The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

The mechanic I usually take my cars to is almost to Bartlett and I wanted to try something close…read moreand in the CY neighborhood. I came in looking for a convenient, quick change on my brakes. I knew that was the problem. I also knew the car I was bringing was an older "clunker" that I did not want to invest much into for repairs. Upon arrival, I attempted to explain this to the receptionist. She didn't even make contact with me, but instead just told me that the mechanic would take care of things. I should have insisted on speaking to someone but I wanted to trust the process. When I received the quote, I knew it was way off. I reached out to my mechanic (who also has Yelp reviews of 4.6+ as well) and asked if it sounded strange. He said he could beat it by $400, and probably more. I picked up my car (which still cost me a $125 diagnostic service fee) and took it to my other mechanic who did the work for $800 less. I'm sure The Hub stands by their work and their quote, but that is just so, so far off and a bit toned def to this customer's needs. All your receptionist had to do was listen to me and consider my request, but instead, you lost a potential new customer from the CY neighborhood. I hate that because I want to support local joints. From what other reviews say, this is a highly reputable place to take your vehicles -- so I can't argue its quality. I can only warn the consumer of its seemingly astronomical, pricey quotes.

These guys are the absolute best. Always honest and fair. They tell it how it is, and use good…read moreparts with great skill. HIGHLY recommended. Been relying on them for years from oil changes to diagnostics etc.

Hands-down. Luke and the guys at Ron Archer's are the best in the business. I have been there many…read moretimes over the years and have found them to be fairly priced, reliable, and most importantly of all - HONEST!!!! You won't find upselling, high-pressure tactics, "deals on blinker fluid", etc. They are just good people!

Greg, Andrew and the guys took great care of me and my son (his car). I mean truly exceptional. I…read morehad a mechanic I trusted but these guys were able to see us sooner and treated us more than fairly. I will never go anywhere else in this city. Value, integrity, respect and honesty for the customer. I cannot tell you how much I appreciate these guys and their honesty. Don't waste your time elsewhere. Gentlemen thank you for helping us!

Great service. They replaced the thermostat on my caddy and had no problems. They are very friendly.read more

Window Motor Replacement. Chefs Kiss!!! Totally friendly, professional and definitely expedite!!…read more Cost was absolutely fantastic. Definitely using them forever!!

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

I had just discovered I had a screw in my tire on a very rainy and cold winter's day and I was on…read moremy way to a Dr appt. I searched for a tire repair company near my appt and found Moseley's. I called and a man named Allen said it would be a couple hours before they could get to me and that it sounds like I might just need a patch and to try the guys next door. I didn't even call Tocayo, I just drove directly there. I pulled up to the bay and told Daniel my issue. He had me back up to the garage, he jacked my car up. He offered me 2 options: a plug for $15 or patch for $20. I took the patch and was on my way in maybe 15 minutes!!!! This is what you hope for when the unexpected happens and you're figuring you'll lose hours of your day dealing with an inconvenience. I can't believe my luck to find them and to make it to my appointment with time to spare. I had to pay cash....but I'm not sure if that's because my cost was so cheap or if he doesn't take credit cards. Regardless, I'm super happy!

Zero stars. I won a dispute with my credit card for a simple repair they couldn't get right…read more Caused me lots of time and trouble and had to get it fixed elsewhere. Owner and manager are unreasonable and contested the dispute saying that i should've driven my car back to them even tho it was unsafe to do so. No customer service or mechanic skills whatsoever. Avoid this place!

I have done business with this shop on and off since it first opened and was one of its early…read moresupporters. I wanted to continue supporting a local business, but unfortunately my most recent experience was very disappointing. I brought my car in for repairs and paid approximately $650. When I picked it up, I immediately noticed that my instrument cluster was no longer working. My speedometer, fuel gauge, temperature gauge, and odometer display had all stopped working. Because I had a doctor's appointment, I had to leave with the vehicle and couldn't immediately return. When I brought the car back and explained that everything on the instrument cluster had been working before I brought it to the shop, I felt like my concerns were dismissed. Instead of looking into the issue, I was told that I was just trying to get something for free. That was frustrating and disrespectful, especially considering I had just paid hundreds of dollars for the repairs. I also discovered that my transmission was leaking after I got the car back. It was not leaking before I took it to the shop. I can even document this with photos of my driveway, which had no transmission fluid spots before the repair. Now it does. This wasn't my first issue. Years ago, I paid around $500 to have gasket leaks repaired on my 1986 Chevrolet Silverado. The leaks were never resolved, and I was told I would receive a refund. I returned multiple times to collect it, but it never happened. Even after that experience, I chose to give the shop another chance because I wanted to support the business. I understand that running an auto repair shop is difficult and that some customers may not always be honest. However, every customer should be judged based on their own actions. I have always tried to be respectful and pay for the work performed. Being accused of trying to get free labor after paying for repairs was disappointing. My advice is to thoroughly inspect your vehicle before leaving the shop. Check that everything works, including your gauges, dashboard, and for any fluid leaks, before driving away. My experience left me feeling that my business was not appreciated, and unfortunately I cannot recommend this shop based on what happened to me.

Very Happy about Scott's and Trina's Work ! Dam Good place to have your car fixed or painted at. I…read moreheard they may do custom work soon! Great bang for your buck! Insurance or barely afford to get work done they will work with u! Keep using Westbrook for years to come! That shop Name has more then 100 years history in the Midsouth. Thanks Have a good evening!

I went to get a repair done but they did half the job and charged me twice as much…read more Quoted a different price initially then threatened me he'd sell my car if I did not pay him the amount that he changed without my permission, and he unilaterally increased the price by $700. Charged two labor amounts for the same job and did not even repair the brake warning lights on the dash and ended up telling me that my car needed new ABS sensors. This place is highly unprofessional and my advice is to avoid conducting business with such unprofessional and fraudulent businesses

Did not fix what was supposed to be repaired, lied about service that was performed. I wouldn't…read morerecommend for anyone to make a U-turn in this parking lot.

Public Notice: Warning About Euro Imports of Memphis (2699 Broad, Memphis, TN 38112)…read more I brought my vehicle to Euro Imports of Memphis for service, and it was kept there for a total of 4 days. The owner, Mr. Livingston, informed me that my car needed several maintenance repairs, including parts that had already been replaced recently. When they replaced my fuel injectors, I was told the work was complete. However, after driving, I noticed gasoline leaking from under the hood and smelled it inside the cabin through the air vents. When I returned the vehicle to the shop to address the issue, I was told it was just "over spill," and they refused to fix the problem. I then took my vehicle to Mercedes-Benz of Memphis, where professionals confirmed that the work done at Euro Imports was poorly executed and not done by a knowledgeable mechanic. The repairs were unprofessional and potentially dangerous. Had I read the reviews prior to bringing my vehicle in, I never would have given them the opportunity. Also, if you try to raise concerns, they will reply through an unknowledgeable person who clearly has no real understanding of auto repairs. This is just a tactic to make it look like they stand behind their work--when in reality, they do not. Please note: The 5-star reviews online are fake and made up in an attempt to attract new customers. Don't be fooled--read the real customer experiences before trusting them with your vehicle. I strongly advise against taking your luxury vehicle to Euro Imports of Memphis. They do not honor their work, and the mechanics lack the expertise to properly service high-end vehicles. Please read other customer comments as further proof of the shop's poor management and service quality.

The staff and service was w excellent and the price for my…read morecar repair was very reasonable I would recommend this place to everyone who wants great satisfaction for all their automotive repairs

We use this shop for work on our 13 wheelchair vans, and I use them for work on my own personal…read morevehicle as well. Larry and his team do great work, and although there have been a few times that things get delayed with the repairs (as with all shops) they normally have our work done much earlier than expected. I'm very happy with the work we've had done here.