This group is AWESOME! Customer service is alive at Bartlett Body Shop! They are very talented and…read moreknowledgeable about their craft. They are efficient and COMMUNICATE WELL! Not only did my truck look awesome when they were done - they gave me a follow up call to see if there were ANY issues and kept in touch. My accident was during the holidays and they got my truck repaired before Christmas which I never thought would happen. THEY ARE THE BEST !!

Phillip at Bartlett Body Shop is amazing, very professional and knowledgeable. My husband Eugene…read moretook my car to the body shop and spoke with Phillip to explain all of the concerns going on with my car. Phillip explained in thorough details what all needed to be done, gave two estimates and a timeframe that he could get the job done. We took my car into the shop on Wednesday evening and received a call on Friday letting us know the car was ready. He stated that our car didn't need the higher price estimate. We were charged the lower amount. The work performed on the damages were totally gone when they got finish. Thank you, Phillip for a job well done. I would highly recommend Bartlett Body Shop and ask for Phillip.

Stopped in on a referral...Gina...greeted me with a smile...first impression A+…read more I explained why I was there...and now am introduced to Bill...Bill, inspected my car, was honest and communicative about the work, best repair scenarios and why. He was patient and mindful in preparing an estimate for my work, $ amount seems fair...impressed with them, as well as the professionalism, and cleanliness of the operation overall. I made an appointment. They are booked quite far ahead ... waiting to get the work done mid- July. As a YELP Elite...i guarantee you I "will" report back on their scope of work, value and quote results, expertise of the work (paint), and my overall satusfaction....stay tuned!

STAY AWAY FROM THIS SHOP!…read more The facility repaired my vehicle, but the quality and follow-up was sub-par in the following examples: Vehicle had no error message on tire pressure monitor sensors prior to the accident. They made the repairs and I have had "TPM Malfunction" error messages ever since. They will not honor the repairs or even contact my insurance provider to discuss. Vehicle under-carriage: The center said this comes in 3 parts. Typically, as the owner, when repairing this the entire assembly is replaced. They replaced 1 of the parts and I cautioned the other parts would lose their integrity and fall off. Surely enough, within 1.5 weeks of having the vehicle back the center part of the under-carriage fell off. They would not honor the repairs of their sub-par effort to fix the under-carriage assembly. I DO NOT recommend using this facility to repair any body damage. The management is not pleasant at all to deal with and challenges everything.

I love this auto body shop and the Martin's. They do great work and you'll get the best quote on…read morethe work you need. Dependable and honest!

Very good results and very friendly people. They were very flexible working me into their schedule…read moreand were able to take care of a finishing problem nobody else could. Highly recommended

Amazing place! Great service and nice folks. Got the job done! Got to me quickly …read more What more is there to say

I have never dealt with a more professional and honest auto repair shop. I called after closing on…read morea Friday, they returned my call first thing Monday morning,. I took my car in that afternoon Dan told me they would try to have it back by Friday afternoon and THEY DID! Beautiful work, beautiful people! I highly recommend Dan Abernathy's shop. Go there you will never regret it! My car looks brand new. Thank you Dan.

Perfection Auto Refinish absolutely lives up to their name…read more From the very first phone call to the moment I picked up my vehicle, the communication was flawless. Every step of the process was clearly explained, timelines were honored, and I never once felt out of the loop. In an industry where communication often falls short, this team truly sets the bar. Whitney deserves special recognition. She is exceptional. Professional, responsive, patient, kind and genuinely good-hearted, she made what could have been a stressful experience feel easy and handled. She followed up consistently, answered every question thoroughly, and treated me like my vehicle truly mattered. That level of care is rare and deeply appreciated. The quality of work speaks for itself. My truck looks incredible. You can tell this is a shop that takes pride in their craft, their process, and their people. If you are looking for a body shop in Memphis that actually delivers on professionalism, transparency, and high quality results, Perfection Auto Refinish should be your first call. They have earned a lifelong customer!

I absolutely love this shop. I have a volkswagen and I refuse to take it anywhere else. Jeff and…read morehis staff are amazing and soooo friendly. Jeff found out my husband was a diabetic and he went out the way to give him some diabetic friendly pie. Everytime that I have an issue with my car they take pride to make sure everything is perfected. I had several issues going on and they pinpointed each issue and gave me a breakdown that I could understand as well as afford.

I would definitely recommend Dent Solutions. I brought my car in for a cracked taillight and…read moremisaligned bumper. From estimate to repair, communication was great. The pricing was fair and my car looks like new.

I took my car in to fix a huge dent and they did exactly what I asked for. My car looks brand new…read moreand they fixed it fast (same day) I definitely recommend Dent Solutions! The price was great! Thank you!

I can't say enough about Carey's Body Shop. When my truck was hit recently, I chose Carey's to do…read morethe repairs; we had prior experience with them and knew the quality we would receive. From the time they received my truck until I picked it up yesterday, the customer service I received was top notch. I always knew who was taking care of it and received text messages to keep me updated on the repair status. Everyone I spoke to was professional and courteous. If there was a silver lining to this experience, it would be Carey's. Thanks to everyone that helped make it a little easier....and the truck looks like it just left the showroom floor!

My truck recently received hail damage due to a storm/tornado in our area. I checked with a few…read moreplaces closer to home, but ultimately decided to go to Carey's. I had previous experience with them a few years ago & was very pleased. I'm so happy I went with them again!! My truck looks brand new again!! Their customer service is top notch, everyone there is nice & pleasant to work with! They go above & beyond to help you through the process with the insurance company & to get your vehicle repaired & back to you as soon as possible! They stand behind their work! I will definitely drive the two hours to use their company again if ever needed! If you're looking for the best Carey's is the place to go!!

This is the VERY BEST repair shop in the Memphis area. Each employee is dedicated to what they do…read more I am a retired lady and have used Brewers for myself and my son. Also for my employer, his wife and grandson. To my remembrance, we have never taken a car back for something undone. All of his employees are dedicated and efficient.

Great customer service! Fair pricing and honest estimates! They are open at 7am which helps with…read morepeople who work!