I was involved in a minor car accident in Memphis while traveling from South Carolina. Since it was…read moreSunday, every tire shop and mechanic I called was closed. I needed to get back on the road to South Carolina the next morning, so I was extremely stressed. I contacted Brothers Mobile Tire Service & Tire Shop, and they were very helpful by giving me Mr. Robert's phone number. When I called him, he told me to come straight to his location. As soon as I arrived, he quickly diagnosed the issue and immediately started calling around to find the necessary part. What truly meant the most was the kindness shown by his family. They personally drove my family and me back to our hotel while the car was being repaired. This was a huge blessing because we had a family of five and Uber could only accommodate four passengers. At first, I thought the car wouldn't be ready until the next morning, but Mr. Robert called me shortly after and said he already had the part removed and would have the car ready that same night. Less than three hours later, he was on his way to deliver my vehicle back to me. When I got in the car, it drove like new again. Mr. Robert was truly a blessing to my family. He worked faster than any shop I've ever dealt with and went above and beyond to help us in a stressful situation. If you need any vehicle services in the area, Mr. Robert is definitely the person to call for fast, reliable, and excellent service.

My car's check engine light was on due to bad fuel injector. I found Juan on Yelp and made an…read moreappointment to service. He came to my house and quickly fixed my problem and a reasonable price. I recommend his service and will use him in the future.

These guys are the absolute best. Always honest and fair. They tell it how it is, and use good…read moreparts with great skill. HIGHLY recommended. Been relying on them for years from oil changes to diagnostics etc.

Hands-down. Luke and the guys at Ron Archer's are the best in the business. I have been there many…read moretimes over the years and have found them to be fairly priced, reliable, and most importantly of all - HONEST!!!! You won't find upselling, high-pressure tactics, "deals on blinker fluid", etc. They are just good people!

Great service. They replaced the thermostat on my caddy and had no problems. They are very friendly.read more

Wonderful local business. After another national chain recommended our car have about $3,000 worth…read moreof suspension service, Moseley's looked at it and had it fixed for less than $100. I've been a repeat customer since. They are honest, knowledgeable, and friendly. No upselling, they just tell it like it is and provide solid advice for a reasonable cost. Not the cheapest around, but certainly not the most expensive either. Highly recommend!

I want to start by saying Felicia was so helpful and made my long wait time more tolerable. She is…read moregreat at customer service. Appointments are relative right. I had an 8am appointment but for the work I needed done the technician to complete the work was not scheduled to come in until 9:30am. I was able to go the gym in the same shopping center and eat lunch nearby while they worked on my vehicle. From drop off to leaving the lot I was there all day; a solid 7 hours. As far as the price, it was expensive but all work was completed. My 4 star rating is because of Felicia.

My car was towed to the Firestone on Park and Mt. Moriah on Wed April 22 because it was stuck in…read morereverse. Once I called to confirm the car had been received, I waited for a call back. I called the next morning and was told by Holly it was being pulled into the bay to be looked at. I called back at the end of the day Thur and they told me they had not looked at it because the engine guy was busy. On Fri afternoon (after still not hearing anything), Holly told me they needed to get a part from the dealership and it would likely come in Tues.On Tues morning, DEITRYCK (store's manager) answered and told me they wouldn't be working on it and had "forgot" to call and tell me. They held my car for a week. We lost income and a whole week without a vehicle because they "forgot". Then, DEITRYCK had the nerve to tell me that 'I wasn't helping the situation" by being upset. He took 0 responsibility and seemed to care less because he knew him nor the store would be held accountable in any way. You are messing with peoples' lives. I have filed a complaint with the BBB.

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

If I could give this man zero stars, I would. He stole $240 dollars from me. He will not respond to…read morecalls or text messages asking for my part or a refund so I can get my car fixed. 10/10 DO NOT USE THIS THIEF!

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

Great service!! Jonathan and Austin were very helpful - answered all our questions, kept us…read moreupdated, and appreciated the shuttle service! Our older Buick Encore had several small problems that were diagnosed / fixed over a few days.

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

The service there is very quick. The men that work there are helpful and very nice. It feels like…read morethey are being truthful and want to help. They referred us to a mechanic that could get to us quicker. They are definitely our new tire place!

Billy is professional, fast, and reliable. Highly recommend for anyone in the market. Will be back…read morewith any other interior issues I have

If you're considering any headliner work, look no further. Superb customer service and quality…read moreresults for a reasonable price. Billy is kind and communicative, qualities I've rarely seen in connection with any car repair. I could not be more pleased with my new headliner--feels like I'm driving a new car.

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

Was having an issue with the a/c in my older car where I was worried I'll have to get it replaced…read more Had a gentlemen take a look at it and had a bad compressor but offered the best solution to fix it. Awesome group of guys to work with and helped solved a major headache would 100% recommend these guys for service.

I have 2007 Passat 3.6L 4Motion Wagon. I moved to Memphis around Christmas of 2017. My neighbor…read moredrives a same car and we talked and he told me about Jim and Pat. Below are the details. 1. May 2018: I felt my car may disassemble during driving. It has noise everywhere. Jim repaired my struct and my door regulator. 2. January 2019: I hit a deer and my sunroof is broken. Jim got a high quality used one with warranty to help me stop my bleeding. 3. July 2019: my A/C is blowing hot air and car got over heat. Jim replace both cooling fans. He also did preventive maintenance for rear brakes including tire rotation. I almost made a decision to trash my car when I moved over because back in my old place, Philadelphia PA, VW is so expensive. But with Pat and Jim, I will stick to VW and I probably will upgrade to Audi. If one day this shop no longer exists, I don't know where I can go. Trust them. They won't let you down.

My husband (Audi A6 2012) and I (Jetta TDI 2013) have been customers since arriving in Memphis in…read more2022. These mechanics are the absolute best. I would not think of going anyway else. But they have so much business that you have quite a wait to get in. They know their stuff, and their prices are reasonable. We are both going to cry when we move away and can't take them with us. They only work on VW, Audi and Porsche--period. No BMWs!