Back in 2023 I purchased a 2008 Chevrolet Cobalt from these folks. Everything seemed fine at…read morefirst, but after 4 hours of driving, the check engine light came on. I went back to them, but they would not help because I had purchased the car "As Is" years later it still has that check engine light, even after many visits to Pep Boys. I will Never purchase another vehicle from them. TLDR: Moral of the story: BUYER BEWARE!!

From the owner: OneStar Motors – Sales & Service…read more At OneStar Motors in El Paso, we make car buying easy with Buy Here Pay Here and bank financing. From reliable cars to powerful trucks, we have options for every budget. Our full-service shop handles brakes, suspension, AC repair, leveling kits, and more—keeping your ride in top shape. Honest deals, easy financing, and dependable service—all in one place.

Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

More like "home of the SCAM guys"…read more Tell you a ton of lies when closing so make sure you look through every one single of those documents they tell you to sign. If i could give no stars or sue these guys i would. Most of the reps will try to scam you and add every type of thing in there to get the most commission telling you its something else. Go to Charlie clark they have a bigger lot and better deals. Never buying here again sucks my mom actually recommended me here as she has and still is a loyal costumer to them. I keep telling her to not go there but its not my ultimate decision.

Tried to buy a truck for CASh. Didn't even know the truck wasn't even on the property. It was on…read moretheir website Sales mgr wouldn't call me. I'm a busy guy I don't have time to b messin around

Worst place to buy a car, This place sold my mom a lemon she didn't even have it for a year and the…read moregear messed up on her it's been getting work on for 2 months already and she has paid $1200 for the repair out Of her own pocket and it still keeps doing to same thing we called them and they keep giving us the run around but it's ok I told my mom about the Lemon law they have in El Paso and if anything take them to court.

Great customer service from Matthew and Adal when everyone else told me no they told me yes. Made…read moreeverything go smoothly and very professional!

My check engine light came on which is what brought me to the dealership this morning. Fortunately…read moremy truck is still under warranty so I won't have to pay anything to get the issue resolved. The staff has been very friendly and attentive. Leonard initially helped me and made sure I was taken care of in a timely manner. My vehicle will need to stay here for a few hours so I will be utilizing the free shuttle the dealership provides to take me home. So far this has been a good experience. The waiting area is very nice with a tv, reading material and free coffee available while you wait. I've heard good and bad things about this dealership but so far my experience with them has been great from the day I bought the vehicle 2 years ago up until now. I would recommend checking them out if you're looking to purchase a vehicle or need some services done.

A Frustrating Witness to Broken Promises, Questionable Excuses, and Zero Customer Care…read more I went with a friend to Dick Poe Dodge, and watching how they treated a "loyal customer" was completely eye-opening--and not in a good way. My friend brought in their 2019 Dodge Challenger--a vehicle in pristine condition with only 22,000 miles--for a routine oil change, an emissions test, and to check an AC issue that started right after the battery died. The car initially failed emissions (resolved after driving it 50 miles), but when my friend asked if the AC was good to go, the service advisor assured us everything was fine. We barely made it off the lot before realizing the AC was blowing hot air. When my friend called back, the advisor admitted "that was weird" and told us to bring it back. On the second visit, they claimed the AC evaporator was leaking. However, the advisor provided zero documentation or diagnostic paperwork to prove it--we were expected to just take his word for it. When I asked how an evaporator fails on a pristine 22k-mile car, his excuse was simply that the car "wasn't driven enough." To top it off, my friend was initially quoted $3,000, with promises that they would seek assistance to get the price down or practically eliminate it. The absolute best Dodge offered was $1,800. Meanwhile, dealership staff made multiple attempts to buy the car off my friend instead of genuinely helping fix the issue. It's easy for a dealership to call someone a "loyal customer," but throwing that loyalty out the window--and offering paperless diagnoses and absurd excuses--says a lot. Being there to witness this made it clear how little customer loyalty actually means to them.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

The good and the bad. Went to the dealership on a Saturday to test drive a 100k plus vehicle. The…read moresalesman showed me the car and started it up for me. I asked for a test drive, but he was hesitant. However, his sales manager agreed to take me out and after chatting a bit, he assessed that I was not there just for a joy ride and allowed me to test drive the car. And to be fair, I don't look like I can afford much more than a Corolla. We then talked numbers and specifically APR and he told me with a credit rating in the 800s (me) an APR of 5.5 to 6 percent would be possible. I agreed and told him I would return on Monday. I did so with a cashier's check for 80k for the finance guy. That guy was not very transparent and when pressed, finally revealed a 7.74 APR. It was deceitful and not a good look for Casa Ford, but I went ahead with it since I knew I could refinance the difference for much less. My credit union however, advised me that they could not refinance the balance until the car was properly registered. Approximately 30 days later I could still not get Casa Ford to register my car after several calls. Since I don't live in El Paso, I finally became so frustrated that I drove to the dealership and spoke to them in person. To their credit, they made some calls to their Las Cruces affiliate and got someone there named Sam to get my registration and tags done that day. Although Sam did not say anything untoward, I could tell he was not a happy camper. Presumably because he had been told to complete a process that had been sitting for some time. My takeaway is that Casa Ford has some good people, but it also has some duplicitous people. And although my business in the grand scheme of things means little, I will not be buying my F-150 there later this year. I will instead look elsewhere even if it is more logistically troublesome. I neither recommend, nor discourage anyone from their own experience with this dealership. This was my first experience with Casa Ford, but regrettably also my last.

No sense of urgency in service. My car gets there at 9 am because of a blowout tire they sold me…read morenot even 3 months ago and won't be ready till the next day. A total of 40 hours from when my tire blew out to them putting a new tire on. This ford dealership honestly makes me regret having a ford. Ford is a good company and Casa should live up to the name instead of putting it to shame. I feel sorry for the people that deal with casa as their ford experience because this is not how Ford is known to be. If I could I would put zero stars.

I worked with salesman Frank here. He was super helpful and accommodating. The small lot is loaded…read morewith cars in a wide range of prices to fit any budget. But that's just the beginning. They will bend over backwards to get you financed if at all possible. There was nothing I asked for or issue I needed work with that I was told "No". Maybe wait or let me see how I can make that work ... but never No. I'm told they sell 50 cars a month, and many of the personnel have experience from several of the larger corporate dealerships in town. And a certified mechanic on duty. They know what they are doing. The know the types of cars El Pasoans want and need with our environment. In the end due to surprise circumstances I didn't get the car I was looking at but I highly recommend anyone looking on a budget for a used car give West Star Auto Group a shot. Used car lots can make you feel like they are trying to "get to you" sometimes. But Frank left me feeling like someone who had my interests and needs at the forefront, with no tricks or rug pulling some places can exhibit.

Man, I've been car searching for about a month and when I thought hope in buying a car was gone, I…read morecame here and found what I was looking for. Ryan and Raul and the mechanics were nothing but honest and friendly. If Youre looking for a car dealership that you can trust, this is the place. Left with a 2017 Hyundai senota. For sure going to recommend this dealership to my family and friends !!!!

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.