Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

Very quick service, great people and great prices! I have a 30 year old Volvo and so happy I can…read moreget specialized service in a timely manner!

We bought a 2010 Volvo in 2020. It had a few issues right off the bat! Was going to go to Volvo…read morebut something just told me not to. I found Smisco! Best move we ever made! Have had to use them 2 other times & about to go again. I am sure they will take care of me just like before. They are definitely more reasonable than any other shop we have EVER used!!! More shops need to follow their example!

Extremely dissatisfied with these crooks!!! After paying $557 to be lied to and told I needed a…read moretransmission (drove car to the shop with no issest) my car was in worse shape when I drove home. Called and let them know that the car was driving different after being picked up and was told I'd receive a call back that still hasn't come. Not to mention they demandEd a cash payment that I was informed about AFTER the assessment was done...A total waste of time and money and I wouldn't refer anyone to be ripped off like I was!!!

It's true, I went in and Barry diagnosed an electrical problem that was causing me problems with…read moremy transmission. Very trustworthy and honest. He runs a all American family company.

I was having issues with my transmission for a few months. My F150 would lock me out of 1st, 2nd…read moreand 6th gear randomly. After a trip to my normal mechanic, he recommended that I take it to the Coleman Taylor on Winchester. Greg took got me checked-in, and within two hours they had diagnosed the problem and ordered the part to get it fixed. I scheduled a time to bring it in a few days later. When I dropped the truck off the following week, they were taking it back to the bay before my ride even showed up to pick me up. My truck was back on the road the same day and seems to be running like new. Everyone at this location was extremely professional. From their uniforms to their manners. Always a "yes, sir" and "thank you, sir". And a special thanks to Miguel for going above and beyond to help me out. I highly recommend this location.

Have my car for almost a month and meanwhile I have to rent cars. Said it would be ready Friday May…read more23rd but then said it needed new transmission. They haven't given me a finish date. Joshua suggested I buy a new car even though my car is a 2019 (crazy). I feel like my car is being held hostage even though I've already paid them. Talked to Corporate and got no satisfaction. I will never do business with Coleman Taylor again and recommend you don't either.

Everyone I spoke to was incredibly nice, service was quick and the old Tahoe ran great.read more

BEWARE! females don't take your vehicles here. They will attempt to abuse you. I went in for a leak…read morein my breakline and was ignored. I was lead to believe it was something else causing the problem. even with a video of the exact problem. SCAMMERS!

My transmission was slipping in my 2017 Tahoe. I needed help. And Coleman Taylor was suggested by…read moremy favorite mechanic. And I was lucky he did. I was informed that it could take 3 days or it could take a week. Regardless, the Tahoe needed fixing. I took it in on a Monday and one day later I was struggling to find a rental when I got a call from the CT guys. IT WAS FIXED!! Went in to get it and the cost was awesome. I had been told by several that a new transmission cost a lot. But these guys were fairly priced. I can't say enough good stuff about these guys.

I was feeling a strange shudder in my truck so I called Coleman Taylor…read more They allowed me to bring it in the same day! In a matter of hours, I had heard back from Marvin and he thoroughly explained what was going on and what my options were. He was friendly, helpful and patiently answered all of my questions. I'm not going to get the repair done as the vehicle is still in it's return window but if I need a transmission repair in the future, I will definitely be a customer. Thanks so much Marvin!

Our Jeep lost transmission power while getting on the highway. DTS Towing got us to Cagle where the…read moremechanics were able to see us right away. They spotted the problem -- a hose had come loose and all our transmission fluid bled out. Apparently the hose had been a patch fix to replace a sturdier metal part. We needed the car and were heading out of town (in Memphis just for a short visit), so Cagle repaired the hose and let us know how to make a more long-term repair later when we had the time. We lucked out on timing -- they were able to look at and repair the part first thing in the morning and had other customers calling for availability all while we were there. But they got us in and out faster than I've ever seen any other car repair. From breakdown to driving out of the garage, we were done in less than three hours. Great value, friendly service, professional mechanics. Would highly recommend.

From the owner: Local transmission shop in the heart of Memphis, TN that specializes in domestic and import cars…read more We offer clutch repair, drivetrain repair, CVT transmission replacements, CV joints, check engine light services, transfer case repair, transmission flush and fluid change services and more. Serving Germantown, Collierville, Lakeland, Bartlett, Arlington, North Mississippi, Fayette & Tipton County. If your 'check engine light' is on, or if you feel your transmission is acting up, we offer FREE diagnostics. We also offer free towing with major vehicle repairs within 30 miles. Call now or stop by.