Fair price, dropped it off and got it fixed within 24 hours, guy genuinely likes to fix things…read moreinstead of replacing them, apple wanted to completely toss the device and he fixed it. I got sent here cuz Rossman no longer does repairs, his recommendation speaks more to the quality of this shop than my review.

The guy was very patient abs helpful. We are just waiting on a quote now all. It's a little hard…read moreto figure out the problem.

It's exciting these days when you find a company that offers excellent service--even from afar…read more Harris and I worked on diagnosing my laptop and in the end we were very successful. I couldn't have asked for a more attentive, communicative and honest person to work with with. Thank you Harris and thank you Parts People for hiring a great team! Best, Liz

Laptop LCD screen went South, researched a replacement, found Parts-People, price was reasonable…read moreand ordered. Came quickly enough and was packaged superbly. They had an installation video that I followed and guess what? My frikkin' screen now works! Thanks Parts-People!

I bought a laptop at the Austin store near Parmer and Mopac. They had friendly staff and…read moreno-pressure salespeople. They were patient with me and I didn't feel rushed. Brian was very knowledgeable and experienced, and helped me understand what I was even looking for in a laptop. I got a nice business class HP laptop with 500GB SDD and 11th generation i5 chip for a great price. It was really helpful to have a large selection of laptops with different features, with most prices between $100 and $1000, so I could compare and consider what I actually needed. An overall good experience.

This days journey takes me to the states capital, I'm looking for a computer for the house nothing…read moreto technical just something reliable. I was told to look at "Discount Electronics". Well I wasn't disappointed, they showed me some all in ones then they showed me some laptops. With each showing they described what speed and what capacity it carries on the ones displayed to me. The person at the store was the utmost helpful in explaining the differences. But if you are in the market for a computer or accessories this place is a good start. If you're a gamer they have you covered, well at least in my opinion. I chose a HP laptop and it runs extremely well and at a great value for the type of laptop I got.

The Doctor helped me repair and migrate data from an old computer. He was extremely knowledgeable,…read morehelpful and patient.

Great service, fixed the Mac right up and they were helpful. Even bought an iPad from them.read more

MACTRONICS: FRIENDLY, FANTASTIC, FAST, REASONABLE! My…read moreMacbook Air was deluged with a cup of tea (with milk and sugar) and its life was hanging by a thread. My initial horror deepened at finding the extra Apple iCloud space I was paying for did not include my laptop data. Thanks to some online advice, I searched for a local Mac recovery specialist instead of taking it into an Apple Store, and found MacTronics, with high ratings and glowing reviews. On their next open day I spoke with Terri on the phone, who gave me the quote for their diagnostic fee (very reasonable). I brought the laptop in that day and left it, having agreed that my primary concern was recovery of the data. A little later that day, Terri called to say the tech found the data was recoverable and would need a backup drive; Terri walked me through finding an inexpensive one on Amazon, delivered directly to them the following day. She also provided the estimate for that work, which included the amount of the initial fee. (Still super reasonable, since I was worried I'd have to buy a new laptop!) Meanwhile, the tech would continue to work on cleaning up the laptop insides, keyboard and trackpad. Terri called the next day to let me know they had received the drive and the tech was backing up my data. The following day she called to say it was ready for me to pick up. She detailed the work that had been done, providing screen shots showing all hardware tests passed. She also said some keys and the trackpad had some residual stickiness, but were still usable. The tech said it was not cost effective to replace the keyboard and trackpad, but did show the cost if I wanted to. His recommendation if the stickiness was too bothersome was to use an inexpensive external keyboard. He also set up Time Machine on the backup drive and had done two backups. Terri walked me through everything he had done and showed me how to use the drive, recommending backups every week or two weeks. Then I made sure my data was being backed up to the cloud. Terri checked in with me a few days later to make sure all was well. I am so grateful to the folks at MacTronics!

I was having a bad day the kind of day where youre on a job and you drop your laptop on ground and…read morebreak it front of a client. I made an appointment with the geniuses but then thought I might be better served using someone independent and local. apple has enough of my Money and there is something I find appealing about spending money in my community and keeping it here in town. Anyway I call mactronics and the person I talked to was so plainly honest I drove straight over. When I got there Teresa informed me I had apple care when I'd been expecting to spend grand, which sent me in to tears of joy. (Bad day) The best way I can describe my experience is to say mactronics provide the type of service you were accustomed to 30yrs ago but simply doesn't exist anywhere anymore. A few hrs after dropping it off Teresa called me with an update. (Who does update calls anymore???) "Sara your part has been ordered and I need to confirm your cross street." (My cross street????) Yes they're planning to deliver your fixed laptop to your house. (Me: Tears again) I think these people might secretly be angels sent here to fix bad days.

As a student at UT, I am truly unimpressed with their level of service. Do not go to this business…read morewith your laptop or any device that needs to be fixed.  I wanted to get an estimate of what needed to be fixed and how much it would cost to fix my laptop. I submitted an online ticket and dropped off my laptop. I heard no update all weekend or on Monday, so I called on Tuesday morning when they opened at 10 a.m., stating I would be picking up my laptop and looking at other places to get an estimate. SURE ENOUGH someone had picked up my laptop right after I left a voicemail stating I was unsatisfied with the timeframe, received no updates on my laptop, and was taking my business elsewhere. I was charged $50 for someone to "look at it" when I didn't want the service anymore. I had to pay the $50 to get the laptop, and I called THREE different numbers multiple times to stop the process, but that was clearly ignored.  This business is no good for UT students who need their laptops fixed quickly, efficiently, and at a reasonable price. They were going to charge me $300 for service and replacement. In comparison, I went down the street to 1Up Repairs and was quoted $170.  Overall, I am frustrated with receiving no updates, finally getting in contact with someone after the service I did not want was completed, and the service charge of $50 that was not known unless you scroll to the very bottom of the website and then it states it in very small letters. They scam people out of $50 and try to say, "It says it on the website and every time we call." Well, I never received a call back from the 15 calls and voicemails I left until the inspection was completed, so I never got to hear that they would charge me $50 for an inspection.

I had a terrible experience with another repair place, Jason's Computer Repair, and decided to try…read morePC Genie as the next option since I got nowhere in 4 weeks with the other guy. Worked with Jeremy who was great and able to keep me thoroughly informed the entire time. Long story short: I'll come back to this place for future issues (which hopefully isn't anytime soon). Read my review with Jason's Computer Repair for a more complete story of my situation. Everything wrong in that experience was NOT an issue with Jeremy, who actually was able to fix my hardware issues.

I needed to change my battery which I bought for $25 on Amazon for my HP Envy. Seemed like a pretty…read moresimple and cheap solution as I'm not ready to buy a new laptop yet. Welp, I unscrewed all the visible screws on the bottom of the laptop but the base would not come off, so I pried it off.....which was a bad idea. Once I got it off, a few things naturally came loose, one piece even snapped in half, now I was in trouble. For all you HP users that don't know this, there are HIDDEN screws under the lower rubber piece. I tried to put everything back together but now my laptop wasn't reading the Boot Drive. Enter Star Electronics, I found them on google and they are literally half a mile from me. All the reviews about their service and prices are accurate! I was lucky enough to he helped by Ramazan, who told me he'd do his best to recover my Hard Drive for $80 (a brand new hard drive was only $40 more). My laptop is my life, and I was very nervous about a self inflicted fatal error. Thankfully Ramazan was able to recover my hard drive and got me my laptop back good as new in about 5 hours!! Highly recommend them for any electronic repair, their shop in the Lakeline Mall is really nice too! Thank you Star Electronics you saved the day!

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

Highly recommend this business! The owner responded to my message quickly with a fair price for my…read morephone screen repair. I went in this am and was helped quickly. Staff was professional and friendly. It turned out I did actually have a screen protector so I just had to replace that and it took just a few minutes. Easy peasy!

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!