked with Henry and Justin! Both had made it such a great experience for us to get the car of our dreams! Amazing customer service!!! If youre looking for down to earth, and a smooth transaction for your new car or upgrade. Go and visit them!!! Mahalo Henry & Justin!

Thanks Patrick! You're the best!! :)
Sarah N.

ASK FOR PATRICK IBARRA -- THE MVP! Visited Leeward Servco this past weekend, and the experience was nothing short of amazing. My wife had been eyeing the new Toyota Tacoma 4x4 for a while, and with just a quick call, Patrick had several options lined up and cleaned for us to check out. While there were plenty of TRD models on the lot, we weren't trying to drop $65K+ and thankfully, Patrick totally understood. He guided us thru what was available in our color preferences and manual transmission (which is becoming more rare), kept our budget in mind, and made sure we had solid options before we even stepped foot on the lot. With vehicle stock constantly shifting and new tariffs kicking in, we knew it made sense to move quickly - and Patrick made the process super easy. HUGE PLUS! Leeward Servco also offered a fair and surprisingly generous trade-in value for our 2021 Toyota 4Runner, which definitely helped seal the deal. What really set this experience apart tho, was Patrick's level of care and professionalism. He's not just helpful - HE IS ON IT. From keeping us updated, to handling details most salespeople might overlook, he was always two steps ahead. You can tell he takes real pride in what he does. It's no surprise that he's currently in the running for top Salesperson at Servco nationwide - he absolutely earned it and will put Leeward on the map, for sure! The rest of the team was just as solid. Titan, the finance manager (?), was super down-to-earth and easy to talk to. He also made the warranty and paperwork part feel relaxed, not stressful. The whole experience felt genuine and smooth, not pushy or rushed like you might expect at other dealerships. If you're in the market for a new vehicle (or even just thinking about it), do yourself a favor and ask for Patrick Ibarra at Leeward Servco in Waipahu. He's the kind of person you want to work with, and has remained 10/10 thru all 5 vehicle purchases over the years. Patrick is extremely knowledgeable, friendly, and always looking out for the customer. Mahalo, Patrick and the Servco team - we truly appreciate you!!!

There them lol

It was great working with Gerald. GO SEE HIM! He's fun and easy to work with. Efficient and very responsive. Thank you for helping hubby get a truck, that was such a breeze. Very happy indeed.

steven b.

Henry got the job done! Exactly who you should have by your side to accomplish your vehicle needs! HENRYS YOUR GUY

my trade in
Kristin C.

New Year, New Car. Decided on a Toyota, and so glad we did. Patrick Ibarra was recommended by a couple of family members, both of which recently purchased new cars from him. He booked us in between appointments, we waited briefly in their spacious lounge area, where you can overlook the service department working on cars. Definitely bring a jacket, this place is super freezing. It didn't take long to receive an appraisal for my trade-in, and the approval process to finance with Bank of Hawaii was fast. We requested to look at RAV4's prior to signing the docs. We were shown just one RAV4, no additional options and got a brief 2-minute rush through of the key features, while we peaked at the interior through the windows. I was eager to sit inside of the car, but knowing Pat had another customer waiting we didn't want to bother any further. We decided at that point to allow him to finish up his customer, so we left to grab a quick bite, and to gather our thoughts. We returned within an hour and the Finance Manager, Dan Kashima was waiting and ready for us. Dan was super patient while we decided on the type of "extras" we wanted to include with the financing. He was so good at explaining things, he didn't pressure us and made sure we understood the different packages. It was a real pleasure talking stories and connecting with him on a personal level. Once the car was prepped and the docs were signed, Pat took his time to explain all of the features in detail and he seemed very excited for us. He also told us to check with the dealership I purchased my other car from, because I can get a reimbursement for the extended warranty. I took his advice and they are in-fact prepping to send us a pro-rated refund. Love my new RAV4, and love that my car dealership is closer to home. Much better experience than my car purchased last year with another dealership.

Sherry Ann G.

It's very rare that I do reviews. And my whole experience getting my new Toyota RAV4 at servco Toyota Leeward is exceptional! Henry Yee Hoy is very knowledgeable of finding my dream car. And boom, in just a week or two finally he made it happen. If you guys are looking for your dream car too look for Henry! He is very patient on guiding me from the beginning to the final step. And to Derrick Nakasone he's awesome. He presented all my options on what's the best protection package for my car. I will definitely come back again on Servco Toyota Leeward because of the service they are providing! Mahalo!

My new baby
Tyra T.

Henry and Jacob are the best. Henry was very patient with me and guided me into finding the exact car that fits my needs. He didn't rush or put pressure on me like I've had at other dealerships. Anything I needed he was extremely helpful! Shout out to him for making the decision process thoughtless

Yessah!

Solid customer service fo' real! From Henry, da sales guy, all da way to Derrick, da finance guy, da whole process was smooth, no hassle, and no get dat typical pushy car-dealer pressure. Dey actually wen go listen to my concerns and take da time fo' answer all my questions, no rush, no attitude. If da bosses stay readin' dis review, dey should know Henry and Derrick wen go above and beyond fo' help one paralyzed veteran like me get into one new car. I wen decide on one cherry 2026 Toyota Corolla Hatchback, and dey made sure it going work fo' me and my wheelchair. Dey really cared, not just about da sale, but about me as one person. Fo' real, both dem deserve one raise. Big mahalos to both of you fo' da respect, patience, and aloha you showed.

Kaila N.

A friend of mine recently purchased a car from this dealership and had a great experience, so they referred me to Patrick. My friend spoke to him beforehand to let him know my interest. I reached out right away to discuss a truck I was seriously interested in, hoping to explore options since I'm located on another island and couldn't be there in person. Fairly reasonable, right? Unfortunately, Patrick's response was underwhelming at best. From the start, he showed very little interest in actually helping me--his attitude came across like I had already signed the papers and he was just waiting for the payment. The lack of effort and professionalism was disappointing and honestly, a waste of my time. If you value genuine service and respect for your hard-earned money I don't recommend this sales rep. Can't speak for the other team members working here but hopefully they can give Patrick some tips

Drawing a Blank, Because I'm Shook!
Jun Patrick B.

Sales Consultant Tasha "IS HER!" Process was smooth and efficient. Stress-Free. Questions were answered. First Time Truck Owner, This 2025 Chevrolet Colorado Trail Boss, "SHE GO!" From the Test Drive to the Appraisal of my Trade In, the process was smooth. The Lounge area was noice, the atmosphere was great. The employees were friendly. Shout Out to Dan from Financing! He was informative and walked me through everything we were doing in his office. I like that Chevrolet and Toyota are under one roof!

Boo
Mark Y.

Just a quick review update for Servco's service dept... I have my car go through routine service every 6 months and since day one have always had a great experience here. From the check in staff, the service consultant and the check out cashiers, they are always top notch. One of the things I really love about this Leeward location is they have a complimentary car wash that they can run your car through if you request it. Since being in an apt now and no longer have a house where I can wash my car in the driveway, I've made it a lazy habit of only washing my car every 6 months whenever I get the car serviced. ;-) One thing that was new since my last visit that I'm a bit irritated at is if you pay for your service with a credit card, they charge you an extra 2.5% on your bill...bleh! Anyway, still think they do a great job with servicing my 10 year old prius.

Kathryn D.

Our recent car buying experience was top-notch thanks to Gerald Agustin. With our family growing and baby soon to arrive, we knew we needed to start looking for a bigger vehicle. Gerald was incredibly easy to work with and never made us feel pressured at any point. He knew we were just shopping around to look at our best options and he truly made us feel comfortable, no matter the outcome. We came in to test drive the vehicle we had in mind and once we were set on it, Gerald had us next on the waitlist. He stayed in contact via text and within days he got us our 4Runner. Not to mention, he's super funny and had us laughing from start to end! Working with Derrick Nakasone in the financing department was just as smooth. He made what is usually the most stressful part of buying a car feel completely seamless. Derrick walked us through all the available financing options, explained everything clearly, and helped us navigate through any questions we had. His professionalism and efficiency made the final steps of the process that much greater! Gerald and Derrick made this the most enjoyable and stress-free car buying experience we've ever had. We'll be back to buy our next vehicle with them for sure!

Brand new 2024 Tacoma.

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1 month ago

The level of customer service and the efficiency is top tier thank you ED and Dan for such a great experience at Servco Leeward

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3 months ago

I'm happy for the customer service department and assistant!) Everything ok clean my car clean place

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11 months ago

Very professional staff very friendly and very knowledgeable. My wait time was 2 hrs but my vehicle was done a little less than that.

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9 months ago

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Ask the Community - Servco Toyota Leeward

Can I get a price range for a tune up on a 2014 Toyota Corolla LE plus?

Aloha Jorge B., Please… Read more

Where can I go to get my Honda key repaired?

Have you yelp a lock n key business, or a Honda dealer?

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Review Highlights - Servco Toyota Leeward

Thank you kind sir Craig, it was a learning experience and I will read up on all the 2017 Camry specs.

Mentioned in 35 reviews

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