Don't ever buy vehicles here. Most of the vehicles are already broken. Lots of the vehicles don't…read moreeven get serviced for months. Went and viewed the lot they had. Lots of the vehicles have mold in them. Owner is super rude and does not give any fucks about who is trying to give business. Will never come here ever again. They always say if you buy it we will fix it. But same problems across the board. The Salesman Ty does not know what he is doing

This is such an overdue review. I got a car back in 2023 and ran into some issues with the engine…read more I always felt intrusive when I would call them about the issues, but they were always there to help. Adam decided to give me a loaner to figure out what was going on. Months passed and come to find out, they were scammed in trying to purchase me a new engine. So Adam ended up helping me find another car that's been my go to ever since. They go out of their way to make sure you get your money's worth, and I will forever be thankful this is where I got my first car. Top tier service and experience.

If you're planning to buy a used car on Oahu, I strongly recommend checking out Aloha Kia Leeward…read more IMO, be very careful when buying from a private party. Unless the owner has a recent, detailed inspection report from a reputable mechanic, you really don't know what you're buying. It's important to know what problems the car may have or what repairs were recently made. Major issues involving the transmission, A/C, or structural components can cost thousands of dollars after the sale. Find a dealership that stands behind the cars they sell. In my experience, an honest dealership that genuinely cares about customer satisfaction is worth a lot when buying a used vehicle. My experience with Aloha Kia Leeward has earned them my loyalty, and I would strongly recommend them over dealerships that simply want to make the sale and collect your money. In my case, I had an issue with the car after the sale. Even though the vehicle was sold as-is, the sales manager personally got involved and did the honorable thing by taking care of the problem for me. That really impressed me and showed me that they value their customers beyond the initial sale. Trust me, when you're buying a used car, having an honorable dealership that stands behind its customers makes a big difference. I'm very happy I chose Aloha Kia Leeward, and I wouldn't hesitate to do business with them again. Their entire staff was incredibly friendly, helpful, and professional--definitely not the typical car dealership experience. Gianni, Kef, and Cliff, my deepest thanks to all of you for your kindness, professionalism, and outstanding customer service.

We had a service recall appointment today at 11:00 a.m. I scheduled it about a week ago with…read moreAshley, who provided excellent customer service and found an appointment time that worked perfectly with my schedule. I arrived around 10:50 a.m. on Friday, pulled into the service area, and was greeted by Michael B. He answered all of my questions, explained the recall service, gave me an estimated completion time, and reviewed all of the paperwork with me before I signed. He was friendly, professional, and communicated everything clearly. At around 2:30 p.m., Michael called to let me know my vehicle was ready for pickup. When I arrived, he went over the completed service paperwork and even walked me out to my car. As a nice bonus, they gave my Kia a complimentary car wash. My car looked fantastic--the exterior was spotless, and even the wheels were clean and dry. This was by far the best experience I've ever had at Kia Waipahu. Unfortunately, I've had disappointing service visits in the past (as I mentioned in a previous review), so this visit was a refreshing change. Michael mentioned that he's new, and I'm so glad he was the one who assisted us. His professionalism, communication, and customer service made a huge difference and completely changed our experience. We're born and raised here in Hawaiʻi, and we truly appreciate being treated with kindness, respect, and clear communication. Thank you, Michael, for providing such outstanding service. Keep up the great work!

My experience at TCA Auto was amazing! Ed did a good job at being responsive and giving me constant…read moreupdates on the status of my deal. I was looking for a car that was in the price range and one that looked cute and this 2019 Corolla Hatchback in smoked paprika metallic was PERFECT!!! Thank you Ed and Brandon for making my car buying experience easy and great! I love my new car.

I would leave zero stars if i could! Take your business…read moreelse where. I came a month ago to look for vehicle that was listed online for sale. When i came to look at the vehicle i noticed the vehicle tags were expired. Firstly, the vehicle was not even ready to be sold none of the paper work for the truck was ready. Went for a test drive and notice the AC was out. So then they needed to fix the AC before i even considered buying it. They do not let you get up to highway speed when test driving it BTW so be careful when purchasing. They offered financing there DECLINE it if you can my credit was ran through a poor company called Westlake. I offered a significant amount of employment verification for them to still turn down the loan because "of fraud and inconsistency" even though i had already signed a contract of what i would be paying. While i was doing that i was also trying to get a loan through my bank to see if i could get a better loan amount. Because of that Westlake decided they needed a million things from me because i was wanting to get a loan through my personal bank. Anyways. I signed all the paperwork paid the down payment paid for the insurance and the vehicle was released to me. I had the truck for a month !!!!!! And now TCA IS DEMANDING IT BACK BECAUSE THEIR LENDER WAS A FLUKE!!! They sold a truck with broken headlights which i paid to be fixed , i installed window tint because i had THOUGHT I WOULD BE PAYING THE CONTRACT I SIGNED!!!!!! SO NOW IM OUT OF A VEHICLE AND A LOWERED CREDIT SCORE TRYING TO PURCHASE A VEHILCE FROM THIS SLIMY COMPANY There way of trying to make up for this was doing a "in house loan" at $515 a month with a 23% APR NO THANKS $30k for a $18k truck RIP OFFS

First off, ask for Henry! He not only made the process quick and easy for us, but made us feel…read morecomfortable during a time that can feel stressful - because let's face it, buying a brand new vehicle can be daunting. Second off, I almost didn't want to buy from Servco because of past experiences at the Mapunapuna location. VISIT LEEWARD! Not only do all the vehicles look top tier and well taken care of, the customer service you get here is night and day! Servco Mapunapuna's sales team always acted as if they were doing ME a favor by selling me a car. Not Henry. He made sure we felt like family the whole process. All in all, we love our brand new truck. We love the service. We loved the overall experience. Definitely choose Servco Leeward and again, ask for Henry!

Henry from Servco took great care of me when I bought my ZR2. Great knowledge, never pushy and all…read morethe Aloha!

My Ford EV hatchback would start but not move on a Sunday. After my insurance company's roadside…read moreassistance agent's jump start did not correct the problem, it was towed to Cutter Ford. Staff member J.P. was able to expedite the diagnosis and repair, whereby my vehicle was ready to pick up mid-afternoon on Monday. A big mahalo (thank you) to him, cashier Leila who explained how to pay online to expedite my payment for the services, and to service advisor Kelly who was able to get my EV back on the road the day after it was towed in on a Sunday.

Excellent service, very helpful staff, they go the extra mile to find and fix the root of the…read moreproblem. Thank you

Thank you CJ for being very honest and upfront with me and my family. We really appreciate your…read moretime and effort and doing all that you could to help us -Mahalo

Applied online for a car I really wanted, Cj got back to me the next day, helped me through…read moreeverything and very upfront. Thank you so much for giving me this chance to start over. Car is great! Thank you Cj

Truly an exceptional experience with Collin & Shanelle. My…read morefriend/coworker recently bought a Mazda and referred me to Sze. Unfortunately, he doesn't work the weekends but Collin & Shanelle provided exceptional service from start to finish. I decided on a CX-5 and they both went extreme lengths to make it happen. Initially, I made a deposit on the base model, which had just finished production, but I wanted something sooner. I called 2 weeks later and decided to purchase a higher trim for just a bit more. However, I am extremely happy with my decision! The extra bells and whistles I didn't think I needed came in handy. I am truly thankful for their efforts ensuring they could meet my car buying needs. I will always recommend Mazda Waipahu to anyone searching for a new car! Great experience, service and quality car! Mahalo Sze, Collin & Shanelle!

Should be no stars if anything! For one, if they need to get…read morethe car from the lot at the Honolulu location, they should at least make sure that they have both car keys before leaving town. We bought a car from the Waipahu dealership and one of the salesman went to pick up the car from town and when he got back he just handed us 1 of the keys when there should be 2 sets. They also said they would go and get it the next day or the following week but it's really been months that went by so idk what's going on. Are they just sitting idly?! We've also called and went over to get our license plate when it came in and inquired about the other car key and they said the same thing "oh we're going to get it tomorrow or sometime this week and we'll call you to let you know to pick it up". But guess what they never did. And we are still playing the waiting game. Very frustrating and disappointing!

We wanted to let everyone know how amazing Tyler Matsumoto is! We loved our experience with him and…read moreso thankful he was patient with us helping us and really putting in time for us to find a car we liked! He went above and beyond for us!!!! We hope you see this and we hope you know how much we appreciate you for helping us this couple weeks!!!! anyone looking for a car please hit him up! ~ ALMEIDA

I just purchased my 6th vehicle from the Tony Group in 15 years. Every sale has been handled by…read moreTommy Chun Ming. Tommy is five star and is one of those people that makes everyone around him want to do their best. His positive attitude and professionalism clearly makes him a standout. I've met so many people with new cars who have had Tommy as their salesperson, never unsatisfied in any way. Also, he goes out of his way to help AFTER he's sold you a vehicle. Ryan in Service Dept is the reason why we get extended warranties rather than take our cars to a private mechanic. Don't get me wrong, we do have an excellent mechanic that we take our older cars to. But I gotta give props to Ryan and his guys. My wife is getting ready to turn in her 2019 Dessert Runner next year and we'll be going straight to Tony Nissan and Tommy