Perfection Auto Refinish absolutely lives up to their name. From the very first phone call to the moment I picked up my vehicle, the communication was flawless. Every step of the process was clearly explained, timelines were honored, and I never once felt out of the loop. In an industry where communication often falls short, this team truly sets the bar. Whitney deserves special recognition. She is exceptional. Professional, responsive, patient, kind and genuinely good-hearted, she made what could have been a stressful experience feel easy and handled. She followed up consistently, answered every question thoroughly, and treated me like my vehicle truly mattered. That level of care is rare and deeply appreciated. The quality of work speaks for itself. My truck looks incredible. You can tell this is a shop that takes pride in their craft, their process, and their people. If you are looking for a body shop in Memphis that actually delivers on professionalism, transparency, and high quality results, Perfection Auto Refinish should be your first call. They have earned a lifelong customer! read more

I absolutely love this shop. I have a volkswagen and I refuse to take it anywhere else. Jeff and his staff are amazing and soooo friendly. Jeff found out my husband was a diabetic and he went out the way to give him some diabetic friendly pie. Everytime that I have an issue with my car they take pride to make sure everything is perfected. I had several issues going on and they pinpointed each issue and gave me a breakdown that I could understand as well as afford. read more

Best shop in town! Great people and the service is incredible. I wouldn't go anywhere else. Highly, highly recommend.

I had damage from hitting a deer. It tore up my fender and knocked out my headlights. They had my car for a month then said it was ready. When I went to pick it up, the headlights weren't working. So, I had to wait another month for the correct parts to get in so they could replace the headlights. read more

I highly recommend the workmanship and value provided at Perfection Auto. Bryant was a pleasure to work with, communication was there all the way through, and the team finished the repair within two days. It is rare to find businesses these days that maintain quality and professionalism of a standard this high. Great value! read more

Super fast service. Brought my car in for a rocker panel repaint and to repair a spoiler and general buff and polish. Thought it'd be over a week and they had me done in 3 days. They have a lot of turnaround and work quick. Very reasonably priced too! read more

I HAVE KNOWN JEFF FOR YEARS! I really do appreciate his professionalism and dedication to 100% customer satisfaction. My truck came out PERFECT! THANX AGAIN BUDDY! In these days and times where it is hit or miss getting things done right, I couldn't be happier! THANX AGAIN FOR HELPING ME FALL IN LOVE WITH MY TRUCK AGAIN! read more

Jeff and his crew did a great job of taking care of me and my car. They are professional, courteous, and very responsive to my questions and concerns. My Acura TLX looks like new and you can't imagine how good that makes me feel after driving around with a couple of dents. I wish more businesses cared for their customers like Perfection does. I couldn't be happier. read more

I recently had some wheel repaint and minor bodywork by Perfection Auto refinish. The quality of workmanship was absolutely perfect. The restored parts looked as good as the original factory finish. Color blending was also perfect which is quite often difficult for a silver car.My car was finished on time for the estimated amount. This outfit really lives up to its name:PERFECTION. Based on my experience I have to give this company a top rating and can highly recommend it. read more