They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

Scam. The guy tried to sell me vehicles that he did not own. There is a legit Stogner Auto Sales…read morebut this guy cloned their website and is trying to scam people out of their money.

Every time we want to buy a used car we go here first. We have bought one car here and will buy…read moremore from them in the future. Carfax is listed on window and price is usually below that. The cars are clean and mechanics have reviewed them. It feels weird to say I trust any used car dealership but I trust them. They also have a car buying service where they will hunt down what you want and have it shipped. They will also sell your car on consignment. No hassle car buying the way it should be

My check engine light came on which is what brought me to the dealership this morning. Fortunately…read moremy truck is still under warranty so I won't have to pay anything to get the issue resolved. The staff has been very friendly and attentive. Leonard initially helped me and made sure I was taken care of in a timely manner. My vehicle will need to stay here for a few hours so I will be utilizing the free shuttle the dealership provides to take me home. So far this has been a good experience. The waiting area is very nice with a tv, reading material and free coffee available while you wait. I've heard good and bad things about this dealership but so far my experience with them has been great from the day I bought the vehicle 2 years ago up until now. I would recommend checking them out if you're looking to purchase a vehicle or need some services done.

A Frustrating Witness to Broken Promises, Questionable Excuses, and Zero Customer Care…read more I went with a friend to Dick Poe Dodge, and watching how they treated a "loyal customer" was completely eye-opening--and not in a good way. My friend brought in their 2019 Dodge Challenger--a vehicle in pristine condition with only 22,000 miles--for a routine oil change, an emissions test, and to check an AC issue that started right after the battery died. The car initially failed emissions (resolved after driving it 50 miles), but when my friend asked if the AC was good to go, the service advisor assured us everything was fine. We barely made it off the lot before realizing the AC was blowing hot air. When my friend called back, the advisor admitted "that was weird" and told us to bring it back. On the second visit, they claimed the AC evaporator was leaking. However, the advisor provided zero documentation or diagnostic paperwork to prove it--we were expected to just take his word for it. When I asked how an evaporator fails on a pristine 22k-mile car, his excuse was simply that the car "wasn't driven enough." To top it off, my friend was initially quoted $3,000, with promises that they would seek assistance to get the price down or practically eliminate it. The absolute best Dodge offered was $1,800. Meanwhile, dealership staff made multiple attempts to buy the car off my friend instead of genuinely helping fix the issue. It's easy for a dealership to call someone a "loyal customer," but throwing that loyalty out the window--and offering paperless diagnoses and absurd excuses--says a lot. Being there to witness this made it clear how little customer loyalty actually means to them.

Back in 2023 I purchased a 2008 Chevrolet Cobalt from these folks. Everything seemed fine at…read morefirst, but after 4 hours of driving, the check engine light came on. I went back to them, but they would not help because I had purchased the car "As Is" years later it still has that check engine light, even after many visits to Pep Boys. I will Never purchase another vehicle from them. TLDR: Moral of the story: BUYER BEWARE!!

From the owner: OneStar Motors – Sales & Service…read more At OneStar Motors in El Paso, we make car buying easy with Buy Here Pay Here and bank financing. From reliable cars to powerful trucks, we have options for every budget. Our full-service shop handles brakes, suspension, AC repair, leveling kits, and more—keeping your ride in top shape. Honest deals, easy financing, and dependable service—all in one place.

Worst place to buy a car, This place sold my mom a lemon she didn't even have it for a year and the…read moregear messed up on her it's been getting work on for 2 months already and she has paid $1200 for the repair out Of her own pocket and it still keeps doing to same thing we called them and they keep giving us the run around but it's ok I told my mom about the Lemon law they have in El Paso and if anything take them to court.

Great customer service from Matthew and Adal when everyone else told me no they told me yes. Made…read moreeverything go smoothly and very professional!

So today is Wednesday, a few days after purchasing the Lexus and the brake noise wasn't going away…read moreso I had scheduled an appointment at the Fox Lexus service department to check the front brakes. I get there and am promptly greeted by their service advisor. They take the car in and tell me the following - the front brake pads were installed backwards, the front rotors were reversed and there were no shims placed on the brakes.. I was like, are you sure and they said yes sir, the rotors are marked on the inside with an R for right and a L for left and they were installed on opposite sides as were the pads.. To say I was upset is an understatement, my wife and I could have been seriously injured... Kevin had been understanding throughout this ordeal. The worse part is the service manager couldn't even talk to me to reassure me they would get it right this time or apologize... No bueno, no bueno..

This is without a doubt my favorite car dealership in the Southwest! The easiest, fastest car…read moreleasing experience of my life! Tym Nash was my Salesmen and he did an amazing job of getting the numbers to work! Love FOX Acura Go see Tym and tell him Cyndy sent you!!

Purchased a car with Gino, It's exactly what I was looking for. I had an amazing experience with…read moreGino, who went above and beyond to assist me. They made me feel valued as a customer!

Very disappointed in the purchase I did back in February 2025. I purchased a 2014 Mercedes CLA250…read more I was told everything was 100%. few weeks later I found out the battery was completely the wrong kind. Mercedes requires a gel battery (I paid $400) which the car came with a cheap acid battery. Later the car broke down on me and wouldn't start. I spoke to the owner and he I had to pay half of the repairs even with "warranty" the vehicle had. That's another $400. and finally, 8 months later the vehicle completely gave out on me while I was on the freeway. I paid for a tow truck and called the owner Arnie again. He said the warranty I had was only for 6 months not the 8 months I was told it was for. He said he'd see what he can do but after texts and calls he never reached back out. very disappointed considering I gave $5000 as a down payment, and I am now stuck on a 60-month finance for a non-working vehicle. I recommend you go elsewhere for a reliable vehicle or have a mechanic inspect the vehicle after purchasing. This is my real review, not those fake ones you see on google. had I just gotten the proper help or a replacement vehicle I would've kept my original good reviews I gave them. Sucks things were left the way they were. I was originally extremely happy with my purchase......

Just worked with Miguel to get into a Jeep Wrangler. I won't go into the details but let me say…read morethat here was no haggling, he listened to me, told me what he could do, I told him what I could do and he worked with me. I'm happy. Very happy. When you are making a big purchase like a car you want to be happy with the experience and the car, not one or the other. I'll be recommending Miguel and this business to everyone I know looking for a car, truck, or SUV. I want to add that it wasn't just Miguel. There was another gentleman around the lot that was awesome and I wish I had his name so that I could recognize his part in my experience here..

Excellent service , amazing variety of cars from which to choose. First time buying a car was a…read moresuccess. I would recommend anyone looking for a car to take a look here !

This review is only for their service department, as I did not purchase my Tahoe from them…read more First off, it was a breeze setting up the appointment. I thought I was going to get a hard time because we purchased the vehicle somewhere else, out of town. I used the app to do so. We showed up a few minutes early, and were "checked in" right away. It's a 4 month old truck, so it was free oil change, tire rotation, and a complimentary wash. We are in and out in less than 2 hours. Customer service was great, both from the person that greeted us first, to the cashier. Overall, a great experience.

This has to be the most unprofessional car dealership ever, like actually a joke. when I first got…read morehere FOR AN APPOINTMENT, the service crew had me waiting for thirty minutes and told me they were busy twice while they proceeded to attend to other customers. When I came to pay for a company veichle with a company card they could not accept it while the payment was coming from Bank of America. The service people were completely unqualified, rude, and flat out not helpful for quite literally any situation. I am ashamed to own a Chevy right now, this business is a disgrace to the franchise, absolutely horrible.

I wouldn't even give a star, my husband bought a car there 2 years ago and we couldn't make three…read morepayments since husband lost his job, I called them this morning to make a payment and couldnt because he needed to give me permission signing a paper or wathever first. I was worried and tried so hard finding a way to get the money to prevent a re-posesión of the vehicle and when my husband got to his job site the vehicle wasn't there anymore. They checked the cameras and by the time they did this almost 6 hours past since my call to them where they refused to accept my payment. Everyone think this is wrong!!! Plus their cars don't last and have many mechanical issues and don't even bother with the warranty! that doesn't cover for none!! also customer service is horrible!!!

No stars at all. Shady business with horrible customer service. I went to lease a vehicle with…read moreGANAS YA ON 5/4/2020, with a trade in of a fully paid off 2009 DODGE CHALLENGER. First off its August I still have not received my hard plates or tags. Secondly I was harassed into trading in my vehicle communication at the time seemed as if they were a reliable company and willing to put me and MY FAMILY in a safe vehicle. Matthew called and texted me every day for two weeks saying he would have something within my requirements to bring in my CHALLENGER for trade, I expressed to him that I needed a vehicle 2015 or newer with preferably less than 80k, upon arrival everything he showed me WAS NOT THAT, it was either older or over 100k or both, I stated I would then like to take my business elsewhere. Matthew then lead me to the back lot showing me 3 additional vehicles "that were recieving maintenance and cleaning " among those three was the 2016 DODGE JOURNEY SXT. He informed me everything will be done to this vehicle to have it legal and road ready to return in about a week, he also told me it would have went through the entire point inspection. So unfortunately against my better judgment I went along with purchasing the vehicle. Third they took my CHALLENGER for trade we signed paperwork and did the test drive with Matthew in the vehicle while driving, the vehicles alignment and brakes were poor. He directed me and my wife to go to a company the following day that they work with to have this fixed. We arrived at MARTIN TIRE COMPANY they put the car on a lift we waited for 1hour and 30minutes they brought the car back down and said there were no sounds of squeaking from brakes at 60mph and they fixed the alignment. Upon leaving MARTIN TIRE COMPANY exiting the parking lot the brakes continued to make noise, my wife informed the desk attendant and they said they would and that we should get into contact with YOLANDA also a worker at GANAS YA who oversees these issue. Needless to say both Matthew and Yolanda were completely unobtainable to get on the phone to resolve these matters. Forth issue, I have the CARFAX APP on my phone I entered in the information for the vehicle 2016 DODGE JOURNEY SXT and it has two recalls, me and my wife nonstop tried to get in contact with Dodge Dealership unfortunately with the Covid19 the phone system requires you to leave a message and they will return your call to help assist with the issues, we never received a phone call back so again we called and left numerous voicemails on Yolanda's extension, no call back. She finally returned a phone call in early July stating she couldn't do anything for another two weeks mind you the 3months maintenance and service warranty is up at this time I stressed and told her that they purposely let the time lapse so they would not be responsible for the "maintenance " they claimed they would do she said she would try to get me pushed through DODGE DEALERSHIP since she works at GANAS it might speed up the process, nothing no call back no text messages not a single response. Fifth issue I called july 5th to have my payment for JULY deferred until August because me and my family were relocating to Oklahoma, the rep on the phone said this is fine there would be no issue that she would put it in my notes o the account that I will be making TWO PAYMENTS ON THE VEHICLE IN AUGUST FOR JULY AND AUGUST. August 10th or so my vehicle is lifted up in a bed of a tow truck for repossession for non-payment. I get a hold of TRICOLOR AUTO COMPANY they then inform me that NO NOTES were placed on my account also that NO POINT INSPECTION WAS DINE ON THIS VEHICLE, that it was dated for that service June 13th, I never received phone calls nor text nor email, and that I could've recieved my plates and tags back then if it was done. TRICOLOR then tries to tell me I can pay for the inspection and be reimbursed, which is completely outrageous and unreasonable, I stated I need a ready family vehicle God forbid me and my family were in an accident and airbags or safety features did not work properly or they malfunctioned because the vehicle was not inspected as I was told it was. These TWO companies GANAS YA AND TRICOLOR AUTO have extremely poor practices and customer handling, they do not honor safety and the word they put with the vehicle. My car was taken from me in a time of a pandemic and they have failed to do anything on their end as a honorable dealership. 0 Stars and immediate business inspection needs to be done with both these companies. The headache does not stop there. I received a piece of mail dated Aug 19th, the first piece of mail I ever received from TRICOLOR telling me that they would repossess my vehicle, mind you this is after they already had my vehicle and towed it to TX while I'm in Oklahoma. I and my wife spoke with Vanessa from TRICOLOR on AUGUST 13TH up until the 15th regarding the matter in which how to get the vehicle out of impound we paid