Brought my new custom built pc here. I haven't done a custom build myself in a while but thought I'd give it a shot and ran into so many issues that I just couldn't figure out. Game Republik was the only place open on a weekday so I brought it here. Local spot that also repairs consoles and hosts gaming tournaments, the owner and PC expert , Chris, wasn't there when I dropped it off which is fine. He got back to me by Monday and kept me updated as to when he started, issues he potentially found, and when he resolved them with pictures for status updates. He worked a lot on my system and even cleaned up my poker cable management all for a fair price. He really know his stuff well and I would definitely bring back items here for any issues. read more

Game Republik - IT Services & Computer Repair Near Me - Austin, Texas

I left an Oculus Quest with this shop in late June after it was returned to me still unable to turn on. Weeks later, it remained unrepaired, and my last request for an update went unanswered for four days. When I called to ask about it, I was told there was still no update, so I decided to take it elsewhere. The owner then called me, raised his voice, and spent several minutes defending his staffing and workload rather than addressing the lack of communication. When I reiterated that I simply wanted my property back, he had the gall to say I was being "catty." My husband picked up the headset and received a refund. Delays happen. Poor communication happens. But a customer should never be made to feel like a problem for asking about a repair that has been sitting in their shop for months. Based on this experience, I would definitely not return. read more

Fun place...... not a fancy palace or anything..... but very helpful staff. Will go again soon!

it's a building with a minimal parking lot. Next to a gas station i believe. I forgot to review them. I'm giving them 1 star I couldn't access a certain game, and then when I tried to play a high end game like fortnite, it was a complete misery. The graphics didn't go well. There's shit everywhere piled on the ground. Random pc's .What room to go in. I think they charge $5 an hour. I think it must be an inside joke to go in there and how are they still in business. I think they build pc's. I personally don't see this establishment as an austin provided internet cafe. It's trash for me read more

Great job troubleshooting and repairing an unusual disc drive problem with my PS5. Sony was going to be hit or miss on fixing it and gave me a 2 to 3 month expected maintenance period, without a guarantee that it would be repaired. Game Republik had it for a week (due to a never seen it before motherboard/disc drive issue). They got it up and running great again. read more

Very unprofessional and unreasonably expensive. Went to get my PS5 back and they were highly upset with me. I was told it would take 2 weeks and I didn't have that time to wait. Called 1Up repairs and told them they will be fixing it for me. That's when it triggered them. They told me "Once they mess it up even more you know where to come to, to fix it." Very unprofessional and wouldn't recommend going there at all. Since my last update on the place i've just recently been contacted by a worker of the store @2am, it's very unprofessional and disturbing. read more

One of Austin's great small businesses. Took an overheating xBox here recently and was fixed within a day. Fast, friendly service and great prices. Looking forward to doing business here again. read more

Chris is a very honest and direct guy. He knows his stuff, and will always want the best for you. He understands the tech industry as well as the gaming industry inside and out. It's great to do business with a guy who won't take shortcuts, and doesn't just say what you want to hear. I was originally searching for sticks to be repaired on my Xbox elite 2 controller, and he ordered some metal ones online. The factory sticks lasted me 3 months (release until about January 2020). Mad stick drift, unplayable. My sticks now have ZERO stick drift after 12 months and counting. I was quite pleased with his work, and decided to make the jump to PC. I had a $2k budget, and he built a beast of machine for the games I play. His prices are extremely fair, and will tailor your color scheme, processing power, GPU to your needs. One of my RAM cards errored out 8 months in with an Elgato capture card I installed. Chris ordered a new one installed it, and stress-tested for me free of charge. I am a loyal customer from here on out, and recommend Game Republik for any video game or tech enthusiast. Thank you Chris! read more

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Owner to this place has a nasty attitude and is like a alley mechanic, will say he fixed the first problem then mess it up so you can bring it back for his own business to make make money... dude is a scam artist... read more

Jordan and Chris were of Tremendous help, they were able to fix and clean up my PS5 in a timely and orderly fashion. I highly recommend bringing any broken console to these guys. they'll treat you right! read more

Saw some reviews that customer service wasn't the best, tried out an Xbox repair anyways. Had a consistent error message to keep the console cool when playing COD. Was told my console would cool better than new. Used to always have high speed fan on; now never. Been a couple months and safe to say it is indeed better than new. Fair price. I thought i was treated super well too. Overall highly recommended. Very grateful this service is an option in town. read more

Gaming pc are good and also repairs gaming console and pcs and also custom build pcs good to spend money and time

This place was awesome!!!!!!! Thanks so much Chris you are truly a great man. I hope someday we can play league of legends together. You're velkoz is great!! If you want to play the name is TheGoodDoctor add me back on league PLEASE. read more

I stepped on my hdmi cord that connects to my ps5 and they fixed it really well and even dusted the outer area. overall great timing for repairing and good customer service but unnecessarily expensive read more

My only experience with Game Republik is this one interaction, in a repair capacity. Originally, I tried doing a case swap on an OG NDS. I couldn't get the top part of the clamshell on, plus, when I turned it on, it would short out, turn on, then immediately turn off. I'd interacted with Game Republik on Twitter, so I decided to try them out. I dropped off my NDS on March 6, 2019. They told me it would take some time to diagnose and had no idea of cost. "It depends on the diagnosis." After hearing nothing, I decided to buy another working (cheap) OG NDS off of eBay and asked them to simply put the new shell on the working NDS. No diagnosis, just a straight shell swap. After hearing nothing, I continued to reach out to them on Twitter and Facebook Messenger, called twice, then finally heard back. "With third-party shells, they don't always fit, so I'm working on making it fit." I get it - the AliExpress sellers make inconsistent stuff. Still, it took me almost two months to get my NDS back. They called me right at the end of April (remember, I dropped it off in early March) and told me it was ready. I finally picked it up today. Pros: the shell fits. Cons: they broke the hinge on the NEW shell I bought, the top screen doesn't line up with the bezel, the L trigger and B buttons feel super gummy, and they didn't even bother to clean off the top LCD before putting it back in the shell. You HAVE to take the entire thing apart in a shell swap - why not clean it when you have the opportunity? I know I was dealing with an old console and I know that the third party shell might be a (small) pain, but I expected better for $44 and waiting almost two months. At this point, I wish I'd saved my money, never bothered trying a shell swap, and just kept a fully functional, clean, snappy button'd OG NDS. Your mileage may vary but I am not impressed. RESPONSE (5/4/2019): Yes, I freely admit I gave you a shorted out system and a completely working system. If you ignore the shorted out one and look at only the working hardware and the shell, it's a shell swap, simple as that. Yes, I posted a review based off of my experience. I'm not going to apologize for being less than enthused with waiting two months. Reading other people's reviews about your repairs, it seems like I'm not in the minority regarding my experience. It's also okay to be done doing shell swaps. Post a sign on your door or your website. There wasn't one when I dropped off my hardware. I am more than happy to talk about it on the phone. I was busy when you called and my phone is on silent. I can also only assume that you are the number that called me after the actual Game Republik number called and said 'Wow thanks"? Finally, if this many people (especially within a few months time span) all have similar criticism of your repair process, maybe that's worth examining? read more

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I bought a refurbished 3DS XL from here and the presses was quick easy and the ds is in good working condision read more

Game Republik - The 3ds - IT Services & Computer Repair Near Me - Austin, Texas

I brought my ps5 over here to get fixed about a month ago for over heating they fixed that problem but when I got my ps5 back it wasn't letting me do a system software update I had to take apart my whole ps5 myself to find out they forgot to plug in the blue ribbon cord to the mother board once that was fixed I started having over heating problems again so I brought it to get fixed again about 3 days after I previously got it fixed for the same exact reason I brought it on a Sunday the girl at the front table told me it would take about 3-4 days so I called 3-4 days later and Chris answered the phone with a crazy attitude asking me why It was broke I told him the reason and he didn't believe me and kept saying I ripped out the fan cord. All I asked was when my ps5 would be done and he kept asking why it was broke like fixing a ps5 isn't his job that's the whole reason why I brought it to get fixed not be questioned why it was broke not believing what I'm telling him horrible customer service had a attitude the whole time while I was on the phone with him kept telling me unnecessary stuff that I never asked about if you don't wanna deal with ignorant people with attitudes who don't enjoy there jobs this guy has almost more 1 stars then he does 5 stars do yourself a favor and listen to the reviews this guy has more bad reviews then good and only talks tough through a phone or the internet meet this guy in person and he's very much not the person he thinks he is through his phone I highly recommend not coming here he's a 50 year old guy who uses the words "sus" and "cringe" as if he's still a child and gets mad at bad reviews your better off fixing your system yourself guy brags about how good he is but can never back it up sad case if you ask me. read more

I had my PC completely die on me for a mysterious reason so I brought it in to game republic. Chris, the owner, both diagnosed and repaired my PC for me. He was very communicative of the status of the repair and I could tell he was very knowledgeable. The price was extremely fair and exactly as much as was estimated to me when I brought my PC in for diagnosis. Overall, very honest business that has your best interest at heart. Will definitely return to pick up a new video card. read more

Encouraging scalping product prices. Dont buy from a shady business that is taking advantage of price manipulation. read more

Game Republik - Item marked up to 200% of its value - IT Services & Computer Repair Near Me - Austin, Texas

I went to game Republik to get my sons Xbox one s repaired. His HDMI port was broken. They fixed it in less then two hours. Then the fan went out and they fixed it in 15 min. I recommend them for all your gaming needs and repairs. They also have game rooms in the back. Very cool! read more

These guys are legit. I had an issue with my PS5s HDMI port which needed replacing. I found another competitor closer to my home and $50 cheaper. I spoke to Chris (the owner) and he made a valid point which persuaded me to go with them. The other companies in Austin came with a 30-day warranty or did not want to attempt the repair at all. Game Republik offers a 180-day warranty which feels like these guys stand by their work. I took my PS5 in and they repaired it fairly quickly. A few days later however it appeared the blue-ray player stopped working (unsure of the cause). I took it back in and Chris repaired it free of charge. These guys also fixed my Scuf Impact joystick drift (repair done by Lance) and it works flawlessly. It also came with a 180-day warranty. GGs read more

***Stick to playing games Chris! You're far from a business man! ***VERY UNPROFESSIONAL! *** Left my son's PS4 in February,picked it up in March and still isn't fixed correctly! Chris excuse was that we didn't tell him the disk drive wasn't working when that was the whole reason we took it in.So now after paying over $130 my son's game is still not working.When I called to let him know and of course I was upset (just paid over $130) he was very defensive and now I know why he got defensive after reading reviews cause he's the one who does the repairs. We took it back the same day to get it fixed and they stated it was a fuse.Hmmmm sounds simple to me but states he can not fix my console because he has three kids he's having to care for and his wife is at work and he's stressed! What does that have to do with my console being fixed? Why would you even tell me your personal business for and if you can't take the stress than as I stated from the beginning STICK TO PLAYING GAMES cause sir you're far from being a professional business man. read more

100% satisfied with their service took in my pc they diagnosed it found out what was wrong and they fixed it with a good turn around time. Good price also kept me updated either calls or emails legit work. I would definitely recommend this place and would return for upgrades in the futre. read more

Took my PS4 console in for a repair. Got it back a few hours later. Minimal fuss, good price, and fantastic customer service. I'll definitely be going back for all my console needs! read more

Had my old xbox one serviced there and it seems it runs better than my new one. Well worth the cost since there is a 180 day warranty. I am very happy with their work. read more

Super unimpressed with this place and the owner off it. I wanted to support this local business. Based off of the money I paid for the service I received and my multiple interactions with the owner; I have to say I cannot recommend this place. read more

So I brought my SNES (Super Nintendo Entertainment System) in here for repair because I couldn't get it working at home. I got told it would likely be 2 or 3 weeks for the guy to look at it because his dad was sick and he was working remotely while taking care of him. Ok cool no problem I'm in no rush at all. We'll I got a call 3 days later telling my SNES graphics card was dead and there's nothing they could do. Then I got told I could come pick it up or they could keep it for parts. Well I went to a used game store called Resurrected Movies, Video Games & More and bought another SNES straight away. However I'm very atrached to this particular system as I've had it since they came out and it's sentimental, so I decided to go pick it up. Well after taking to the guy at the game store he said a lot of times the power cord is just busted. Maybe that's all that's wrong with your other one when you get home you should try it and see. I did just that and low and behold the SNES I got told the video graphics card was dead on works just fine. So either they didn't test it at all and just said it was dead. Or they tested it and said it was dead hoping I wouldnt go pick it up and they could resell it. Either way the entire situation is very sketchy and I will not be returning to this store or recommending them to anyone. Also they lost my A/V cord that goes to the back of my SNES as well. read more

I brought in three Xbox One controllers for repair, all with broken and malfunctioning joysticks, which I clearly explained and demonstrated. They had to order new logic boards for the controllers, so it took a few days. When I came to pick them up, one of the three controllers had been fixed, though they told me all three were. I asked if they had run diagnostics on the controllers and was told that all they could do was try to play a game with them, and they had, and that nothing was broken. I came back with the two broken ones explaining the same issue again, only to have what I think was the owner derisively explain that he'd been fixing controllers for over 20 years, and that there was nothing wrong with them. I don't know how you can run a controller repair business without a simple diagnostic program (showing controller axes, output value ranges, button accuracy, etc.), but at that point I didn't feel like arguing with the owner to just get my controllers fixed. They're still broken today, despite my having paid full price to repair them. 2 stars for fixing one controller out of three and being condescending, unmethodical jerks in the process. read more

Low value, unprofessional staff and engaging in dodgy scalper practices in an effort to try and upsell you on services which add no value. Currently the owner is advertising on local pages that they have highly-sought after high-end hardware in stock that is difficult to find. When pricing is requested, you are told you can't buy hardware standalone and have to purchase an "upgrade" or "installation service" upsell just to buy a $400+ piece of tech. So let me get this straight, I can't come in with cash in my hand, buy a GPU they have in their hands, and take it home with me. Instead I need to completely unplug my PC, schlep it into my truck, drive it to your building and carry it in for you to install when I can do it on my own, faster, in the comfort of my own home and not have some minimum wage college kid mess up my cable management. Makes sense. Oh and I need to pay extra on top of hardware MSRP for the privilege of doing all the above? Oh and when you ask for ball park pricing on what an install would look like, you're told "oh this is done on a case-by-case basis" so you can't even get an idea of what it will cost unless you engage them further. When you call the owner, Chris, out on this crappy business practices he just tries to cite his "20 years" of gaming and technology experience. I have no doubt these guys can fix an HDMI port, just like anybody with a soldering iron and YouTube can. But if you're looking for high-end PC consulting or HW acquisitions, go to a big name with value behind it, such as Newegg, Amazon, B&H, Best Buy, or even CDW. read more

I'd give this place negative stars, if possible ... Absolutely 'the' definition of horrible service -- and even worse attitudes. The owner brags about how he's currently an IT "professional" for a local big-time technology business, and he does this as a side job. (Keep your day job, junior.) And, yet, with all of this experience, the store releases an allegedly repaired unit TWICE to us without adequate testing. The unit continues to fail, while the shop blames their supplier. Huh??? Lemme get this right: 1) You advertise that you work on these units. 2) You select your suppliers and, then, install their products. 3) You accept payment for services rendered, specifically, repairs provided leveraging these same products. (You know, the ones that YOU sourced; YOU vetted; and, YOU installed.) But, you don't stand behind your work and, instead, blame the products you installed provided by the suppliers you approved? Got it! Not. :( This is horrible service ... absolutely ... horrible ... servuce. read more

Chris (the owner) called me and threatened me over me saying Tek is not a good place (on this website), calling me "a Daddy's little girl from Dallas" as well as saying he would taking me to court for "lying" for saying "they're horrendous", on the Yelp talk board. You can listen to that voice message here: http://www.wikiupload.com/download_page.php?id=120311 It took them several months to put together a computer for me that they said would take a week. On top of that they never gave me the specs before building it, like they said they would, and put an OS on it that I distinctly said I didn't want. They left screws inside of it, took out a USB card I paid for, didn't put a back plate on it, put a fan in the front that wasn't connected to anything, lost my phone number and then didn't try to contact me by email (I called them two weeks later asking what was up), used outdated ribbons, bent several metal pieces putting it together, and I had to take it back twice to get it repaired within the first week. The fan on the HEAT SYNC has so much bent metal that it was trapping the wires around it, which they didn't organize at all. On top of this they charged me 1200$ for a computer almost identical in hardware to one my fiance has, which he paid 980$ for. Except his actually has a good motherboard and all of the parts in it, working just fine. On my first computer they didn't copy over the drives that I asked, but they did send my burnt out ones for free. That was one of the times I had to take back the new computer, since I wanted all of the drives on my old one copied or put into the new. On top of all of that they have a great marketing scheme where it takes you thirty minutes to start up a game at their centre, well after it crashes 4-5 times and you have to log out and back in more than you would on your own computer in a week. At first I really liked this place but I wouldn't wish Tek on my worst enemy. Not only do they have bad workmanship, their owner sent messages to myself, Susi R., and Michelle C. for not portraying Tek in the best of light. All of which were misogynistic, which was also the theme of all their posts on the Yelp talk board. I could upload pictures of all of the bent parts, lack of a face plate, etc on the computer they build but I'm sure they would just get taken down. Also before you take those photos of "real customers" to heart, notice, both photos have lengthy four star reviews yet they only have one on here. The rest are one liners. Chris T. (who owns Tek) rages all over this thread where I asked about other game centers: http://yelp.com/topic/austin-lan-gaming-centers-gotta-get-my-tf2-on "Hey, you ladies decided to start it, and pile on. Can take the heat? Stay out of the kitchen." "So to any man, who wants to get away from the woman in his life, come to Tek." "Tek is 99% guys, and this site is 99% girls, and 1% guys who are probably whipped. " He has been deleted from Yelp for violating the TOS, which I guess is peachy with him since he said he wants Yelp deleted. edit: Since Chris's comments were against the TOS and deleted, here is a screencap from the thread with all of his hateful rhetoric: http://www.imagecross.com/07/image-hosting-view-01.php?id=8414LAN-gaming-centers--Gotta-get-my-TF2-on-Yelp-Thread.png read more

Problems with Xbox repairs - revised Save your cash and send it to Microsoft, Tek Republik's $65 repair and fan upgrade only restored my xbox to playable condition for a few hours of game time each of the two times i took it in for repair. After the second failure the owner refused a refund and told me to bring the unit back in for a third repair! Now i am stuck with the same ring of death as when i came in. The owner is very childish in my opinion- he cussed me out on the phone when i told him i would have no choice but to write bad reviews if he refused a refund and did not stand behind his service. He continued to send me rude emails through their tech support system! UPDATE - emails keep coming, starting at 7:23 AM on a saturday....wow. Well, when you provide poor service and do not stand behind your work you get bad reviews here on yelp and other places. They do offer a warranty with the upgraded repair for $65 but unless you want to spend your days driving back and forth to this shop in a strip mall on north burnet until the warranty expires and the system dies on you again avoid this place. I am about to pick my unit up for the third time and i will update this review depending on how well the repair works this time around. * my experience was with the Xbox 360 red ring repair only, they my be a perfectly good repair shop for more simple errors or repair to other gaming systems. See other reviews. read more

Dear game republik, and the new friends, Robbie, Vatallic, Zach and coach Hido, When I was bored and lonely, you were there for me, league had kept me company through my lonely hot summer days. And thank you for that. I miss you guys- dearly. read more

My son needed to get a few minor repairs done to his 3DS. We dropped it off on Sunday and picked it up on Friday. Price was reasonable and they knew what they were doing. A little confusion on the quoted finish day and pickup but overall a great experience. read more

Chris, this post is DIRECTLY focused on you as a Business owner. You ARE the WORST Business owner I've ever come across. Not quite possibly, BUT YOU ARE THE WORST. As somebody that provides a LAN center to Gamers, you are incredibly abrasive, rude, ALL you do is complain about how terrible your life is, and you keep saying this like "F this, F you, F everything, Get this Sh*t over with" Here's an idea for you as an owner. If you want to Host a CS:GO Tournament, considering each individual game could potentially take up to 90 minutes per game. Plan ahead on how long this tournament will last. Do some research, "How long do CS:GO Tournaments take?" Usually around 12 hours MINIMAL if there are multiple teams taking place, including double elimination. Here's a second idea for you as an owner. For someone who provides a LAN Center to Gamers, If you want people to come BACK. You have to be nice, courteous, consideration, and just SMILE. You were entirely throwing every single one of your life baby crying problems to each individual last night at the tournament. I guarantee that last night could have been a GREAT money making opportunity for YOU as a business owner for this LAN Center if you did 5 of the following things. 1. Placed the tournament at an earlier time of the day. 2. Get some sleep dude, because you obviously don't get any at all and its an incredible buzz kill for every person that meets you. 3. Utilize the kindness of your wife, and let her be the person to talk face to face to customers, she was kind- caring- and tried to do as much as she could to help. You need to let her be the person to assist others, and PLEASE PLEASE go in the back office and don't speak words to anyone UNLESS THEY ARE NICE. 4. Just be nice, and look at the bigger picture. Realize that even though you are running a very poor business model- you can turn it around and have more potential if ONLY you had a more positive mindset. Your family issues, life problems, and swearing constantly will NOT HELP BRING PEOPLE BACK AND PUT MONEY IN YOUR POCKET. 5. SWALLOW YOUR PRIDE. ACCEPT DEFEAT. ADMIT FAULT. If something is WRONG. DO NOT TELL THE CUSTOMER THEY ARE WRONG AND YOU ARE RIGHT. What you are doing there, is letting everyone know- to never walk back into your shop. As someone who does help people expand their business on a day to day basis- I would never consider you to be a client of mine after my experience last night. You could have had a great opportunity like I said, but at this point you just have a lot of looking in the Mirror to do. To the other people reading this review. NEVER STOP IN THIS LAN CENTER UNLESS THE OWNER CHANGES HIS BUSINESS MODEL. read more

My xbox died so took it in and the owner said it was unrepairable and cut me a great deal on another one. I'm super pleased with his service and do recomend for your gaming needs. read more

They rescued my 60GB PS3!! I really didn't think it was possible. Having an electronics background, I attempted to fix it myself. I was able to get my PS3 working for about 45 minutes before it started doing the dreaded yellow light of death (YLOD), so I looked up repair places and found Game Republik. The reviews were kind of sketchy, so I was a little worried... but they fixed it! When I took in my PS3, I was really expecting them to say it couldn't have been repaired. I had opened it myself and disassembled the entire thing... reapplied my own thermal compound... performed a solder reflow using a heat gun... you get the drift. They let me know up front that the repair may not be possible given those circumstances, which I completely understood and appreciated the upfront honesty. It did take considerably longer to have the repair completed. I was quoted 4-5 days (3-4 days if I paid in advance), but it ended up taking over 2 weeks. I called in to check on the progress a few times in that interval and they told me that they had to try multiple times to get it repaired and had failed, so they were still working on it. That's totally fine with me, but it would be really nice to have some kind of ticket system where customers can view the tech's notes online without having to call in and bug them about it. In the case of my repair, it sounds like a new fan was added. It's EXTREMELY loud now, much louder than the stock 60GB PS3 was. That sounds like a complaint, but I'm pretty sure it wouldn't work without that fan. Just something to be aware of though. I had no hope that the PS3 could be repaired so I had already bought a new one... but without the help of Game Republik, I never would have been able to recover the thousands of hours of save data on my old PS3, so thanks guys! read more

After looking at the history of the reviews it was hard to know what to expect. Took my PS3 in to be repaired, was doing the corrupted data not reading disc thing. Was quoted a decent price and a very reasonable timeframe, two to three days. Then as five days rolled by without any info I decided to call. Was told by an employee the tech dude who repairs wasn't around so they would call me when he returned. They never did, I called back after seven days. Same thing. Called again and finally got a hold of the guy, he had not even touched the system, was having a personal crisis at home. Gave me a timeframe. After several more phone calls for over two weeks the guy finally played around with it and said it couldn't be fixed. Got a refund. My issue with this place is they are not professional. Don't give a timeframe that won't be met. If something comes up let your customers know. Stuff happens to all of us but don't act irritated at the people who keep you in business are wondering about their products. The tech guy needs a psychologist or some coping strategies for his borderline sociopathic tendencies. With yelp you have to sift through random complaints, exclude the outliers in the data from grumpy people who want to vent. But when a place has a long list of stories that all have the same plot then it's time to read the warning signs. read more

This review is for the console repair service. I had my ps3 overheat and it greatly upset me because that's MY "ME" time from work and girlfriend. All work and no play makes Jack a dull boy. The Ps3 service repair can cost you $50 to $150 depending on the old or new or fat or slim version. Mine fell in the more expensive category but my rationale is simple: wait ages (8 weeks or more easily) and spend about the same for Sony to fix it. Buy a new console, spend $300 and lose all your saved data. Or fix it with TekRepublic and not worry about getting the run around or getting screwed. Though still admittedly costly, they run a solid business and as far as the console repair goes, they respect their customers and appreciate their service and do a quality job for what you paid for. They honor there 3 month warranties, often times cutting you a break if it just ended. The place often closes as late as midnight. Sometimes when it is busy, it could take a weekend, but often there is only a 24 or 48 hour turn around. I've never paid for computer gaming service there, not really my thing but from what I see, there are almost always many people on there many, many computers or big screen consoles and they seem to be all enjoying themselves. The first time I went in to Tek Republic there was a pretty hard storm going, I was surprised and amused to see a huge back up generator standing ready for there customers playing games. Its the little details, the focus on customers that make a business good or bad, not the owner's opinions on the gender demographics of gamers. (Which by the way, I googled up and men still beat out women in the in professional and hardcore gaming venues, but hey, girls if you are mad about it, go practice at TekRepublic.) read more

Xbox 360 Repair. I have 2 Xbox 360s. First one I got fixed at TR about a year ago, and it worked great after the repair for a till March 2011, at that time I took both to get repaired. I took both into Tek Republik in March of 2011, they were running a special price of $25 which doesn't say it doesn't come with a warranty, I've attached the advertised special below. "For March only we are offering our Xbox 360 red light or no video repair for only $25 with fan upgrade! Hurry and get your console repaired. Also see us at SXSW Screenburn Arcade March 11th-13th! Xbox 360 Service price list: 1(E73/E74), 2 and 3 red light errors $30 basic fix-includes rework of board, xclamp replacement, diamond thermal compound, and no warranty. $60 full fix-everything from the basic fix plus the Whisper Max fan, and a 90 day warranty." So reading that I figured that since I was purchasing the "March special" which is essentially the $60 fix except it is on sale for $25. Apparently that is not the case. Fault all theirs? No I'd say 50/50 I didn't ask till I had the repairs done so I figured that 90day warranty is not that big of a deal. I mean 90 days isn't to terribly short of a time, but FML I was wrong... It's been 2 months and the Xbox is back to non functional. I called to ask if there was anyway to get it repaired under warranty or cheap, they said no and that I would have to spend at minimum the $30, which at this point would mean I've spent over $100 with Tek Republik, not to mention the friends I've referred there. I feel at this point I might as well start looking at purchasing a new Xbox. UPDATED 12.17.13 Contrary to what Chris T. (The guy below who is a Game Republik rep) I am a real person, and I did have my Xbox serviced there. Mabe it was so long ago that he was not around, or they don't have it on record anymore. But I assure you I am real, my 2 star service was real, and the fact that Chris T. has nothing better to do than comment on a 2 year old review with nothing but negativity is just more proof of that. If he wanted to add some positive feed back he should have, but this was the going down the wrong path bud. If you'd like, I can pull my receipts, or bank statements, but it'll have to wait because I do have better things to do than sift thru 2 years worth of bullshit. read more