Highly recommend this business! The owner responded to my message quickly with a fair price for my…read morephone screen repair. I went in this am and was helped quickly. Staff was professional and friendly. It turned out I did actually have a screen protector so I just had to replace that and it took just a few minutes. Easy peasy!

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Do not go to this place, do not take any equipment to them…read more This place is horrible, customer service is horrible. They talk to the customers horrible, the guy in the office told me the boss is a capitalist so you have to understand he has is own ways. I went to get a cleaning on my turntable and a maintenance check on it, my receipt says General maintenance my turntable is still completely dirty dusty they never cleaned it. All he told me was I just gave you a quote. I didn't do anything to your turntable. Charge me $85 just for a quote when I didn't even care for a quote. Keep in mind he gave me three different quotes told me my radio doesn't work. The turntable doesn't turn in. The eight track is messed up. From just me blowing dust off of the turntable, wiping it down finding old speakers for it the radio works perfectly and my turntable turns. I believe he was trying to take advantage of me and charge me for things that were not even broken. When I called to Ask for a refund because my turntable never got any general maintenance done to it. He told me no, If I dispute the charge, he would take me to Small Claims Court. Don't go to this place horrible customer service. Matt was Very unprofessional

Dropped off two vintage Marantz receivers to be looked at and tuned up. Younger Matt was the one…read morewho did the intake. I believe the estimated service time 2-4 weeks but only about a week or so later, I got a call saying they were ready to go. Older Matt, the owner, was the one who I picked them up from. He was super kind and ended up giving me a quick tour of the facility they have. Price was reasonable, especially for performing a service that is basically a dying art. Receivers have worked well and functioned great ever since. Hoping that Telstar stays around for years to come!

Excellent service and a great experience. I have an older Rega P5 that still sounds great but was…read morein need of a new cartridge and general servicing. I found them on a quick search and called them up to see if they could help. They are an authorized Rega dealer so it was exactly what I was looking for. Took it in and they did a complete service: general cleaning, lubrication of components, de-oxify contacts, etc. I chose a Rega ND7 cartridge as the replacement and that was installed as well. They do a very thorough listening test to ensure it's all dialed in optimally. I got my P5 home and....oh my!! Absolutely MASSIVE improvement in sound quality and couldn't believe it sounded this good with the cartridge not even broken in. Really can't recommend them enough, they are vinyl experts and super nice too, it's always great to meet fellow audiophiles! Thanks again guys.

I had Austin Stereo Service refurbish my vintage Pioneer SA-9500 amplifier and Technics SL-1300…read moreturntable--both nearly 50 years old--and they did an outstanding job. I also made a great investment in purchasing a new Cambridge AXC35 CD player and Cambridge SX-80 speakers through them. The service was prompt, professional, and everything was delivered on time, including the repairs and new equipment. I highly recommend Austin Stereo Service for both vintage audio restoration and high-quality new audio gear.

Came here despite the single 1 star review and I'm glad I did…read more I had a very specific job: move over an old HDD PCB along with a BIOS chip that requires some soldering. They did it in about an hour and charged me less than what the "more reputable" shop downtown quoted. Best part is, the HDD now powers on and I can rescue the files that I thought were lost!

Quick cheap real technician out in 30 minutes This business…read moredoes technical repair & service. No frills.

The city of Austin is so fortunate to have this guy..great personality ..great knowledge ..great…read moreservice ..he's worked on many stuff for me over the years..most recent ..a Leak stereo 50 amp and Leak Point One preamp. Sonic bliss.

Alberto is the friendliest most helpful person. He helped clean my amp and replace a burnt out…read morebulb. The quickest turnaround time with quality work done by a true professional

5 star Service. I dropped off the impossible fix and they fixed it . As a 50 year Builder, if you…read moreneed tools repaired , they be your fix.

Brought an electromotor in for repair. BC Tools was able to repair it preventing me from having to…read morebuy a new tool. It has been several months since the repair and the tool is still running great. Do recommend BC Tools strongly.

I was told to go here by Samsung simply to be told that cosmetic scratches voided MY 3 months old…read moreSamsung Z Fold 6. Instead I have to pay $250 to get a refurbished $2000.00 phone. The customer service sucked, he didn't even tell me what was wrong with the phone or offer any type of diagnostic. He seen the scratches and shut down giving any advice or suggestions.. I will call Samsung and give them a earfull. I'm a customer experience manager and if I were to ever hear of one of my associates giving this type of half hearted effort to ANY CUSTOMER, they would be reintroduced to a training class.. Whoever replies to these comments, please miss me with the copy & paste response. Tell how your associate could have made this experience much better. IF you can't do that, don't embarrass yourself with a copy and paste reply.

Super nice and helpful service! I came in toward the end of the day and they unboxed a shipment of…read morescreens for me so they could get my phone fixed same day.

Was a little concerned when I pulled up to Pyramid Audio Repair and saw bars on the windows…read more Honestly, is that ever a good sign? Inside of business wasn't much more impressive. Don't judge a book by its cover...and in this case, its introduction. Repair wasn't the cheapest, but it was done promptly. It was done correctly. Receiver is back home and I'm spinning records as I type. Happy with service received.

I needed some work done on a McIntosh amp and these guys were recommended. I was quite pleased with…read morethe communication around my repair and the service price was reasonable. Recommended if you need someone to repair your high-end audio gear.

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years