Matt showed up on time and was knowledgeable, professional and fast. Came to me and had my…read morewindshield replaced in about 30 minutes. He is trustworthy and stands behind his work. If you live in the Memphis area this is your go-to glass replacement service.

Matt responded promptly to my request for an estimate. His price was fair and he was able to…read morereplace my windshield the next day. Thanks Matt.

Called multiple times to be placed on hold for a long time and then they hang up. Do you want…read morebusiness or not?

Well.... At least my windshield isn't cracked anymore. My…read morecar is brand new and had a rock chip crack the windshield less than a week after purchase. I was referred to Jack Morris since it's close to the Navy base and was even recommended by Audi. I definitely feel more effort could have been put into the workmanship. This photo is after we had them fix the edge trim the first time since it wasn't seated properly, this is the "fixed" result. It looks horrible, the work left a lot to be desired because now my eyes go right to the trim when I look at my new car. The passenger side is friggin perfect somehow, looks like it was never even touched. There's also quite a few digs in the dash that can't be fixed, disappointed is an understatement. I knew the job wasn't going to be perfect but I just didn't expect this... The office staff was amazing though! 5 stars for them!

More update on my previous Safelite review: I went to…read moreCaliber Auto Glass. My experience was first rate! They were superior to Safelite in every way: way more courteous, better environment, more expert technicians, and much faster service. Please don't waste your time and money at Safelite.

The install is high quality. Local folks were great. The corporate process is riddled with…read morediscrepancies. Their inventory management and procurement process was not on time. They text beforehand and say "an hour and a half," regardless the complexity of the installation. One thing local folks might do mitigate dissatisfaction is check and see if the glass is onsite and in good condition the afternoon before the appointment date, then call the customer if it's delayed or damaged and reschedule it f required. Would also be a good time to explain longer service time expectations with difficult installs. They were less expensive than the mom and pop across the street.

My car windshield had 3 way split crack in it from driving on the interstate. I called around…read moreMemphis and this place had the best quote and the best customer service out of all the glass places. They did a great job on my replacement Price: 5/5 really competitive compared to others Customer service: 5/5 The 2 ladies, Marilyn and Cathy, working the front desk were very nice, courteous, and patient with all the customers. The man that did the replacement was also very nice. They took their time answering questions despite being very very busy. Wait time: 3/5 I was told on the phone it would take 1.5-2 hours when I made an appt. They told me 3-3.5 hours when I dropped it off. It actually took over 4 hours with an appt. Overall, I would recommend this place over any glass place in Memphis.

The tech called my husband a "mother fucker" after he waited an hour to get a new windshield. The…read morestaff is slow and extremely disrespectful.

My car front passenger window was broken by an intruder while staying at an East Memphis hotel…read moreovernight on 30 Aug 2023. I have used another window replacement company a couple of times but could not get an appointment from them for 4 days. I saw the good review for Southwind Auto Glass so called them. Austin answered my call, took my information, found he had my window replacement available and contacted me within 2 hours saying he was on his way. He was professional, thorough, and efficient. He vacuumed my car of all broken glass, replaced my broken window, and tested it completely before buttoning it up completely. And he did not charge extra for coming to a local address to complete my repair! I was very lucky to find Southwind, and Austin, during a short stay in the area. I would highly recommend him, and Southwind Auto Glass for any glass replacement needs!

We had a smashed in back window that needed to be replaced in our Ford Edge. Philip came out to our…read moreresidence and had it replaced somewhere in between an hour or two. I wasn't timing it but he was quick. He did a fantastic job and went out of his way to take apart our back door latch and clean the glass out of it so that it would close cleanly. He was friendly and professional, and we highly recommend both him and this glass company.

I like this place they fast and the staff was amazing great job keep up the good workread more

I called and requested an appointment a week in advance. I was told that appointments are first…read morecome first served. I made it to the building at 7:20a. First in line to get serviced my price was $100 more then the quote given. 2.30 later I'm told my windshield just made it to the building. At the time of asking how much longer the two employees had a altercation in the office. Poor communication and service. Don't waste your time.

Well, the unexpected but expected happened here in Memphis. I found myself having to call upon Jack…read moreMorris' Auto Glass services. Their pricing was fair with quick turnaround service. Overall, I'd return for their reliability in changing glass within the timeframe they gave me. Close to the 5/5 but there were still shards of glass in my seat. Not a big deal as I'll have to give it a quick vacuum myself.

This location has replaced two windshields for us: one was an Audi and the second was a Mazda CX5…read morewith all the fwd looking camera systems. Make sure you set an appointment and then plan on 2-3 hours. Of note, the final invoice used the logo for "AutoGlassNow!" Rather than "Jack Morris..."

My car was recently vandalized in an attempt to steal it however they were unsuccessful. My driver…read moreaide window was broken in the process. Due to high volume of theft in the city, many shops are experiencing delays. I was connected to this shop via a friend and couldn't be more pleased. They got me in for today, and I was out in under an hour. In addition, they are very reasonably priced. Super pleased and will recommend to anyone needing window repairs

From the owner: We are a family owned auto glass and tint company servicing Memphis and the surrounding areas,…read moreCollierville, Germantown, Cordova. We provide quick service and at an affordable price.

We still don't know how the rear window of our older Odyssey got broken. I chose Glass Pros…read morebecause they had the best reviews. So glad I went there. They were kind & fair. When I got home I looked at their work again& thought; "Oh man did I luck out. Not only does the work look superb but I never thought to say to them: "Please make sure the this rear replacement glass has defroster lines for winter weather," Mercifully that is what they used. It just was a great experience all the way around. They are kind & fair people who also care about the quality of the product they put out.

My car was broken into late Saturday night/early Sunday. I didn't see it until Sunday around noon…read more No one is open on Sunday's but GlassPro was able to get me an appointment the very next afternoon. The receptionist is so professional and welcoming. Bonus points that they have a smart tv in the waiting room that you can watch whatever you want on it while they're working on your car. It took them no time at all to finish - about 45 mins. My new window is spotless. I will be recommending them to anyone and everyone that needs anything to do with auto glass. Unfortunately they don't offer tinting right now but when they do, I'll be back for that as well.

I had an awesome experience today with this company. Last week a rock flew off the road and left a…read morenasty star crack on my windshield. I searched for companies on Yelp and placed a bid looking for someone to do the work. Most of the bids were super expensive, but Angie with One Source provided a very competitive quote and were able to get me into the shop in less than a week. They got me in at 9am on the dot as promised and I was there less than 30 minutes. The repair job was GREAT! Angie and the rest of the team were super friendly and are shining examples of great customer service. I will certainly recommend One Source Auto Glass to all of my friends and family. Thanks Angie and team! You guys ROCK!

Service was absolutely exceptional. Tony and Gary showed up exactly in the time frame promised and…read morewere both very friendly and got the job done quickly! 10/10 will use again!!