Ellen helped me shop for a Jeep and it was an amazing experience! I am not comfortable with a pushy sales guy and tend to lash back therefore our personalities clash. I don't take kind to them nor they take kind to me. Ellen did all the work and I reaped the benefits. Thanks OC Credit Union teaming up with Ellen at Autoland! You made this customer beyond satisfied :)! read more

I have bought my car at this place and they overcharged me $5,000 over book when they originally got the car for cheaper. They also overcharge for their aftermarket parts and rims as well, they aren't even worth 1 star but if only it would go that low. I wouldn't recommend anybody at all to even shop here for cars and their car needs. I wonder what they'd lie about next. read more

My husband and I recently went in to Autoland to possibly sell our vehicle & get a price quote on it. We went in not knowing what to expect since we were going around all day getting estimates from other dealers who were either rude, pushy or not reasonable. When we got there, Jimmy helped us. He was really knowledgeable about our vehicle and gave us a reasonable estimate. We decided to trade in our vehicle & shop around their lot to see what they have. Jimmy was really patient, knowledgeable about all the vehicles we looked at. He was not pushy & truly seemed liked he wanted us to get something we will really enjoy. We ended up finding a vehicle & then we got to work with Ken who was AMAZING!!!!! he truly went above and beyond our expectations and made our car buying experience thee best we've ever experienced. He really tried to help us get the best deal & tried to help us save money. Not to mention made the whole process seamless & made sure he informed me every step of the way. It's sad to hear all these negative reviews, because our experience was not even close to all these negative things. I've been through many dealers in the past and by far none of them come close to our experience at Autoland!!!! THANK YOU JIMMY & KEN!!!!!! read more

We have been customers of Autoland for a while now and we were able to purchase our 2nd car from them. Skyler has been a great help throughout the process. If you are looking for a dependable car, go to Autoland because they fix their vehicles before selling it. Thank you Skyler and Autoland for the wonderful services! read more

Sold a car to us with cleared engine codes and bad tires. I wouldn't shop here for a used car.

I understand that everyone Is entitled to rate businesses as they please. However, bad ratings should not be out of spite or because your car did not last as long as you anticipated. I am pretty sure you eagerly signed the "as is" waiver. It is unfortunate that Autolands poor ratings are due to unrealistic consumers. My experience at Autoland was excellent from beginning to end and if for some reason beyond Autolands control my car breaks down, I will stand by my word that It was the fastest, haggle free automobile purchase Iv'e ever made. The selection of cars were abundant, the prices were fair and finance was a breeze. I would highly recommend Autoland for your next automobile purchase. read more

Autoland - Auto Parts & Supplies Near Me - Honolulu, Hawaii

This is the worst place ever. DO NOT Buy a car from here. They sold my son a car for $22,000.00 USED car and after 1 week it doesn't run. When I called the. They said that there would not take the car back but they could get us a discount on parts to fix the car. One week old and it's broken. My father put down $10,000 for a price of shit. Can you say lawsuit?? I would give it no stars if possible. They just sucker young boys into buying their shitty cars that look good but don't run for shit. Worst dealership ever. read more

Worst customer service ever! Don't buy cars from this location, the sales person that I was dealing with never returned my calls or responded to my emails promptly, and when he did he never answered any of my questions that I already had propositioned. They'll claim they have so many customers that they are unable to remember your name even though they spoke to you several times. I filled out multiple credit applications because they claimed that I had not completed any of the forms. After going through this same process over and over I finally gave up on purchasing a car from this dealership. The sales man was cocky, and unprofessional. I would give them half a star but it won't let you give anything than a full star. read more

Well, another horrible customer service experience in Hawaii. What's new. I would give no stars if I could. We came to this dealership looking at a Jeep which apparently is "one of their more expensive vehicles." Skylar came out and didn't know much about it, first off, then said it's on consignment so he doesn't know if he can move off the asking price. Great start. He asked how much we were looking around to stay and we told him and asked if he could pull it out of the corner it was tucked into. We couldn't even see the whole passenger side or the back. He said the battery was dead and they should start it more often. He wanted to go get a final price from upstairs before even letting us see the entire vehicle. His price was 3k off of what we said and he let us walk away because he didn't want to do the work. We then called the dealership and the finance manager answered and we told her what just happened and she laughed it off and said "he's not wrong" and said they won't let anyone test drive it. We told her we were pre approved already and don't mind spending 35k but not until we can look at the whole vehicle and drive it. She didn't seem to care that we were interested in buying it and so we said we would go somewhere else. She didn't reply with much, so we ended the call and went to Cutter and purchased another Jeep. We would've come back if she had made an effort to help us, but I guess it was funny to her. Lazy, unmotivated workers you have AutoLand. Hope your owner sees this and good luck selling anything with those kind of customer service skills. read more

Not sure how most people buy a car, but I want to shed some light on my positive recent car buying experience. Before I even called or visited Autoland, I did my research, knew exactly which car I wanted, how much it was worth, how much I wanted to spend, what my credit score was, how much I could afford and what financing terms I wanted. This made the car buying experience much smoother. After comparing prices online, and coming across the car I wanted on a Craigslist ad, I called around 6:45pm on a weekday evening and informed them that I was interested in one of their cars for sale and wanted to get an appraisal for my trade in. Even though they close at 7:30pm, Jimmy told me to come on down and they would wait for me. When I got there I met with Ken, and explained to him the price I wanted and the financing terms I was looking to get. Ken told me he would work on it the next morning and call me if they could do it. I got a call mid-day that they were able to get the financing on my terms. I told him that I wanted the car, to get the paperwork ready and I would come by after work. The paperwork was ready when I got there, no hidden fees or charges, car still under factory warranty and it was in great condition, and no waiting around for hours. No unnecessary sales pressure, because I went into it knowing exactly what I wanted. Autoland did a great job and my expectations were met! read more

Ken sold me a 08 Nissan altima hybrid.he was very helpful and great customer service. I have had my car for almost a month and it's still going strong.thank you Ken and Autoland for your great service read more

By far the best dealership I've ever had the pleasure of purchasing a vechile from. Helpful, friendly, and great cars. Got me in my first Mercedes for a great price! Love you guys! read more

I have to say is that I love how they treated me. Even if I wasn't looking to purchase that day, they convinced me into a car. I got a great deal and a great car! I look forward in purchasing another car here! Thank you ken and skyler for putting up the time and effort in helping me find my new ride! read more

Jimmy...when someone wants to buy a car and is serious about it then why don't you put any effort into making a deal? Bad place to go and make a deal read more

Just picked up a set of Avid1! Thanks to Skylar! Y'all should see him! Know what's best!!!

Outstanding service before and after purchasing vehicle, Ken and the entire staff were great from day 1. The process was made easy. The badass vehicle selection is amazing. Happy customer. Keep up the quality service. read more

About two weeks ago, I bought an Infiniti from this auto dealer. All I can say is that they were great. Ken was the one helping me and he did a great job with working with what I wanted. Explained my budget to him, and he did his best to make it work. He didn't make me feel pressured, & he was very genuine. I understand if anyone would feel hesitant coming to smaller dealers, but honestly they are legit. The car runs amazing and I'm very happy with my purchase. They have amazing cars in their lot. A lot of luxury cars for a great price. Definitely check them out you guys. read more

The absolute worst place to go for anything! They over charge more than you'd believe. They do nothing but lie about prices and the products they sell! Autoland is the absolute worst place to go. I wish they had 0 stars. read more

bs place!!! bad service got rims and shocks leased!!! told us if we pay this off in 6 months no interest! but still paying until now' they are bs place,alot of people told me about this place but didnt wanna believe!!!! read more

Nicole was wonderful. Friendly easy and smooth transaction/sale. Nobody was pushy or annoying. Very happy with my purchase and with them.

I recently purchased a BMW from Autoland a day after arriving on the Island. The staff was very friendly and accommodating to my needs, from finding the vehicle I wanted through the vehicle finance process. They have also followed up to make sure I am enjoying my vehicle and problem free. read more

Don't go here, they tried to sell me a car for $24000 when the car was worth $16000 on kbb and the other car dealers out there. If you don't do research on anything that you are buying, this place will definitely fuck you over read more

DONT GO HERE! They are overpriced on basically everything.. they will scam you! These people are liars! I ordered Megan racing headers for my car and they quoted me $500. Later I come to realize those exact same headers are only $170.. I went back in the very next day to try to get a refund and they told me it was too late and that they couldn't go anything about it. It sucks but lesson learned. Always do your research guys. Thomas and sky are scammers. DONT GO HERE! read more

Worst dealership ever! Bad service, VERY unprofessional & they sell cars that is broken! The owner & sales people are very non helpful & they do not cooperate with customers. Owner has a very bad attitude. I suggest you going to a real dealership. Was not happy & still isn't happy with the car we purchased read more

Came here with my friends to buy a car, we were just checking the place out and got greater immediately by a sales associate named Ken, he knew exactly what was done to the car as in upgrades, miles, external parts etc.. Helped us choose the car we wanted and we are total my satisfied with it. Not only did he do all of the above but he helped my buddy get his finances dealt with and he took us to get the loan from the bank, I've never seen a company go out of their way to help the customer like this. Taught my friend how to drive it properly and everything. Great car company great people. Thanks ken!! read more

Best service ever for both auto parts and vehicles in general! Will definitely come back!

Went in to look at a flatbed truck. Ken was awesome. The whole process was awesome and smooth. Love my truck!

Bought a truck from there, was told it didn't run and had 2 years back taxes, I decided to buy it and make it a project, when I went to register it, it was really back taxed from 2009 the photos of the truck on there website showed license plates that didn't go to the truck and I haven't received any plates for the vehicle, but it has a 2016 safety tag on it, so either there doing something illegal or super suspicious. read more

Probably one of the best spots on the island to get your car looking better than ever. I've gone to the shop many times and have worked with some down to earth guys and happy to say the work is top notch. I'm still waiting to buy that first rim set and skyler is still waiting to hook me up with a great deal! Some day soon! Highly recommend this shop if you want stuff down at reasonable prices with reasonable let times! read more

Being a car guy, when I initially go to car stores I usually get the run around until the seller realizes it, not here. Best customer service I had at a car parts stores in a while, talked to Skyler and he knew exactly the route I wanted to go, and I got a great price. I will be going back there in the future to buy more parts. read more

I can't begin to express my gratitude for the experience I had at Autoland yesterday! I was in a bind and needed my rim replaced asap or else I'd be out of a car for a week (I had a punctured rim). I was apprehensive going to Autoland at first, as I was not in the market for high end rims, but when I walked in, I experienced customer service so far beyond expectations, it was amazing! Jimmy Leung not only treated me like a high valued client, but literally went out of his way contacting other clients to help me out and even rushed to retrieve the replacements himself! He also spotted tire issues that Firestone (who I had just come from) had overlooked and he was able to find a replacement tire for me on the spot. And the cost was way less than I would have paid anywhere else on the island! (Trust me I called all over) I had had a frustrating morning with my car up until then and having Jimmy go above and beyond in such a short amount of time turned around my whole day. Great customer service, even a fraction of what Jimmy demonstrated, is so rare now days and I am eternally grateful to Jimmy and Autoland. I will absolutely send all my friends and family to Autoland in the future! Thank you again!!! read more

I have really bad credit and I was having a hard time getting financed with a lot of the major dealerships. I was skeptical about the local car dealerships that advertised "Guaranteed Approval" for bad credit, no credit, or bankruptcy. However, a coworker of mine had recently purchased a car at Autoland and he recommended that I go there with the credit situation I was in. I met Ken on my way in to the very clean and friendly office. I showed him the car I wanted and Ken immediately set to work on getting me my 2009 Corolla with some nice rims. Big shout out to Skyler for hooking me up with a nice deal for the rims! The whole process was very easy. I explained my financial situation, and Ken, who is like a man on a mission when he's trying to get a customer their dream car, worked diligently to get me approved. I was able to drive off the lot in my new car only a few short hours after stepping onto the property for the first time. I'm still amazed at how easy getting the perfect car was here at Autoland. Without giving specific dollar amounts, Ken was able to give me a very good discount on my '09 Corolla. The discount is valued in the thousands! My monthly payment isn't crazy high either. Great job Ken! I will definitely be recommending Autoland to my family and friends if ever they are in need of a car. Majahloz Autoland! read more

Good service and they did whatever they can do just for us . We love our 2015 Scion xB

Parts are overpriced yet they brag about you getting a "deal" when i can go on the internet. Search for about 10 minutes and find the same product, better quality, for half the price. Never going here again. DO NOT GO HERE read more