You can't reach anyone. They don't answer the phones after holding for 9 minutes. I have tried…read morecalling them multiple times. Can't reach them. Guess they have all the business they need.

Called multiple times to be placed on hold for a long time and then they hang up. Do you want…read morebusiness or not?

More update on my previous Safelite review: I went to…read moreCaliber Auto Glass. My experience was first rate! They were superior to Safelite in every way: way more courteous, better environment, more expert technicians, and much faster service. Please don't waste your time and money at Safelite.

I was quoted $189.00 + tax to fix a tiny crack in my windshield…read more Directly across the street, Jack Morris Auto Glass performed the repair for about $100.00 less. I won't be doing business with Safelite any time soon.

The tech called my husband a "mother fucker" after he waited an hour to get a new windshield. The…read morestaff is slow and extremely disrespectful.

please check your hood of your car if you get a windshield repair at auto glass they scraped my…read morehood with something then had the nerves to have an attitude when I came back up there to show them..never doing business with this company ever again!!!

My car front passenger window was broken by an intruder while staying at an East Memphis hotel…read moreovernight on 30 Aug 2023. I have used another window replacement company a couple of times but could not get an appointment from them for 4 days. I saw the good review for Southwind Auto Glass so called them. Austin answered my call, took my information, found he had my window replacement available and contacted me within 2 hours saying he was on his way. He was professional, thorough, and efficient. He vacuumed my car of all broken glass, replaced my broken window, and tested it completely before buttoning it up completely. And he did not charge extra for coming to a local address to complete my repair! I was very lucky to find Southwind, and Austin, during a short stay in the area. I would highly recommend him, and Southwind Auto Glass for any glass replacement needs!

We had a smashed in back window that needed to be replaced in our Ford Edge. Philip came out to our…read moreresidence and had it replaced somewhere in between an hour or two. I wasn't timing it but he was quick. He did a fantastic job and went out of his way to take apart our back door latch and clean the glass out of it so that it would close cleanly. He was friendly and professional, and we highly recommend both him and this glass company.

I like this place they fast and the staff was amazing great job keep up the good workread more

I called and requested an appointment a week in advance. I was told that appointments are first…read morecome first served. I made it to the building at 7:20a. First in line to get serviced my price was $100 more then the quote given. 2.30 later I'm told my windshield just made it to the building. At the time of asking how much longer the two employees had a altercation in the office. Poor communication and service. Don't waste your time.

Well, the unexpected but expected happened here in Memphis. I found myself having to call upon Jack…read moreMorris' Auto Glass services. Their pricing was fair with quick turnaround service. Overall, I'd return for their reliability in changing glass within the timeframe they gave me. Close to the 5/5 but there were still shards of glass in my seat. Not a big deal as I'll have to give it a quick vacuum myself.

This location has replaced two windshields for us: one was an Audi and the second was a Mazda CX5…read morewith all the fwd looking camera systems. Make sure you set an appointment and then plan on 2-3 hours. Of note, the final invoice used the logo for "AutoGlassNow!" Rather than "Jack Morris..."

My car was recently vandalized in an attempt to steal it however they were unsuccessful. My driver…read moreaide window was broken in the process. Due to high volume of theft in the city, many shops are experiencing delays. I was connected to this shop via a friend and couldn't be more pleased. They got me in for today, and I was out in under an hour. In addition, they are very reasonably priced. Super pleased and will recommend to anyone needing window repairs

From the owner: We are a family owned auto glass and tint company servicing Memphis and the surrounding areas,…read moreCollierville, Germantown, Cordova. We provide quick service and at an affordable price.

We still don't know how the rear window of our older Odyssey got broken. I chose Glass Pros…read morebecause they had the best reviews. So glad I went there. They were kind & fair. When I got home I looked at their work again& thought; "Oh man did I luck out. Not only does the work look superb but I never thought to say to them: "Please make sure the this rear replacement glass has defroster lines for winter weather," Mercifully that is what they used. It just was a great experience all the way around. They are kind & fair people who also care about the quality of the product they put out.

My car was broken into late Saturday night/early Sunday. I didn't see it until Sunday around noon…read more No one is open on Sunday's but GlassPro was able to get me an appointment the very next afternoon. The receptionist is so professional and welcoming. Bonus points that they have a smart tv in the waiting room that you can watch whatever you want on it while they're working on your car. It took them no time at all to finish - about 45 mins. My new window is spotless. I will be recommending them to anyone and everyone that needs anything to do with auto glass. Unfortunately they don't offer tinting right now but when they do, I'll be back for that as well.