Yesterday i was in need of one of many offerings from AAA roadside services. My call was dispached through AAA to Uncle Daves Auto. They have responded on several other occassions and are consistantly prompt, efficient and helpful. This visit ...my service agent was Billy. He executed the tire change quickly , offered valuable information regarding the condition of my other tires and i was back on the road quickly. Only great things to say about Uncle Dave's service delivery, the professionals like Billy that they employ, and quick response time.9 Use them with or without a triple A referal with confidence. read more

Tried to charge us $140 just to put a tire we already had on our SUV. My husband talked them down $100. It took them longer to put our info in the system than it did to put our tire on. read more

I believe that Uncle Dave's car repair to be the worst in Shelby County. They so called repaired my friend Jeep Cherokee last year and paid over 2000 to replace the radiator and it is still leaking antifreeze and overheating. They take forever and never tell how much it will cost. They refused to refund her money and she has to miss work because of their horrible repairs. read more

Felt right at home. Hardworking, busy, and professional. It's where I'll take my car and send others too!

Great customer service and efficiency. I highly recommend because of their expertise and convenience

Went to Uncle Dave's a few years ago because they sent me a coupon. Now it's the only place I take the four vehicles in my family; a minivan, a hybrid, and a gas truck and a diesel truck. They do great work, are up-front and honest with me and know their stuff. Highly recommended. read more

I've used Uncle Dave's a few times over the years for towing and oil changes. I've never been disappointed and have always felt like they've treated me fair. Prices are great and I never feel like they're trying to "upsell" me on stuff I don't really need. read more

Absolutely the worst establishment I've ever been too. My car got towed after an accident and the woman with brown hair and glasses that was helping had a terrible attitude and was clearly just trying to make my day harder. They charged $600 for 2 tows, and a 4 day holding fee. Absolutely ridiculous. They are taking advantage of people. Do not use this company!!!!! read more

To anyone who is searching for an auto repair company that leads with integrity, Uncle Dave's Auto Repair is the answer. Unfortunately, the auto repair industry is replete with those who are dishonest, so it is quite refreshing to know that Uncle Dave's is there to offer quality service based on a solid foundation of honesty. Eddie is amazing, as he had our Jeep in his care for 6 months while we were in the process of deciding how we wanted to move forward with regard to repair options. He was so kind, patient, and knowledgeable, as he advised us during this time. Thank you so much, Eddie, for your generosity and always being there to help; greatly appreciated. Keep providing excellent service! read more

I had been taking a car there since Oct. 2023. The strike slowed things for several weeks to get two motor mounts delivered. Repairs continued for several leaks. A deal was made with the owner, Dave, for a vehilce he had purchased at an auction. We set a day to finalize. I went he no showed was left two messages with his staff. He never called and left a message of apology or explination. Just thoroughly disgusted. I had already had an offer on my car just 30 minutes Fter listing it. Who does anything like this to another well meaning person? read more

Quality service . I have used uncle Dave's since 2000, I have never had to have the same work done twice. Done right the first time.

Fantastic auto repair and honest support! They will not recommend or perform any unnecessary work! We have used them for years and I can only say you won't regret or question them on anything. They also sell used cars! Thank you Uncle Dave's! Most value for your money and if you don't need the service they will tell you. read more

Car towed to shop, given no paperwork or proof. Unable to "get in my vehicle". I drive up there, they have lost my key. two days passed. the most unorganized service I've ever come across. read more

Jesse did an amazing job and was a joy to talk to. Please give him my best and give him a raise! :)

Super great service quick response and went above and beyond !!! Got my car back up and running in no time

I am a AAA member who discovered I had a dead battery when I was ready to leave my house. After I placed my call to road side service, Evan from Uncle Dave's arrived to assess the problem and help me out. When I checked my paperwork, I realized I got exactly 5 years and 2 months off that battery. When Evan's diagnostics showed the battery was DOA, I was wondering what my next move would be. I am new to the area and don't have a mechanic. How delighted I was to hear that he had the battery my Jetta TDI needed on his truck. With aplomb and professionalism Evan replaced the battery. If he is a good example of the Uncle's Dave's team, I recommend the firm without reservation. Thank you. read more

AAA accredited, knowledgeable, helpful, patient staff, recommended/send people here all the time with the same result in their mechanical needs. read more

Had some done on my car there a couple of times and service was good. But I went there to inquire about some vehiles they were selling and found a real nice one I wanted to buy. They were working on it as I was looking at it and told me it would be ready the next day. I called the next day and it still wasnt ready and they said it would be ready the next day. I call the next day and it was ready and when I get there they sold it to the same guy who was working on as I was looking at it before and tood me they thought I was looking at a different car. The same guy that bought was right there working on it as I was looking at it and tried to pawn of some other car on me while playing dumb. I dont care that he bought it but I really wish they would of been straight up with me and not wasted my time going over there for nothing after 2 days of waiting around for it. Its shady and I wont be buying anything from them. read more

My daughter had an accident and Mr. Personality showed up to tow it. (The police called them - NOT ME!) He rudely informed me that I would need to pay him $150 in cash before the vehicle could be towed. He told me I could go to the ATM while he was hooking up the car. HELLO! We were in the middle of a 6 lane road with HEAVY traffic all around. Why not follow me to the ATM to get us BOTH out of harms way. This would have sped up the process which would allow him to get our job done and move on to the next one. OR... better yet, how about accepting credit cards.. HELLO! this is 2021. Why not get a cube for your iPhone and move into the 20th century. read more

Great service. Took such good care of us when we broke down on the highway. AAA covered the tow and Uncle Dave treated us like family. Great experience. read more

The battery of our old car died & we knew this also old battery had to be replaced. We live in Fayette County. I was ambivalent about 2 things: giving the car a battery jump from our other car & attempting to drive all the way to Uncle Dave's to buy a new battery. What if the battery died again en route? I also did not want to use 1 of our annual AAA service calls just for a battery. Uncle Dave's resolved these concerns by bringing us a new AAA battery w/o AAA service involvement if we paid $55 for the trip charge ourselves. We were given the new AAA battery promptly & all seems fine. It helped to give someone the VIN # to check &make sure it was the right battery. They did what they said they would do. read more

Well my p.o.s car had to get towed here again for another reason. Again, Eddie is amazing and very knowledgable. Definitely reccomend this place. read more

After leaving Wolfchase Honda today where I tried to get two headlamps replaced and a fuse for my cigarette lighter adapter, I was given excellent service, honest service, and an honest repair bill. Please see my review for Wolfchase Honda for further details on the ordeal I went through there. Uncle Dave's has done enormous auto repair jobs for my daughter, as well as on the fleet vehicles at my son's company. I know of the folks there to be reliable and trustworthy, and they treat customers with fairness and honesty. They know their customers on a first name and personal basis. They know their reputation matters. They have even given me a loaner car on a prior occasion when I took my car there. Forget the car dealership and go to Uncle Dave's. read more

They stole parts off my car!!! And went through my things... The staff were rude and sneaky

My car had to be towed today, and Robert Smith came out with the truck. He was efficient, courteous and very patient. He had a lot of extra work to do because I could not find the hook that was necessary for flatbed towing. He was careful, kind, and did a great job. I am grateful to Robert Smith, AAA, and Uncle Daves Auto Repair for making this good experience. Thanks to all of you. read more

If I could give negative stars, I would. I waited 5 hours to get my car towed! In addition, after Joshua, the tow truck driver, towed my truck to dealership, he called me to tell me that I owed him money. It was news to me that I owed anything with AAA. But, he said I owed him $30 bc he drove 5 miles past the 5 miles AAA allows. I looked on the map and i told him it wasn't that far and he was overcharging me (and he was). Joshua told me if I didn't pay it, he would impound my car. Can't overstate how horrible this company is! read more

They were very helpful and kind. Their driver Matt took us to a motel after our car couldn't get started. Staff were very helpful all around. read more

If I could give a zero I would. I contacted AAA for a tow at 9:15 p.m. They gave me an estimate of 3 hours but said the tow company would give me the accurate time. The dispatcher from Uncle Dave's Towing called me at 9:42 stating that the driver would call me when he was on the way. At 10:55 I call the dispatcher and she informs me that it will be 280 minutes because they only have one truck. So why did you accept the call??? Unacceptable. A single woman In the middle of nowhere at 11:30 p.m. trying to get towed since 9:15. No thanks Uncle Dave's. Shame on you AAA for accepting that time lapse and poor service. read more

Would not recommend !! Shady business!!!! Will say something is wrong just to bill you!! I didn't let them work on my car after they said my CV axles were broke and leaking because I didn't have $800 for them to fix it. I spent so much money on towing and Uber rides while it was in their inspection. And I had to pay a diagnostic test!!! The test said my CV axles were broken, tell me how is that possible if I'm driving my car UNREPAIRED BTW!! HALF A YEAR LATER??? Do NOT recommend!! SHADY SHADY SHADDDYYYY!!!!!! read more

Worst excuse of a place I have been to. My brother got into a wreck a few days ago and his car was totaled and was towed to this place. We are from Charlotte NC and were visiting family so on our way back we tried to stop and get a few of his things out of the car and the receptionist/secretary refused to work with us because the car was listed in our father's name instead of his (same last name so pretty obvious). We offered to put him on the phone and she refused and then yelled at us to leave once my brother got a little frustrated with her. He has a few things that he needs for work back in Charlotte, yet she just refused to even work with us. I advise, if it's in your control, never use this place. read more

DO NOT TAKE YOUR VEHICLE TO THIS SHADY PLACE. Nobody here knows what they are talking about. They misdiagnosed my car and then charged me $100 for just the diagnosis and I spent $400 on parts and labor off of what they told me and it was something completely different. The money i spent there was already ridiculous, I have never had anybody charge for a diagnosis. On top of all this my car belonged to my late father so not only did they ruin my car but a precious heirloom passed down to me from someone i will never see again. read more

I had an inkling coming out the door having been told in a dire tone that my AC compressor was kaput---not holding pressure and circulating apparently disintegrative metal frags throughout the cooling system as it all cheerily imploded---that the mechanic's grave "diagnosis" should be challenged elsewhere. It was---and found utterly without basis. My AC system proved quite fine, albeit a can of coolant low after five years without any topping off. Nothing was awry and it's been ice cold now for weeks beyond its being pronounced comatose unto death. I would have shelled out $1500 to have the full system replaced. I'm retired and on a fixed income. The confronted shop owner chalked it up to a "one in a hundred" miss on diagnosis. Got my "diagnostic" fee refunded. Maybe when you visit Uncle with an automotive issue you'll be one of the "lucky" other 99. read more

I have needed to use Uncle Dave's Auto repair via AAA's roadside repair a few times over the two years. Uncle Dave's are always prompt and very courteous - Scott is particularly helpful and always friendly. I highly recommend their services. read more

I had a flat tire with no jack, so I had to call AAA for assistance. Uncle Dave's was the responding service provider. My issue is with the service I received. The first responder did not have the equipment needed to change my tire. He called a second employee to tow my car. The second employee scraped my bumper while loading and unloading my car. When I tried to get it resolved through AAA, Uncle Dave's denied everything, despite the fact that the first responding employee had let the owner know that my call had not been handled correctly. I never received a call from him. I gave them two stars instead of one because the first employee did drive by my house to make sure I was okay. He helped me as I was finally changing my tire by myself after getting home and getting a jack to do the job. I was completely unimpressed. read more

I was getting into my car after a long day's work and saw I had left my lights on and my battery had died! I setup a service call through AAA and Calvin from Uncle Dave's showed up within 30 min. He was very courteous and professional. He hooked my car up and determined that I just needed a charge! He told what to do and that everything was going to be OK! Loved the service, prompt arrival, and professionalism! Calvin turned my frown upside down! Would definitely recommend! read more

I used AAA for towing service, and Ty picked me up. AAA operator said it would be less than 55 minutes, which was disappointing considering it was 32 degrees outside. However, it only took 15 minutes for Ty to get there. He even got out and asked what was going on and wrong with the car, popped the hood and gave his advice on what the problem may be. Then he made sure the temperature inside the tow truck was fine for me. He was great and I would definitely recommend Uncle Dave's Auto Repair for any towing service. read more

I called AAA today. I sat on the side of I-240 for 3 hrs and 40 min before an Uncle Dave's wrecker showed up. This is totally unacceptable. I had to call AAA back and call Uncle Daves before I got any traction on my car. The girl answering the phones at Uncle Daves was not pleasant. I only gave them one star because the driver was very nice and a hard worker. He deserves a raise. Uncle Daves needs to either step up and add more trucks or give up the AAA contract. I called AAA last year from almost the same spot where I had a flat and a wrecker showed up in 30 min...not Uncle Daves by-the-way. Again, hats off to the driver....not Uncle Daves or AAA. read more

Honest straightforward people. Very friendly and accommodating. Thank you for going the extra mile and connecting us with the right people.

So incredibly upset with their towing. One of their drivers almost wrecked into my car and pushed me on the other side of the road. Thank god there was no oncoming traffic. I honked my horn multiple times to try and get their attention and I could just see the driver smiling in his rear view mirror. Disgusted. I could have been severely injured and I'm shaken. He gave me a thumbs up when I finally caught up to him through traffic. I can't believe how they are allowing their business to run. Hopefully the driver will see this and realize how he's putting others safety at risk. read more

April 2017, I was driving home from work when I lost power to the steering wheel and after driving a minute or two; I noticed the information on dashboard stating the engine was overheating. I stop at Kroger to purchase antifreeze coolant. After I found a spot to park, opened the hood poured the antifreeze and saw that the belt of the water pump had burst. All the antifreeze leaked out that I poured in and I lost power to the steering wheel. I called my mechanic in Florida to confirm what the problem may be as the steering wheel locked up (as if the power steering was gone). I called several mechanics in Memphis for a quote for a water pump. In addition, I called AAA for a tow and the AAA agent recommend I use Uncle Dave's Auto Repair, so the car was towed there. Uncle Dave's Auto Repair called me the following day to tell me that my water pump needed replacing, I asked the cost and was told the final cost with parts and labor would be $600.00 for the hose, and water pump. I returned to the shop to make the payment for the repair and received a credit card receipt. In July 2017, I returned to Uncle Dave's Auto Repair for a different issue with my car. My car was vibrating and the engine warning light appeared (stating engine malfunction); so I had it towed back to Uncle Dave's Auto Repair. During this visit, I was told the spark plugs needed to be replaced and I authorized the service. I was in Florida during the call for the estimate; I authorized the repair and supplied my credit card information over the phone. Three days later, I arrived back at Uncle Dave's Auto Repair to retrieve my car and received a credit card receipt only. September 4, 2017 the engine waring light appeared in my car again, I had my car towed back to Uncle Dave's Auto Repair. During this visit, I was informed that the water pump needed replacing. I responded to the mechanic that this was impossible as you replaced the water pump in April. The mechanic responded to me that the water pump was never mentioned during the April visit and it was not replaced. I informed the mechanic that I received a call authorizing to replace the water pump. After two days, I received a call that the car was ready, I returned to the shop to pay the bill. The mechanic is currently stating that during the April visit only two belts and one upper hose was replaced. I disagreed with the mechanic as I only authorized and paid for the water pump and hose. I called BMW on September 7, 2017 and explained the engine warning light appeared in my car; I was informed by BMW that this could be many issues but not the water pump and that the car needs to be diagnosed to obtain the proper issue. My car is currently at Uncle Dave's Auto Repair and I am seeking assistance to get my car properly repaired and the matter resolved as I was obviously charged and paid for services that were not rendered on my vehicle. read more